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    • 4. 发明申请
    • SYSTEMS AND METHODS FOR FACILITATING REMOTE CARE SERVICES
    • 促进远程服务的系统和方法
    • US20160314265A1
    • 2016-10-27
    • US15136853
    • 2016-04-22
    • Honor Technology, Inc.
    • Seth J. SternbergSandy J. RingCameron T. RingMonica Lo
    • G06F19/00G06Q30/02G06Q10/10
    • The present invention relates to systems and methods for facilitating remote care services. First a provider of the services is matched to a recipient of the services by optimizing the profiles of the provider and recipient using historical feedback. Next the schedule for the provider is optimized in order to most effectively deliver care to the recipients. The system may also be adapted to provide efficient routing of the provider to and from recipient appointments. Upon care delivery, the system may also collect confirmation that all tasks of the service have been completed. The provider and recipient can also, respectively, provide feedback to the system of the encounter. The provider may be able to send messages regarding the appointment directly to friends and family of the recipient.
    • 本发明涉及用于促进远程护理服务的系统和方法。 首先,通过使用历史反馈优化提供商和收件人的配置文件,将服务的提供者与服务的接收者相匹配。 接下来,针对提供商的时间表进行了优化,以便最有效地向收件人提供关怀。 该系统还可以适于提供与接收者约会的提供者的有效路由。 小心运送时,系统还可以收集确认服务的所有任务已经完成。 提供者和收件人还可以分别向系统提供反馈。 提供者可能能够将有关约会的消息直接发送给收件人的亲友。
    • 7. 发明申请
    • SYSTEMS AND METHODS FOR ENSURING QUALITY OF CARE SERVICES
    • 保证服务质量的体系和方法
    • US20160314268A1
    • 2016-10-27
    • US15136858
    • 2016-04-22
    • Honor Technology, Inc.
    • Seth J. SternbergSandy J. RingCameron T. RingMonica Lo
    • G06F19/00
    • G06F19/3418G06F17/27G06Q10/1095G06Q30/0282G06Q50/10G06Q50/22G16H40/20Y02A90/22Y02A90/26
    • The present invention relates to systems and methods for ensuring quality of care services. After care is provided a confirmation is received. This may include a message regarding the care delivery from the provider. The confirmation and message may be conveyed to friends and family of the recipient. Location data from the provider, and feeds from the recipient's location are collected. Any lapses of care and emergencies based upon the location data and feeds are likewise identified. Identifying lapses of care and emergencies includes cross referencing length of time the provider spent at the recipient's location against tasks that were supposed to be performed at the location to determine if there is a discrepancy. Likewise, the time and location of the provider can be cross referenced against the confirmation to determine if there is a discrepancy. In some embodiments the feeds are also analyzed for trigger events.
    • 本发明涉及用于确保护理服务质量的系统和方法。 提供护理后,收到确认。 这可能包括关于提供者的护理服务的消息。 确认和消息可以传达给接收者的朋友和家人。 收集来自提供者的位置数据和收件人位置的信息。 基于位置数据和馈送的任何失效的护理和紧急情况同样被识别。 识别护理和紧急情况的过程包括提交者在接收者位置处花费的时间的交叉参考时间,以反映应该在该位置执行的任务,以确定是否存在差异。 同样地,提供者的时间和地点可以根据确认进行交叉参考,以确定是否存在差异。 在一些实施例中,还对进给进行分析用于触发事件。