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1. 发明申请

US20060177021A1 Multi-mode message routing and management 有权
公开(公告)号：US20060177021A1
公开(公告)日：2006-08-10
申请号：US11334958
申请日：2006-01-19
申请人： Jeffrey Delaney , William Kirtley , Robert Kuszewski , Robert Mathews , David Page , Martin Sarabura , Gregory Warden
发明人： Jeffrey Delaney , William Kirtley , Robert Kuszewski , Robert Mathews , David Page , Martin Sarabura , Gregory Warden
IPC分类号： H04M11/00
CPC分类号： H04L67/306 , G06Q10/107 , H04L29/06 , H04L51/066 , H04L51/14 , H04L51/30 , H04L51/36 , H04L67/327 , H04L69/329 , H04M3/5322 , H04M3/533 , H04M2203/2083 , H04M2203/4536
摘要： Transmission of messages composed on one or more input devices to a single or multiple recipients by means of one or plural communication modes is facilitated. Such communication modes may include conventional or wireless telephone, facsimile transmission, pager, e-mail, postal mail or courier. Thus, a message may be directed to a single recipient via multiple modes, such as e-mail and fax, in order to ensure the earliest possible receipt of the message; or may be directed to multiple recipients by a single mode or by different modes. In the case of multiple-mode delivery, “escalation” rules may specify conditions under which different delivery modes may be sequentially employed. Automatic follow-up to determine whether a message has been received, as well as automatic sender notification upon confirmation of receipt, may be employed. The system is capable of sending messages having embedded questions, and facilitating multi-question surveys.

2. 发明申请

US20050198356A1 Application program interface for message routing and management system 有权
公开(公告)号：US20050198356A1
公开(公告)日：2005-09-08
申请号：US10976347
申请日：2004-10-28
申请人： Jeffrey Delaney , William Kirtley , Robert Kuszewski , John Lash , Robert Mathews , David Page , Martin Sarabura , Gregory Warden
发明人： Jeffrey Delaney , William Kirtley , Robert Kuszewski , John Lash , Robert Mathews , David Page , Martin Sarabura , Gregory Warden
IPC分类号： G06F13/00 , H04L29/06 , G06F15/16
CPC分类号： H04L69/08
摘要： Transmission of messages composed on one or more input devices to a single or multiple recipients by means of one or plural communication modes is facilitated. Such communication modes may include conventional or wireless telephone, facsimile transmission, pager, e-mail, postal mail or courier. An application program interface (API) mediates between remote applications requesting messaging functions and a message server that actually implements these functions. The API is capable of processing high-volume requests for message routing, status information, and various other functions on an automated basis, enabling businesses to make routine use of these functions.

3. 发明授权

US06842772B1 Application program interface for message routing and management system 有权
标题翻译：消息路由和管理系统的应用程序接口
公开(公告)号：US06842772B1
公开(公告)日：2005-01-11
申请号：US09621188
申请日：2000-07-21
申请人： Jeffrey Delaney , William H. Kirtley , Robert Kuszewski , John Andrew Lash , Robert Mathews , David Page , Martin Sarabura , Gregory Warden
发明人： Jeffrey Delaney , William H. Kirtley , Robert Kuszewski , John Andrew Lash , Robert Mathews , David Page , Martin Sarabura , Gregory Warden
IPC分类号： G06F13/00 , H04L29/06 , G06G15/16
CPC分类号： H04L69/08
摘要： Transmission of messages composed on one or more input devices to a single or multiple recipients by means of one or plural communication modes is facilitated. Such communication modes may include conventional or wireless telephone, facsimile transmission, pager, e-mail, postal mail or courier. An application program interface (API) mediates between remote applications requesting messaging functions and a message server that actually implements these functions. The API is capable of processing high-volume requests for message routing, status information, and various other functions on an automated basis, enabling businesses to make routine use of these functions.
摘要翻译：通过一个或多个通信模式将在一个或多个输入设备上组成的消息传输到一个或多个接收者。这种通信模式可以包括常规或无线电话，传真传输，寻呼机，电子邮件，邮政邮件或快递。应用程序接口（API）在请求消息传递功能的远程应用程序和实际实现这些功能的消息服务器之间进行中介。该API能够自动地处理大量消息路由，状态信息和各种其他功能的请求，从而使企业能够对这些功能进行常规使用。

