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    • 1. 发明申请
    • Telecommunications
    • 电信
    • US20060058010A1
    • 2006-03-16
    • US10489783
    • 2002-09-19
    • Michael WilliamsChristopher Shaw
    • Michael WilliamsChristopher Shaw
    • H04Q7/38
    • H04M15/44H04M15/00H04M15/43H04M15/80H04M2215/0104H04M2215/0152
    • A computer-implemented method of determining rating data for use in rating a service requested to be provided to a subscriber of a telecommunications system, the method comprising the steps of: storing individual subscriber records relating respectively to individual subscribers of a telecommunications systems. storing, in a subscriber record relating to a subscriber, information for use in determining rating data for use in rating a service requested to be provided to the subscriber, the information identifying one or more parameters of a service; receiving a request to provide a service to the subscriber, and determining rating data for use in rating the requested service in dependence on the information if one or more parameters of the service requested match the service parameters identified in the information.
    • 一种计算机实现的方法,用于确定用于对要求提供给电信系统的用户的服务进行评级的等级数据,所述方法包括以下步骤:存储分别涉及电信系统的各个用户的各个用户记录。 在与订户相关的用户记录中存储用于确定用于对请求提供给订户的服务进行评级的评级数据的信息,所述信息标识服务的一个或多个参数; 接收向所述订户提供服务的请求,以及如果所请求的服务的一个或多个参数与所述信息中标识的服务参数匹配,则根据所述信息来确定用于评估所请求服务的等级数据。
    • 10. 发明授权
    • Call screening reduction system
    • 呼叫筛选减少系统
    • US08917841B2
    • 2014-12-23
    • US13538015
    • 2012-06-29
    • Michael Williams
    • Michael Williams
    • H04M1/56H04M15/06H04M3/436
    • H04M3/436
    • A system and a method for conducting a telephone survey, which reduce the number of calls that are not answered by survey participants, are provided. The system comprises means of making outbound telephone calls with a selected call display number, storing a call record for each outbound call, and routing inbound telephone calls to a voicemail or interactive phone system if the inbound calling number is identifiable from the stored call records. The method comprises the steps of making outbound calls to survey phone numbers with the call display set to a local phone number, storing a call record with each outbound call, and routing inbound calls to a voicemail or interactive phone system if the inbound call number is identifiable from the stored call records.
    • 提供一种用于进行电话调查的系统和方法,其减少调查参与者未回答的呼叫数量。 该系统包括:如果从所存储的呼叫记录中识别入站呼叫号码,则使用所选择的呼叫显示号码进行出站电话呼叫,存储每个出站呼叫的呼叫记录以及将入站电话路由到语音邮件或交互式电话系统。 该方法包括以下步骤:将呼叫显示设置为本地电话号码,存储每个出站呼叫的呼叫记录和将呼入呼叫路由到语音邮件或交互式电话系统的呼入呼叫到呼叫呼叫号码为 可从存储的呼叫记录中识别。