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1. 发明申请

US20130325439A1 DISAMBIGUATING WORDS WITHIN A TEXT SEGEMENT 有权
标题翻译：在文本中排除了一些文字
公开(公告)号：US20130325439A1
公开(公告)日：2013-12-05
申请号：US13485001
申请日：2012-05-31
申请人： Patrick W. Fink , Kristin E. McNeil , Philip E. Parker
发明人： Patrick W. Fink , Kristin E. McNeil , Philip E. Parker
IPC分类号： G06F17/27
CPC分类号： G06F17/2755 , G06F17/278
摘要： Determining a subject type for an entity in a text segment. A text segment is selected, which includes one or more single-word or multi-word entities. Natural language processing is performed on the selected text segment to identify entities that constitute subjects of the selected text segment. One entity is selected. A variant annotation is associated with the selected entity. The variant annotation reflects multiple subject types for the selected entity and a value for each subject type. The most probable subject type is determined for the selected entity, based on a combination of natural language processing rules and dictionary listings. The value of the annotation is incremented for the subject type corresponding to the most probable subject type for the selected entity, so that the highest value of the annotation indicates the most probable subject type for the selected entity within the selected text segment.
摘要翻译：确定文本段中实体的主题类型。选择文本段，其中包括一个或多个单字或多字实体。对所选择的文本段执行自然语言处理，以识别构成所选文本段的主题的实体。选择一个实体。变体注释与所选实体相关联。变体注释反映了所选实体的多个主题类型和每个主题类型的值。基于自然语言处理规则和字典列表的组合，为所选择的实体确定最可能的主题类型。对于所选实体的最可能主题类型的对象类型，注释的值增加，使得注释的最高值指示所选文本段内所选实体的最可能的主题类型。

2. 发明申请

US20130097166A1 Determining Demographic Information for a Document Author 审中-公开
标题翻译：确定文档作者的人口统计信息
公开(公告)号：US20130097166A1
公开(公告)日：2013-04-18
申请号：US13271306
申请日：2011-10-12
申请人： Patrick W. Fink , Kristin E. McNeil , Philip E. Parker
发明人： Patrick W. Fink , Kristin E. McNeil , Philip E. Parker
IPC分类号： G06F7/00
CPC分类号： G06Q30/02 , G06F16/337 , G06F16/35
摘要： According to one embodiment of the present invention, a system determines a demographic group associated with a document, and comprises a computer system including at least one processor. The system analyzes sample documents from one or more demographic groups to determine a demographic profile for each of the demographic groups based on one or more textual features within the sample documents. The one or more textual features within a document are evaluated and a document profile is generated based on the one or more textual features. The document profile is compared to the demographic profiles to identify the demographic group associated with the document. Embodiments of the present invention further include a method and computer program product for determining a demographic group associated with a document in substantially the same manner described above.
摘要翻译：根据本发明的一个实施例，系统确定与文档相关联的人口统计组，并且包括包括至少一个处理器的计算机系统。系统分析来自一个或多个人口统计组的样本文件，以基于样本文档中的一个或多个文本特征来确定每个人口统计组的人口统计特征。评估文档中的一个或多个文本特征，并且基于一个或多个文本特征生成文档简档。将文档简档与人口统计特征进行比较，以识别与文档相关联的人口统计组。本发明的实施例还包括用于基本上与上述相同的方式确定与文档相关联的人口统计组的方法和计算机程序产品。

3. 发明授权

US09684648B2 Disambiguating words within a text segment 有权
公开(公告)号：US09684648B2
公开(公告)日：2017-06-20
申请号：US13485001
申请日：2012-05-31
申请人： Patrick W. Fink , Kristin E. McNeil , Philip E. Parker
发明人： Patrick W. Fink , Kristin E. McNeil , Philip E. Parker
IPC分类号： G06F17/20 , G06F17/21 , G06F17/27 , G06F17/28
CPC分类号： G06F17/2755 , G06F17/278
摘要： Determining a subject type for an entity in a text segment. A text segment is selected, which includes one or more single-word or multi-word entities. Natural language processing is performed on the selected text segment to identify entities that constitute subjects of the selected text segment. One entity is selected. A variant annotation is associated with the selected entity. The variant annotation reflects multiple subject types for the selected entity and a value for each subject type. The most probable subject type is determined for the selected entity, based on a combination of natural language processing rules and dictionary listings. The value of the annotation is incremented for the subject type corresponding to the most probable subject type for the selected entity, so that the highest value of the annotation indicates the most probable subject type for the selected entity within the selected text segment.

