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1. 发明授权

US08738704B2 Publish/subscribe broker messaging system and method 有权
标题翻译：发布/订阅经纪人消息系统和方法
公开(公告)号：US08738704B2
公开(公告)日：2014-05-27
申请号：US12876926
申请日：2010-09-07
申请人： Daniel Stark , Jeremy Lee Reitz
发明人： Daniel Stark , Jeremy Lee Reitz
IPC分类号： G06F15/16
CPC分类号： H04L12/66
摘要： A publish/subscribe broker messaging system and method for processing a data message based on a message broker scheduling algorithm. The scheduling algorithm can be configured in association with a message broker to receive and transmit the data message associated with one or more publishers to a subscriber. The subscriber can register a subscription with respect to the message broker to receive the data message based on a selected topic. An attribute can be added to the selected topic description based on the scheduling algorithm in order to schedule the data message from the publisher with respect to the selected topic via the message broker. The data message with respect to the selected topic from the publisher can be processed sequentially and the scheduling algorithm can process other topics simultaneously. The data messages from other publishers with similar topic can also be processed simultaneously in order to transmit a high volume of message while ensuring high levels of service.
摘要翻译：一种基于消息代理调度算法处理数据消息的发布/订阅代理消息系统和方法。调度算法可以与消息代理相关联地配置，以接收和发送与一个或多个发布者相关联的数据消息给用户。订户可以针对消息代理注册订阅，以基于所选主题接收数据消息。可以基于调度算法将属性添加到所选择的主题描述中，以便经由消息代理从相对于所选主题的发布者调度数据消息。可以顺序地处理关于来自发布者的所选主题的数据消息，并且调度算法可以同时处理其他主题。来自具有相似主题的其他发布者的数据消息也可以被同时处理，以便在确保高水平的服务的同时发送大量消息。

2. 发明申请

US20120059882A1 PUBLISH/SUBSCRIBE BROKER MESSAGING SYSTEM AND METHOD 有权
标题翻译：发行/订阅经纪人消息传递系统和方法
公开(公告)号：US20120059882A1
公开(公告)日：2012-03-08
申请号：US12876926
申请日：2010-09-07
申请人： Daniel Stark , Jeremy Lee Reitz
发明人： Daniel Stark , Jeremy Lee Reitz
IPC分类号： G06F15/16
CPC分类号： H04L12/66
摘要： A publish/subscribe broker messaging system and method for processing a data message based on a message broker scheduling algorithm. The scheduling algorithm can be configured in association with a message broker to receive and transmit the data message associated with one or more publishers to a subscriber. The subscriber can register a subscription with respect to the message broker to receive the data message based on a selected topic. An attribute can be added to the selected topic description based on the scheduling algorithm in order to schedule the data message from the publisher with respect to the selected topic via the message broker. The data message with respect to the selected topic from the publisher can be processed sequentially and the scheduling algorithm can process other topics simultaneously. The data messages from other publishers with similar topic can also be processed simultaneously in order to transmit a high volume of message while ensuring high levels of service.
摘要翻译：一种基于消息代理调度算法处理数据消息的发布/订阅代理消息系统和方法。调度算法可以与消息代理相关联地配置，以接收和发送与一个或多个发布者相关联的数据消息给用户。订户可以针对消息代理注册订阅，以基于所选主题接收数据消息。可以基于调度算法将属性添加到所选择的主题描述中，以便经由消息代理从相对于所选主题的发布者调度数据消息。可以顺序地处理关于来自发布者的所选主题的数据消息，并且调度算法可以同时处理其他主题。来自具有相似主题的其他发布者的数据消息也可以被同时处理，以便在确保高水平的服务的同时发送大量消息。

3. 发明申请

US20100271655A1 METHOD AND SYSTEM FOR REPLENISHING CONSUMABLES IN A PRINTING CONFIGURATION BASED ON CONFIDENCE INTERVALS 审中-公开
标题翻译：基于置信区间的打印配置中消耗耗材的方法和系统
公开(公告)号：US20100271655A1
公开(公告)日：2010-10-28
申请号：US12428819
申请日：2009-04-23
申请人： Jeremy Lee Reitz
发明人： Jeremy Lee Reitz
IPC分类号： G06F15/00
CPC分类号： G06F3/1235 , G06F3/121 , G06F3/1287
摘要： A system and method for replenishing consumables in a printing system having a plurality of multi-function devices (MFDs), including receiving information related to the plurality of MFDs; enabling at least one of the plurality of MFDs to automatically generate and transmit a notification to a storage station based on at least a portion of the information; selectively tracking one or more parameters within the information received from the plurality of MFDs; comparing the one or more parameters with one or more preset parameters stored in the storage station; and determining a confidence level interval for each of the consumables of the at least one of the plurality of MFDs that generated and transmitted the notification; wherein the consumables are automatically replenished if the confidence level interval is greater than or equal to a pre-established confidence level for at least one of the plurality of MFDs.
摘要翻译：一种用于在具有多个多功能装置（MFD）的打印系统中补充消耗品的系统和方法，包括接收与所述多个MFD有关的信息; 使得所述多个MFD中的至少一个能够基于所述信息的至少一部分自动生成并向存储站发送通知; 选择性地跟踪从所述多个MFD接收的信息内的一个或多个参数; 将所述一个或多个参数与存储在所述存储站中的一个或多个预设参数进行比较; 以及确定所述生成和发送所述通知的所述多个MFD中的至少一个的所述消耗品中的每一个的置信水平间隔; 其中如果所述置信水平间隔大于或等于所述多个MFD中的至少一个MFD的预先建立的置信水平，则所述消耗品被自动补充。

