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1. 发明授权

US08868448B2 Systems and methods to facilitate selling of products and services 有权
标题翻译：促进产品和服务销售的系统和方法
公开(公告)号：US08868448B2
公开(公告)日：2014-10-21
申请号：US09922753
申请日：2001-08-06
申请人： Gregg Freishtat , Steve Hufford , Dodge McFall , Jackson Wilson , Tanya Hyman , Vikas Rijsinghani , Paul Kaib
发明人： Gregg Freishtat , Steve Hufford , Dodge McFall , Jackson Wilson , Tanya Hyman , Vikas Rijsinghani , Paul Kaib
IPC分类号： G06Q30/00 , G06F15/16
CPC分类号： G06Q30/01 , G06Q30/06 , G06Q30/0601 , G06Q30/0613 , G06Q30/0617 , G06Q30/0623 , G06Q30/0641
摘要： The present invention provides systems and methods for selling goods and services on in conjunction with the Internet. The system receives session information on a customer's website session from the enterprise's website and may also receive customer information on the customer from the enterprise's system. The system determines from the received information, based on the interaction between matching rules created using the system by the enterprise and the system's matching engine, whether the customer is a candidate for assistance from a sales associate. The system creates and indexes information on available sales associates and their performance, selling capabilities and product expertise. The system further matches the customer with at least one sales associate, ideally the most appropriate sales associate, based on the customer, session, and sales profile associate information, and facilitates communication between the sales associate and the customer.
摘要翻译：本发明提供了与互联网一起出售商品和服务的系统和方法。系统从企业网站接收客户网站会话的会话信息，还可以从企业系统接收客户的客户信息。该系统根据所接收的信息，基于企业使用系统创建的匹配规则与系统的匹配引擎之间的相互作用来确定客户是否是销售员的帮助候选人。系统创建和索引有关可用销售人员及其绩效，销售能力和产品专长的信息。该系统进一步将客户与至少一名销售员联系起来，理想地是最合适的销售员，基于客户，会话和销售简档关联信息，并促进销售员与客户之间的沟通。

2. 发明申请

US20050091123A1 Systems and methods to facilitate selling of products and services 审中-公开
公开(公告)号：US20050091123A1
公开(公告)日：2005-04-28
申请号：US10945073
申请日：2004-09-20
申请人： Gregg Freishtat , Steve Hufford , Dodge McFall , Jackson Wilson , Tanya Hyman , Vikas Rijsinghani , Paul Kaib
发明人： Gregg Freishtat , Steve Hufford , Dodge McFall , Jackson Wilson , Tanya Hyman , Vikas Rijsinghani , Paul Kaib
IPC分类号： G06F20060101 , G06Q30/06 , G06F17/60
CPC分类号： G06Q30/01 , G06Q30/06 , G06Q30/0601 , G06Q30/0613 , G06Q30/0617 , G06Q30/0623 , G06Q30/0641
摘要： The system of the present invention provides systems and methods for selling goods and services on, over, through, and in conjunction with the Internet. The system receives session (clickstream) information on a customer's website session from the enterprise's website and may also receive customer information on the customer from the enterprise's CRM or eCRM system. The session information referred to comprises the goods or services the customer is searching and metadata about such search and the relevant products, such as the surfing pattern itself. The system determines from the received information, based on the interaction between matching rules created using the system by the enterprise and the system's matching engine, whether the customer is a candidate for assistance from a sales associate. The system creates and indexes information on available sales associates and their performance, selling capabilities and product expertise. The system further matches the customer with at least one sales associate, ideally the most appropriate sales associate, based on the customer, session, and sales profile associate information, and facilitates communication between the sales associate and the customer. Additionally, the system provides information on the customer, products or services the customer is interested in, and the collateral sales materials (both internal and external to the enterprise) and selling techniques to the sales associate based on the particular sales opportunity. The system facilitates communication between the sales associate and the customer on the basis of chat, voice over IP, email and the public switched telephone network, including the concept of bridging a chat session into a PSTN conference call during which call the sales associate and customer maintain a co-browsing session with regard to the opportunity over the Internet.

