专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

1. 发明申请

US20110286445A1 Method and apparatus for controllling telephone calls using a computer call assistant 审中-公开
标题翻译：使用计算机通话助手控制电话呼叫的方法和装置
公开(公告)号：US20110286445A1
公开(公告)日：2011-11-24
申请号：US13136445
申请日：2011-08-01
申请人： Mark l. Kamenetsky , Lois M. Okino
发明人： Mark l. Kamenetsky , Lois M. Okino
IPC分类号： H04L12/66
CPC分类号： H04L12/66 , H04M3/42323 , H04M2201/42
摘要： Systems and methods for monitoring, making, managing and controlling telephone communications with a computer call assistant with an integrated voice/data communications system are disclosed. A call assistant computer application preferably runs on a personal computer (“PC”) coupled to the integrated system over a packet bus. The call assistant exchanges control and/or status packets with the integrated system preferably over a packet bus. The call assistant enables the user to make, receive and control telephone calls, monitor the status of the user's extension, voice mail, etc., and preferably operates with integrated systems capable of transmitting and receiving voice and data in multiple modes. In preferred embodiments, the computer call assistant operates with systems that are capable of multiple native mode voice and data transmissions and receptions with a communications system having a multi-bus structure, including, for example, a time division multiplexed (“TDM”) bus, a packet bus, and a control bus, and multi-protocol framing engines, preferably including subsystem functions such as PBX, voice mail, file server, web server, communications server, telephony server, LAN hub and data router.
摘要翻译：公开了一种用于与具有集成语音/数据通信系统的计算机呼叫助理进行电话通信的监视，制作，管理和控制的系统和方法。呼叫辅助计算机应用程序优选地在通过分组总线耦合到集成系统的个人计算机（“PC”）上运行。呼叫助理优选地通过分组总线与集成系统交换控制和/或状态分组。呼叫助理使得用户能够进行，接收和控制电话呼叫，监视用户分机的状态，语音邮件等，并且优选地使用能够以多种模式发送和接收语音和数据的集成系统进行操作。在优选实施例中，计算机呼叫助理与具有多总线结构的通信系统能够进行多个本地模式语音和数据传输和接收的系统一起工作，该通信系统包括例如时分多路复用（“TDM”）总线，分组总线和控制总线以及多协议成帧引擎，优选地包括诸如PBX，语音邮件，文件服务器，web服务器，通信服务器，电话服务器，LAN集线器和数据路由器之类的子系统功能。

IPRDB

热门服务

关于我们

友情链接

联系方式