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1. 发明申请

US20120226620A1 METHOD AND APPARATUS FOR ENABLING PURCHASERS OF PRODUCTS TO OBTAIN RETURN INFORMATION AND TO INITIATE PRODUCT RETURNS VIA AN ON-LINE NETWORK CONNECTION 有权
标题翻译：用于获得产品的购买者获取返回信息并通过在线网络连接启动产品退货的方法和装置
公开(公告)号：US20120226620A1
公开(公告)日：2012-09-06
申请号：US13418812
申请日：2012-03-13
申请人： Peter J. JUNGER , Cassandra B. SHOECRAFT , David G. KOON
发明人： Peter J. JUNGER , Cassandra B. SHOECRAFT , David G. KOON
IPC分类号： G06Q30/00
CPC分类号： G06Q30/016 , G06Q10/00 , G06Q10/0833 , G06Q10/0835 , G06Q10/0837 , G06Q30/00 , G06Q30/06 , G06Q40/00 , G06Q40/04
摘要： An electronic registration system facilitates authorized product returns. A retailer sales associate is prompted to enter individual product identification information such as an individual serial number. This individual product identification information is stored in a database, along with the date on which the product was sold and an appropriate UPC code, SKU number, or manufacturer code. A check digit algorithm may be used to verify the serial number prior to storage. A sales receipt may be imprinted with at least the date of the transaction and the serial number. When a product is returned, the retailer may cross-reference the serial number on the product with that on the receipt to verify the sales receipt. Otherwise, the database may be searched for sales information. A customer may also access a return authorization engine via the Internet to obtain return approval, an authorization number, return instructions, etc.
摘要翻译：电子注册系统有助于授权产品退货。提示零售商销售员被输入单独的产品识别信息，如单个序列号。这个单独的产品识别信息与产品销售日期以及适当的UPC代码，SKU编号或制造商代码一起存储在数据库中。可以使用校验位算法在存储之前验证序列号。销售收据至少可以印在交易日期和序列号上。当产品退回时，零售商可以将产品上的序列号与收据上的序列号进行交叉引用，以验证销售收据。否则，可以搜索数据库以获取销售信息。客户还可以通过互联网访问退货授权引擎，以获得退货许可，授权号，退货指示等。

2. 发明申请

US20130339113A1 SYSTEMS AND/OR METHODS FOR MANAGING "SHOW-ROOMING" PRACTICES 有权
标题翻译：用于管理“演示”实践的系统和/或方法
公开(公告)号：US20130339113A1
公开(公告)日：2013-12-19
申请号：US13495436
申请日：2012-06-13
申请人： Peter J. JUNGER
发明人： Peter J. JUNGER
IPC分类号： G06Q30/02
CPC分类号： G06Q30/0253 , G06Q30/0207 , G06Q30/0211 , G06Q30/0222 , G06Q30/0239 , G06Q30/0256 , G06Q30/0276 , G06Q30/0629
摘要： Certain exemplary embodiments relate to systems and/or methods for managing “show-rooming” practices of consumers, e.g., where consumers interact with a product at a sometimes convenient brick-and-mortar location, only to later purchase the product from a different (and typically online) provider. Distinct special offers (e.g., in the form of price adjustments) may be presented to potential show-rooming consumers, e.g., via a mobile device operated by those consumers. In certain exemplary embodiments, the distinct special offers may be generated based on, for example, pricing information gathered from competitors, rules specified by the brick-and-mortar location, characteristics or habits of a particular consumer using a particular device, recent trends, etc. The rate at which browsing consumers buy products for which they are presented with special offers, etc., may be monitored and fed back into the system, e.g., to help provide a more finely tuned special offer that helps preserve profit for the seller.
摘要翻译：某些示例性实施例涉及用于管理消费者的“展示空间”实践的系统和/或方法，例如消费者在有时方便的实体位置与产品交互的地方，以便稍后从不同的（并通常在线）提供商。例如通过由这些消费者操作的移动设备，可以向潜在的展示广告的消费者呈现特别的特别优惠（例如以价格调整的形式）。在某些示例性实施例中，可以基于例如从竞争对手收集的定价信息，由实体位置指定的规则，使用特定设备的特定消费者的特征或习惯，近期趋势，浏览消费者购买他们被提供特别优惠等的产品的比率可以被监控并反馈到系统中，例如帮助提供更精细的特别优惠，以帮助维持卖方的利润。

