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    • 1. 发明申请
    • Method and apparatus for technology resource management
    • 技术资源管理方法和装置
    • US20060293942A1
    • 2006-12-28
    • US11511613
    • 2006-08-28
    • Parmeet ChaddhaWilliam GallieArthur ChinTino MartinezMark MilatovichOisin O'CrowleyKamini RaiSandeep MasraniJohn Whittle
    • Parmeet ChaddhaWilliam GallieArthur ChinTino MartinezMark MilatovichOisin O'CrowleyKamini RaiSandeep MasraniJohn Whittle
    • G06F9/46
    • G06Q10/06G06Q10/0631G06Q10/0639
    • Apparatus, and associated methods, manage technology resources in hosted applications including: demand, service level agreements, assets both hardware and software, projects, labor, knowledge and provisioning. The apparatus includes an asset manager configured to couple to host servers and a network, to manage the host servers and software deployed thereon. In embodiments of the invention the asset manager: determines demand for new assets and allocates available assets to meet the demand; determines assets not in compliance with existing software licenses; determines which host servers have actual service level metrics which are not compliant with the target service level metrics; and determines availability of a patch or upgrade for selected software and instances of the selected software among the assets. In an embodiment of the invention the asset manager couples to a contract manager with the asset manager determining the assets for which actual monitored service level metrics violate contract service level metrics. In an embodiment of the invention the asset manager couples to a product manager and scans the host severs to determine which have actual security metrics which are not compliant with the target security metrics managed by the product manager. In an embodiment of the invention the asset manager couples with a product manager, a work manager and an accounting manager to compare the actual costs of the new assets from the accounting manager and the work manager with the price of the assets from the product record.
    • 设备和相关方法管理托管应用程序中的技术资源,包括:需求,服务级别协议,硬件和软件资产,项目,劳动力,知识和供应。 该设备包括被配置为耦合到主机服务器和网络的资产管理器,以管理部署在其上的主机服务器和软件。 在本发明的实施例中,资产管理者:确定对新资产的需求并分配可用资产以满足需求; 确定不符合现有软件许可证的资产; 确定哪些主机服务器具有不符合目标服务级别度量的实际服务级别度量; 并确定修补程序的可用性或升级所选软件和所选软件在资产中的实例。 在本发明的一个实施例中,资产管理器与资产管理者相联系,确定实际监控的服务水平度量违反合同服务水平度量的资产。 在本发明的一个实施例中,资产管理器耦合到产品管理器并扫描主机切断器以确定哪些具有不符合由产品管理器管理的目标安全度量的实际安全度量。 在本发明的一个实施例中,资产管理人与产品经理,工作经理和会计经理结合,将来自会计经理和工作经理的新资产的实际成本与产品记录中的资产价格进行比较。