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    • 1. 发明授权
    • Using consultation call to transfer call across endpoints
    • 使用咨询呼叫来跨越终端传输呼叫
    • US08264990B2
    • 2012-09-11
    • US12697400
    • 2010-02-01
    • Danny LevinMarc BoyerArulkumar ElumalaiRajesh RamanathanVinit DeshpandeSumit GargMahendra Sekaran
    • Danny LevinMarc BoyerArulkumar ElumalaiRajesh RamanathanVinit DeshpandeSumit GargMahendra Sekaran
    • H04L12/16
    • H04L12/16H04L12/66H04M3/42
    • A method for transferring a telephone call from a client computer to a second electronic device includes establishing a connection for a telephone call between the client computer and a first electronic device, and sending a request to a server computer to transfer the telephone call from the client computer to the second electronic device, the client computer and the second electronic device having the same user, the request initiating a consultation call to the second electronic device. The method also includes receiving a response from the server computer that the second electronic device has accepted the telephone call, and replacing the client computer with the second electronic device as a party in the telephone call with the first electronic device, the continuity of the telephone call being maintained at the first electronic device during the time that the client computer is replaced with the second electronic device.
    • 一种用于将电话呼叫从客户端计算机传送到第二电子设备的方法包括在客户计算机和第一电子设备之间建立用于电话呼叫的连接,并且向服务器计算机发送请求以从客户端传送电话呼叫 计算机到第二电子设备,客户计算机和具有相同用户的第二电子设备,请求发起对第二电子设备的咨询呼叫。 该方法还包括从服务器计算机接收到第二电子设备接受电话呼叫的响应,并且将第二电子设备的客户端计算机替换为与第一电子设备的电话呼叫中的一方,电话的连续性 在用第二电子设备更换客户端计算机的时间期间,呼叫被保持在第一电子设备处。
    • 4. 发明申请
    • CONFERENCE CALL MONITORING WITH AUTOMATIC RECONNECT
    • 会议呼叫监控与自动重建
    • US20120275349A1
    • 2012-11-01
    • US13094848
    • 2011-04-27
    • Marc BoyerArulkumar Elumalai
    • Marc BoyerArulkumar Elumalai
    • H04L12/18
    • H04L12/1822H04M3/56H04M2203/2088
    • Technologies are described herein for monitoring a participant's connection to a conference and automatically reconnecting the participant if the participant is inadvertently disconnected. A conference proxy module receives a request from a participant identifying a conference to join and an endpoint of the participant to connect to the conference. Upon receiving the request, the conference proxy module joins the conference on behalf of the participant and instructs the conferencing service to establish a connection with the identified endpoint. The conference proxy module then monitors the status of the connection with the participant's endpoint, and if the endpoint is unintentionally disconnected, the conference proxy module instructs the conferencing service to reconnect the endpoint to the conference.
    • 本文描述了技术,用于监视参与者与会议的连接,并且如果参与者无意中断地自动重新连接参与者。 会议代理模块接收来自标识要加入的会议的参与者的请求和参与者的端点以连接到会议。 会议代理模块在接收到请求时,代表参与者加入会议,并指示会议服务与所识别的端点建立连接。 会议代理模块然后监视与参与者端点的连接的状态,如果端点意外断开,则会议代理模块指示会议服务将端点重新连接到会议。
    • 9. 发明申请
    • PROVIDING CONTEXTUAL INFORMATION AUTOMATICALLY
    • 自动提供上下文信息
    • US20070071187A1
    • 2007-03-29
    • US11470827
    • 2006-09-07
    • Elena ApreuteseiEdward SimnettEran ShtiegmanFrank ShaoSahib AulakhMarc BoyerThomas McNeill
    • Elena ApreuteseiEdward SimnettEran ShtiegmanFrank ShaoSahib AulakhMarc BoyerThomas McNeill
    • H04M11/00
    • H04M3/4365H04M1/575H04M1/72552H04M7/0054
    • A facility is described for providing contextual information automatically. In various embodiments, the facility receives an indication to start a conversation, automatically determines an identification for an item indicated by the indication, encodes the identification in a message, and sends the message so that a recipient of the message can locate the item. The facility can include a responder component and an initiator component. The initiator component can receive an identification for contextual information and an identification of the responder, initiate a conversation with the responder's computing device, and automatically encode the received indication of the contextual information in a message that it sends to the responder component so that the responder component can cause a link to the contextual information to be provided that, when selected, causes an application executing on the responder's computing device to load the contextual information. In various embodiments, the facility receives a message containing an indication of contextual information, decodes the indication to determine an identifier for the contextual information, and provides a command for loading the contextual information.
    • 描述了一种自动提供上下文信息的设施。 在各种实施例中,设施接收到开始对话的指示,自动确定由该指示所指示的项目的标识,将该标识编码在消息中,并发送该消息,使得该消息的接收者可以定位该项目。 该设施可以包括响应者组件和启动器组件。 启动器组件可以接收上下文信息的标识和响应者的标识,发起与响应者的计算设备的对话,并且将其接收到的上下文信息的指示自动地编码在其发送到响应者组件的消息中,使得响应者 组件可以引起到提供的上下文信息的链接,当被选择时,导致应答器的计算设备上执行的应用加载上下文信息。 在各种实施例中,设施接收包含上下文信息指示的消息,解码指示以确定上下文信息的标识符,并提供用于加载上下文信息的命令。