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    • 4. 发明授权
    • System and method for monitoring call flow in heterogeneous environments
    • 用于监视异构环境中的呼叫流的系统和方法
    • US08300559B2
    • 2012-10-30
    • US12266701
    • 2008-11-07
    • Joel Ezell
    • Joel Ezell
    • H04L12/16
    • H04L65/1046H04L12/1831H04L65/1083H04M3/42314H04M3/42323H04M7/0012H04M7/006
    • The call states of all devices in a call are monitored and reported even when the devices belong to networks that use different types of call identifiers. A first device and a second device are different types of devices selected from a group of types comprising: a legacy device type, a SIP basic device type, and a SIP advanced device type. In response to a request from an application to monitor the first device and a request to establish a call between the first device and the second device, a Universal Call Identifier (UCID) is generated for the call and the call is established. A request to monitor the second device is sent using the UCID. When a change in the call state of the second device is detected, the change of the call state is reported to the application based on the UCID.
    • 即使设备属于使用不同类型呼叫标识符的网络,也会监视和报告呼叫中所有设备的呼叫状态。 第一设备和第二设备是从一组类型中选择的不同类型的设备,包括:传统设备类型,SIP基本设备类型和SIP高级设备类型。 响应于来自应用程序监视第一设备的请求以及在第一设备和第二设备之间建立呼叫的请求,为呼叫生成通用呼叫标识符(UCID),并建立呼叫。 使用UCID发送监视第二个设备的请求。 当检测到第二设备的呼叫状态的改变时,基于UCID将呼叫状态的改变报告给应用。
    • 5. 发明申请
    • System and Method for Monitoring Call Flow in Heterogeneous Environments
    • 监控异构环境中的呼叫流的系统和方法
    • US20100118742A1
    • 2010-05-13
    • US12266701
    • 2008-11-07
    • Joel Ezell
    • Joel Ezell
    • H04L12/18H04L12/66
    • H04L65/1046H04L12/1831H04L65/1083H04M3/42314H04M3/42323H04M7/0012H04M7/006
    • The call states of all devices in a call are monitored and reported even when the devices belong to networks that use different types of call identifiers. A first device and a second device are different types of devices selected from a group of types comprising: a legacy device type, a SIP basic device type, and a SIP advanced device type. In response to a request-from an application to monitor the first device and a request to establish a call between the first device and the second device, a Universal Call Identifier (UCID) is generated for the call and the call is established. A request to monitor the second device is sent using the UCID. When a change in the call state of the second device is detected, the change of the call state is reported to the application based on the UCID.
    • 即使设备属于使用不同类型呼叫标识符的网络,也会监视和报告呼叫中所有设备的呼叫状态。 第一设备和第二设备是从一组类型中选择的不同类型的设备,包括:传统设备类型,SIP基本设备类型和SIP高级设备类型。 响应于来自应用监视第一设备的请求以及在第一设备和第二设备之间建立呼叫的请求,为呼叫生成通用呼叫标识符(UCID),并建立呼叫。 使用UCID发送监视第二个设备的请求。 当检测到第二设备的呼叫状态的改变时,基于UCID将呼叫状态的改变报告给应用。
    • 6. 发明授权
    • Bypassing or redirecting a communication based on the failure of an inserted application
    • 基于插入的应用程序的故障绕过或重定向通信
    • US08972586B2
    • 2015-03-03
    • US13630200
    • 2012-09-28
    • Joel EzellKurt Haserodt
    • Joel EzellKurt Haserodt
    • G06F15/16
    • H04L67/141H04L69/40
    • The system and method allow enhanced capabilities for Session Initiation Protocol (SIP) dialogs (communication sessions) between SIP devices. The SIP dialogs have applications that are inserted into the SIP dialog such as a Back-to-Back User Agent (B2BUA) or a proxy application. After the initial dialog is established and these applications fail or become unavailable, the system and method allow the applications to be bypassed or have the SIP dialog redirected to an alternative application. This provides a better user experience because the SIP dialog (e.g., a SIP telephone call) will not be dropped if the application fails mid-dialog.
    • 该系统和方法允许SIP设备之间的会话发起协议(SIP)对话(通信会话)的增强功能。 SIP对话框具有插入SIP对话框中的应用程序,例如背对背用户代理(B2BUA)或代理应用程序。 在建立初始对话框并且这些应用程序失败或不可用之后,系统和方法允许绕过应用程序或将SIP对话重定向到另一应用程序。 这提供了更好的用户体验,因为如果应用程序在对话中失败,则SIP对话(例如,SIP电话呼叫)将不会被丢弃。
    • 10. 发明授权
    • Integration of remote access and service
    • 集成远程访问和服务
    • US06674853B1
    • 2004-01-06
    • US09718909
    • 2000-11-22
    • Joel EzellJohn S. HeltonNorman W. PettyDouglas A. SpencerWayne A. Zakowski
    • Joel EzellJohn S. HeltonNorman W. PettyDouglas A. SpencerWayne A. Zakowski
    • H04M300
    • H04M7/00H04L12/2856H04L12/2874H04M3/4228H04M7/0093
    • allowing a central business communication system to handle all aspects of call setup on a remote switch. Call control for a telecommunication call set up on a remote switch continues to be handled by the central business communication system; however, the switching of the bearer channels is performed automatically on the remote switch if the telecommunication call is between telecommunication terminals on the remote switch. In addition, if the telecommunication call is between two remote switches, the remote switches will automatically communicate the bearer channels through an interconnecting media without going through the central business communication system. In addition, when an Internet protocol (IP) such as IETF RFC 791 is utilized to communicate the bearer channels between the central business communication system and the remote switch, multi-frequency dialing tones received from analog telephones connected to the remote switching network are converted to digital information before transmission via the IP communication channels to the central business telecommunication system.
    • 允许中央商务通信系统处理远程交换机上呼叫建立的所有方面。 在远程交换机上建立的电话呼叫的呼叫控制继续由中央业务通信系统处理; 然而,如果电信呼叫在远程交换机上的电信终端之间,承载信道的切换在远程交换机上自动执行。 另外,如果电话呼叫在两个远程交换机之间,远程交换机将通过互连媒体自动通信承载信道,而不通过中央业务通信系统。 此外,当使用诸如IETF RFC 791之类的因特网协议(IP)来传送中央业务通信系统和远程交换机之间的承载信道时,从连接到远程交换网络的模拟电话接收的多频拨号音被转换 通过IP通信信道传输到中央商务电信系统之前的数字信息。