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1. 发明授权

US11349994B2 Automated communications response system 有权
公开(公告)号：US11349994B2
公开(公告)日：2022-05-31
申请号：US16017152
申请日：2018-06-25
申请人： Eolas Technologies Inc.
发明人： Steven Carl Landers , Michael D. Doyle
IPC分类号： G06F15/16 , H04M7/00 , H04L12/18 , H04M1/64 , H04M3/42 , H04L65/1063 , H04L65/1069 , H04L51/046 , H04L51/56 , H04W88/02
摘要： In one embodiment, a system provides for end-user control over the automatic recognition of communication situations by detection of unique telecommunication event characteristics and the consequential responses to those situations by invocation of related programmatic responses. The system allows an end user to specify various patterns of telecommunication event characteristics that describe various situational aspects of incoming communications, such as the timing and originator of voice calls, the content of, timing of, and author of chat messages, etc., as well as appropriate sets of programmatic response actions to be performed in response to those communications, such as initiating conference calls, sending chat messages, routing calls to other users, etc. The system monitors incoming communications, matches characteristic patterns to recognize the situations, and then invokes the matching response actions, thereby automating many functions of the communication system that previously would have had to be performed manually.

2. 发明授权

US10015318B2 Automated communications response system 有权
公开(公告)号：US10015318B2
公开(公告)日：2018-07-03
申请号：US14796538
申请日：2015-07-10
申请人： Eolas Technologies, Inc.
发明人： Steven Carl Landers , Michael D. Doyle
IPC分类号： G06F15/16 , H04M7/00 , H04L12/18 , H04M1/64 , H04M3/42 , H04L29/06 , H04L12/58 , H04W88/02
CPC分类号： H04M7/0015 , H04L12/1827 , H04L51/046 , H04L51/36 , H04L65/1063 , H04L65/1069 , H04M1/64 , H04M3/42161 , H04M7/0063 , H04W88/02
摘要： In one embodiment, a system provides for end-user control over the automatic recognition of communication situations by detection of unique telecommunication event characteristics and the consequential responses to those situations by invocation of related programmatic responses. The system allows an end user to specify various patterns of telecommunication event characteristics that describe various situational aspects of incoming communications, such as the timing and originator of voice calls, the content of, timing of, and author of chat messages, etc., as well as appropriate sets of programmatic response actions to be performed in response to those communications, such as initiating conference calls, sending chat messages, routing calls to other users, etc. The system monitors incoming communications, matches characteristic patterns to recognize the situations, and then invokes the matching response actions, thereby automating many functions of the communication system that previously would have had to be performed manually.

3. 发明申请

US20220286560A1 AUTOMATED COMMUNICATIONS RESPONSE SYSTEM 有权
公开(公告)号：US20220286560A1
公开(公告)日：2022-09-08
申请号：US17804171
申请日：2022-05-26
申请人： Eolas Technologies Inc.
发明人： Steven Carl Landers , Michael D. Doyle
IPC分类号： H04M7/00 , H04L12/18 , H04M1/64 , H04M3/42 , H04L65/1063 , H04L65/1069 , H04L51/56 , H04L51/046 , H04W88/02
摘要： In one embodiment, a system provides for end-user control over the automatic recognition of communication situations by detection of unique telecommunication event characteristics and the consequential responses to those situations by invocation of related programmatic responses. The system allows an end user to specify various patterns of telecommunication event characteristics that describe various situational aspects of incoming communications, such as the timing and originator of voice calls, the content of, timing of, and author of chat messages, etc., as well as appropriate sets of programmatic response actions to be performed in response to those communications, such as initiating conference calls, sending chat messages, routing calls to other users, etc. The system monitors incoming communications, matches characteristic patterns to recognize the situations, and then invokes the matching response actions, thereby automating many functions of the communication system that previously would have had to be performed manually.

4. 发明申请

US20180309878A1 AUTOMATED COMMUNICATIONS RESPONSE SYSTEM 审中-公开
公开(公告)号：US20180309878A1
公开(公告)日：2018-10-25
申请号：US16017152
申请日：2018-06-25
申请人： Eolas Technologies Inc.
发明人： Steven Carl Landers , Michael D. Doyle
IPC分类号： H04M7/00 , H04W88/02 , H04M3/42 , H04M1/64 , H04L12/18 , H04L29/06 , H04L12/58
CPC分类号： H04M7/0015 , H04L12/1827 , H04L51/046 , H04L51/36 , H04L65/1063 , H04L65/1069 , H04M1/64 , H04M3/42161 , H04M7/0063 , H04W88/02
摘要： In one embodiment, a system provides for end-user control over the automatic recognition of communication situations by detection of unique telecommunication event characteristics and the consequential responses to those situations by invocation of related programmatic responses. The system allows an end user to specify various patterns of telecommunication event characteristics that describe various situational aspects of incoming communications, such as the timing and originator of voice calls, the content of, timing of, and author of chat messages, etc., as well as appropriate sets of programmatic response actions to be performed in response to those communications, such as initiating conference calls, sending chat messages, routing calls to other users, etc. The system monitors incoming communications, matches characteristic patterns to recognize the situations, and then invokes the matching response actions, thereby automating many functions of the communication system that previously would have had to be performed manually.

5. 发明申请

US20150373201A1 AUTOMATED COMMUNICATIONS RESPONSE SYSTEM 有权
标题翻译：自动通信应答系统
公开(公告)号：US20150373201A1
公开(公告)日：2015-12-24
申请号：US14796538
申请日：2015-07-10
申请人： Eolas Technologies, Inc.
发明人： Steven Carl Landers , Michael D. Doyle
IPC分类号： H04M7/00 , H04L12/58 , H04W88/02 , H04M1/64
CPC分类号： H04M7/0015 , H04L12/1827 , H04L51/046 , H04L51/36 , H04L65/1063 , H04L65/1069 , H04M1/64 , H04M3/42161 , H04M7/0063 , H04W88/02
摘要： In one embodiment, a system provides for end-user control over the automatic recognition of communication situations by detection of unique telecommunication event characteristics and the consequential responses to those situations by invocation of related programmatic responses. The system allows an end user to specify various patterns of telecommunication event characteristics that describe various situational aspects of incoming communications, such as the timing and originator of voice calls, the content of, timing of, and author of chat messages, etc., as well as appropriate sets of programmatic response actions to be performed in response to those communications, such as initiating conference calls, sending chat messages, routing calls to other users, etc. The system monitors incoming communications, matches characteristic patterns to recognize the situations, and then invokes the matching response actions, thereby automating many functions of the communication system that previously would have had to be performed manually.
摘要翻译：在一个实施例中，系统通过检测独特的电信事件特征以及通过调用相关的程序化响应对这些情况的相应响应来提供最终用户对通信状态的自动识别的控制。该系统允许最终用户指定描述进入通信的各种情境方面的电信事件特征的各种模式，例如语音呼叫的定时和发起者，聊天消息的内容，定时和作者等，作为以及响应于诸如发起电话会议，发送聊天消息，向其他用户的路由呼叫等那些通信而执行的适当的编程响应动作集合。系统监视进入的通信，匹配特征模式以识别情况，以及然后调用匹配的响应动作，从而自动执行以前不得不手动执行的通信系统的许多功能。

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