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    • 3. 发明申请
    • METHOD, SYSTEM AND PROGRAM PRODUCT FOR TONAL AUDIO-BASED MONITORING OF NETWORK ALARMS
    • 方法,系统和程序产品用于基于音频的监控网络报警
    • US20090051507A1
    • 2009-02-26
    • US11843213
    • 2007-08-22
    • Michael P. OutlawWilliam P. ShaouyMatthew B. Trevathan
    • Michael P. OutlawWilliam P. ShaouyMatthew B. Trevathan
    • G08B3/00
    • G06F11/0769G06F11/0748H04L41/06H04L41/069
    • A method, system and program product for audio tonal monitoring of an alarm generated by a device in a network. The method includes mapping a severity level for an alert to be generated for a device in a network to at least one audio tone having a plurality of audible characteristics, generating an alert for the device when an error associated with the device is learned and sending to a monitoring system the alert generated, the alert containing data or information. The method further includes decrypting the alert received and formatting the alert received to add additional information and forwarding the formatted alert to an alert-to-audio cue manager. Further, the method includes mapping the alert forwarded to the audio tone having the plurality of audible characteristics, and playing the audio tone, such that the audio tone played audibly alerts a client of the alert generated by the device.
    • 一种用于音频音调监测由网络中的设备产生的警报的方法,系统和程序产品。 该方法包括将要为网络中的设备生成的警报的严重性级别映射到具有多个可听见特征的至少一个音频音调,当与设备相关联的错误被学习并且发送到 一个监控系统产生警报,该警报包含数据或信息。 该方法还包括解密收到的警报并格式化收到的警报以添加附加信息,并将格式化的警报转发到警报到音频提示管理器。 此外,该方法包括映射转发到具有多个可听特性的音频音调的警报,并播放音频音调,使得播放的音频声音向客户端警告由该设备产生的警报。
    • 4. 发明授权
    • Method, system and program product for tonal audio-based monitoring of network alarms
    • 方法,系统和程序产品,用于基于音频的音频监控网络报警
    • US07839268B2
    • 2010-11-23
    • US11843213
    • 2007-08-22
    • Michael P. OutlawWilliam P. ShaouyMatthew B. Trevathan
    • Michael P. OutlawWilliam P. ShaouyMatthew B. Trevathan
    • G08B3/00
    • G06F11/0769G06F11/0748H04L41/06H04L41/069
    • A method, system and program product for audio tonal monitoring of an alarm generated by a device in a network. The method includes mapping a severity level for an alert to be generated for a device in a network to at least one audio tone having a plurality of audible characteristics, generating an alert for the device when an error associated with the device is learned and sending to a monitoring system the alert generated, the alert containing data or information. The method further includes decrypting the alert received and formatting the alert received to add additional information and forwarding the formatted alert to an alert-to-audio cue manager. Further, the method includes mapping the alert forwarded to the audio tone having the plurality of audible characteristics, and playing the audio tone, such that the audio tone played audibly alerts a client of the alert generated by the device.
    • 一种用于音频音调监测由网络中的设备产生的警报的方法,系统和程序产品。 该方法包括将要为网络中的设备生成的警报的严重性级别映射到具有多个可听见特征的至少一个音频音调,当与设备相关联的错误被学习并且发送到 一个监控系统产生警报,该警报包含数据或信息。 该方法还包括解密收到的警报并格式化收到的警报以添加附加信息,并将格式化的警报转发到警报到音频提示管理器。 此外,该方法包括映射转发到具有多个可听特性的音频音调的警报,并播放音频音调,使得播放的音频声音向客户端警告由该设备产生的警报。
    • 6. 发明申请
    • SYSTEM AND METHOD FOR PROVIDING AUTOMATIC TASK ASSIGNMENT AND NOTIFICATION
    • 提供自动任务分配和通知的系统和方法
    • US20090063242A1
    • 2009-03-05
    • US11849738
    • 2007-09-04
    • William P. Shaouy
    • William P. Shaouy
    • G06Q10/00G06F17/30
    • G06Q10/063112G06Q10/06G06Q10/063116G06Q10/063118G06Q10/1097
    • A system and method of managing and prioritizing tasks amongst resources and, more particularly, to a system and method for providing automatic task assignment and notification amongst globally dispersed human resources. The system includes a change of management application configured to store a list of tasks and a task notifier configured to retrieve a list of geographically-dispersed resources and notify selected ones of the geographically-dispersed resources of a priority of completion of one or more tasks retrieved from the change of management application. The system further includes a message application configured to be polled by the task notifier to determine which of the geographically dispersed resources is at least one of online and currently working.
    • 一种在资源之间管理和优先处理任务的系统和方法,更具体地说,涉及在全球分散的人力资源之间提供自动任务分配和通知的系统和方法。 该系统包括配置成存储任务列表的管理应用程序的更改以及被配置为检索地理上分散的资源的列表的任务通知器的更改,并通知检索到的一个或多个任务的完成的优先级的所选地理分散的资源 从管理应用的变化。 所述系统还包括消息应用,该消息应用被配置为被所述任务通知器轮询以确定哪个地理上分散的资源是在线和当前工作中的至少一个。