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    • 6. 发明申请
    • SYSTEM AND METHOD FOR INTELLIGENTLY REROUTING STRANDED TRAVELERS
    • 用于智能转移带宽旅客的系统和方法
    • US20100004958A1
    • 2010-01-07
    • US12166855
    • 2008-07-02
    • Bryan A. AckermannMichael L. FleishmanKevin C. McconnellRobert G. Oesterlin
    • Bryan A. AckermannMichael L. FleishmanKevin C. McconnellRobert G. Oesterlin
    • G06Q10/00
    • G06Q10/00G06Q10/02
    • A method is disclosed to intelligently reroute stranded travelers. The method includes receiving in a computer, a message from a customer containing preferences for travel services, including willingness to accept alternative travel services, and storing the preferences in a customer database. The method then includes receiving in the computer, a message from the customer containing a trip plan that includes at least one segment with a desired mode of transportation, a desired departure location, a desired time, and a desired destination, and storing the trip plan in the customer database. The method then includes receiving in the computer, a message from at least one travel service, including available scheduling for the at least one segment, and data for alternative times and modes of transportation, and storing the available scheduling and the data. The method then includes receiving in the computer, a message from the customer agreeing to the available scheduling for the at least one segment. The method then includes receiving in the computer, a message from the at least one travel service, that the agreed to scheduling for the at least one segment has become unavailable. The method then includes accessing the preferences and the data. The method then includes determining acceptable alternative times and modes of transportation from the data and the preferences for the at least one segment. The method then includes automatically scheduling one of the acceptable alternative times and modes of transportation for the at least one segment. And finally, the method includes sending a notification to the customer of the automatically scheduled alternative time and mode of transportation for the at least one segment.
    • 公开了一种智能地重新路由滞留旅行者的方法。 该方法包括在计算机中接收来自客户的包含旅行服务偏好的消息,包括愿意接受替代旅行服务,以及将偏好存储在客户数据库中。 该方法然后包括在计算机中接收来自客户的包含行程计划的消息,其包括具有期望的运输方式的至少一个段,期望的出发位置,期望时间和期望的目的地,以及存储行程计划 在客户数据库中。 该方法然后包括在计算机中接收来自至少一个旅行服务的消息,包括用于至少一个段的可用调度,以及用于替代时间和交通模式的数据,以及存储可用调度和数据。 该方法然后包括在计算机中接收来自客户的消息,该消息同意至少一个段的可用调度。 该方法然后包括在计算机中接收来自至少一个旅行服务的消息,对于至少一个段的协商调度已经变得不可用。 该方法然后包括访问偏好和数据。 该方法然后包括从数据和至少一个段的偏好确定可接受的替代时间和运输模式。 该方法然后包括自动调度至少一个段的可接受的替代时间和运输模式之一。 最后,该方法包括向客户发送关于至少一个段的自动调度的替代时间和运输模式的通知。