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1. 发明授权

US06785848B1 Method and system for categorizing failures of a program module 有权
公开(公告)号：US06785848B1
公开(公告)日：2004-08-31
申请号：US09570664
申请日：2000-05-15
申请人： Kirk A. Glerum , Matthew J. Ruhlen , Eric A. LeVine , Rob M. Mensching , Charles S. Walker
发明人： Kirk A. Glerum , Matthew J. Ruhlen , Eric A. LeVine , Rob M. Mensching , Charles S. Walker
IPC分类号： H02H305
CPC分类号： G06F11/0775 , G06F11/0748
摘要： A method for categorizing information regarding a failure in an application program module. The failure may be a crash, a set-up failure or an assert. For a crash, a name of an executable module where the crash occurred in the application program module, a version number of the executable module, a name of a module containing an instruction causing the crash, a version number of the module and an offset into the module with the crashing instruction are determined. This bucket information is then transmitted to a repository for storage in a database. The database may be examined to determine fixes for the bug that caused the crash.

2. 发明授权

US07219266B2 Method and system for categorizing failures of a program module 有权
标题翻译：对程序模块故障进行分类的方法和系统
公开(公告)号：US07219266B2
公开(公告)日：2007-05-15
申请号：US10878784
申请日：2004-06-28
申请人： Kirk A. Glerum , Matthew J. Ruhlen , Eric A. LeVine , Rob M. Mensching , Charles S. Walker
发明人： Kirk A. Glerum , Matthew J. Ruhlen , Eric A. LeVine , Rob M. Mensching , Charles S. Walker
IPC分类号： G06F11/00
CPC分类号： G06F11/0775 , G06F11/0748
摘要： A method for categorizing information regarding a failure in an application program module. The failure may be a crash, a set-up failure or an assert. For a crash, a name of an executable module where the crash occurred in the application program module, a version number of the executable module, a name of a module containing an instruction causing the crash, a version number of the module and an offset into the module with the crashing instruction are determined. This bucket information is then transmitted to a repository for storage in a database. The database may be examined to determine fixes for the bug that caused the crash.
摘要翻译：一种用于对应用程序模块中的故障信息进行分类的方法。故障可能是崩溃，设置失败或断言。对于崩溃，可执行模块的名称在应用程序模块中发生崩溃，可执行模块的版本号，包含导致崩溃的指令的模块的名称，模块的版本号和偏移量确定具有崩溃指令的模块。然后将该桶信息发送到存储库以存储在数据库中。可以检查数据库以确定导致崩溃的错误的修复。

3. 发明授权

US06629267B1 Method and system for reporting a program failure 有权
标题翻译：报告程序故障的方法和系统
公开(公告)号：US06629267B1
公开(公告)日：2003-09-30
申请号：US09571629
申请日：2000-05-15
申请人： Kirk A. Glerum , Matthew J. Ruhlen , Eric A. LeVine , E. Peter Oosterhof
发明人： Kirk A. Glerum , Matthew J. Ruhlen , Eric A. LeVine , E. Peter Oosterhof
IPC分类号： G06F1100
CPC分类号： G06F11/0787 , G06F11/0715
摘要： Method and system for reporting program failures. The system extracts information about a failure in a program module, such as the location of the failure, and establishes communication with a repository, such as a server. The information about the failure may be used to search the repository to determine whether the particular bug that caused the failure has already been fixed. If so, then the system assists the user in downloading the fix (such as by pointing the user to a particular website for downloading a service release). If a particular failure has not been diagnosed and corrected, then additional relevant information from the user's computer may be uploaded to the repository to provide the developers of the program module enough information about the failure to diagnose the bug and fix it (in a service release or in a later version of the program module).
摘要翻译：用于报告程序故障的方法和系统。系统提取关于程序模块中的故障的信息，例如故障的位置，并建立与存储库（例如服务器）的通信。有关故障的信息可用于搜索存储库，以确定导致故障的特定错误是否已被修复。如果是这样，则系统协助用户下载修复（例如通过将用户指向特定网站来下载服务版本）。如果特定的故障未被诊断和纠正，那么来自用户计算机的附加相关信息可能被上传到存储库，以向程序模块的开发者提供关于故障诊断失败并修复它的足够信息（在服务版本中或在程序模块的更高版本中）。