4. 发明授权

US07609821B2 Multi-mode message routing and management 有权
标题翻译：多模式消息路由和管理
公开(公告)号：US07609821B2
公开(公告)日：2009-10-27
申请号：US11334958
申请日：2006-01-19
申请人： Jeffrey Delaney , William H. Kirtley , Robert Kuszewski , Robert Mathews , David Page , Martin Sarabura , Gregory Warden
发明人： Jeffrey Delaney , William H. Kirtley , Robert Kuszewski , Robert Mathews , David Page , Martin Sarabura , Gregory Warden
IPC分类号： H04M11/00
CPC分类号： H04L67/306 , G06Q10/107 , H04L29/06 , H04L51/066 , H04L51/14 , H04L51/30 , H04L51/36 , H04L67/327 , H04L69/329 , H04M3/5322 , H04M3/533 , H04M2203/2083 , H04M2203/4536
摘要： Transmission of messages composed on one or more input devices to a single or multiple recipients by means of one or plural communication modes is facilitated. Such communication modes may include conventional or wireless telephone, facsimile transmission, pager, e-mail, postal mail or courier. Thus, a message may be directed to a single recipient via multiple modes, such as e-mail and fax, in order to ensure the earliest possible receipt of the message; or may be directed to multiple recipients by a single mode or by different modes. In the case of multiple-mode delivery, “escalation” rules may specify conditions under which different delivery modes may be sequentially employed. Automatic follow-up to determine whether a message has been received, as well as automatic sender notification upon confirmation of receipt, may be employed. The system is capable of sending messages having embedded questions, and facilitating multi-question surveys.
摘要翻译：通过一个或多个通信模式将在一个或多个输入设备上组成的消息传输到一个或多个接收者。这种通信模式可以包括常规或无线电话，传真传输，寻呼机，电子邮件，邮政邮件或快递。因此，可以通过诸如电子邮件和传真的多种模式将消息定向到单个接收者，以便确保尽可能早地接收消息; 或者可以通过单个模式或通过不同的模式被引导到多个接收者。在多模式传送的情况下，“升级”规则可以指定可以顺序地使用不同传送模式的条件。可以采用自动跟进来确定是否已经接收到消息，以及在确认接收时自动发送者通知。该系统能够发送具有嵌入式问题的消息，并促进多问题调查。

5. 发明授权

US07353256B2 Application program interface for message routing and management system 有权
标题翻译：消息路由和管理系统的应用程序接口
公开(公告)号：US07353256B2
公开(公告)日：2008-04-01
申请号：US10976347
申请日：2004-10-28
申请人： Jeffrey Delaney , William H. Kirtley , Robert Kuszewski , John Andrew Lash , Robert Mathews , David Page , Martin Sarabura , Gregory Warden
发明人： Jeffrey Delaney , William H. Kirtley , Robert Kuszewski , John Andrew Lash , Robert Mathews , David Page , Martin Sarabura , Gregory Warden
IPC分类号： G06F15/16
CPC分类号： H04L69/08
摘要： Transmission of messages composed on one or more input devices to a single or multiple recipients by means of one or plural communication modes is facilitated. Such communication modes may include conventional or wireless telephone, facsimile transmission, pager, e-mail, postal mail or courier. An application program interface (API) mediates between remote applications requesting messaging functions and a message server that actually implements these functions. The API is capable of processing high-volume requests for message routing, status information, and various other functions on an automated basis, enabling businesses to make routine use of these functions.
摘要翻译：通过一个或多个通信模式将在一个或多个输入设备上组成的消息传输到一个或多个接收者。这种通信模式可以包括常规或无线电话，传真传输，寻呼机，电子邮件，邮政邮件或快递。应用程序接口（API）在请求消息传递功能的远程应用程序和实际实现这些功能的消息服务器之间进行中介。该API能够自动地处理大量消息路由，状态信息和各种其他功能的请求，从而使企业能够对这些功能进行常规使用。

6. 发明授权

US06999565B1 Multi-mode message routing and management 有权
公开(公告)号：US06999565B1
公开(公告)日：2006-02-14
申请号：US09496170
申请日：2000-02-01
申请人： Jeffrey Delaney , William H. Kirtley , Robert Kuszewski , Robert Mathews , David Page , Martin Sarabura , Gregory Warden
发明人： Jeffrey Delaney , William H. Kirtley , Robert Kuszewski , Robert Mathews , David Page , Martin Sarabura , Gregory Warden
IPC分类号： H04M1/64
CPC分类号： H04L67/306 , G06Q10/107 , H04L29/06 , H04L51/066 , H04L51/14 , H04L51/30 , H04L51/36 , H04L67/327 , H04L69/329 , H04M3/5322 , H04M3/533 , H04M2203/2083 , H04M2203/4536
摘要： Transmission of messages composed on one or more input devices to a single or multiple recipients by means of one or plural communication modes is facilitated. Such communication modes may include conventional or wireless telephone, facsimile transmission, pager, e-mail, postal mail or courier. Thus, a message may be directed to a single recipient via multiple modes, such as e-mail and fax, in order to ensure the earliest possible receipt of the message; or may be directed to multiple recipients by a single mode or by different modes. In the case of multiple-mode delivery, “escalation” rules may specify conditions under which different delivery modes may be sequentially employed. Automatic follow-up to determine whether a message has been received, as well as automatic sender notification upon confirmation of receipt, may be employed. The system is capable of sending messages having embedded questions, and facilitating multi-question surveys.