3. 发明申请

US20110251911A1 SYSTEMS AND/OR METHODS FOR DETERMINING ITEM SERIAL NUMBER STRUCTURE AND INTELLIGENCE 有权
标题翻译：用于确定项目序列结构和智能的系统和/或方法
公开(公告)号：US20110251911A1
公开(公告)日：2011-10-13
申请号：US13084882
申请日：2011-04-12
申请人： Peter J. JUNGER , Jeremy PRELLWITZ
发明人： Peter J. JUNGER , Jeremy PRELLWITZ
IPC分类号： G06Q30/00 , G06F17/30
CPC分类号： G06Q20/208 , G06Q10/087
摘要： Certain exemplary embodiments relate to techniques for determining the correct item serial number structure, even when information regarding the serial number data and/or structure is lacking. Such techniques advantageously promote data integrity by helping to ensure that the desired data is captured correctly, while also reducing (and sometimes even eliminating) the need to obtain detailed information regarding serial number structure and intelligence that sometimes is guarded by producers/manufacturers. Statistical sampling of collected unknown data formats may be used to help decipher product identification numbers (or other numbers) such as product serial numbers through a repetitive process of scanning a known constant such as the UPC number, followed by a variable number such as a products serial number. Certain exemplary embodiments check serial number against a database containing algorithms to determine if and which algorithm is used to create such serial numbers.
摘要翻译：某些示例性实施例涉及用于确定正确的项目序列号结构的技术，即使当缺少关于序列号数据和/或结构的信息时。这样的技术有利地通过帮助确保正确地捕获所需数据，同时还减少（有时甚至消除）需要获得关于序列号结构和有时由生产商/制造商保护的智能的详细信息来促进数据完整性。收集的未知数据格式的统计抽样可以用于通过扫描诸如UPC号码的已知常数的重复过程来帮助解密产品标识号（或其他数字），例如产品序列号，然后是可变数量，例如产品序列号。某些示例性实施例针对包含算法的数据库检查序列号，以确定是否使用哪种算法来创建这样的序列号。

4. 发明申请

US20110119142A1 SYSTEM AND/OR METHOD FOR HANDLING RECALLED PRODUCT PURCHASES AND/OR RETURN/WARRANTY REQUESTS 审中-公开
标题翻译：用于处理已回收的产品购买和/或返回/保证要求的系统和/或方法
公开(公告)号：US20110119142A1
公开(公告)日：2011-05-19
申请号：US12981225
申请日：2010-12-29
申请人： Maridee Joy MARAZ , Peter J. JUNGER
发明人： Maridee Joy MARAZ , Peter J. JUNGER
IPC分类号： G06Q20/00 , G06Q10/00
CPC分类号： G06Q30/014 , G06Q20/20 , G06Q20/202 , G06Q30/012 , G06Q30/06 , G07F7/06 , G07F11/002 , G07G1/0036
摘要： Certain exemplary embodiments described herein relate to the field of electronic registration (ER) of purchased products and, more particularly, to improved electronic registration techniques purchase-side and/or return-side handling of recalled items. Certain exemplary embodiments on the purchase-side may help to filter-out products that have recalled been before they are purchased. Certain exemplary embodiments on the return-side may help enable recall return overrides, thus facilitating the acceptance of recalled products even though they might not qualify under an original return/warranty policy. Advantageously, more and more recalled products may be filtered out of circulation through the use of purchase-side and/or return-side recall watch list checking techniques of certain exemplary embodiments. Such purchase-side and/or return-side recall watch list checking may be performed together with or separate from electronic registration techniques in different exemplary embodiments.
摘要翻译：本文描述的某些示例性实施例涉及所购买产品的电子注册（ER）领域，更具体地，涉及改进的电子注册技术购买方和/或回收方处理召回的商品。购买方的某些示例性实施例可以帮助过滤掉在购买之前召回的产品。返回方面的某些示例性实施例可能有助于启用召回返回覆盖，从而有助于接受召回的产品，即使它们可能不符合原始退货/保修政策。有利地，通过使用某些示例性实施例的购买方和/或返回侧回收监视列表检查技术，越来越多的召回产品可能被过滤掉流通。在不同的示例性实施例中，可以与电子注册技术一起执行这种购买方和/或退货方回调监视列表检查。

