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    • 1. 发明授权
    • Method and apparatus for enhancing compound documents with questions and answers
    • 提供复合文件的问题和答案的方法和装置
    • US08468203B2
    • 2013-06-18
    • US13472727
    • 2012-05-16
    • John HindLi ChenYongcheng LiLun Xiao
    • John HindLi ChenYongcheng LiLun Xiao
    • G06F13/00
    • G06Q30/02
    • A server system runs a bot service that registers an FAQ (frequently asked questions) for a document having an embedded object. The FAQ includes one or more question-and-answer (Q&A) pairs. The bot service receives, from each electronics device that renders a copy of the document, a request from the embedded object for the FAQ registered for the document, and transmits the FAQ to each electronic device from which a request is received. Each electronics device displays the FAQ, including the one or more Q&A pairs, within its rendered copy of the document. Any viewer of a copy of the document with the embedded object can submit a question to the bot service through the embedded object. The bot service uses a messaging service to obtain an answer to the question from an author. The FAQs displayed at the electronics devices are updated to include the new Q&A pair.
    • 服务器系统运行机器人服务,为具有嵌入对象的文档注册FAQ(常见问题)。 FAQ包括一个或多个问答(Q&A)对。 机器人服务从提供文档副本的每个电子设备接收来自针对该文档的FAQ的嵌入对象的请求,并将该FAQ发送到从其接收到请求的每个电子设备。 每个电子设备在其渲染的文档副本中显示FAQ,包括一个或多个Q&A对。 具有嵌入对象的文档副本的任何查看者都可以通过嵌入对象向bot服务提交问题。 机器人服务使用消息传递服务从作者获取问题的答案。 电子设备上显示的常见问题已更新,包括新的问答对。
    • 2. 发明授权
    • Method and apparatus for enhancing compound documents with questions and answers
    • 提供复合文件的问题和答案的方法和装置
    • US08224901B2
    • 2012-07-17
    • US12636909
    • 2009-12-14
    • John HindLi ChenYongcheng LiLun Xiao
    • John HindLi ChenYongcheng LiLun Xiao
    • G06F13/00
    • G06Q30/02
    • A server system runs a bot service that registers an FAQ (frequently asked questions) for a document having an embedded object. The FAQ includes one or more question-and-answer (Q&A) pairs. The bot service receives, from each electronics device that renders a copy of the document, a request from the embedded object for the FAQ registered for the document, and transmits the FAQ to each electronic device from which a request is received. Each electronics device displays the FAQ, including the one or more Q&A pairs, within its rendered copy of the document. Any viewer of a copy of the document with the embedded object can submit a question to the bot service through the embedded object. The bot service uses a messaging service to obtain an answer to the question from an author. The FAQs displayed at the electronics devices are updated to include the new Q&A pair.
    • 服务器系统运行机器人服务,为具有嵌入对象的文档注册FAQ(常见问题)。 FAQ包括一个或多个问答(Q&A)对。 机器人服务从提供文档副本的每个电子设备接收来自针对该文档的FAQ的嵌入对象的请求,并将该FAQ发送到从其接收到请求的每个电子设备。 每个电子设备在其渲染的文档副本中显示FAQ,包括一个或多个Q&A对。 具有嵌入对象的文档副本的任何查看者都可以通过嵌入对象向bot服务提交问题。 机器人服务使用消息传递服务从作者获取问题的答案。 电子设备上显示的常见问题已更新,包括新的Q&A对。
    • 3. 发明申请
    • Method and Apparatus for Enhancing Compound Documents with Questions and Answers
    • 用问题和答案增强复合文件的方法和装置
    • US20110145333A1
    • 2011-06-16
    • US12636909
    • 2009-12-14
    • John HindLi ChenYongcheng LiLun Xiao
    • John HindLi ChenYongcheng LiLun Xiao
    • G06F17/00G06F15/16
    • G06Q30/02
    • A server system runs a bot service that registers an FAQ (frequently asked questions) for a document having an embedded object. The FAQ includes one or more question-and-answer (Q&A) pairs. The bot service receives, from each electronics device that renders a copy of the document, a request from the embedded object for the FAQ registered for the document, and transmits the FAQ to each electronic device from which a request is received. Each electronics device displays the FAQ, including the one or more Q&A pairs, within its rendered copy of the document. Any viewer of a copy of the document with the embedded object can submit a question to the bot service through the embedded object. The bot service uses a messaging service to obtain an answer to the question from an author. The FAQs displayed at the electronics devices are updated to include the new Q&A pair.
