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    • 9. 发明申请
    • METHOD AND SYSTEM FOR PROVIDING COMMUNICATION CONTEXT SPECIFIC FORMALITY CONTROL
    • 提供通信语境特定格式控制的方法和系统
    • US20080126481A1
    • 2008-05-29
    • US11563208
    • 2006-11-26
    • Al ChakraJonathan P. ThomsonPatrick Joseph O'SullivanSean Callanan
    • Al ChakraJonathan P. ThomsonPatrick Joseph O'SullivanSean Callanan
    • G06F15/16
    • H04L67/20H04L51/063
    • A system for automatically providing different levels of formality controls in a communication is disclosed, in which a formality level is determined based on a current communication context. The formality level is used to enable an appropriate level of automatic checking of the communication contents. The determination of a formality level for a communication may be based on any specific context information regarding the participants and/or contents of a communication. including but not limited to the relative positions of participants within an organizational hierarchy (“organizational distance”), the professional relationships of the participants (e.g. service provider to client/customer), the frequency of communications between participants, the geographic locations of participants, the number of previous errors in the communication contents, configurable participant preferences, express communication settings by participants, etc. The determined formality level may be used to enable any specific type or level of automatic message contents checking, including but not limited to various types and levels of spell checking (e.g. location specific spell checking), grammar checking, acronym substitution, cultural filtering, etc. The disclosed system may determine organisational distances based on the contents of user directories, such as lightweight directory access protocol (LDAP) directories.
    • 公开了一种用于在通信中自动提供不同级别的形式控制的系统,其中基于当前通信上下文确定形式级别。 形式级别用于启用适当级别的通信内容的自动检查。 通信的形式级别的确定可以基于关于参与者的任何特定上下文信息和/或通信的内容。 包括但不限于参与者在组织层级(“组织距离”)中的相对位置,参与者(例如服务提供商与客户/客户)的专业关系,参与者之间的通信频率,参与者的地理位置, 通信内容中先前错误的数量,可配置的参与者偏好,由参与者表达通信设置等。所确定的形式级别可以用于实现任何特定类型或级别的自动消息内容检查,包括但不限于各种类型和 拼写检查的水平(例如,特定地点拼写检查),语法检查,首字母缩略词替换,文化过滤等。所公开的系统可以基于诸如轻量级目录访问协议(LDAP)目录的用户目录的内容来确定组织距离。