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1. 发明申请

US20080227066A1 METHOD AND APPARATUS FOR AUTHORING AND OPTIMIZING FLOWCHARTS 失效
标题翻译：用于执行和优化流量的方法和装置
公开(公告)号：US20080227066A1
公开(公告)日：2008-09-18
申请号：US11686959
申请日：2007-03-15
申请人： Alina Beygelzimer , Mark Brodie , Sheng Ma , Jonathan Lenchner , Irina Rish
发明人： Alina Beygelzimer , Mark Brodie , Sheng Ma , Jonathan Lenchner , Irina Rish
IPC分类号： G09B19/00
CPC分类号： G09B7/00
摘要： A method and system for generating problem resolution flowcharts, whereby users do not author flowcharts directly but instead author a dependency matrix of questions and answers related by state or underlying problem cause. After creation of a matrix of questions and answers, a corresponding flowchart is then calculated based on the information in the dependency matrix, and also based on the likelihood of the various problems and their causes. The probabilities of problems and their causes may be estimated or may be calculated from historical data accumulated by use of the flow chart, or some combination of the two. These probabilities are incorporated into the answer cells of the dependency matrix. The resulting flowchart is tested and evaluated, and the results of testing and evaluation are used to make modifications in the matrix of questions and answers. The flowchart is then made available for execution by a problem determination engine, usable by staff at a help center or directly as self-help to a customer over a network. Experience from use of the problem determination engine is accumulated for use in further refinements of the dependency matrix and its probabilities.
摘要翻译：用于生成问题解决流程图的方法和系统，其中用户不直接创作流程图，而是创建与状态或潜在问题原因相关的问题和答案的依赖矩阵。在创建了问题和答案矩阵之后，根据依赖矩阵中的信息，并根据各种问题及其原因的可能性，计算出相应的流程图。问题的可能性及其原因可以估计，或者可以通过使用流程图累积的历史数据或两者的某种组合来计算。这些概率被并入依赖矩阵的答案单元格中。得到的流程图进行了测试和评估，测试和评估的结果用于对问题和答案矩阵进行修改。然后，该流程图可由问题确定引擎执行，可由帮助中心的工作人员使用，或直接作为对网络上的客户的自助。积累了使用问题确定引擎的经验，用于进一步细化依赖矩阵及其概率。

2. 发明申请

US20050081082A1 Problem determination using probing 失效
标题翻译：问题确定使用探测
公开(公告)号：US20050081082A1
公开(公告)日：2005-04-14
申请号：US10676244
申请日：2003-09-30
申请人： Mark Brodie , Sheng Ma , Irina Rish
发明人： Mark Brodie , Sheng Ma , Irina Rish
IPC分类号： G06F11/00
CPC分类号： H04L43/12 , H04L43/0805
摘要： The deployment of probing technology for the purpose of problem determination in a server or network element is disclosed. One can actively select which probes to send in order to be able to diagnose problems which one is particularly interested in, allowing for greater flexibility and efficiency. The extra load imposed on a network by the use of probes is small, especially if the algorithms described in this disclosure are used.
摘要翻译：公开了在服务器或网络元件中部署用于问题确定的探测技术。人们可以主动选择要发送的探针，以便能够诊断一个特别感兴趣的问题，从而允许更大的灵活性和效率。通过使用探针对网络施加的额外负载很小，特别是如果使用本公开中描述的算法。

