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    • 1. 发明授权
    • Media-enhanced greetings and/or responses in communication systems
    • 媒体增强的通信系统中的问候和/或响应
    • US06731323B2
    • 2004-05-04
    • US10119519
    • 2002-04-10
    • J. Smith DossJohn R. HindRenee M. KovalesJames M. Mathewson, IIDiane P. PozefskyRobert J. Sundstrom
    • J. Smith DossJohn R. HindRenee M. KovalesJames M. Mathewson, IIDiane P. PozefskyRobert J. Sundstrom
    • H04N714
    • H04N7/147
    • Methods, systems, computer program products, and methods of doing business by using various types of media to enhance greetings and/or responses provided to users of communication systems, for example by providing music or sound for a telephone caller, or video or image for a video phone caller, or any of these types of media or an executable program for a message sender who is using an e-mail system or an instant messaging system. In preferred embodiments, information from an intended message recipient's calendar (and/or context) is used when selecting the media to enhance a greeting/response, thereby providing contextual information for the message sender. In alternative embodiments, the selection is based on one or more factors such as information stored in user profiles. The disclosed techniques enable alleviating some of the problems that result from distance communication (as contrasted to face-to-face communication), and may also make distance communication more enjoyable and/or more productive. Adaptations are also disclosed for a calling-party scenario.
    • 方法,系统,计算机程序产品和通过使用各种类型的媒体进行业务的方法来增强向通信系统的用户提供的问候和/或响应,例如通过为电话呼叫者提供音乐或声音,或者为视频或图像提供视频或图像 视频电话呼叫者,或任何这些类型的媒体或用于使用电子邮件系统或即时消息系统的消息发送者的可执行程序。 在优选实施例中,当选择媒体以增强问候/响应时,使用来自预期消息接收者的日历(和/或上下文)的信息,从而为消息发送者提供上下文信息。 在替代实施例中,选择基于一个或多个因素,例如存储在用户简档中的信息。 所公开的技术能够减轻距离通信(与面对面通信相反)导致的一些问题,并且还可以使距离通信更愉快和/或更有成效。 还针对主叫方场景披露了适应性。
    • 2. 发明授权
    • Keeping working hours and calendar entries up-to-date
    • 保持工作时间和日历项目是最新的
    • US08494890B2
    • 2013-07-23
    • US13606844
    • 2012-09-07
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • G06Q10/00
    • G06Q10/109G06Q10/063114
    • Techniques are disclosed for keeping calendars up-to-date, whereby a person's working hours, events, and actual availability are accurately reflected. In response to user-generated input and/or application-generated input, working hours can be updated and calendar events can be added to, deleted from, or changed on the user's calendar. This makes it easy for users to keep calendars (including working hours) up-to-date and helps both people and applications that use calendar data. Profiles are preferably used to specify working hours, and a particular user may have one or more profiles available (including a default profile); the user can then easily select from among these profiles to update the working hours for a date/day, or a range of dates/days. Preferences may be associated with the profiles, providing a convenient way of isolating information that applies only to a particular set of working hours.
    • 披露了保持日历最新的技术,从而准确反映了一个人的工作时间,事件和实际可用性。 响应于用户生成的输入和/或应用程序生成的输入,可以更新工作时间,并且可以在用户的​​日历上添加,删除或更改日历事件。 这使用户可以轻松地将日历(包括工作时间)保持最新,并帮助使用日历数据的人员和应用程序。 配置文件优选用于指定工作时间,并且特定用户可以具有一个或多个可用的配置文件(包括默认配置文件); 用户可以从这些配置文件中轻松地选择日期/日期的工作时间或日期/天的范围。 首选项可能与配置文件相关联,提供了仅适用于特定工作时间的信息的便捷方式。
    • 3. 发明授权
    • Intelligent free-time search
    • 智能空闲搜索
    • US07752066B2
    • 2010-07-06
    • US11831732
    • 2007-07-31
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • G06F9/46
    • G06Q10/109G06Q10/06314G06Q10/1095G06Q40/00
    • Techniques are disclosed for scheduling meetings by exploiting information of the type used with electronic calendars. By leveraging advanced calendaring system information and using location, other context information such as corporate policy, legal constraints, and technology constraints, and/or user-specific preferences to provide a complete picture of a person's availability, the functionality (and therefore the value) of scheduling systems in increased, resulting in an ability to schedule meetings with more accuracy and less rework. Various allowable participation types for meeting invitees may be specified, and each invitee's availability is determined accordingly. Location-sensitive travel times (including optional user-specific travel time adjustments) are used in preferred embodiments when in-person participation is required.