    • 服务器系统运行机器人服务,为具有嵌入对象的文档注册FAQ(常见问题)。 FAQ包括一个或多个问答(Q&A)对。 机器人服务从提供文档副本的每个电子设备接收来自针对该文档的FAQ的嵌入对象的请求,并将该FAQ发送到从其接收到请求的每个电子设备。 每个电子设备在其渲染的文档副本中显示FAQ,包括一个或多个Q&A对。 具有嵌入对象的文档副本的任何查看者都可以通过嵌入对象向bot服务提交问题。 机器人服务使用消息传递服务从作者获取问题的答案。 电子设备上显示的常见问题已更新,包括新的Q&A对。
    • 4. 发明授权
    • Method of tagging instant messaging (IM) conversations for easy information sharing
    • 标记即时消息(IM)对话以方便信息共享的方法
    • US09122751B2
    • 2015-09-01
    • US11952741
    • 2007-12-07
    • Li ChenJohn R. HindYongcheng LiLun Xiao
    • Li ChenJohn R. HindYongcheng LiLun Xiao
    • G06F7/00G06F17/30
    • G06F17/30722G06F17/30876
    • A method, system and computer program product for selecting and tagging content within an instant messaging (IM) session. The content is selected utilizing a contextual pointer, tagged with a subject and/or key words, then assigned a uniform resource locator (URL), and stored as an IM transcript. A search system allows the IM transcript and/or selected content to be indexed according to the tag, title, and word(s)/phrase(s) selected within the content. The IM transcript is retrieved from a location within the network via the assigned URL. IM users may assign accessibility privileges to the URL of the IM transcript, allowing selected content to be shared via a community and/or corporate network. Private access privileges may be assigned to offer full IM transcript protection.
    • 一种用于在即时消息(IM)会话中选择和标记内容的方法,系统和计算机程序产品。 使用用主题标记的上下文指针和/或关键词来选择内容,然后分配统一的资源定位符(URL),并作为IM记录文件存储。 搜索系统允许IM脚本和/或所选择的内容根据在内容内选择的标签,标题和单词/短语进行索引。 IM转录本通过分配的URL从网络中的某个位置检索。 即时消息用户可以向IM录音的URL分配辅助权限,允许通过社区和/或公司网络共享所选内容。 可以分配私人访问权限以提供完整的IM转录保护。
    • 6. 发明授权
    • Method and system for improving efficiency of email forwarding by removing duplication
    • 通过删除重复来提高电子邮件转发效率的方法和系统
    • US08364763B2
    • 2013-01-29
    • US11833845
    • 2007-08-03
    • Li ChenYongcheng LiLun Xiao
    • Li ChenYongcheng LiLun Xiao
    • G06F15/16
    • G06Q10/107
    • In a method and system for removing email forwarding duplication, when an email was sent for the first time, the email was assigned a unique identifier. An aggregate recipient list was created and associated with the unique identifier. When the email is to be forwarded, the aggregate recipient list has recipients previously forwarded the email. The recipient list of the forwarding email is compared with the aggregate recipient list. If duplicate email addresses are found, the duplicate email addresses are displayed to a sender of the forwarding email. If the sender chooses not to send the forwarding email to the duplicate email addresses, the duplicate email addresses are removed from the recipient list of the forwarding email. New recipients of the forwarding email are added to the aggregate recipient list. The forwarding email with the unique identifier is sent to the recipient list.
    • 在用于删除电子邮件转发复制的方法和系统中,当首次发送电子邮件时,该电子邮件被分配了唯一的标识符。 创建了一个聚合收件人列表,并将其与该唯一标识符相关联。 当电子邮件转发时,汇总收件人列表中的收件人以前转发过该邮件。 将转发电子邮件的收件人列表与收件人列表进行比较。 如果找到重复的电子邮件地址,则重复的电子邮件地址将显示给转发电子邮件的发件人。 如果发件人选择不将转发电子邮件发送到重复的电子邮件地址,那么重复的电子邮件地址将从转发邮件的收件人列表中删除。 转发电子邮件的新收件人将添加到汇总收件人列表。 具有唯一标识符的转发邮件将发送到收件人列表。
    • 10. 发明授权
    • Cautious auto-entry for messaging systems
    • 消息系统的谨慎自动输入
    • US09177292B2
    • 2015-11-03
    • US11458488
    • 2006-07-19
    • Li ChenYongcheng LiLun Xiao
    • Li ChenYongcheng LiLun Xiao
    • G06F15/173G06Q10/10H04M1/64
    • H04L51/36G06Q10/107H04L51/12H04M1/64
    • Embodiments of the present invention address deficiencies of the art in respect to auto-entry of addresses in an electronic message and provide a novel and non-obvious method, system and computer program product for cautious auto-entry for messaging systems. In one embodiment of the invention, a cautious auto-completion method can be provided. The method include auto-completing a messaging address provided in a messaging client; computing a similar name set (SNS) value for the auto-completed messaging address; and, posting a warning if the SNS value exceeds an SNS threshold. As used herein, an SNS includes a list of similar messaging addresses having similarities likely to result in an unintended auto-completed messaging address in a messaging system.
    • 本发明的实施例解决了关于电子消息中地址自动输入的本领域的缺陷,并且提供了一种用于消息系统的谨慎自动输入的新颖且非显而易见的方法,系统和计算机程序产品。 在本发明的一个实施例中,可以提供谨慎的自动完成方法。 该方法包括自动完成消息传递客户端中提供的消息传送地址; 计算自动完成的消息传递地址的相似名称集(SNS)值; 并且如果SNS值超过SNS阈值,则发出警告。 如本文所使用的,SNS包括具有相似性的类似消息地址的列表,其可能导致消息收发系统中的非预期自动完成的消息传送地址。