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1. 发明申请

US20110054843A1 DIAGNOSTIC SYSTEM AND METHOD FOR HOME APPLIANCE 审中-公开
标题翻译：家用电器的诊断系统和方法
公开(公告)号：US20110054843A1
公开(公告)日：2011-03-03
申请号：US12847272
申请日：2010-07-30
申请人： Jonghye HAN , Inhaeng CHO , Phaljin LEE , Hoijin JEONG
发明人： Jonghye HAN , Inhaeng CHO , Phaljin LEE , Hoijin JEONG
IPC分类号： G06F15/00
CPC分类号： H04L12/2825 , H04L2012/285
摘要： A diagnostic system and method for a home appliance is provided. When the home appliance outputs product information as a sound signal, a service center remotely performs fault diagnosis of the home appliance by receiving the sound signal, detecting the product information from the sound signal, checking the state of the home appliance using diagnostic data included in the product information to determine whether the home appliance is out of order, determining, when a drainage error has occurred, a cause of the drainage error, and deriving a solution to the drainage error. Upon deriving a diagnosis result through the fault diagnosis of the home appliance, the service center immediately notifies the user of the diagnosis result and may dispatch a service technician or may provide the user with a solution to allow the user to easily fix the fault without dispatching a service technician.
摘要翻译：提供了家用电器的诊断系统和方法。当家用电器将产品信息作为声音信号输出时，服务中心通过接收声音信号远程执行家用电器的故障诊断，从声音信号中检测产品信息，使用包括在其中的诊断数据检查家用电器的状态用于确定家用电器是否出故障的产品信息，确定发生排水误差时是排水误差的原因，并导出排水误差的解决方案。当通过家用电器的故障诊断得出诊断结果时，服务中心立即通知用户诊断结果，并且可以派遣维修技术人员或者可以向用户提供解决方案以允许用户容易地修复故障而不调度一名服务技术员。

2. 发明申请

US20110060553A1 DIAGNOSTIC SYSTEM AND METHOD FOR HOME APPLIANCE 审中-公开
标题翻译：家用电器的诊断系统和方法
公开(公告)号：US20110060553A1
公开(公告)日：2011-03-10
申请号：US12847306
申请日：2010-07-30
申请人： Jonghye HAN , Inhaeng Cho , Phaljin Lee , Hoijin Jeong
发明人： Jonghye HAN , Inhaeng Cho , Phaljin Lee , Hoijin Jeong
IPC分类号： G06F15/00 , G08B21/00
CPC分类号： H04L12/2825 , H04L2012/285 , H04M11/002
摘要： A diagnostic system and method for a home appliance is provided. When the home appliance outputs product information as a sound signal, a service center remotely performs fault diagnosis of the home appliance by receiving the sound signal, detecting the product information from the sound signal, checking the state of the home appliance using diagnostic data included in the product information to determine whether the home appliance is out of order, determining, when an unbalance error associated with a balance abnormality of the home appliance has occurred, a cause of the unbalance error, and deriving a solution to the unbalance error. Upon deriving a diagnosis result through the fault diagnosis of the home appliance, the service center immediately notifies the user of the diagnosis result and may dispatch a service technician or may provide the user with a solution to allow the user to easily fix the fault without dispatching a service technician.
摘要翻译：提供了家用电器的诊断系统和方法。当家用电器将产品信息作为声音信号输出时，服务中心通过接收声音信号远程执行家用电器的故障诊断，从声音信号中检测产品信息，使用包括在其中的诊断数据检查家用电器的状态用于确定家用电器是否出故障的产品信息，确定何时发生与家用电器的平衡异常相关的不平衡错误，是不平衡误差的原因，以及导出不平衡误差的解决方案。当通过家用电器的故障诊断得出诊断结果时，服务中心立即通知用户诊断结果，并且可以派遣维修技术人员或者可以向用户提供解决方案以允许用户容易地修复故障而不调度一名服务技术员。

