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1. 发明授权

US07673796B2 System and method for providing remote site intervention support for self-checkout stations 有权
标题翻译：为自助结账站提供远程站点干预支持的系统和方法
公开(公告)号：US07673796B2
公开(公告)日：2010-03-09
申请号：US11546101
申请日：2006-10-11
申请人： Erick Christian Kobres , John Fredrick Crooks , David Taylor Baker
发明人： Erick Christian Kobres , John Fredrick Crooks , David Taylor Baker
IPC分类号： G06K15/00
CPC分类号： A47F9/048 , G07G1/0036 , G07G1/0045 , G07G1/0054 , G07G1/14 , G07G3/00
摘要： A system and method enables intervention events occurring at a self-checkout station at a retail site to be addressed by an operator located at a remote site distant from the retail site. The system includes a checkout station located at a retail site, a video camera and microphone mounted at the checkout station, a data communicator for collecting video and audio data from the video camera and microphone and operational data from the checkout station, an intervention service station for receiving the video, audio, and operational data from the data communicator, the intervention service station being located off-site from the retail site; and the intervention service station includes a checkout station command generator for generating and sending checkout station commands to the checkout station in response to the operational data received from the data communicator so that an operator at the intervention service station can intervene in the checkout station operation.
摘要翻译：系统和方法使得在零售地点的自助结账站发生的干预事件能够由位于远离零售地点的远程站点的运营商解决。该系统包括位于零售点的检验站，安装在检验站的摄像机和麦克风，用于从摄像机和麦克风收集视频和音频数据的数据通信器以及来自检验台的操作数据，干预服务站用于从所述数据通信器接收所述视频，音频和操作数据，所述干预服务站位于所述零售站点外的场外; 并且所述干预服务站包括检验站指令发生器，用于响应于从所述数据通信器接收到的操作数据，向所述检验站生成和发送检验站命令，从而所述干预服务站的操作员可以介入所述检验站操作。

2. 发明申请

US20080087724A1 System and method for providing remote site intervention support for self-checkout stations 有权
标题翻译：为自助结账站提供远程站点干预支持的系统和方法
公开(公告)号：US20080087724A1
公开(公告)日：2008-04-17
申请号：US11546101
申请日：2006-10-11
申请人： Erick Christian Kobres , John Fredrick Crooks , David Taylor Baker
发明人： Erick Christian Kobres , John Fredrick Crooks , David Taylor Baker
IPC分类号： G06K15/00
CPC分类号： A47F9/048 , G07G1/0036 , G07G1/0045 , G07G1/0054 , G07G1/14 , G07G3/00
摘要： A system and method enables intervention events occurring at a self-checkout station at a retail site to be addressed by an operator located at a remote site distant from the retail site. The system includes a checkout station located at a retail site, a video camera and microphone mounted at the checkout station, a data communicator for collecting video and audio data from the video camera and microphone and operational data from the checkout station, an intervention service station for receiving the video, audio, and operational data from the data communicator, the intervention service station being located off-site from the retail site; and the intervention service station includes a checkout station command generator for generating and sending checkout station commands to the checkout station in response to the operational data received from the data communicator so that an operator at the intervention service station can intervene in the checkout station operation.
摘要翻译：系统和方法使得在零售地点的自助结账站发生的干预事件能够由位于远离零售地点的远程站点的运营商解决。该系统包括位于零售点的检验站，安装在检验站的摄像机和麦克风，用于从摄像机和麦克风收集视频和音频数据的数据通信器以及来自检验台的操作数据，干预服务站用于从所述数据通信器接收所述视频，音频和操作数据，所述干预服务站位于所述零售站点外的场外; 并且所述干预服务站包括检验站指令发生器，用于响应于从所述数据通信器接收到的操作数据，向所述检验站生成和发送检验站命令，从而所述干预服务站的操作员可以介入所述检验站操作。

3. 发明授权

US06781580B2 Methods and apparatus for replacing an electronic shelf label battery 有权
标题翻译：更换电子货架标签电池的方法和装置
公开(公告)号：US06781580B2
公开(公告)日：2004-08-24
申请号：US09918748
申请日：2001-07-31
申请人： John Fredrick Crooks
发明人： John Fredrick Crooks
IPC分类号： G09G500
CPC分类号： H01M10/425 , G06F3/147 , G09G2380/04 , H01M10/42 , H01M10/4264
摘要： Systems and techniques for electronic shelf label (ESL) battery replacement are described. A first embodiment includes an ESL having a single battery and two battery compartments. A replacement battery is placed within the empty battery compartment before the old battery is removed. In a second embodiment, an ESL includes a single battery situated in a single battery compartment, and a large value capacitor connected in parallel with the battery which maintains the contents of the ESL's volatile RAM while the single battery is changed. In a third embodiment, an ESL includes two battery compartments, a single battery and a large value capacitor connected in parallel with the battery. In another aspect, an ESL displays instructions for changing the ESL battery. The ESL includes a pushbutton for user input which allows the user to cycle through multiple battery change instructions. These instructions may be stored in locally in the ESL or may be transmitted to the ESL from a host system.
摘要翻译：描述了电子货架标签（ESL）电池更换的系统和技术。第一实施例包括具有单个电池和两个电池隔间的ESL。在取出旧电池之前，将更换的电池放置在空电池仓内。在第二实施例中，ESL包括位于单个电池室中的单个电池和与电池并联连接的大值电容器，其在单个电池改变时保持ESL的易失性RAM的内容。在第三实施例中，ESL包括与电池并联连接的两个电池室，单个电池和大值电容器。另一方面，ESL显示更改ESL电池的说明。 ESL包括用于用户输入的按钮，允许用户循环执行多个电池更换指令。这些指令可以本地存储在ESL中，或者可以从主机系统发送到ESL。

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