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    • 1. 发明授权
    • Configurable interactive assistant
    • 可配置的互动助手
    • US08660924B2
    • 2014-02-25
    • US13252926
    • 2011-10-04
    • Michael HochPeter W. StevensonKevin C. DunnMichael MillsRoger Bradley-Jungemann
    • Michael HochPeter W. StevensonKevin C. DunnMichael MillsRoger Bradley-Jungemann
    • G06Q40/00
    • G06Q30/0613G06N3/006G06Q30/0222G06Q30/0601G06Q30/0641G06Q40/08
    • The present invention employs branded virtual characters across multiple network platforms throughout various stages of complex transactions (eg, selling insurance). These characters initially engage prospective customers on a network platform, such as a social network, and persist over time across other network platforms (eg, university and company websites) to educate consumers until they are ready to purchase—e.g., from their “trusted advisor”—particular products and services offered by various providers. An extensible configuration tool (“Config Tool”) is provided to simplify the continued development of such a system, as well as customization of individual Product Modules (e.g., a Life Insurance Module) by product and service providers (e.g., insurance companies and employers) and other third-party developers (before and during runtime). This Config Tool provides a variety of extension points permitting virtual characters to be added and their appearance and behavior modified, along with the details of the products and services being offered.
    • 本发明在复杂交易的各个阶段(例如销售保险)中跨多个网络平台使用品牌虚拟人物。 这些角色首先在网络平台(如社交网络)上接触潜在客户,并在其他网络平台(例如大学和公司网站)上持续存在,以便教育消费者,直到他们准备购买,例如从他们的“值得信赖的顾问 “各种提供商提供的关键产品和服务。 提供了一个可扩展的配置工具(“配置工具”),以简化此类系统的持续开发,以及产品和服务提供商(如保险公司和雇主)对个别产品模块(如人寿保险模块)的定制 )和其他第三方开发人员(运行之前和之间)。 此配置工具提供了各种扩展点,允许添加虚拟字符,并修改其外观和行为,以及所提供的产品和服务的详细信息。
    • 2. 发明申请
    • CONFIGURABLE INTERACTIVE ASSISTANT
    • 可配置互动助理
    • US20120330791A1
    • 2012-12-27
    • US13252926
    • 2011-10-04
    • Peter StevensonKevin C. DunnMichael MillsMichael HochRoger Bradley-Jungemann
    • Peter StevensonKevin C. DunnMichael MillsMichael HochRoger Bradley-Jungemann
    • G06Q30/00
    • G06Q30/0613G06N3/006G06Q30/0222G06Q30/0601G06Q30/0641G06Q40/08
    • The present invention employs branded virtual characters across multiple network platforms throughout various stages of complex transactions (eg, selling insurance). These characters initially engage prospective customers on a network platform, such as a social network, and persist over time across other network platforms (eg, university and company websites) to educate consumers until they are ready to purchase—e.g., from their “trusted advisor”—particular products and services offered by various providers. An extensible configuration tool (“Config Tool”) is provided to simplify the continued development of such a system, as well as customization of individual Product Modules (e.g., a Life Insurance Module) by product and service providers (e.g., insurance companies and employers) and other third-party developers (before and during runtime). This Config Tool provides a variety of extension points permitting virtual characters to be added and their appearance and behavior modified, along with the details of the products and services being offered.
    • 本发明在复杂交易的各个阶段(例如销售保险)中跨多个网络平台使用品牌虚拟人物。 这些角色最初在网络平台(如社交网络)上接触潜在客户,并在其他网络平台(例如大学和公司网站)上持续存在,以便教育消费者,直到他们准备购买 - 例如,从其值得信赖的顾问 - 各种提供商提供的特定产品和服务。 提供了可扩展配置工具(Config Tool),以简化这种系统的持续开发,以及产品和服务提供商(如保险公司和雇主)对个别产品模块(如人寿保险模块)的定制和 其他第三方开发者(运行前和运行时)。 此配置工具提供了各种扩展点,允许添加虚拟字符,并修改其外观和行为,以及所提供的产品和服务的详细信息。
    • 3. 发明授权
    • Informational alert messaging for digital home services
    • 数字家庭服务的信息警报消息
    • US08402506B2
    • 2013-03-19
    • US11327188
    • 2006-01-05
    • Michael MillsPhilip MckayMichael HochKumiko Tanaka ToftRod Perkins
    • Michael MillsPhilip MckayMichael HochKumiko Tanaka ToftRod Perkins
    • H04N7/10H04N7/025
    • H04N7/173H04N21/25875H04N21/25891H04N21/4316H04N21/4753H04N21/4788H04N21/814H04N21/8146H04N21/858
    • Systems and methods are provided to implement a number of improvements to the consumption process for television (and other services), including personalization, community viewing, shared presence and context, messaging, access to ratings and recommendations (including community reviews), alerts, etc. A content distribution server manages the delivery of television, messaging, on demand audio or video, online gaming, and other entertainment and information services to a plurality of client devices (e.g., televisions, personal computers, enhanced telephones, etc.). The server components include a television application component, messaging component, and application components that integrate the various services to deliver, for example, enhanced television, which includes television broadcast enhanced with messaging services, Internet access, informational alerts, and/or the like. Informational alerts allow a user to customize the timing and types of alerts being presented in parallel with the delivery of other services, such as television broadcast or online gaming.
    • 提供系统和方法,以实现对电视(和其他服务)的消费过程的一些改进,包括个性化,社区观看,共享存在和上下文,消息传递,访问评级和建议(包括社区评论),警报等 内容分发服务器管理电视,消息传递,按需音频或视频,在线游戏以及其他娱乐和信息服务到多个客户端设备(例如,电视机,个人计算机,增强电话机等)的传送。 服务器组件包括集成各种服务以提供例如增强型电视的电视应用组件,消息组件和应用组件,其包括利用消息传送服务增强的电视广播,因特网接入,信息警报等。 信息警报允许用户定制与其他服务(例如电视广播或在线游戏)的传送并行呈现的警报的时间和类型。