4. 发明授权

US06591379B1 Method and system for injecting an exception to recover unsaved data 有权
标题翻译：用于注入异常以恢复未保存数据的方法和系统
公开(公告)号：US06591379B1
公开(公告)日：2003-07-08
申请号：US09602051
申请日：2000-06-23
申请人： Eric A. LeVine , Kirk A. Glerum , Matthew J. Ruhlen , Michael R. Marcelais , Jeff David Mitchell , Steven Miles Greenberg
发明人： Eric A. LeVine , Kirk A. Glerum , Matthew J. Ruhlen , Michael R. Marcelais , Jeff David Mitchell , Steven Miles Greenberg
IPC分类号： H02H305
CPC分类号： G06F11/0769 , G06F11/0715 , G06F11/1438
摘要： A method and system for injecting an exception into a hung program module to recover unsaved data. The method and system allows a user to determine that the program module is hung and inject an exception into the hung program module. In response to the injected exception, program code, within the program module, is activated to detect the crash and launch a failure reporting executable program that instructs the hung program module to execute its data recovery program. The file recovery program recovers the unsaved data and notifies the failure reporting executable program when it has completed the data recovery. Once the failure reporting executable program receives the notification, it will instruct the operating system to restart the program module. The restarted program module then displays a user interface with a list of the unsaved data that were recovered. The user interface also provides controls for a user to select, from the list of recovered data, the data that the program module will keep.
摘要翻译：一种用于将异常注入挂起程序模块以恢复未保存数据的方法和系统。该方法和系统允许用户确定程序模块挂起并将异常注入到挂起的程序模块中。响应于注入的异常，程序模块内的程序代码被激活以检测崩溃并启动指示挂起程序模块执行其数据恢复程序的故障报告可执行程序。文件恢复程序恢复未保存的数据，并在完成数据恢复后通知故障报告可执行程序。一旦故障报告可执行程序收到通知，它将指示操作系统重启程序模块。重新启动的程序模块然后显示具有已恢复的未保存数据的列表的用户界面。用户界面还提供控制，用户可以从恢复的数据列表中选择程序模块将保留的数据。

5. 发明授权

US07644393B2 System and method for storing and reporting information associated with asserts 有权
标题翻译：用于存储和报告与断言有关的信息的系统和方法
公开(公告)号：US07644393B2
公开(公告)日：2010-01-05
申请号：US11190348
申请日：2005-07-26
申请人： Kirk A. Glerum , Matthew J. Ruhlen , William Kennedy , Jeff David Mitchell
发明人： Kirk A. Glerum , Matthew J. Ruhlen , William Kennedy , Jeff David Mitchell
IPC分类号： G06F9/44 , G06F11/00
CPC分类号： G06F11/3688
摘要： In a software development environment, a system and method for associating an assert with a unique identifier (“assert tag”), and using the unique identifier to store information associated with the assert in a database. Based on the unique identifier, information associated with the assert can be stored in a database or repository that contains assert information. This information can be updated, as well as displayed to the developer or tester. Information for the bugs associated with the assert can be retrieved from a database containing bug information and displayed to the developer or tester. Once the developer or tester has been presented with the information concerning the bugs associated with the assert, or other information associated with-the assert, the developer or tester can choose to enter or log-in a new bug into the database containing bug information.
摘要翻译：在软件开发环境中，用于将断言与唯一标识符（“assert标签”）相关联的系统和方法，以及使用唯一标识符来存储与数据库中的断言有关的信息。基于唯一标识符，与断言相关联的信息可以存储在包含断言信息的数据库或存储库中。该信息可以更新，并显示给开发人员或测试人员。可以从包含错误信息的数据库检索与断言有关的错误信息，并显示给开发人员或测试人员。一旦开发人员或测试人员获得了与断言有关的错误信息或与断言相关的其他信息，开发人员或测试人员可以选择在包含错误信息的数据库中输入或登录新的错误。

6. 发明授权

US06944849B1 System and method for storing and reporting information associated with asserts 有权
标题翻译：用于存储和报告与断言有关的信息的系统和方法
公开(公告)号：US06944849B1
公开(公告)日：2005-09-13
申请号：US09602252
申请日：2000-06-23
申请人： Kirk A. Glerum , Matthew J. Ruhlen , William Kennedy , Jeff David Mitchell
发明人： Kirk A. Glerum , Matthew J. Ruhlen , William Kennedy , Jeff David Mitchell
IPC分类号： G06F9/44
CPC分类号： G06F11/3688
摘要： In a software development environment, a system and method for associating an assert with a unique identifier (“assert tag”), and using the unique identifier to store information associated with the assert in a database. Based on the unique identifier, information associated with the assert can be stored in a database or repository that contains assert information. This information can be updated, as well as displayed to the developer or tester. Information for the bugs associated with the assert can be retrieved from a database containing bug information and displayed to the developer or tester. Once the developer or tester has been presented with the information concerning the bugs associated with the assert, or other information associated with the assert, the developer or tester can choose to enter or log-in a new bug into the database containing bug information.
摘要翻译：在软件开发环境中，用于将断言与唯一标识符（“assert标签”）相关联的系统和方法，以及使用唯一标识符来存储与数据库中的断言有关的信息。基于唯一标识符，与断言相关联的信息可以存储在包含断言信息的数据库或存储库中。该信息可以更新，并显示给开发人员或测试人员。可以从包含错误信息的数据库检索与断言有关的错误信息，并显示给开发人员或测试人员。一旦开发人员或测试人员获得了与断言相关的错误信息或与断言相关的其他信息，开发人员或测试人员可以选择在包含错误信息的数据库中输入或登录新的错误。

