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1. 发明申请

US20050147216A1 Automated method and system for interacting with telephone call trees 失效
标题翻译：与电话树交互的自动方法和系统
公开(公告)号：US20050147216A1
公开(公告)日：2005-07-07
申请号：US10752736
申请日：2004-01-07
申请人： Janani Janakiraman , David Kumhyr , Richard McCarty
发明人： Janani Janakiraman , David Kumhyr , Richard McCarty
IPC分类号： H04M1/247 , H04M1/64 , H04M1/725 , H04M3/42 , H04M3/533 , H04M11/00
CPC分类号： H04M1/72583 , H04M1/72563 , H04M3/42153 , H04M3/533 , H04M2201/38 , H04M2203/253 , H04M2203/254 , H04M2203/355 , Y10S707/99943
摘要： An automated method, system and computer instructions for users to visually navigate telephone call trees are disclosed. A caller can connect to an automated telephone answering service, and download the service's call tree. The caller can view a display with the call tree, and modify or rearrange the order in which the menu options of the call tree are displayed. The user can then store the modified call tree for use in the future. Responsive to the selection of a specified node in the displayed call tree, an automated process can create a macro or similar set of software instructions, which can be invoked by the calling device during a subsequent connection to the automated telephone answering system associated with the subject call tree, in order to enter a queue associated with the selected node that enables the user to interact with the selected node.
摘要翻译：公开了一种用于用户视觉导航电话树的自动化方法，系统和计算机指令。呼叫者可以连接到自动电话应答服务，并下载服务的呼叫树。呼叫者可以使用呼叫树查看显示，并修改或重新排列显示呼叫树菜单选项的顺序。然后，用户可以存储修改的调用树，以供将来使用。响应于所显示的呼叫树中的指定节点的选择，自动化过程可以创建宏或类似的软件指令集合，其可以在随后连接到与主题相关联的自动电话应答系统的主叫设备期间被调用调用树，以便输入与所选节点相关联的队列，其使得用户能够与所选择的节点进行交互。

2. 发明申请

US20050149622A1 Instant messaging priority filtering based on content and hierarchical schemes 失效
标题翻译：基于内容和分层方案的即时消息优先级过滤
公开(公告)号：US20050149622A1
公开(公告)日：2005-07-07
申请号：US10752919
申请日：2004-01-07
申请人： Dustin Kirkland , Richard McCarty , Herman Rodriguez
发明人： Dustin Kirkland , Richard McCarty , Herman Rodriguez
IPC分类号： G06F15/16 , H04L12/58
CPC分类号： H04L51/04 , H04L51/16 , H04L51/26
摘要： A method, apparatus, and computer instructions for filtering and prioritizing instant messaging threaded conversations in an instant messaging system based on thread content. The instant messaging client analyzes an incoming message to determine the thread subject. Based on the thread subject analysis, the client determines the priority level associated with the incoming message. The message is then delivered and displayed to the recipient according to the priority level. The present invention also allows a participant initiating a thread of conversation to override filter settings on a messaging client. The authority to override settings may be predicated on an external list, such as a corporate telephone directory. As a result, the participant, having some authority or rights to override the recipient's instant messaging settings, may be allowed to conduct a messaging session with the recipient.
摘要翻译：一种用于在基于线程内容的即时消息系统中过滤和优先处理即时消息传递线程对话的方法，装置和计算机指令。即时消息客户端分析传入消息以确定线程主体。基于线程主体分析，客户端确定与传入消息相关联的优先级。然后根据优先级将消息传递给显示给收件人。本发明还允许参与者发起会话线程来覆盖消息接发客户端上的过滤器设置。覆盖设置的权限可以在外部列表（例如公司电话目录）上推定。因此，具有取代收件人的即时消息传递设置的权限或权限的参与者可被允许与接收者进行消息会话。

3. 发明申请

US20050149621A1 Method and interface for multi-threaded conversations in instant messaging 失效
标题翻译：即时通讯中多线程会话的方法和界面
公开(公告)号：US20050149621A1
公开(公告)日：2005-07-07
申请号：US10752917
申请日：2004-01-07
申请人： Dustin Kirkland , Richard McCarty , Herman Rodriguez
发明人： Dustin Kirkland , Richard McCarty , Herman Rodriguez
IPC分类号： G06F15/16 , H04L12/58
CPC分类号： H04L51/16 , H04L51/04
摘要： A method, apparatus, and computer instructions for managing multi-threaded conversations in an instant messaging system. The present invention provides a menu option to allow the start of a new topic of discussion within the current instant messaging session. When a new topic is selected, a new thread of conversation is created within the messaging window that is segregated from previous topics of discussion. This new thread of conversation may be created at all other locations for all of the parties involved in the instant messaging session. In this manner, each party to a messaging session containing multiple conversations may be able to understand which response is related to which thread of conversation. In addition, a menu option may be provided by the instant messaging application to allow a user to merge one or more of the threaded conversations into a single conversation.
摘要翻译：一种用于在即时消息系统中管理多线程对话的方法，装置和计算机指令。本发明提供了一种菜单选项，以允许在当前即时通讯会话内开始新的讨论主题。当选择新主题时，会在消息传递窗口中创建一个新的会话线程，该消息窗口与以前的讨论主题分开。可以在即时消息传递会话中涉及的所有方的所有其他位置创建这个新的对话线程。以这种方式，包含多个会话的消息传递会话的每一方可能能够理解哪个响应与哪个会话的线程有关。另外，即时通讯应用程序可以提供菜单选项，以允许用户将一个或多个线程对话合并成单个对话。

4. 发明申请

US20050149620A1 Instant messaging windowing for topic threads 有权
标题翻译：主题线程的即时消息窗口
公开(公告)号：US20050149620A1
公开(公告)日：2005-07-07
申请号：US10752804
申请日：2004-01-07
申请人： Dustin Kirkland , Richard McCarty , Herman Rodriguez
发明人： Dustin Kirkland , Richard McCarty , Herman Rodriguez
IPC分类号： G06F15/16 , G06Q10/00 , H04L12/58
CPC分类号： H04L51/04 , G06Q10/10 , H04L51/14
摘要： A method, apparatus, and computer instructions for managing multi-threaded conversations in an instant messaging system. The present invention provides a menu option to allow the start of a new topic of discussion within the current instant messaging session. When a new topic is selected, a new thread of conversation is created within the messaging window that is segregated from previous topics of discussion. This new thread of conversation may be created at all other locations for all of the parties involved in the instant messaging session. In this manner, each party to a messaging session containing multiple conversations may be able to understand which response is related to which thread of conversation. In addition, a menu option may be provided by the instant messaging application to allow a user to merge one or more of the threaded conversations into a single conversation.
摘要翻译：一种用于在即时消息系统中管理多线程对话的方法，装置和计算机指令。本发明提供了一种菜单选项，以允许在当前即时通讯会话内开始新的讨论主题。当选择新主题时，会在消息传递窗口中创建一个新的会话线程，该消息窗口与以前的讨论主题分开。可以在即时消息传递会话中涉及的所有方的所有其他位置创建这个新的对话线程。以这种方式，包含多个会话的消息传递会话的每一方可能能够理解哪个响应与哪个会话的线程有关。另外，即时通讯应用程序可以提供菜单选项，以允许用户将一个或多个线程对话合并成单个对话。

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