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    • 3. 发明申请
    • SELECTIVE DELIVERY OF CONTENT ITEMS
    • 选择性交付内容项目
    • US20120253926A1
    • 2012-10-04
    • US13077253
    • 2011-03-31
    • Kai ChenScott S. BensonJun YangAnurag AgarwalScott GilpinFan ZhangSheng Ma
    • Kai ChenScott S. BensonJun YangAnurag AgarwalScott GilpinFan ZhangSheng Ma
    • G06Q30/00
    • G06Q10/06G06Q30/0241
    • Systems, methods, and computer programs encoded on a computer-readable storage medium for allocating a minimum number of impressions to a content item in order to satisfy a delivery goal for the content item during a certain period of time are described. In some implementations, a satisfaction index (SI) for each content item can be used. The SI is a metric that reflects the degree to which a content selection service is on pace to meet a delivery goal for a content item within some period. The SI can be used to compare the number of impressions that have been allocated to the content item thus far in a period to the delivery or allocation goal for the content item in the period. A content selection service may determine scores for impression allocations based on both an estimate of value and the SI for a candidate content item in order to balance the goals of meeting delivery goals and optimizing impression inventory value.
    • 描述了在计算机可读存储介质上编码的系统,方法和计算机程序,用于向内容项目分配最少数量的展示以便在特定时间段内满足内容项目的传送目标。 在一些实现中,可以使用每个内容项目的满意度索引(SI)。 SI是一个度量,反映了内容选择服务在某一时期内满足内容项目的投放目标的步调程度。 SI可用于将期间内分配给目标的展示次数与期间内容项目的投放或分配目标进行比较。 内容选择服务可以基于候选内容项的价值估计和SI来确定用于展示分配的分数,以便平衡满足递送目标和优化展示库存值的目标。
    • 8. 发明授权
    • Method and apparatus for authoring and optimizing flowcharts
    • 制作和优化流程图的方法和装置
    • US08341610B2
    • 2012-12-25
    • US11686959
    • 2007-03-15
    • Alina BeygelzimerMark BrodieSheng MaJonathan LenchnerIrina Rish
    • Alina BeygelzimerMark BrodieSheng MaJonathan LenchnerIrina Rish
    • G06F9/45G06F9/44
    • G09B7/00
    • A method and system for generating problem resolution flowcharts, whereby users do not author flowcharts directly but instead author a dependency matrix of questions and answers related by state or underlying problem cause. After creation of a matrix of questions and answers, a corresponding flowchart is then calculated based on the information in the dependency matrix, and also based on the likelihood of the various problems and their causes. The probabilities of problems and their causes may be estimated or may be calculated from historical data accumulated by use of the flow chart, or some combination of the two. These probabilities are incorporated into the answer cells of the dependency matrix. The resulting flowchart is tested and evaluated, and the results of testing and evaluation are used to make modifications in the matrix of questions and answers. The flowchart is then made available for execution by a problem determination engine, usable by staff at a help center or directly as self-help to a customer over a network. Experience from use of the problem determination engine is accumulated for use in further refinements of the dependency matrix and its probabilities.
    • 用于生成问题解决流程图的方法和系统,其中用户不直接创作流程图,而是创建与状态或潜在问题原因相关的问题和答案的依赖矩阵。 在创建了问题和答案矩阵之后,根据依赖矩阵中的信息,并根据各种问题及其原因的可能性,计算出相应的流程图。 问题的可能性及其原因可以估计,或者可以通过使用流程图累积的历史数据或两者的某种组合来计算。 这些概率被并入依赖矩阵的答案单元格中。 所得流程图经过测试和评估,测试和评估结果用于对问题和答案矩阵进行修改。 然后,该流程图可由问题确定引擎执行,可由帮助中心的工作人员使用,或直接作为对网络上的客户的自助。 积累了使用问题确定引擎的经验,用于进一步细化依赖矩阵及其概率。