3. 发明授权

US07739149B2 Systems and methods to facilitate selling of products and services 有权
标题翻译：促进产品和服务销售的系统和方法
公开(公告)号：US07739149B2
公开(公告)日：2010-06-15
申请号：US10945145
申请日：2004-09-20
申请人： Gregg Freishtat , Steve Hufford , Dodge McFall , Jackson Wilson , Tanya Hyman , Vikas Rijsinghani , Paul Kaib
发明人： Gregg Freishtat , Steve Hufford , Dodge McFall , Jackson Wilson , Tanya Hyman , Vikas Rijsinghani , Paul Kaib
IPC分类号： G06Q30/00 , G06F17/00
CPC分类号： G06Q30/01 , G06Q30/06 , G06Q30/0601 , G06Q30/0613 , G06Q30/0617 , G06Q30/0623 , G06Q30/0641
摘要： A method of gathering sales information is provided. The method may involve linking, based on a matching score, a sales associate to a customer for assisting in an online sales transaction, and providing the sales associate with best practices information to use during the transaction. The best practices information may have been gathered by monitoring online sales transactions between sales associates and customers, indexing information and sales techniques used by the sales associates during the online sales transactions, and ranking and dynamically re-ranking the information and sales techniques based at least in part on the outcome of the corresponding online sales transaction.
摘要翻译：提供了收集销售信息的方法。该方法可以涉及基于匹配得分将销售员与顾客联系起来以协助在线销售交易，以及向销售员提供在交易期间使用的最佳做法信息。通过监控销售人员和客户之间的在线销售交易来收集最佳做法信息，索引销售人员在线销售交易中使用的信息和销售技术，并至少至少排列和动态地重新排列信息和销售技术部分归结于相应的在线销售交易。

4. 发明授权

US07657465B2 Systems and methods to facilitate selling of products and services 有权
标题翻译：促进产品和服务销售的系统和方法
公开(公告)号：US07657465B2
公开(公告)日：2010-02-02
申请号：US10945303
申请日：2004-09-20
申请人： Gregg Freishtat , Steve Hufford , Dodge McFall , Jackson Wilson , Tanya Hyman , Vikas Rijsinghani , Paul Kaib
发明人： Gregg Freishtat , Steve Hufford , Dodge McFall , Jackson Wilson , Tanya Hyman , Vikas Rijsinghani , Paul Kaib
IPC分类号： G06F17/30
CPC分类号： G06Q30/01 , G06Q30/06 , G06Q30/0601 , G06Q30/0613 , G06Q30/0617 , G06Q30/0623 , G06Q30/0641
摘要： Systems and methods are provided for selling goods and services in conjunction with the Internet. The system can receive session information on a customer's website session (e.g., goods and services the customer is searching and metadata about such search and the relevant products) and customer information on the customer. The system can determine from the received information whether the customer is a candidate for sales assistance from a sales associate. The system can create and index information on available sales associates, match the customer with at least one sales associate based on the customer, session, and sales profile associate information, and facilitate communication between the sales associate and the customer (e.g., via chat, VoIP, email, PSTN, etc.). Additionally, the system can provide information on the customer, products or services in which he/she is interested, and collateral sales materials and selling techniques to the sales associate based on the sales opportunity.
摘要翻译：提供与互联网一起出售商品和服务的系统和方法。该系统可以接收客户网站会话上的会话信息（例如，客户正在搜索的商品和服务以及有关此类搜索的元数据以及相关产品）以及客户的客户信息。系统可以根据收到的信息确定客户是否是销售员的销售协助候选人。该系统可以创建和索引可用的销售伙伴的信息，并根据客户，会话和销售简档关联信息与客户与至少一个销售员相匹配，并促进销售员与客户之间的沟通（例如，通过聊天， VoIP，电子邮件，PSTN等）。此外，该系统可以根据销售机会向销售员提供有关他/她感兴趣的客户，产品或服务的信息，以及抵销销售材料和销售技巧。