7. 发明授权

US06665824B1 System and method for handling a failure reporting conversation 有权
标题翻译：处理故障报告会话的系统和方法
公开(公告)号：US06665824B1
公开(公告)日：2003-12-16
申请号：US09570825
申请日：2000-05-15
申请人： Matthew J. Ruhlen , Kirk A. Glerum
发明人： Matthew J. Ruhlen , Kirk A. Glerum
IPC分类号： H02H305
CPC分类号： G06F11/0787 , G06F11/0709 , G06F11/0793
摘要： The invention is a software module configured for handling failure information from a large base of clients. The invention is configured for a four-stage network conversation between a client and a server. In the first stage, the module collects failure information and creates a string address. The string address is sent to the server, where the string address is compared to predefined string addresses. In the second stage, the client creates a record query with the failure information for the server. The record query is sent to the server and compared to predefined failure records. In the third stage, the client transfers additional failure information to the server, and the server acknowledges information transfer. In the fourth stage, the client sends a confirmation message to the server. When necessary, a predefined string address corresponding to the particular failure information is created on the server for subsequent reference by a stage one network conversation.
摘要翻译：本发明是一种软件模块，用于处理来自大量客户端的故障信息。本发明被配置用于客户端和服务器之间的四级网络对话。在第一阶段，模块收集故障信息并创建一个字符串地址。字符串地址被发送到服务器，其中字符串地址与预定义的字符串地址进行比较。在第二阶段，客户端创建具有服务器故障信息的记录查询。将记录查询发送到服务器并与预定义的故障记录进行比较。在第三阶段，客户端向服务器传送额外的故障信息，服务器确认信息传输。在第四阶段，客户端向服务器发送确认消息。必要时，在服务器上创建与特定故障信息相对应的预定义字符串地址，以供第一级网络会话随后参考。

8. 发明授权

US07257743B2 Method and system for reporting failures of a program module in a corporate environment 有权
标题翻译：在企业环境中报告程序模块故障的方法和系统
公开(公告)号：US07257743B2
公开(公告)日：2007-08-14
申请号：US10790645
申请日：2004-03-01
申请人： Kirk A. Glerum , Matthew J. Ruhlen
发明人： Kirk A. Glerum , Matthew J. Ruhlen
IPC分类号： G06F11/00
CPC分类号： G06F11/0781 , G06F11/0748
摘要： A computer-implemented method and system for reporting failures in an application program module to a corporate file server. The failure may be a crash or a set-up failure. Once detected, the program failures are categorized, i.e. bucketed, and reported directly to a local file server operated by a corporation. The corporate file server may be used to store the failures encountered by users in a corporate environment until these failures are reported to a server operated by the manufacturer of the program module (a destination server). Once the failures are reported to the destination server, developers or programmers may examine the data and determine what is causing the failures in the program module. A failure reporting executable on the user's computer provides communications between the failed application program module and the local file server. An administrative reporting executable (typically operated at the corporate file server) provides communications between the failure reporting executable and the corporate file server and between the corporate file server and the destination server. A cab tree, a counts tree and a status tree stores bucket information for a failure at the corporate file server. The bucket information for a crash may comprise an AppName, an AppVer, a ModuleName, a ModuleVer, and an offset into that module. The bucket information in the corporate file server may be uploaded to a destination server by a corporate system administrator thus preventing sensitive information from being disclosed by the corporation's users.
摘要翻译：用于将应用程序模块中的故障报告给公司文件服务器的计算机实现的方法和系统。失败可能是崩溃或设置失败。一旦被检测到，程序故障被分类，即分级，并直接报告给由公司操作的本地文件服务器。公司文件服务器可用于存储用户在公司环境中遇到的故障，直到这些故障被报告给由程序模块（目标服务器）的制造商操作的服务器。一旦将故障报告给目标服务器，开发人员或程序员可能会检查数据并确定导致程序模块故障的原因。用户计算机上的故障报告可执行文件提供了故障应用程序模块和本地文件服务器之间的通信。管理报告可执行文件（通常在公司文件服务器上运行）提供故障报告可执行文件与公司文件服务器之间以及公司文件服务器与目标服务器之间的通信。 cab树，计数树和状态树在公司文件服务器上存储故障的桶信息。崩溃的桶信息可以包括AppName，AppVer，ModuleName，ModuleVer和该模块的偏移量。公司文件服务器中的桶信息可以由公司系统管理员上传到目的地服务器，从而防止敏感信息被公司的用户公开。