4. 发明申请

US20120209565A1 SYSTEM AND METHOD TO DETECT PRINTING DEVICES WITH HIGH INCIDENT RATES 有权
标题翻译：用高检测率检测打印设备的系统和方法
公开(公告)号：US20120209565A1
公开(公告)日：2012-08-16
申请号：US13025233
申请日：2011-02-11
申请人： John C. Handley , Jie Ning , Jeremy Lee Reitz
发明人： John C. Handley , Jie Ning , Jeremy Lee Reitz
IPC分类号： G06F17/18 , G06F15/00
CPC分类号： G06F3/1273 , G06F3/121 , G06F3/1234 , G06F3/1285 , G06F11/076
摘要： Method and systems of identifying a printing device having an exceptional incident rate among a plurality of printing devices are disclosed. For each of a plurality of printing devices, a processor receiving a printing device model, a print volume, and an incident count that includes a number of incidents occurring within a particular time frame. The processor determines a generalized linear regression model of the incident counts for each printing device model and also determines a predicted incident count for each printing device model using the generalized regression model. The processor determines a residual value for each printing device between the incident count for the printing device and the predicted incident count for the printing device model associated with the printing device. The processor identifies one or more printing devices having a residual value exceeding a threshold value.
摘要翻译：公开了识别在多个打印装置中具有异常入射速率的打印装置的方法和系统。对于多个打印装置中的每一个，处理器接收打印装置模型，打印量和包括在特定时间范围内发生的多个事件的事件计数。处理器确定每个打印设备模型的事件计数的广义线性回归模型，并且还使用广义回归模型确定每个打印设备模型的预测事件计数。处理器在打印设备的事件计数和与打印设备相关联的打印设备模型的预测事件计数之间确定每个打印设备的残留值。处理器识别具有超过阈值的残差值的一个或多个打印装置。

5. 发明申请

US20110078514A1 METHOD AND SYSTEM FOR MAINTENANCE OF NETWORK RENDERING DEVICES 有权
标题翻译：网络渲染设备维护方法与系统
公开(公告)号：US20110078514A1
公开(公告)日：2011-03-31
申请号：US12570889
申请日：2009-09-30
申请人： Matthew Scrafford , Jeremy Lee Reitz
发明人： Matthew Scrafford , Jeremy Lee Reitz
IPC分类号： G06F11/07
CPC分类号： G06Q10/00
摘要： A method and system for automatically generating a helpdesk ticket when a remote rendering device possesses a series of customer resolvable events within a time period. The helpdesk ticket can be moved into an active state when an alert associated with the customer resolvable events is triggered and the ticket can be moved into a passive state when the alert is no longer triggered for the predefined time period. The helpdesk ticket can be retained in the active state if the fault condition detected for a defined number of times without being out of that state for the predefined time period. A device management module sends a notification indicative on each change of the state associated with the rendering device to a helpdesk unit. The device management module can also reset the time period between alerts if the problem occurs infrequently and the ticket can be automatically closed.
摘要翻译：一种当远程呈现设备在一段时间内拥有一系列客户可解析事件时自动生成帮助台票据的方法和系统。当触发与客户可解析事件相关联的警报时，帮助台票可以移动到活动状态，并且当警报不再在预定义的时间段内触发时，票证可以移动到被动状态。如果在预定义的时间段内检测到故障条件，而不超出该状态，则帮助台票可以保持在活动状态。设备管理模块将与呈现设备相关联的状态的每次改变指示给帮助台单元。如果问题不经常发生，并且机票可以自动关闭，设备管理模块还可以重置警报之间的时间段。