5. 发明申请

US20050097000A1 Systems and methods to facilitate selling of products and services 有权
标题翻译：促进产品和服务销售的系统和方法
公开(公告)号：US20050097000A1
公开(公告)日：2005-05-05
申请号：US10945145
申请日：2004-09-20
申请人： Gregg Freishtat , Steve Hufford , Dodge McFall , Jackson Wilson , Tanya Hyman , Vikas Rijsinghani , Paul Kaib
发明人： Gregg Freishtat , Steve Hufford , Dodge McFall , Jackson Wilson , Tanya Hyman , Vikas Rijsinghani , Paul Kaib
IPC分类号： G06F20060101 , G06Q30/06 , G06F17/60
CPC分类号： G06Q30/01 , G06Q30/06 , G06Q30/0601 , G06Q30/0613 , G06Q30/0617 , G06Q30/0623 , G06Q30/0641
摘要： The system of the present invention provides systems and methods for selling goods and services on, over, through, and in conjunction with the Internet. The system receives session (clickstream) information on a customer's website session from the enterprise's website and may also receive customer information on the customer from the enterprise's CRM or eCRM system. The session information referred to comprises the goods or services the customer is searching and metadata about such search and the relevant products, such as the surfing pattern itself. The system determines from the received information, based on the interaction between matching rules created using the system by the enterprise and the system's matching engine, whether the customer is a candidate for assistance from a sales associate. The system creates and indexes information on available sales associates and their performance, selling capabilities and product expertise. The system further matches the customer with at least one sales associate, ideally the most appropriate sales associate, based on the customer, session, and sales profile associate information, and facilitates communication between the sales associate and the customer. Additionally, the system provides information on the customer, products or services the customer is interested in, and the collateral sales materials (both internal and external to the enterprise) and selling techniques to the sales associate based on the particular sales opportunity. The system facilitates communication between the sales associate and the customer on the basis of chat, voice over IP, email and the public switched telephone network, including the concept of bridging a chat session into a PSTN conference call during which call the sales associate and customer maintain a co-browsing session with regard to the opportunity over the Internet.
摘要翻译：本发明的系统提供了在互联网上，通过和连同互联网销售商品和服务的系统和方法。系统从企业网站接收客户网站会话上的会话（点击流）信息，还可以从企业的CRM或eCRM系统接收客户的客户信息。参考的会话信息包括客户正在搜索的商品或服务以及关于这种搜索的元数据以及相关产品，例如冲浪模式本身。该系统根据所接收的信息，基于企业使用系统创建的匹配规则与系统的匹配引擎之间的相互作用来确定客户是否是销售员的帮助候选人。系统创建和索引有关可用销售人员及其绩效，销售能力和产品专长的信息。该系统进一步将客户与至少一名销售员联系起来，理想地是最合适的销售员，基于客户，会话和销售简档关联信息，并促进销售员与客户之间的沟通。此外，该系统根据特定的销售机会提供有关客户，客户感兴趣的客户，产品或服务的信息，以及抵销销售材料（企业内部和外部）以及销售技巧。该系统基于聊天，IP语音，电子邮件和公共交换电话网络，促进销售员和客户之间的通信，包括将聊天会话桥接到PSTN电话会议的概念，在此期间呼叫销售员和客户保持互联网上的机会共同浏览会议。

6. 发明申请

US20050044008A1 Systems and methods to facilitate selling of products and services 有权
公开(公告)号：US20050044008A1
公开(公告)日：2005-02-24
申请号：US10945303
申请日：2004-09-20
申请人： Gregg Freishtat , Steve Hufford , Dodge McFall , Jackson Wilson , Tanya Hyman , Vikas Rijsinghani , Paul Kaib
发明人： Gregg Freishtat , Steve Hufford , Dodge McFall , Jackson Wilson , Tanya Hyman , Vikas Rijsinghani , Paul Kaib
IPC分类号： G06F20060101 , G06Q30/06 , G06F17/60
CPC分类号： G06Q30/01 , G06Q30/06 , G06Q30/0601 , G06Q30/0613 , G06Q30/0617 , G06Q30/0623 , G06Q30/0641
摘要： The system of the present invention provides systems and methods for selling goods and services on, over, through, and in conjunction with the Internet. The system receives session (clickstream) information on a customer's website session from the enterprise's website and may also receive customer information on the customer from the enterprise's CRM or eCRM system. The session information referred to comprises the goods or services the customer is searching and metadata about such search and the relevant products, such as the surfing pattern itself. The system determines from the received information, based on the interaction between matching rules created using the system by the enterprise and the system's matching engine, whether the customer is a candidate for assistance from a sales associate. The system creates and indexes information on available sales associates and their performance, selling capabilities and product expertise. The system further matches the customer with at least one sales associate, ideally the most appropriate sales associate, based on the customer, session, and sales profile associate information, and facilitates communication between the sales associate and the customer. Additionally, the system provides information on the customer, products or services the customer is interested in, and the collateral sales materials (both internal and external to the enterprise) and selling techniques to the sales associate based on the particular sales opportunity. The system facilitates communication between the sales associate and the customer on the basis of chat, voice over IP, email and the public switched telephone network, including the concept of bridging a chat session into a PSTN conference call during which call the sales associate and customer maintain a co-browsing session with regard to the opportunity over the Internet.

7. 发明授权

US08768833B2 System and method for syndicated transactions 有权
标题翻译：联合交易的系统和方法
公开(公告)号：US08768833B2
公开(公告)日：2014-07-01
申请号：US13584114
申请日：2012-08-13
申请人： Gregg Freishtat , Vikas Rijsinghani
发明人： Gregg Freishtat , Vikas Rijsinghani
IPC分类号： G06Q40/00
CPC分类号： G06Q30/06 , G06Q20/10 , G06Q40/00 , G06Q40/12
摘要： A transaction system has a first Internet-connected service provider enterprise and second enterprises maintaining each at least one financial account for a user. Third enterprises maintaining billing accounts associated with the users. There is an interactive interface that displays account balances and bills. The user, through the interactive interface, commands payment of a bill from an account by drag and drop.
摘要翻译：交易系统具有第一互联网连接服务提供商企业和为用户维护每个至少一个金融账户的第二企业。第三家企业维护与用户相关联的帐单帐户。有一个交互界面显示帐户余额和账单。通过交互式界面，用户通过拖放命令从帐户中支付帐单。