4. 发明申请

US20130297383A1 TEXT ANALYTICS GENERATED SENTIMENT TREE 审中-公开
标题翻译：文本分析生成的敏感树
公开(公告)号：US20130297383A1
公开(公告)日：2013-11-07
申请号：US13462941
申请日：2012-05-03
申请人： Patrick W. Fink , Kristin E. McNeil , Philip E. Parker
发明人： Patrick W. Fink , Kristin E. McNeil , Philip E. Parker
IPC分类号： G06Q30/02
CPC分类号： G06Q30/02
摘要： Computer-implemented method, computer-program product, and system for performing an operation, the operation beginning by receiving a request for a product summary, the request identifying a product. The operation then determines, by searching a plurality of opinions, a primary characterization of a positive aspect of the product and a primary characterization of a negative aspect of the product. The operation then determines, by searching the plurality of opinions, a secondary characterization of at least one of the positive aspect and the negative aspect of the product. The operation then generates a product summary for the identified product, wherein the product summary identifies the product and includes the primary characterization of the positive aspect, the primary characterization of the negative aspect, and the secondary characterization. The operation then outputs the generated product summary responsive to the request for the product summary.
摘要翻译：计算机实现的方法，计算机程序产品和用于执行操作的系统，该操作从接收到产品摘要的请求开始，该请求标识产品。然后，操作通过搜索多个意见来确定产品的正面方面的主要特征以及产品的负面方面的主要特征。然后，操作通过搜索多个意见来确定产品的正面和负面方面中的至少一个的二次表征。然后，该操作产生所识别产品的产品概要，其中产品概要识别产品，并且包括正面方面的主要特征，负面方面的主要表征和二次表征。然后，操作将响应于对产品摘要的请求输出生成的产品摘要。

5. 发明申请

US20130275458A1 SOLVING PROBLEMS IN DATA PROCESSING SYSTEMS BASED ON TEXT ANALYSIS OF HISTORICAL DATA 有权
标题翻译：基于历史数据文本分析的数据处理系统中的解决问题
公开(公告)号：US20130275458A1
公开(公告)日：2013-10-17
申请号：US13570849
申请日：2012-08-09
申请人： Dhruv A. Bhatt , Kristin E. McNeil , Nitaben A. Patel
发明人： Dhruv A. Bhatt , Kristin E. McNeil , Nitaben A. Patel
IPC分类号： G06F17/30
CPC分类号： G06F17/30657
摘要： Methods for determining solutions to a problem experienced by a data processing system user. A query is received from the user, which includes a problem description of the problem experienced by the user with respect to the data processing system. One or more keywords are extracted from the received problem description. An index of problems and associated solutions is searched using the extracted keywords. The index of problems and associated solutions is created by analyzing a document collection describing problems and associated solutions with a text analytics application. One or more documents are returned that contains words or phrases that are similar to the keywords used for searching the index of problems and associated solutions. The documents relevant for the problem and associated solutions are presented to the user.
摘要翻译：用于确定数据处理系统用户遇到的问题的解决方案。从用户接收到查询，其包括用户相对于数据处理系统所经历的问题的问题描述。从接收到的问题描述中提取一个或多个关键字。使用提取的关键字搜索问题和相关解决方案的索引。通过使用文本分析应用程序分析描述问题和相关解决方案的文档集合来创建问题索引和相关解决方案。返回一个或多个文档，其中包含与用于搜索问题索引和关联解决方案的关键字相似的单词或短语。与问题相关的文件和相关解决方案呈现给用户。