5. 发明申请

US20110029397A1 RF-ID PRODUCT TRACKING SYSTEM WITH PRIVACY ENHANCEMENT 有权
标题翻译： RF-ID产品跟踪系统，具有隐私增强功能
公开(公告)号：US20110029397A1
公开(公告)日：2011-02-03
申请号：US12903933
申请日：2010-10-13
申请人： Peter J. JUNGER
发明人： Peter J. JUNGER
IPC分类号： G06Q30/00 , G06Q10/00
CPC分类号： G06Q10/08 , G06Q20/20 , G06Q20/201 , G06Q20/208 , G06Q30/016
摘要： A method for using electronic product identification devices to track product sales and enable sales transactions to be registered in an electronic registration (ER) system without causing privacy or security concerns for the purchasers. RF-ID devices are placed on products being sold and include detailed information about the products. When the products are purchased, the detailed information is loaded into an ER database and all but a limited amount of information is removed from the RF-ID device. The limited information is sufficient to enable the detailed information to be located in the ER database by authorized individuals in connection with a return transaction or the like.
摘要翻译：一种使用电子产品识别装置跟踪产品销售并使得销售交易能够在电子注册（ER）系统中注册而不引起购买者的隐私或安全问题的方法。 RF-ID设备放置在正在销售的产品上，并包括有关产品的详细信息。当购买产品时，详细信息被加载到ER数据库中，并且只有有限数量的信息从RF-ID设备中移除。有限的信息足以使授权的个人能够将详细信息定位在ER数据库中，以便与归还交易等相关联。

6. 发明申请

US20130041738A1 SYSTEMS AND/OR METHODS FOR IMPLEMENTING A CUSTOMER SAVINGS MERIT PROGRAM 审中-公开
标题翻译：用于实现客户节省MERIT程序的系统和/或方法
公开(公告)号：US20130041738A1
公开(公告)日：2013-02-14
申请号：US13571642
申请日：2012-08-10
申请人： Peter J. JUNGER , Kristin SECRETO
发明人： Peter J. JUNGER , Kristin SECRETO
IPC分类号： G06Q30/02
CPC分类号： G06Q30/0207
摘要： Certain exemplary embodiments relate to techniques for facilitating a joint supplier/retailer driven customer loyalty program that specifically advocates customer loyalty by reaching out to consumers with offers that are relevant to the individual shopper and a particular experience they have had. A link between a product and/or service, and a specific customer is provided, e.g., to help facilitate the offering of an incentive (e.g., in the form of a voucher) to a customer who has had a less than satisfactory experience with a particular brand, product, service, sales experience, etc. An opportunity to repair the relationship with a customer who might otherwise be dissatisfied with a product or experience is provided through the provision of customizable customer savings merit programs.
摘要翻译：某些示例性实施例涉及用于促进联合供应商/零售商驱动的客户忠诚度计划的技术，其特别地通过与个人购物者相关的提议和他们具有的特定经验向消费者提供专门的客户忠诚度。提供了产品和/或服务与特定客户之间的链接，例如，以帮助促进向顾客提供奖励（例如，以凭证的形式），该客户具有不满意的经验特定的品牌，产品，服务，销售经验等。通过提供可定制的客户储蓄优点计划，提供了修复与否可能对产品或经验不满意的客户的关系的机会。

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