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1. 发明授权

US08503624B2 Method and apparatus to process an incoming message 有权
公开(公告)号：US08503624B2
公开(公告)日：2013-08-06
申请号：US11237081
申请日：2005-09-28
申请人： Shmuel Shaffer , Alan D. Gatzke , Labhesh Patel , Mukul Jain
发明人： Shmuel Shaffer , Alan D. Gatzke , Labhesh Patel , Mukul Jain
IPC分类号： H04M1/64
CPC分类号： H04L51/04 , G06Q10/107 , H04M1/72552 , H04M3/4211 , H04M3/53333 , H04M3/537 , H04M2201/18 , H04M2203/301 , H04M2203/4536 , H04M2250/74
摘要： A method and apparatus to process an incoming message is described. The method may comprise, at a recipient system, receiving an incoming message from a message communicator and automatically analyzing message content to identify a keyword included in the message content. Thereafter, a predefined action associated with the keyword may be identified and the action may be performed. In an example embodiment, the predefined action may be a priority with the message, alerting an intended recipient of the message, routing the message to the intended recipient, paging the intended recipient, emailing the message to the intended recipient, sending an SMS message to the intended recipient, or the like. In an example embodiment, a user/owner of a mailbox may search a message database to identify incoming messages which includes the search term in the message content.

2. 发明授权

US08625749B2 Content sensitive do-not-disturb (DND) option for a communication system 有权
标题翻译：通信系统的内容敏感无干扰（DND）选项
公开(公告)号：US08625749B2
公开(公告)日：2014-01-07
申请号：US11277295
申请日：2006-03-23
申请人： Mukul Jain , Shmuel Shaffer , Alan D. Gatzke , Labhesh Patel
发明人： Mukul Jain , Shmuel Shaffer , Alan D. Gatzke , Labhesh Patel
IPC分类号： H04M1/64 , H04M1/56
CPC分类号： H04M3/436 , H04M3/533 , H04M2201/40 , H04M2203/2005 , H04M2203/4563
摘要： A method and apparatus is described to process an incoming telephone call. The method may comprise, at a recipient telephone system, receiving the incoming call including speech and identifying when a Do-Not-Disturb option is set. The Do-Not-Disturb option may identify that a user has requested not to receive telephone calls. Content analysis may be performed to identify content of the speech and a reference database may be interrogated based on the content to identify an associated rule. Thereafter, the Do-Not-Disturb option may be selectively overridden based on the associated rule. The content analysis may comprise performing speech recognition on the speech to obtain a reference word/phrase and interrogating the reference database with the word/phrase to identify the associated rule. A method of configuring a Do-Not-Disturb option in a telephone system is also described that allows a user to define reference words and associated rules.
摘要翻译：描述了处理来电电话的方法和装置。所述方法可以包括在接收者电话系统处接收包括语音的呼入呼叫，并且识别何时设置不打扰选项。免打扰选项可以标识用户已经请求不接收电话。可以执行内容分析以识别语音的内容，并且可以基于内容询问参考数据库以识别相关联的规则。此后，可以基于相关联的规则来选择性地覆盖Do-Not-Disturb选项。内容分析可以包括在语音上执行语音识别以获得参考词/短语，并用单词/短语询问参考数据库以识别相关联的规则。还描述了在电话系统中配置免打扰选项的方法，其允许用户定义参考词和相关联的规则。

3. 发明申请

US20120030682A1 Dynamic Priority Assessment of Multimedia for Allocation of Recording and Delivery Resources 审中-公开
标题翻译：多媒体记录和传送资源分配的动态优先级评估
公开(公告)号：US20120030682A1
公开(公告)日：2012-02-02
申请号：US12845419
申请日：2010-07-28
申请人： Shmuel Shaffer , Jochen Weppner , Shantanu Sarkar , Mukul Jain , James Bohrer , Alan D. Gatzke , Jim M. Kerr
发明人： Shmuel Shaffer , Jochen Weppner , Shantanu Sarkar , Mukul Jain , James Bohrer , Alan D. Gatzke , Jim M. Kerr
IPC分类号： G06F9/46 , G06F9/50
CPC分类号： H04L65/1076 , H04L65/80 , H04N21/23113 , H04N21/23418 , H04N21/2343 , H04N21/234309 , H04N21/234363 , H04N21/2381 , H04N21/2385 , H04N21/239 , H04N21/2396 , H04N21/24 , H04N21/25875 , H04N21/2665 , H04N21/278 , H04N21/42203 , H04N21/4223 , H04N21/4788 , H04N21/84
摘要： Techniques are provided to allocate resources used for recording multimedia or to retrieve recorded content and deliver it to a recipient. A request associated with multimedia for access to resources is received. A context associated with the multimedia is determined. Resources for the multimedia are allocated based on the context.
摘要翻译：提供技术来分配用于记录多媒体的资源或检索记录的内容并将其传递给接收者。接收与多媒体相关联的用于访问资源的请求。确定与多媒体相关联的上下文。基于上下文分配多媒体资源。