    • 公开了通过利用与电子日历一起使用的类型的信息安排会议的技术。 通过利用高级日历系统信息和使用位置,其他上下文信息(例如公司策略,法律约束和技术约束)和/或用户特定偏好来提供人的可用性的完整图像,功能(因此值) 的调度系统增加,从而能够以更准确和更少的返工来安排会议。 可以指定会议受邀者的各种允许的参与类型,并且相应地确定每个受邀者的可用性。 在需要亲自参与的情况下,在优选实施例中使用位置敏感的旅行时间(包括可选的用户特定旅行时间调整)。
    • 4. 发明授权
    • Intelligent free-time search
    • 智能空闲搜索
    • US07747459B2
    • 2010-06-29
    • US12126882
    • 2008-05-25
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • G06F9/46
    • G06Q10/109G06Q10/06314G06Q10/1095G06Q40/00
    • Techniques are disclosed for performing free-time searches that exploit information of the type used with electronic calendars. By leveraging advanced calendaring system information and using location, other context information such as corporate policy, legal constraints, and technology constraints, and user-specific preferences to provide a complete picture of a person's availability, the functionality (and therefore the value) of scheduling systems in increased, resulting in an ability to schedule meetings with more accuracy and less rework. Various allowable participation types for meeting invitees may be specified, and each invitee's availability is determined accordingly. Location-sensitive travel times (including optional user-specific travel time adjustments) are used in preferred embodiments when in-person participation is required.
    • 公开了用于执行利用电子日历使用的类型的信息的空闲时间搜索的技术。 通过利用高级日历系统信息和使用位置,其他上下文信息(例如公司策略,法律约束和技术约束)以及用户特定偏好来提供人员可用性的完整图像,调度的功能(因此也是值) 系统增加,从而能够更准确地安排会议并减少返工。 可以指定会议受邀者的各种允许的参与类型,并且相应地确定每个受邀者的可用性。 在需要亲自参与的情况下,在优选实施例中使用位置敏感的旅行时间(包括可选的用户特定旅行时间调整)。
    • 5. 发明申请
    • Context Conflict Resolution and Automatic Context Source Maintenance
    • 上下文冲突解决和自动上下文源维护
    • US20100050185A1
    • 2010-02-25
    • US12610288
    • 2009-10-31
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • G06F9/46
    • G06Q10/109
    • Techniques are disclosed for detecting and resolving conflicts in context information from various sources. That information may be used to automatically update one or more context sources and/or to validate or invalidate (until further notice or for a period of time) input from one or more context sources. Or, the updates can be made in response to the user's instructions. Rules are used in preferred embodiments to dictate the conflict resolution approach for individual users. Updating the context source is particularly useful when the source is an electronic calendar. Updates that may be made to the calendar include adding, deleting, or changing scheduled events and/or working hours. Invalidating data from a context source is particularly useful for lost, forgotten, misplaced, or loaned devices. Marking data from a context source as valid is preferably done when harmony among several context sources is detected. Context suppliers may be notified of errors or discrepancies in their context data.
    • 公开了用于检测和解决来自各种来源的上下文信息中的冲突的技术。 该信息可以用于自动更新一个或多个上下文源和/或从一个或多个上下文源输入的验证或无效(直到进一步通知或一段时间)。 或者,可以根据用户的指示进行更新。 在优选实施例中使用规则来规定个体用户的冲突解决方法。 当源是电子日历时,更新上下文源尤其有用。 可能对日历进行的更新包括添加,删除或更改预定事件和/或工作时间。 丢失,忘记的,错放的或借用的设备对来自上下文源的数据的无效特别有用。 将数据从上下文源标记为有效时,优选在检测到若干上下文源之间的和声时进行。 上下文供应商可能会收到其上下文数据中的错误或差异。
    • 7. 发明授权
    • Keeping working hours and calendar entries up-to date
    • 保持工作时间和日历项最新
    • US08452631B2
    • 2013-05-28
    • US10245156
    • 2002-09-17
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • G06Q10/00
    • G06Q10/109G06Q10/063114
    • Techniques are disclosed for keeping calendars up-to-date, whereby a person's working hours, events, and actual availability are accurately reflected. In response to user-generated input and/or application-generated input, working hours can be updated and calendar events can be added to, deleted from, or changed on the user's calendar. This makes it easy for users to keep calendars (including working hours) up-to-date and helps both people and applications that use calendar data. Profiles are preferably used to specify working hours, and a particular user may have one or more profiles available (including a default profile); the user can then easily select from among these profiles to update the working hours for a date/day, or a range of dates/days. Preferences may be associated with the profiles, providing a convenient way of isolating information that applies only to a particular set of working hours.
