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    • 3. 发明申请
    • COMPARING UTILITY AND WARRANTY OF SERVICES
    • 比较实用程序和服务保证
    • US20110106722A1
    • 2011-05-05
    • US12610999
    • 2009-11-02
    • Robert L. AngellTimothy DurniakRobert R. FriedlanderJames R. Kraemer
    • Robert L. AngellTimothy DurniakRobert R. FriedlanderJames R. Kraemer
    • G06Q10/00G06N5/02G06F15/173
    • G06Q10/06315G06Q10/063G06Q10/0639G06Q10/067G06Q90/00
    • An invention for comparing utility and warranty of services in an information (IT) stack is provided. Embodiments of this invention are directed to comparing utility and warranty of services in an information technology (IT) stack comprising a plurality of layers, at least one of the plurality of layers having a set of services. In these embodiments, a utility and warranty tool provides this capability. Specifically, the utility and warranty tool comprises a determination component configured to determine, at each layer of the IT stack, a required utility and warranty (RUW) value for each of the set of services, wherein the RUW value represents a desired solution for implementing a business process; and determine, at each layer of the IT stack, an available utility and warranty (AUW) value for each of the set of services, wherein the AUW value is a measure of an ability of each of the set of services to satisfy the RUW at each layer of the IT stack. The utility and warranty tool further comprises a comparison component configured to compare the RUW value against the AUW value at each layer of the IT stack to determine whether each of the set of services satisfies the desired solution for implementing the business process.
    • 提供了一种用于比较信息(IT)堆栈中的服务的实用程序和保修的发明。 本发明的实施例涉及比较包括多个层的信息技术(IT)堆栈中的服务的效用和保证,所述多个层中的至少一个层具有一组服务。 在这些实施例中,公用事业和保修工具提供这种能力。 具体地,效用和保修工具包括确定组件,其被配置为在IT层的每一层确定所述一组服务中的每一个所需的实用程序和保修(RUW)值,其中,所述R​​UW值表示用于实现的所需解决方案 业务流程 并且在所述IT堆栈的每一层确定所述一组服务中的每个服务的可用效用和保证(AUW)值,其中所述AUW值是所述一组服务中的每一个以满足所述RUW的能力的量度 IT层的每一层。 实用程序和保修工具还包括比较组件,其被配置为在IT堆栈的每一层比较RUW值与AUW值,以确定该组服务中的每一个是否满足用于实现业务过程的期望解决方案。