6. 发明授权

US09087121B2 Solving problems in data processing systems based on text analysis of historical data 有权
标题翻译：基于历史数据文本分析解决数据处理系统中的问题
公开(公告)号：US09087121B2
公开(公告)日：2015-07-21
申请号：US13445137
申请日：2012-04-12
申请人： Dhruv A. Bhatt , Kristin E. McNeil , Nitaben A. Patel
发明人： Dhruv A. Bhatt , Kristin E. McNeil , Nitaben A. Patel
IPC分类号： G06F17/30
CPC分类号： G06F17/30657
摘要： Computer program products and systems, determine solutions to a problem experienced by a data processing system user. A query is received from the user. The query includes a problem description of the problem experienced by the user with respect to the data processing system. One or more keywords are extracted from the received problem description. An index of problems and associated solutions is searched using the one or more extracted keywords. The index of problems and associated solutions is created by analyzing a document collection describing problems and associated solutions with a text analytics application. One or more documents are returned that contains words or phrases that are similar to the keywords used for searching the index of problems and associated solutions. The documents relevant for the problem and associated solutions are presented to the user.
摘要翻译：计算机程序产品和系统，确定数据处理系统用户遇到的问题的解决方案。从用户接收到查询。该查询包括用户相对于数据处理系统所经历的问题的问题描述。从接收到的问题描述中提取一个或多个关键字。使用一个或多个提取的关键字来搜索问题的索引和相关联的解决方案。通过使用文本分析应用程序分析描述问题和相关解决方案的文档集合来创建问题索引和相关解决方案。返回一个或多个文档，其中包含与用于搜索问题索引和关联解决方案的关键字相似的单词或短语。与问题相关的文件和相关解决方案呈现给用户。

7. 发明授权

US09092511B2 Solving problems in data processing systems based on text analysis of historical data 有权
标题翻译：基于历史数据文本分析解决数据处理系统中的问题
公开(公告)号：US09092511B2
公开(公告)日：2015-07-28
申请号：US13570849
申请日：2012-08-09
申请人： Dhruv A. Bhatt , Kristin E. McNeil , Nitaben A. Patel
发明人： Dhruv A. Bhatt , Kristin E. McNeil , Nitaben A. Patel
IPC分类号： G06F17/30
CPC分类号： G06F17/30657
摘要： Methods for determining solutions to a problem experienced by a data processing system user. A query is received from the user, which includes a problem description of the problem experienced by the user with respect to the data processing system. One or more keywords are extracted from the received problem description. An index of problems and associated solutions is searched using the extracted keywords. The index of problems and associated solutions is created by analyzing a document collection describing problems and associated solutions with a text analytics application. One or more documents are returned that contains words or phrases that are similar to the keywords used for searching the index of problems and associated solutions. The documents relevant for the problem and associated solutions are presented to the user.
摘要翻译：用于确定数据处理系统用户遇到的问题的解决方案。从用户接收到查询，其包括用户相对于数据处理系统所经历的问题的问题描述。从接收到的问题描述中提取一个或多个关键字。使用提取的关键字搜索问题和相关解决方案的索引。通过使用文本分析应用程序分析描述问题和相关解决方案的文档集合来创建问题索引和相关解决方案。返回一个或多个文档，其中包含与用于搜索问题索引和关联解决方案的关键字相似的单词或短语。与问题相关的文件和相关解决方案呈现给用户。

8. 发明申请

US20130311479A1 Determining a Cause of an Incident Based on Text Analytics of Documents 有权
标题翻译：基于文档文档分析确定事件的原因
公开(公告)号：US20130311479A1
公开(公告)日：2013-11-21
申请号：US13476399
申请日：2012-05-21
申请人： Dhruv A. Bhatt , Kristin E. McNeil , Nitaben A. Patel
发明人： Dhruv A. Bhatt , Kristin E. McNeil , Nitaben A. Patel
IPC分类号： G06F17/30
CPC分类号： G06F17/30321 , G06F17/30336 , G06F17/30424 , G06F17/30613
摘要： According to one embodiment of the present invention, a system analyzes one or more change records based on text analytics using dictionaries and rules for the analysis in order to generate an index of analyzed data that represents the one or more change records. The change records each include a change and corresponding time frame for occurrence of the change. Information from a request is applied to the index of analyzed data to determine one or more candidate causes for the incident and the corresponding time frame for occurrence of the change. A time associated with the request is correlated with the corresponding time frame for occurrence of the change to identify the one or more candidate causes in the one or more change records as causes for the incident. Embodiments of the present invention further include a method and computer program product for determining causes of an incident.
摘要翻译：根据本发明的一个实施例，系统基于文本分析使用词典和分析规则分析一个或多个改变记录，以便生成表示一个或多个改变记录的分析数据的索引。更改记录每个都包含更改和相应的更改发生时间范围。来自请求的信息被应用于分析数据的索引，以确定事件的一个或多个候选原因以及发生变化的相应时间帧。与请求相关联的时间与发生改变的相应时间帧相关联，以识别一个或多个改变记录中的一个或多个候选原因，作为事件的原因。本发明的实施例还包括用于确定事件原因的方法和计算机程序产品。