    • 披露了保持日历最新的技术,从而准确反映了一个人的工作时间,事件和实际可用性。 响应于用户生成的输入和/或应用程序生成的输入,可以更新工作时间,并且可以在用户的​​日历上添加,删除或更改日历事件。 这使用户可以轻松地将日历(包括工作时间)保持最新,并帮助使用日历数据的人员和应用程序。 配置文件优选地用于指定工作时间,并且特定用户可以具有一个或多个可用的配置文件(包括默认配置文件); 用户可以从这些配置文件中轻松地选择日期/日期的工作时间或日期/天的范围。 首选项可能与配置文件相关联,提供了仅适用于特定工作时间的信息的便捷方式。
    • 8. 发明申请
    • Keeping Working Hours and Calendar Entries Up-to-Date
    • 保持工作时间和日历条目最新
    • US20130006690A1
    • 2013-01-03
    • US13606844
    • 2012-09-07
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • G06Q10/10
    • G06Q10/109G06Q10/063114
    • Techniques are disclosed for keeping calendars up-to-date, whereby a person's working hours, events, and actual availability are accurately reflected. In response to user-generated input and/or application-generated input, working hours can be updated and calendar events can be added to, deleted from, or changed on the user's calendar. This makes it easy for users to keep calendars (including working hours) up-to-date and helps both people and applications that use calendar data. Profiles are preferably used to specify working hours, and a particular user may have one or more profiles available (including a default profile); the user can then easily select from among these profiles to update the working hours for a date/day, or a range of dates/days. Preferences may be associated with the profiles, providing a convenient way of isolating information that applies only to a particular set of working hours.
    • 披露了保持日历最新的技术,从而准确反映了一个人的工作时间,事件和实际可用性。 响应于用户生成的输入和/或应用程序生成的输入,可以更新工作时间,并且可以在用户的​​日历上添加,删除或更改日历事件。 这使用户可以轻松地将日历(包括工作时间)保持最新,并帮助使用日历数据的人员和应用程序。 配置文件优选地用于指定工作时间,并且特定用户可以具有一个或多个可用的配置文件(包括默认配置文件); 用户可以从这些配置文件中轻松地选择日期/日期的工作时间或日期/天的范围。 首选项可能与配置文件相关联,提供了仅适用于特定工作时间的信息的便捷方式。
    • 9. 发明申请
    • Intelligent Free-Time Search
    • 智能空闲时间搜索
    • US20080228547A1
    • 2008-09-18
    • US12126882
    • 2008-05-25
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • J. Smith DossRenee M. KovalesDiane P. PozefskyRobert J. Sundstrom
    • G06Q10/00
    • G06Q10/109G06Q10/06314G06Q10/1095G06Q40/00
    • Techniques are disclosed for performing free-time searches that exploit information of the type used with electronic calendars. By leveraging advanced calendaring system information and using location, other context information such as corporate policy, legal constraints, and technology constraints, and user-specific preferences to provide a complete picture of a person's availability, the functionality (and therefore the value) of scheduling systems in increased, resulting in an ability to schedule meetings with more accuracy and less rework. Various allowable participation types for meeting invitees may be specified, and each invitee's availability is determined accordingly. Location-sensitive travel times (including optional user-specific travel time adjustments) are used in preferred embodiments when in-person participation is required.
    • 公开了用于执行利用电子日历使用的类型的信息的空闲时间搜索的技术。 通过利用高级日历系统信息和使用位置,其他上下文信息(例如公司策略,法律约束和技术约束)以及用户特定偏好来提供人员可用性的完整图像,调度的功能(因此也是值) 系统增加,从而能够更准确地安排会议并减少返工。 可以指定会议受邀者的各种允许的参与类型,并且相应地确定每个受邀者的可用性。 在需要亲自参与的情况下,在优选实施例中使用位置敏感的旅行时间(包括可选的用户特定旅行时间调整)。