9. 发明授权

US06708333B1 Method and system for reporting failures of a program module in a corporate environment 有权
标题翻译：在企业环境中报告程序模块故障的方法和系统
公开(公告)号：US06708333B1
公开(公告)日：2004-03-16
申请号：US09602284
申请日：2000-06-23
申请人： Kirk A. Glerum , Matthew J. Ruhlen
发明人： Kirk A. Glerum , Matthew J. Ruhlen
IPC分类号： G06F944
CPC分类号： G06F11/0781 , G06F11/0748
摘要： A computer-implemented method and system for reporting failures in an application program module to a corporate file server. The failure may be a crash or a set-up failure. Once detected, the program failures are categorized, i.e. bucketed, and reported directly to a local file server operated by a corporation. The corporate file server may be used to store the failures encountered by users in a corporate environment until these failures are reported to a server operated by the manufacturer of the program module (a destination server). Once the failures are reported to the destination server, developers or programmers may examine the data and determine what is causing the failures in the program module. A failure reporting executable on the user's computer provides communications between the failed application program module and the local file server. An administrative reporting executable (typically operated at the corporate file server) provides communications between the failure reporting executable and the corporate file server and between the corporate file server and the destination server. A cab tree, a counts tree and a status tree stores bucket information for a failure at the corporate file server. The bucket information for a crash may comprise an AppName, an AppVer, a ModuleName, a ModuleVer, and an offset into that module. The bucket information in the corporate file server may be uploaded to a destination server by a corporate system administrator thus preventing sensitive information from being disclosed by the corporation's users.
摘要翻译：用于将应用程序模块中的故障报告给公司文件服务器的计算机实现的方法和系统。失败可能是崩溃或设置失败。一旦被检测到，程序故障被分类，即分级，并直接报告给由公司操作的本地文件服务器。公司文件服务器可用于存储用户在公司环境中遇到的故障，直到这些故障被报告给由程序模块（目标服务器）的制造商操作的服务器。一旦将故障报告给目标服务器，开发人员或程序员可能会检查数据并确定导致程序模块故障的原因。用户计算机上的故障报告可执行文件提供了故障应用程序模块和本地文件服务器之间的通信。管理报告可执行文件（通常在公司文件服务器上运行）提供故障报告可执行文件与公司文件服务器之间以及公司文件服务器与目标服务器之间的通信。 cab树，计数树和状态树在公司文件服务器上存储故障的桶信息。崩溃的桶信息可以包括AppName，AppVer，ModuleName，ModuleVer和该模块的偏移量。公司文件服务器中的桶信息可以由公司系统管理员上传到目的地服务器，从而防止敏感信息被公司的用户公开。

10. 发明授权

US07379948B2 System and method for retrieving registry data 失效
标题翻译：用于检索注册表数据的系统和方法
公开(公告)号：US07379948B2
公开(公告)日：2008-05-27
申请号：US10924533
申请日：2004-08-23
申请人： David Michael Gray , Kirk A. Glerum , Maithreyi Lakshmi Ratan
发明人： David Michael Gray , Kirk A. Glerum , Maithreyi Lakshmi Ratan
IPC分类号： G06F17/00
CPC分类号： G06F17/30 , Y10S707/99942 , Y10S707/99943 , Y10S707/99944 , Y10S707/99947
摘要： Information is retrieved from the registry by creating a registry interface database containing information regarding registry data and uniquely identifying every registry entry for a registry interface. Source header files are generated using information about a program module, such as an application, contained in the registry interface database. The source header files are compiled with the application to generate the application's executable file. During run-time of the application, the registry interface is called by the application to retrieve registry data. If available, the registry interface retrieves the registry data and forwards this information to the application. In the event that the registry data is not available, the registry interface retrieves a default value in place of the registry data and forwards that default data to the application. A policy may be implemented by checking a policy area of the registry for the registry data and invoking the policy.
摘要翻译：信息通过创建注册表接口数据库从注册表检索，该数据库包含有关注册表数据的信息，并唯一标识注册表界面的每个注册表项。源头文件是使用包含在注册表接口数据库中的程序模块（例如应用程序）的信息生成的。源头文件与应用程序一起编译以生成应用程序的可执行文件。在应用程序的运行期间，应用程序调用注册表界面以检索注册表数据。如果可用，注册表接口检索注册表数据并将该信息转发给应用程序。如果注册表数据不可用，则注册表接口将检索默认值以代替注册表数据，并将该默认数据转发到应用程序。可以通过检查注册表的策略区域来注册数据并调用策略来实现策略。

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