4. 发明授权

US08588377B2 Method and system for grouping voice messages 有权
标题翻译：用于分组语音消息的方法和系统
公开(公告)号：US08588377B2
公开(公告)日：2013-11-19
申请号：US11681616
申请日：2007-03-02
申请人： Shmuel Shaffer , Labhesh Patel , Mukul Jain , Sanjeev Kumar
发明人： Shmuel Shaffer , Labhesh Patel , Mukul Jain , Sanjeev Kumar
IPC分类号： H04M1/64 , H04M1/725
CPC分类号： H04M3/5335 , H04M3/436 , H04M2201/41
摘要： A method for grouping voice messages includes extracting a voice signature from a voice message and tagging the voice message with an identification associated with the voice signature. The method also includes grouping the voice message based on the identification.
摘要翻译：用于分组语音消息的方法包括从语音消息中提取语音签名并用与语音签名相关联的标识来标记语音消息。该方法还包括基于识别对语音消息进行分组。

5. 发明授权

US08358756B2 Techniques for marking and manipulating voice message segments through a telephone user interface 有权
标题翻译：通过电话用户界面标记和操纵语音消息段的技术
公开(公告)号：US08358756B2
公开(公告)日：2013-01-22
申请号：US13206746
申请日：2011-08-10
申请人： Joseph Khouri , Labhesh Patel , Mukul Jain , Sanjeev Kumar , Shmuel Shaffer
发明人： Joseph Khouri , Labhesh Patel , Mukul Jain , Sanjeev Kumar , Shmuel Shaffer
IPC分类号： H04M1/64
CPC分类号： H04M3/53383 , H04M2203/303 , H04M2203/4554
摘要： In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the voice message. The telephone user interface then receives a mark end segment command from the telephonic device through the voice modality. The mark segment command indicates an ending point for the voice message segment in the voice message. An action command from the telephonic device is received and an action based on the action command for the voice message segment is performed. The voice message segment is a portion of the voice message determined based on the indicated beginning point of the voice message segment and the indicated ending point of the voice message segment in the voice message.
摘要翻译：在一个实施例中，提供了使用电话用户界面来操纵语音消息的技术。电话用户界面通过语音模式从电话设备接收标记开始段命令。标记开始段命令指示语音消息中的语音消息段的起始点。电话用户界面然后通过语音模式从电话设备接收标记结束段命令。标记段命令指示语音消息中的语音消息段的结束点。接收到来自电话设备的动作命令，并且执行基于语音消息段的动作命令的动作。语音消息段是基于语音消息段的所指示的起始点和语音消息中语音消息段的所指示的终点确定的语音消息的一部分。

