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    • 10. 发明授权
    • Providing a seamless conversation service between interacting environments
    • 在交互环境之间提供无缝对话服务
    • US08417649B2
    • 2013-04-09
    • US12501933
    • 2009-07-13
    • Rick A. Hamilton, IINeal M. KellerClifford A. PickoverJosef Reisinger
    • Rick A. Hamilton, IINeal M. KellerClifford A. PickoverJosef Reisinger
    • G06F15/18
    • G06N3/006
    • An approach that provides a seamless conversation service between interacting environments is described. In one embodiment, there is a seamless conversation service tool that includes a conversation commencement component configured to facilitate commencement of a conversation between two or more parties occurring over a communication path in one of two or more interacting environments. A user context monitoring component is configured to monitor a user context associated with the conversation. A user context change identification component is configured to identify a change in the user context of the conversation. A conversation transfer component is configured to transfer the conversation between the two or more interacting environments in response to the identified change in the user context, while maintaining a transparency of functionality of the communication path.
    • 描述了在交互环境之间提供无缝对话服务的方法。 在一个实施例中,存在无缝对话服务工具,其包括对话开始组件,该对话开始组件被配置为便于在两个或更多个交互环境中的一个环境中的通信路径上发生的两个或更多个方之间的对话的开始。 用户上下文监控组件被配置为监视与对话相关联的用户上下文。 用户上下文变化识别组件被配置为识别对话的用户上下文中的变化。 对话转移组件被配置为响应于用户上下文中所识别的改变而在两个或多个交互环境之间传送对话,同时保持通信路径的功能的透明度。