3. 发明授权

US08341610B2 Method and apparatus for authoring and optimizing flowcharts 失效
标题翻译：制作和优化流程图的方法和装置
公开(公告)号：US08341610B2
公开(公告)日：2012-12-25
申请号：US11686959
申请日：2007-03-15
申请人： Alina Beygelzimer , Mark Brodie , Sheng Ma , Jonathan Lenchner , Irina Rish
发明人： Alina Beygelzimer , Mark Brodie , Sheng Ma , Jonathan Lenchner , Irina Rish
IPC分类号： G06F9/45 , G06F9/44
CPC分类号： G09B7/00
摘要： A method and system for generating problem resolution flowcharts, whereby users do not author flowcharts directly but instead author a dependency matrix of questions and answers related by state or underlying problem cause. After creation of a matrix of questions and answers, a corresponding flowchart is then calculated based on the information in the dependency matrix, and also based on the likelihood of the various problems and their causes. The probabilities of problems and their causes may be estimated or may be calculated from historical data accumulated by use of the flow chart, or some combination of the two. These probabilities are incorporated into the answer cells of the dependency matrix. The resulting flowchart is tested and evaluated, and the results of testing and evaluation are used to make modifications in the matrix of questions and answers. The flowchart is then made available for execution by a problem determination engine, usable by staff at a help center or directly as self-help to a customer over a network. Experience from use of the problem determination engine is accumulated for use in further refinements of the dependency matrix and its probabilities.
摘要翻译：用于生成问题解决流程图的方法和系统，其中用户不直接创作流程图，而是创建与状态或潜在问题原因相关的问题和答案的依赖矩阵。在创建了问题和答案矩阵之后，根据依赖矩阵中的信息，并根据各种问题及其原因的可能性，计算出相应的流程图。问题的可能性及其原因可以估计，或者可以通过使用流程图累积的历史数据或两者的某种组合来计算。这些概率被并入依赖矩阵的答案单元格中。所得流程图经过测试和评估，测试和评估结果用于对问题和答案矩阵进行修改。然后，该流程图可由问题确定引擎执行，可由帮助中心的工作人员使用，或直接作为对网络上的客户的自助。积累了使用问题确定引擎的经验，用于进一步细化依赖矩阵及其概率。

4. 发明申请

US20050235057A1 Active probing for real-time diagnosis 有权
标题翻译：主动探测实时诊断
公开(公告)号：US20050235057A1
公开(公告)日：2005-10-20
申请号：US10826575
申请日：2004-04-16
申请人： Mark Brodie , Genady Grabarnik , Sheng Ma , Natalia Odintsova , Irina Rish
发明人： Mark Brodie , Genady Grabarnik , Sheng Ma , Natalia Odintsova , Irina Rish
IPC分类号： G06F15/173 , H04L12/26
CPC分类号： H04L43/10 , H04L43/12
摘要： Improved problem diagnosis techniques for use in accordance with computing systems, e.g., distributed computing systems, are disclosed. In one aspect of the invention, a technique for diagnosing a problem associated with a computing system comprises the following steps/operations. One or more probes are executed in accordance with at least a portion of a previously selected probe schedule. When a result of one or more of the probes of the previously selected probe schedule indicates, at least, a potential problem associated with the computing system, one or more probes which optimize at least one criterion are selected in real-time. The one or more selected probes are executed so as to diagnose the potential problem.
摘要翻译：公开了根据计算系统（例如分布式计算系统）使用的改进的问题诊断技术。在本发明的一个方面，用于诊断与计算系统相关联的问题的技术包括以下步骤/操作。根据先前选择的探针调度的至少一部分来执行一个或多个探针。当先前选择的探针计划的一个或多个探针的结果至少指示与计算系统相关联的潜在问题时，实时选择优化至少一个标准的一个或多个探针。执行一个或多个选择的探针以便诊断潜在的问题。

5. 发明授权

US10278884B1 Ambulatory assistance apparatus adaptable for a staircase 有权
公开(公告)号：US10278884B1
公开(公告)日：2019-05-07
申请号：US16188416
申请日：2018-11-13
申请人： Matthew Gingras , Joshua Sigsworth , Mark Brodie
发明人： Matthew Gingras , Joshua Sigsworth , Mark Brodie
IPC分类号： A61H3/00 , A61H3/04
摘要： An ambulatory assistance apparatus operable to assist a user traverse a flat surface and further being configured to have adaptive movement techniques to facilitate assisting a user ascend a staircase. The ambulatory assistance apparatus includes a frame having a left support assembly and a right support assembly with cross members intermediate thereto. A front leg assembly is provided and is secured to the lower front portion of the frame. The front leg assembly is movable in a first adaptive movement technique and a second adaptive movement technique. In the first adaptive movement technique the front leg assembly moves in an upward/downward direction. In the second adaptive movement technique the front leg assembly is pivotally movable. A coupling member is present to control in conjunction with a cable the second adaptive movement technique. A biasing member is present to provide the first adaptive movement technique.

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