6. 发明授权

US08341663B2 Facilitating real-time triggers in association with media streams 有权
标题翻译：促进与媒体流相关联的实时触发
公开(公告)号：US08341663B2
公开(公告)日：2012-12-25
申请号：US11870406
申请日：2007-10-10
申请人： Shmuel Shaffer , Mukul Jain , Labhesh Patel , Sanjeev Kumar , Sravan Vadlakonda , Arthur Gerald Howarth , Ashish P. Chotai , Aseem Asthana , Rajneesh Kumar , Shantanu Sarkar
发明人： Shmuel Shaffer , Mukul Jain , Labhesh Patel , Sanjeev Kumar , Sravan Vadlakonda , Arthur Gerald Howarth , Ashish P. Chotai , Aseem Asthana , Rajneesh Kumar , Shantanu Sarkar
IPC分类号： H04N7/10 , H04N7/025
CPC分类号： H04N7/163 , H04N21/4147 , H04N21/4333 , H04N21/4334 , H04N21/44004 , H04N21/44008 , H04N21/458 , H04N21/8456
摘要： In one embodiment, a Media Analysis and Delivery System obtains a set of media delivery rules, wherein the set of media delivery rules includes one or more triggers, each of the triggers identifying a topic of interest. The Media Analysis and Delivery System examines a media stream for at least one of the one or more triggers in accordance with the set of media delivery rules. The Media Analysis and Delivery System provides at least a portion of the media stream in response to at least one of the triggers in accordance with at least one of the set of media delivery rules.
摘要翻译：在一个实施例中，媒体分析和传送系统获得一组媒体递送规则，其中该组媒体递送规则包括一个或多个触发，每个触发器识别感兴趣的主题。媒体分析和传送系统根据媒体传送规则集来检查一个或多个触发器中的至少一个的媒体流。媒体分析和传送系统根据所述一组媒体传送规则中的至少一个响应于至少一个触发器提供媒体流的至少一部分。

7. 发明授权

US08311726B2 Ad-hoc mobile IP network for intelligent transportation system 有权
标题翻译：智能交通系统专用移动IP网络
公开(公告)号：US08311726B2
公开(公告)日：2012-11-13
申请号：US13241966
申请日：2011-09-23
申请人： Labhesh Patel , Sanjeev Kumar , Shmuel Shaffer , Mukul Jain , Randall Paul Joseph Ethier
发明人： Labhesh Patel , Sanjeev Kumar , Shmuel Shaffer , Mukul Jain , Randall Paul Joseph Ethier
IPC分类号： G06F7/00 , G08G1/00
CPC分类号： G08G1/00 , G08G1/20
摘要： A method for intelligently managing a transportation network is provided. The method may include providing a roadside apparatus 18 to communicate with nodes 14A to 14D associated with vehicles 12A to 12D in a transportation network, the vehicle nodes being in a neighborhood range of the roadside apparatus. The roadside apparatus may dynamically detect the presence of a node 14A associated with a first vehicle 12A, and establish a mobile Internet Protocol (IP) network between the roadside apparatus and the first vehicle's node. The roadside apparatus 18 receives, in real-time, from the first vehicle's node 14A event data of events associated with the first vehicle 12A over the mobile IP network. The roadside apparatus 18 or nodes 14A to 14D may further receive or transmit real-time command data to control subsystems of a vehicle.
摘要翻译：提供了一种智能管理交通网络的方法。该方法可以包括提供路侧设备18与运输网络中与车辆12A至12D相关联的节点14A至14D通信，车辆节点位于路边设备的邻近范围内。路侧设备可以动态地检测与第一车辆12A相关联的节点14A的存在，并且在路侧设备和第一车辆的节点之间建立移动因特网协议（IP）网络。路边设备18通过移动IP网络实时地从第一车辆节点14A接收与第一车辆12A相关联的事件的事件数据。路侧设备18或节点14A至14D可以进一步接收或发送实时命令数据到车辆的控制子系统。

8. 发明授权

US07792277B2 Call centers with image or video based priority 有权
标题翻译：呼叫中心以图像或视频为主
公开(公告)号：US07792277B2
公开(公告)日：2010-09-07
申请号：US11485053
申请日：2006-07-11
申请人： Shmuel Shaffer , Labhesh Patel , Mukul Jain , Sanjeev Kumar
发明人： Shmuel Shaffer , Labhesh Patel , Mukul Jain , Sanjeev Kumar
IPC分类号： H04M3/00
CPC分类号： H04M3/42187 , H04M3/42357 , H04M3/5232 , H04M7/0039 , H04M2201/50 , H04M2242/04 , H04M2242/14
摘要： Disclosed are apparatus and methods for utilizing the camera or video capability of particular communication devices, such as cell phones, to enhance handling of calls, such as emergency calls. In one implementation, when a call is made to an emergency response center (ERC) using an image/video capable communication device is queued until an agent is available for handling the call, one or more images or video may be collected from such caller by utilizing the image/video capability of the caller's communication device. The images collected from a plurality of different callers may then be sorted into different event groups. For instance, all the images/video that relate to a same emergency event, such as a traffic accident, are grouped together into a same event group. The different groups can then be prioritized for handling by an available agent. Additionally, the individual callers for each group may also be prioritized based on the collected images/video, e.g., the caller that is closest to the emergency event may be called first.
摘要翻译：公开了用于利用诸如蜂窝电话的特定通信设备的相机或视频能力的装置和方法，以增强诸如紧急呼叫的呼叫的处理。在一个实现中，当使用具有图像/视频能力的通信设备对紧急响应中心（ERC）进行呼叫排队等待直到代理可用于处理呼叫时，可以通过以下方式从这样的呼叫者收集一个或多个图像或视频：利用呼叫者的通信设备的图像/视频能力。然后可以将从多个不同的呼叫者收集的图像分类成不同的事件组。例如，与相同的紧急事件（例如交通事故）相关的所有图像/视频被分组在一起成为相同的事件组。然后可以将不同的组优先于可用代理进行处理。另外，也可以基于所收集的图像/视频对每个组的各个呼叫者进行优先排序，例如，可以首先调用最接近紧急事件的呼叫者。