9. 发明申请

US20130275392A1 SOLVING PROBLEMS IN DATA PROCESSING SYSTEMS BASED ON TEXT ANALYSIS OF HISTORICAL DATA 有权
标题翻译：基于历史数据文本分析的数据处理系统中的解决问题
公开(公告)号：US20130275392A1
公开(公告)日：2013-10-17
申请号：US13445137
申请日：2012-04-12
申请人： Dhruv A. Bhatt , Kristin E. McNeil , Nitaben A. Patel
发明人： Dhruv A. Bhatt , Kristin E. McNeil , Nitaben A. Patel
IPC分类号： G06F17/30
CPC分类号： G06F17/30657
摘要： Computer program products and systems, determine solutions to a problem experienced by a data processing system user. A query is received from the user. The query includes a problem description of the problem experienced by the user with respect to the data processing system. One or more keywords are extracted from the received problem description. An index of problems and associated solutions is searched using the one or more extracted keywords. The index of problems and associated solutions is created by analyzing a document collection describing problems and associated solutions with a text analytics application. One or more documents are returned that contains words or phrases that are similar to the keywords used for searching the index of problems and associated solutions. The documents relevant for the problem and associated solutions are presented to the user.
摘要翻译：计算机程序产品和系统，确定数据处理系统用户遇到的问题的解决方案。从用户接收到查询。该查询包括用户相对于数据处理系统所经历的问题的问题描述。从接收到的问题描述中提取一个或多个关键字。使用一个或多个提取的关键字来搜索问题的索引和相关联的解决方案。通过使用文本分析应用程序分析描述问题和相关解决方案的文档集合来创建问题索引和相关解决方案。返回一个或多个文档，其中包含与用于搜索问题索引和关联解决方案的关键字相似的单词或短语。与问题相关的文件和相关解决方案呈现给用户。

10. 发明授权

US08996532B2 Determining a cause of an incident based on text analytics of documents 有权
标题翻译：根据文件的文本分析确定事件的原因
公开(公告)号：US08996532B2
公开(公告)日：2015-03-31
申请号：US13476399
申请日：2012-05-21
申请人： Dhruv A. Bhatt , Kristin E. McNeil , Nitaben A. Patel
发明人： Dhruv A. Bhatt , Kristin E. McNeil , Nitaben A. Patel
IPC分类号： G06F17/30
CPC分类号： G06F17/30321 , G06F17/30336 , G06F17/30424 , G06F17/30613
摘要： According to one embodiment of the present invention, a system analyzes one or more change records based on text analytics using dictionaries and rules for the analysis in order to generate an index of analyzed data that represents the one or more change records. The change records each include a change and corresponding time frame for occurrence of the change. Information from a request is applied to the index of analyzed data to determine one or more candidate causes for the incident and the corresponding time frame for occurrence of the change. A time associated with the request is correlated with the corresponding time frame for occurrence of the change to identify the one or more candidate causes in the one or more change records as causes for the incident. Embodiments of the present invention further include a method and computer program product for determining causes of an incident.
摘要翻译：根据本发明的一个实施例，系统基于文本分析使用词典和分析规则分析一个或多个改变记录，以便生成表示一个或多个改变记录的分析数据的索引。更改记录每个都包含更改和相应的更改发生时间范围。来自请求的信息被应用于分析数据的索引，以确定事件的一个或多个候选原因以及发生变化的相应时间帧。与请求相关联的时间与发生改变的相应时间帧相关联，以识别一个或多个改变记录中的一个或多个候选原因，作为事件的原因。本发明的实施例还包括用于确定事件原因的方法和计算机程序产品。

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