3. 发明申请

US20110054845A1 DIAGNOSTIC SYSTEM AND METHOD FOR HOME APPLIANCE 审中-公开
标题翻译：家用电器的诊断系统和方法
公开(公告)号：US20110054845A1
公开(公告)日：2011-03-03
申请号：US12847406
申请日：2010-07-30
申请人： Jonghye HAN , Inhaeng CHO , Phaljin LEE , Hoijin JEONG
发明人： Jonghye HAN , Inhaeng CHO , Phaljin LEE , Hoijin JEONG
IPC分类号： G06F15/00
CPC分类号： H04L12/2825
摘要： A diagnostic system and method for a home appliance is provided. When the home appliance outputs product information as a sound signal, a service center remotely performs fault diagnosis of the home appliance by receiving the sound signal, detecting the product information from the sound signal, checking the state of the home appliance using diagnostic data included in the product information to determine whether the home appliance is out of order, determining, when a temperature error associated with a temperature abnormality has occurred, a cause of the temperature error, and deriving a solution to the temperature error. Upon deriving a diagnosis result through the fault diagnosis of the home appliance, the service center immediately notifies the user of the diagnosis result and may dispatch a service technician or may provide the user with a solution to allow the user to easily fix the fault without dispatching a service technician.
摘要翻译：提供了家用电器的诊断系统和方法。当家用电器将产品信息作为声音信号输出时，服务中心通过接收声音信号远程执行家用电器的故障诊断，从声音信号中检测产品信息，使用包括在其中的诊断数据检查家用电器的状态用于确定家用电器是否出故障的产品信息，当发生与温度异常相关的温度误差时，确定温度误差的原因，并导出温度误差的解决方案。当通过家用电器的故障诊断得出诊断结果时，服务中心立即通知用户诊断结果，并且可以派遣维修技术人员或者可以向用户提供解决方案以允许用户容易地修复故障而不调度一名服务技术员。

4. 发明申请

US20110054844A1 DIAGNOSTIC SYSTEM AND METHOD FOR HOME APPLIANCE 审中-公开
标题翻译：家用电器的诊断系统和方法
公开(公告)号：US20110054844A1
公开(公告)日：2011-03-03
申请号：US12847284
申请日：2010-07-30
申请人： Jonghye HAN , Inhaeng Cho , Phaljin Lee , Hoijin Jeong
发明人： Jonghye HAN , Inhaeng Cho , Phaljin Lee , Hoijin Jeong
IPC分类号： G06F15/00
CPC分类号： H04L12/2825 , H04L2012/285
摘要： A diagnostic system and method for a home appliance is provided. When the home appliance outputs product information as a sound signal, a service center remotely performs fault diagnosis of the home appliance by receiving the sound signal, detecting the product information from the sound signal, checking the state of the home appliance using diagnostic data included in the product information to determine whether the home appliance is out of order, determining, when a motor error associated with a motor operation has occurred, a cause of the motor error, and deriving a solution to the motor error. Upon deriving a diagnosis result through the fault diagnosis of the home appliance, the service center immediately notifies the user of the diagnosis result and may dispatch a service technician or may provide the user with a solution to allow the user to easily fix the fault without dispatching a service technician.
摘要翻译：提供了家用电器的诊断系统和方法。当家用电器将产品信息作为声音信号输出时，服务中心通过接收声音信号远程执行家用电器的故障诊断，从声音信号中检测产品信息，使用包括在其中的诊断数据检查家用电器的状态用于确定家用电器是否出故障的产品信息，确定与电动机操作相关的电动机故障何时发生，电动机故障的原因，以及导出电动机故障的解决方案。当通过家用电器的故障诊断得出诊断结果时，服务中心立即通知用户诊断结果，并且可以派遣维修技术人员或者可以向用户提供解决方案以允许用户容易地修复故障而不调度一名服务技术员。

