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    • 3. 发明申请
    • Method and system for a user-following interface
    • 用户跟踪界面的方法和系统
    • US20070013716A1
    • 2007-01-18
    • US11523484
    • 2006-09-19
    • Frederik KjeldsenAnthony LevasGopal PingaliClaudio Pinhanez
    • Frederik KjeldsenAnthony LevasGopal PingaliClaudio Pinhanez
    • G09G5/02
    • G03B21/28H04N5/74
    • Techniques are disclosed for projecting an image onto a surface suitable for interaction with a user while avoiding user occlusion, and while correcting for distortion due to oblique projection. The displayed image moves to a suitable surface at a suitable size and orientation as a user moves around an environment, resulting in a user-following interface. Surfaces are selected in which the projected interface is not occluded by the user or other objects in the environment. Displayed images may be interactive, and moved into an interaction area on a suitable surface that is convenient for the user. The interaction area may or may not coincide with the display area. Adaptation of the projected interface is allowed so that the content of the display and the style of interaction widgets are modified based on distance from the user and orientation of the user with respect to a projected interface.
    • 公开了用于将图像投影到适合于与用户相互作用的表面上同时避免用户遮挡的同时,同时校正由于倾斜投影引起的失真的技术。 当用户围绕环境移动时,显示的图像以合适的尺寸和方向移动到合适的表面,导致用户跟随界面。 选择表面,其中投影界面不被环境中的用户或其他对象遮挡。 显示的图像可以是交互式的,并且移动到对于用户方便的合适表面上的交互区域中。 交互区域可以与显示区域重合也可以不一致。 允许对投影界面进行适应,使得根据与用户相对于投影界面的用户距离和方位来修改显示内容和交互小部件的风格。
    • 9. 发明授权
    • Customization and reuse of logged agent activity during remote take over help session
    • 在远程接管帮助会话期间定制和重用已记录的代理活动
    • US08055944B2
    • 2011-11-08
    • US12190257
    • 2008-08-12
    • Sinem GuvenGopal PingaliClaudio S. PinhanezMark E. Podlaseck
    • Sinem GuvenGopal PingaliClaudio S. PinhanezMark E. Podlaseck
    • G06F11/00
    • G06F11/0793G06F11/0748
    • An apparatus and a method is provided for verifying the setup of a current computer in need of repair, parsing and updating a previously created activity log file to provide usable steps that refer to the appropriate configuration settings for the computer being repaired. The method includes obtaining an indication of a problem on a remote computer, reviewing stored log files to determine if an old log file associated with the problem exists and if the old log file does not exist, creating a new log file to store steps associated with repair operations. The method also includes if the old log file exists, retrieving the old log file and obtaining the remote computer configurations, parsing the old log file to identify references to configuration settings and comparing the configuration settings in the old log file with the remote computer configuration. The method further includes updating at least one configuration setting of the old log file to reflect the remote computer configuration, if the at least one configuration setting in the old log file is different from the remote computer configuration and executing steps in the old log file to solve the problem on the remote computer.
    • 提供了一种装置和方法,用于验证需要修复,解析和更新先前创建的活动日志文件的当前计算机的设置,以提供参考正在修复的计算机的适当配置设置的可用步骤。 该方法包括获得远程计算机上的问题的指示,查看存储的日志文件以确定是否存在与该问题相关联的旧日志文件,并且如果旧的日志文件不存在,则创建新的日志文件来存储与 维修作业。 该方法还包括如果旧日志文件存在,检索旧日志文件和获取远程计算机配置,解析旧日志文件以识别对配置设置的引用,并将旧日志文件中的配置设置与远程计算机配置进行比较。 该方法还包括:如果旧日志文件中的至少一个配置设置与远程计算机配置不同,并且执行旧日志文件中的步骤,则更新旧日志文件的至少一个配置设置以反映远程计算机配置 解决远程计算机上的问题。
    • 10. 发明申请
    • CUSTOMIZATION AND REUSE OF LOGGED AGENT ACTIVITY DURING REMOTE TAKE OVER HELP SESSION
    • 在帮助过程中远程登录的代理活动的自定义和重新使用
    • US20100042867A1
    • 2010-02-18
    • US12190257
    • 2008-08-12
    • Sinem GuvenGopal PingaliClaudio S. PinhanezMark E. Podlaseck
    • Sinem GuvenGopal PingaliClaudio S. PinhanezMark E. Podlaseck
    • G06F11/07
    • G06F11/0793G06F11/0748
    • An apparatus and a method is provided for verifying the setup of a current computer in need of repair, parsing and updating a previously created activity log file to provide usable steps that refer to the appropriate configuration settings for the computer being repaired. The method includes obtaining an indication of a problem on a remote computer, reviewing stored log files to determine if an old log file associated with the problem exists and if the old log file does not exist, creating a new log file to store steps associated with repair operations. The method also includes if the old log file exists, retrieving the old log file and obtaining the remote computer configurations, parsing the old log file to identify references to configuration settings and comparing the configuration settings in the old log file with the remote computer configuration. The method further includes updating at least one configuration setting of the old log file to reflect the remote computer configuration, if the at least one configuration setting in the old log file is different from the remote computer configuration and executing steps in the old log file to solve the problem on the remote computer.
    • 提供了一种装置和方法,用于验证需要修复,解析和更新先前创建的活动日志文件的当前计算机的设置,以提供参考正在修复的计算机的适当配置设置的可用步骤。 该方法包括获得远程计算机上的问题的指示,查看存储的日志文件以确定是否存在与该问题相关联的旧日志文件,并且如果旧的日志文件不存在,则创建新的日志文件来存储与 维修作业。 该方法还包括如果旧日志文件存在,检索旧日志文件和获取远程计算机配置,解析旧日志文件以识别对配置设置的引用,并将旧日志文件中的配置设置与远程计算机配置进行比较。 该方法还包括:如果旧日志文件中的至少一个配置设置与远程计算机配置不同,并且执行旧日志文件中的步骤,则更新旧日志文件的至少一个配置设置以反映远程计算机配置 解决远程计算机上的问题。