9. 发明申请

US20100013905A1 FLOOR CONTROL IN MULTI-POINT CONFERENCE SYSTEMS 有权
标题翻译：多点会议系统中的地面控制
公开(公告)号：US20100013905A1
公开(公告)日：2010-01-21
申请号：US12174145
申请日：2008-07-16
申请人： Sanjeev Kumar , Shmuel Shaffer , Labhesh Patel , Mukul Jain
发明人： Sanjeev Kumar , Shmuel Shaffer , Labhesh Patel , Mukul Jain
IPC分类号： H04N7/14
CPC分类号： H04N7/15
摘要： In one embodiment, a conference with multiple end points is provided. At the locations, multiple screens may be configured to display video from a portion of the multiple end points. Video from multiple locations is output onto the multiple screens, such as video streams from N different segments are output on N different screens. The video output may be determined based on a first dimension of the floor control algorithm. A push-to-talk input may then be received from a button. A video segment associated with the push-to-talk button is then determined and the video segment is output on one of the multiple screens in response to receiving the push-to-talk input. The push-to-talk input may be used by users that cannot actively participate in the first dimension of the floor control algorithm. For example, users using sign language cannot speak louder and thus by using the push to talk button or hand gestures can indicate their desire to be switched in as one of the displayed segments.
摘要翻译：在一个实施例中，提供具有多个端点的会议。在这些位置，多个屏幕可被配置为从多个端点的一部分显示视频。来自多个位置的视频被输出到多个屏幕上，例如来自N个不同段的视频流在N个不同屏幕上输出。可以基于楼层控制算法的第一维度来确定视频输出。然后可以从按钮接收一键通输入。随后响应于接收一键通输入，确定与一键通按钮相关联的视频片段，并且视频片段在多个屏幕之一上输出。即按即说输入可能不能主动参与楼层控制算法的第一维度的用户使用。例如，使用手语的用户不能说更大声，因此通过使用按键通话按钮或手势可以指示他们作为显示的段之一被切换的愿望。

10. 发明申请

US20080159179A1 Scalable conference bridge 有权
标题翻译：可扩展会议桥
公开(公告)号：US20080159179A1
公开(公告)日：2008-07-03
申请号：US11649528
申请日：2007-01-03
申请人： Shmuel Shaffer , Labhesh Patel , Mukul Jain , Sanjeev Kumar
发明人： Shmuel Shaffer , Labhesh Patel , Mukul Jain , Sanjeev Kumar
IPC分类号： H04L12/18
CPC分类号： H04L65/1093 , H04L12/1818 , H04L12/1877 , H04L65/403 , H04M3/567 , H04N7/15
摘要： In one embodiment, a conference bridge receives a call initiated by a first caller endpoint. The conference bridge identifies a conference to which the call requests entry and determines whether the conference bridge has available resources to process the call. The conference bridge enables the call to join the conference via a second conference bridge associated with a second caller endpoint participating in the conference according to whether the conference bridge has available resources to process the call.
摘要翻译：在一个实施例中，会议桥接收由第一呼叫者端点发起的呼叫。会议桥标识呼叫请求条目的会议，并确定会议桥是否有可用的资源来处理呼叫。会议桥使得能够根据会议桥是否具有可用资源来处理呼叫，通过与参与会议的第二呼叫者端点相关联的第二会议桥来呼叫加入会议。

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