7. 发明申请

US20070118599A1 System and method for service specific notification 有权
标题翻译：用于服务特定通知的系统和方法
公开(公告)号：US20070118599A1
公开(公告)日：2007-05-24
申请号：US11654145
申请日：2007-01-16
申请人： Rick Castanho , Jeffrey Delaney , William Kirtley , Robert Kuszewski , Robert Matthews , David Page , Gregory Warden
发明人： Rick Castanho , Jeffrey Delaney , William Kirtley , Robert Kuszewski , Robert Matthews , David Page , Gregory Warden
IPC分类号： G06F15/16
CPC分类号： H04L65/403 , G06Q10/107 , H04L51/14 , H04L67/306
摘要： A flexible, programmable messaging system and method for associating specific happenings with particular services and users associated with those services is disclosed. The contact means for the users are held in a single database with retrievable historical information regarding the user and/or the service. Users and administrators are defined where the user may exercise a group of predetermine privileges. Users may subscribe and un-subscribe to one or more services. The administrator may exercise more privileges or all the privileges, and the additional privileges will include creating messages related to specific happenings, editing of the billing for the service, editing subscription forms, managing the members of a service and tracking the delivery of message. The presentation pages and the messaging format are arranged using templates with predetermined information and formats that may be programmable. The system is arranged in a client/server arrangement where standard servers can be used. The users administrators, and messaging systems include virtually all forms of communications.
摘要翻译：公开了一种用于将特定事件与特定服务和与这些服务相关联的用户相关联的灵活的可编程消息系统和方法。用户的联系方式被保存在具有关于用户和/或服务的可检索的历史信息的单个数据库中。用户和管理员被定义在用户可以行使一组预定权限的地方。用户可以订阅并取消订阅一个或多个服务。管理员可以行使更多的权限或所有权限，附加权限将包括创建与特定事件相关的消息，编辑服务的计费，编辑订阅表单，管理服务成员以及跟踪消息的传递。使用具有可编程的预定信息和格式的模板来布置演示页面和消息格式。该系统被安排在可以使用标准服务器的客户机/服务器装置中。用户管理员和消息系统几乎包括所有形式的通信。

8. 发明授权

US08516047B2 System and method for service specific notification 有权
标题翻译：用于服务特定通知的系统和方法
公开(公告)号：US08516047B2
公开(公告)日：2013-08-20
申请号：US11654145
申请日：2007-01-16
申请人： Rick Castanho , Jeffrey Delaney , William Harry Kirtley , Robert Kuszewski , Robert Matthews , David A. Page , Gregory Charles Warden
发明人： Rick Castanho , Jeffrey Delaney , William Harry Kirtley , Robert Kuszewski , Robert Matthews , David A. Page , Gregory Charles Warden
IPC分类号： G06F15/16 , G06Q30/00
CPC分类号： H04L65/403 , G06Q10/107 , H04L51/14 , H04L67/306
摘要： Apparatus include a communication interface, a trigger interface, computer-readable media encloded subscriber-originated recipient list data, and a user interface. The user interface is configured to display and receive input from, via a computer screen display, plural sets of screen-displayed destination setting selection indicators for individually configuring sets of destination settings for corresponding event types. Each set of destination settings corresponds to a corresponding one of plural selectable event types selectable for causing corresponding triggered messages to be sent including sending the given event-specific message to the corresponding list of recipients. Individual ones of the selectable event types for a given user have corresponding differently configurable sets of destination settings, whereby the given user's selected destination settings for one selected event type cause one event-specific message to be sent to one device of the given user and the given user's selected destination settings for another selected event type cause another event-specific message to be sent to another device of the given user that is different than the one device. Meanwhile, selected ones of the selectable event types for the given user are selected by a user selecting, via the computer screen display, destination selection indicators corresponding to the selected ones of the selectable event types.
摘要翻译：装置包括通信接口，触发接口，计算机可读媒体包围的用户发起的接收者列表数据和用户接口。用户界面被配置为通过计算机屏幕显示来显示和接收输入，用于单独配置针对相应事件类型的目的地设置集合的多组屏幕显示目的地设置选择指示符。每组目的地设置对应于可选择的用于引起相应的触发消息被发送的多个可选择事件类型中的相应一个，包括将给定的事件特定消息发送到相应的接收者列表。给定用户的可选事件类型中的各个具有对应的不同可配置的目的地设置集合，由此给定用户对于一个选择的事件类型的所选择的目的地设置使一个事件特定消息被发送给给定用户的一个设备，并且给定用户选择的另一个选定的事件类型的目的地设置导致另一个事件特定的消息被发送到与一个设备不同的给定用户的另一个设备。同时，通过用户通过计算机屏幕显示来选择与选择的可选事件类型相对应的目的地选择指示符，为给定用户选择的可选择事件类型选择。

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