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    • 2. 发明申请
    • MOTIVATING AND DEMOTIVATING MESSAGE RESPONSES
    • 动态和消除消息反馈
    • US20080109516A1
    • 2008-05-08
    • US11557556
    • 2006-11-08
    • Patrick O'SullivanGary DennerRuthie D. LyleCynthia E. Barber-MingoCarol S. Zimmet
    • Patrick O'SullivanGary DennerRuthie D. LyleCynthia E. Barber-MingoCarol S. Zimmet
    • G06F15/16
    • G06Q10/107
    • Embodiments of the present invention address deficiencies of the art in respect to message response management and provide a method, system and computer program product for motivating and de-motivating message responses. In one embodiment of the invention, a message reply motivation and de-motivation method can be provided. The method can include composing a message, addressing the message to at least one addressee, associating a reply preference specifying whether or not a recipient is to reply to the message, and forwarding the reply preference to the addressee. Upon receipt, the message can be displayed in a message viewer, and any reply preference for the message can be analyzed to determine if the reply preference specifies whether or not to reply to the message. Thereafter, the reply preference can be applied in the message viewer.
    • 本发明的实施例解决了关于消息响应管理的本领域的缺陷,并提供了用于激励和消除消息响应的方法,系统和计算机程序产品。 在本发明的一个实施例中,可以提供消息回复动机和去激励方法。 该方法可以包括撰写消息,将消息寻址到至少一个收件人,将指定接收者是否回复消息的回复偏好相关联,以及将回复优先级转发给收件人。 在接收到消息可以显示在消息查看器中,并且可以分析消息的任何回复偏好以确定回复偏好是否指定是否回复该消息。 此后,可以在消息查看器中应用回复偏好。
    • 3. 发明授权
    • Motivating and demotivating message responses
    • 激发和消除消息响应
    • US08892657B2
    • 2014-11-18
    • US11557556
    • 2006-11-08
    • Patrick O'SullivanGary DennerRuthie D. LyleCynthia E. Barber-MingoCarol S. Zimmet
    • Patrick O'SullivanGary DennerRuthie D. LyleCynthia E. Barber-MingoCarol S. Zimmet
    • G06F15/16G06Q10/10
    • G06Q10/107
    • Embodiments of the present invention address deficiencies of the art in respect to message response management and provide a method, system and computer program product for motivating and de-motivating message responses. In one embodiment of the invention, a message reply motivation and de-motivation method can be provided. The method can include composing a message, addressing the message to at least one addressee, associating a reply preference specifying whether or not a recipient is to reply to the message, and forwarding the reply preference to the addressee. Upon receipt, the message can be displayed in a message viewer, and any reply preference for the message can be analyzed to determine if the reply preference specifies whether or not to reply to the message. Thereafter, the reply preference can be applied in the message viewer.
    • 本发明的实施例解决了关于消息响应管理的本领域的缺陷,并提供了用于激励和消除消息响应的方法,系统和计算机程序产品。 在本发明的一个实施例中,可以提供消息回复动机和去激励方法。 该方法可以包括撰写消息,将消息寻址到至少一个收件人,将指定接收者是否回复消息的回复偏好相关联,以及将回复优先级转发给收件人。 在接收到消息可以显示在消息查看器中,并且可以分析消息的任何回复偏好以确定回复偏好是否指定是否回复该消息。 此后,可以在消息查看器中应用回复偏好。
    • 6. 发明申请
    • USER-DEFINED SYSTEM-ENFORCED SESSION TERMINATION IN A UNIFIED TELEPHONY ENVIRONMENT
    • 统一的电话环境中用户定义的系统强制会话终止
    • US20120235814A1
    • 2012-09-20
    • US13483218
    • 2012-05-30
    • Sean CallananRuthie D. LylePatrick O'SullivanFred RaguilatCarol S. Zimmet
    • Sean CallananRuthie D. LylePatrick O'SullivanFred RaguilatCarol S. Zimmet
    • G08B21/00H04M3/22
    • H04M3/42229H04L12/1822H04L12/185H04M3/42365
    • Enforcing user-defined real-time communication session terminations can begin with a termination enforcement handler identifying termination conditions applicable to a real-time communication session hosted by a unified telephony system. The termination conditions can define a limit for an operational variable for the unified telephony system or the real-time communication session. The identified termination conditions can be evaluated. If a termination condition is satisfied, it can be determined which participants are to be disconnected from the real-time communication session based upon handling rules for the termination conditions and/or termination preferences associated with the real-time communication session. The termination preferences can be defined by an initiating entity of the real-time communication session. The participants can be notified that their connection to the real-time communication session will be terminated in a predefined time limit. If the predefined time limit is reached, the participants' connection to the real-time communication session can be automatically terminated.
    • 执行用户定义的实时通信会话终止可以从终止执行处理程序开始,识别适用于由统一电话系统主持的实时通信会话的终止条件。 终止条件可以为统一电话系统或实时通信会话的操作变量定义限制。 可以评估所识别的终止条件。 如果满足终止条件,则可以基于与实时通信会话相关联的终止条件和/或终止偏好的处理规则,确定哪个参与者将与实时通信会话断开连接。 终止偏好可以由实时通信会话的发起实体来定义。 可以通知参与者他们与实时通信会话的连接将在预定的时间限制内终止。 如果达到预定义的时间限制,参与者与实时通信会话的连接可以自动终止。
    • 9. 发明授权
    • Quorum management of appointment scheduling
    • 法定人数任用调度管理
    • US08626552B2
    • 2014-01-07
    • US12412155
    • 2009-03-26
    • Colm FarrellLiam HarpurPatrick O'SullivanFred RaguillatDaniel TerlizziCarol S. Zimmet
    • Colm FarrellLiam HarpurPatrick O'SullivanFred RaguillatDaniel TerlizziCarol S. Zimmet
    • G06Q10/00
    • G06Q10/109G06Q10/1095
    • A method, apparatus, system, and computer program product for managing scheduling of appointments with respect to a quorum requirement. The solution includes scheduling an appointment with each of a plurality of invitees, receiving one or more appointment management requests associated with the appointment from the invitees, the one or more appointment management requests including a change in the appointment, determining that a subset of the appointment management requests constitute a common request, determining that invitees that sent the common request satisfy the quorum constraint for the appointment, and implementing the common request in response to invitees that sent the common request satisfying the quorum constraint. The common request may include an acceptance, a cancellation notice, a cancellation request, and a re-scheduling request.
    • 一种用于管理关于法定人数要求的约会安排的方法,装置,系统和计算机程序产品。 所述解决方案包括与多个受邀者中的每一个调度约会,从所述被邀请者接收与所述约会相关联的一个或多个约会管理请求,所述一个或多个约会管理请求包括所述约定中的改变,确定所述约会的子集 管理请求构成一个共同请求,确定发送公共请求的邀请者满足约定的仲裁约束,并响应发送满足仲裁约束的公共请求的被邀请者来实现公共请求。 公共请求可以包括接受,取消通知,取消请求和重新调度请求。