8. 发明申请

US20110282711A1 System and Method for Syndicated Transactions 有权
标题翻译：联合交易的系统和方法
公开(公告)号：US20110282711A1
公开(公告)日：2011-11-17
申请号：US13187807
申请日：2011-07-21
申请人： Gregg Freishtat , Vikas Rijsinghani
发明人： Gregg Freishtat , Vikas Rijsinghani
IPC分类号： G06Q10/00
CPC分类号： G06Q30/06 , G06Q20/102 , G06Q30/0201
摘要： A Web server hosted by a first enterprise has a first mechanism receiving a request for information or services to be provided to an end user, and a second mechanism determining whether the request comes directly from the end user, or from a server hosted by a second enterprise. If the request is determined by the second mechanism to come from the server hosted by the second enterprise, any information or service provided to the end user by the first enterprise is identified as coming from the second enterprise.
摘要翻译：由第一企业托管的Web服务器具有接收要提供给最终用户的信息或服务的请求的第一机制，以及确定请求是直接来自最终用户还是来自由第二企业主管的服务器的第二机制企业。如果请求由第二机制决定来自第二企业所托管的服务器，由第一企业提供给最终用户的任何信息或服务被识别为来自第二企业。

9. 发明授权

US08244635B2 System and method for syndicated collection, aggregation and delivery of personal data 有权
标题翻译：用于集体收集，汇总和交付个人数据的系统和方法
公开(公告)号：US08244635B2
公开(公告)日：2012-08-14
申请号：US09839735
申请日：2001-04-20
申请人： Gregg Freishtat , Vikas Rijsinghani
发明人： Gregg Freishtat , Vikas Rijsinghani
IPC分类号： G06Q40/00
CPC分类号： G06Q30/06 , G06Q20/10 , G06Q40/00 , G06Q40/12
摘要： A personal information collection and delivery system has a collection component executed by a first enterprise, for collecting information for specific individuals from a plurality of information provider's sites, an aggregation component executed by the first enterprise, for aggregating and storing the collected information identified for individual ones of the specific individuals; and a plurality of delivery components executed by a like plurality of second enterprises, for delivering said aggregated information to the specific individuals. This system is characterized in that delivery is distinguished to individual ones of the second enterprises. In some cases the information providers are the second enterprises that manage delivery, in which case they may limit access according to a variety of variables. Also in some cases the providers also provide transactions services, and the specific individuals connecting through the system may accomplish transactions, which may include drag-and-drop implementation.
摘要翻译：个人信息收集和传送系统具有由第一企业执行的收集组件，用于从多个信息提供者的站点收集特定个人的信息，由第一企业执行的聚合组件，用于聚集和存储为个人识别的所收集的信息具体个人; 以及由相同的多个第二企业执行的多个传送部件，用于将所述聚合信息传递给特定个体。该系统的特征在于，分配到第二个企业中的个体。在某些情况下，信息提供者是管理交付的第二个企业，在这种情况下，它们可能会根据各种变量限制访问。同样在某些情况下，提供商还提供交易服务，并且通过系统连接的特定个人可以完成交易，其可以包括拖放实现。

10. 发明授权

US08005755B2 System and method for syndicated transactions 有权
标题翻译：联合交易的系统和方法
公开(公告)号：US08005755B2
公开(公告)日：2011-08-23
申请号：US09842241
申请日：2001-04-24
申请人： Gregg Freishtat , Vikas Rijsinghani
发明人： Gregg Freishtat , Vikas Rijsinghani
IPC分类号： G06Q40/00
CPC分类号： G06Q30/06 , G06Q20/102 , G06Q30/0201
摘要： A software-based syndication and filtering platform for a first Web server hosted by a first enterprise has a rules-based filter for interacting with communications from customers of the first enterprise, the communications coming from a second Web-site of a second enterprise, and a discrimination layer for providing specific services to said customers according to one or more characteristics of the Web site of the second enterprise. In some cases there is also a layer for interacting with a third Web server hosted by a third enterprise. In preferred embodiments the services include a broad range of transaction capabilities.
摘要翻译：用于由第一企业托管的第一Web服务器的基于软件的联合和过滤平台具有用于与来自第一企业的客户的通信交互的基于规则的过滤器，来自第二企业的第二网站的通信，以及用于根据第二企业的网站的一个或多个特征向所述客户提供特定服务的识别层。在某些情况下，还有一个层与第三个企业托管的第三个Web服务器进行交互。在优选实施例中，服务包括广泛的交易能力。

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