5. 发明申请

US20110074589A1 DIAGNOSTIC SYSTEM AND METHOD FOR HOME APPLIANCE 有权
标题翻译：家用电器的诊断系统和方法
公开(公告)号：US20110074589A1
公开(公告)日：2011-03-31
申请号：US12847303
申请日：2010-07-30
申请人： Jonghye HAN , Inhaeng Cho , Phaljin Lee , Hoijin Jeong
发明人： Jonghye HAN , Inhaeng Cho , Phaljin Lee , Hoijin Jeong
IPC分类号： G08B21/00
CPC分类号： H04L12/2825 , H04L2012/285
摘要： A diagnostic system and method for a home appliance is provided. When the home appliance outputs product information as a sound signal, a service center remotely performs fault diagnosis of the home appliance by receiving the sound signal, detecting the product information from the sound signal, checking the state of the home appliance using diagnostic data included in the product information to determine whether the home appliance is out of order, diagnosing, when water supply malfunction including a water supply error or a water level sensor error has occurred, a cause of the water supply malfunction, and deriving a solution to the water supply malfunction. Upon deriving a diagnosis result through the fault diagnosis of the home appliance, the service center immediately notifies the user of the diagnosis result and may dispatch a service technician or may provide the user with a solution to allow the user to easily fix the fault without dispatching a service technician.
摘要翻译：提供了家用电器的诊断系统和方法。当家用电器将产品信息作为声音信号输出时，服务中心通过接收声音信号远程执行家用电器的故障诊断，从声音信号中检测产品信息，使用包括在其中的诊断数据检查家用电器的状态用于确定家用电器是否出故障的产品信息，诊断，当发生供水故障或水位传感器错误的供水故障，供水故障的原因，以及对供水的解决方案故障。当通过家用电器的故障诊断得出诊断结果时，服务中心立即通知用户诊断结果，并且可以派遣维修技术人员或者可以向用户提供解决方案以允许用户容易地修复故障而不调度一名服务技术员。

6. 发明申请

US20110050441A1 DIAGNOSTIC SYSTEM AND METHOD FOR HOME APPLIANCE 有权
标题翻译：家用电器的诊断系统和方法
公开(公告)号：US20110050441A1
公开(公告)日：2011-03-03
申请号：US12846013
申请日：2010-07-29
申请人： Jonghye HAN , Inhaeng Cho , Phaljin Lee , Hoijin Jeong
发明人： Jonghye HAN , Inhaeng Cho , Phaljin Lee , Hoijin Jeong
IPC分类号： G08B21/00
CPC分类号： H04L12/2825 , H04L41/06 , H04L2012/285
摘要： A diagnostic system and method for a home appliance is provided. When the home appliance outputs product information as a sound signal, a service center remotely performs fault diagnosis of the home appliance by receiving the sound signal, detecting the product information from the sound signal, checking the state of the home appliance using diagnostic data included in the product information to determine whether the home appliance is out of order, determining, when a door error has occurred, a cause of the door error, and deriving a solution to the door error. Upon deriving a diagnosis result through the fault diagnosis of the home appliance, the service center immediately notifies the user of the diagnosis result and may dispatch a service technician or may provide the user with a solution to allow the user to easily fix the fault.
摘要翻译：提供了家用电器的诊断系统和方法。当家用电器将产品信息作为声音信号输出时，服务中心通过接收声音信号远程执行家用电器的故障诊断，从声音信号中检测产品信息，使用包括在其中的诊断数据检查家用电器的状态用于确定家用电器是否出故障的产品信息，确定门错误何时发生门错误的原因以及导致门错误的解决方案。当通过家用电器的故障诊断得出诊断结果时，服务中心立即通知用户诊断结果，并且可以派遣维修技术人员，或者向用户提供解决方案以允许用户容易地修复故障。

7. 发明申请

US20110032072A1 HOME APPLIANCE AND METHOD FOR OPERATING THE SAME 有权
标题翻译：家用电器及其操作方法
公开(公告)号：US20110032072A1
公开(公告)日：2011-02-10
申请号：US12850240
申请日：2010-08-04
申请人： Jonghye HAN , Inhaeng Cho , Phaljin Lee , Hoijin Jeong
发明人： Jonghye HAN , Inhaeng Cho , Phaljin Lee , Hoijin Jeong
IPC分类号： G08B29/00
CPC分类号： H04L41/0663 , H04L12/2827 , H04L2012/285
摘要： A home appliance and a method for operating the same are provided. The home appliance outputs product information as a predetermined sound signal and the sound signal is transmitted to a remote service center over a communication network so that the state of the home appliance is easily checked at the service center. Data associated with each operation of the home appliance is stored as product information according to the operation state of the home appliance. The product information is also stored when the operation is suddenly terminated and is then output as a sound signal so that it is possible to correctly check the state of the home appliance and to correctly diagnose an error that has occurred in the home appliance.
摘要翻译：提供家用电器及其操作方法。家用电器将产品信息作为预定的声音信号输出，并且通过通信网络将声音信号发送到远程服务中心，从而在服务中心容易地检查家用电器的状态。与家用电器的每个操作相关联的数据被存储为根据家用电器的操作状态的产品信息。当操作突然终止时，产品信息也被存储，然后作为声音信号输出，从而可以正确地检查家用电器的状态并且正确地诊断在家用电器中发生的错误。

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