6. 发明授权

US08788373B2 Call center integrated printing device consumable cabinet device service 有权
标题翻译：呼叫中心集成打印设备消耗柜设备服务
公开(公告)号：US08788373B2
公开(公告)日：2014-07-22
申请号：US12891894
申请日：2010-09-28
申请人： Jeremy Lee Reitz , Carl Robertson , Neeraj Wadhera
发明人： Jeremy Lee Reitz , Carl Robertson , Neeraj Wadhera
IPC分类号： G06Q10/00 , G06Q10/08 , G03G15/00
CPC分类号： G06Q10/087 , G03G15/5079 , G03G15/553
摘要： A system and method for tracking, controlling, and replenishing consumption of at least one consumable item in a printing system are disclosed. The system includes a first network and a printing device coupled to the first network. A cabinet device coupled to the first network stores and controllably dispenses the at least one consumable item.
摘要翻译：公开了一种用于跟踪，控制和补充打印系统中至少一个消耗品的消耗的系统和方法。该系统包括耦合到第一网络的第一网络和打印设备。耦合到第一网络的柜装置存储并可控制地分配至少一个消耗品。

7. 发明授权

US07996729B2 Method and system for maintenance of network rendering devices 有权
标题翻译：网络渲染设备的维护方法和系统
公开(公告)号：US07996729B2
公开(公告)日：2011-08-09
申请号：US12570889
申请日：2009-09-30
申请人： Matthew Scrafford , Jeremy Lee Reitz
发明人： Matthew Scrafford , Jeremy Lee Reitz
IPC分类号： G06F11/00
CPC分类号： G06Q10/00
摘要： A method and system for automatically generating a helpdesk ticket when a remote rendering device possesses a series of customer resolvable events within a time period. The helpdesk ticket can be moved into an active state when an alert associated with the customer resolvable events is triggered and the ticket can be moved into a passive state when the alert is no longer triggered for the predefined time period. The helpdesk ticket can be retained in the active state if the fault condition detected for a defined number of times without being out of that state for the predefined time period. A device management module sends a notification indicative on each change of the state associated with the rendering device to a helpdesk unit. The device management module can also reset the time period between alerts if the problem occurs infrequently and the ticket can be automatically closed.
摘要翻译：一种当远程呈现设备在一段时间内拥有一系列客户可解析事件时自动生成帮助台票据的方法和系统。当触发与客户可解析事件相关联的警报时，帮助台票可以移动到活动状态，并且当警报不再在预定义的时间段内触发时，票证可以移动到被动状态。如果在预定义的时间段内检测到故障条件，而不超出该状态，则帮助台票可以保持在活动状态。设备管理模块将与呈现设备相关联的状态的每次改变指示给帮助台单元。如果问题不经常发生，并且机票可以自动关闭，设备管理模块还可以重置警报之间的时间段。

8. 发明申请

US20100238462A1 SYSTEM AND METHOD FOR IMAGE QUALITY ANALYSIS AND DIAGNOSTICS 审中-公开
标题翻译：用于图像质量分析和诊断的系统和方法
公开(公告)号：US20100238462A1
公开(公告)日：2010-09-23
申请号：US12405782
申请日：2009-03-17
申请人： Jeremy Lee Reitz , Yevgeniy Shustef
发明人： Jeremy Lee Reitz , Yevgeniy Shustef
IPC分类号： H04N1/60 , G06F3/12
CPC分类号： H04N1/6055 , G06F11/2294
摘要： A system and method for diagnosing image quality of a printer device's output is provided. The method includes receiving by a processor, via a network from a remote node of the network, a service incident report. The incident report includes an indication of a type of the printer device the printer device being disposed along the network at a location remote from the processor. The method further includes accessing by the processor a storage device storing a collection of test patterns, selecting by the processor a test pattern from the collection of test patterns based on the type of the printer device, wherein the test pattern is configured as input that the printer device can receive and output corresponding printed output, and transmitting by the processor the selected test pattern for the selected test pattern to be provided as input to the printer device.
摘要翻译：提供了一种用于诊断打印机设备输出的图像质量的系统和方法。该方法包括由处理器经由来自网络的远程节点的网络接收服务事件报告。事件报告包括打印机设备的类型的指示，该打印机设备沿远离处理器的位置沿网络布置。该方法还包括由处理器访问存储测试图案集合的存储设备，由处理器根据打印机设备的类型从测试图案的集合中选择测试模式，其中测试模式被配置为输入，打印机设备可以接收和输出相应的打印输出，并且由处理器传送所选择的测试图案的所选择的测试图案作为输入提供给打印机设备。

9. 发明申请

US20120078759A1 CALL CENTER INTEGRATED PRINTING DEVICE CONSUMABLE CABINET DEVICE SERVICE 有权
标题翻译：呼叫中心集成打印设备消耗柜设备服务
公开(公告)号：US20120078759A1
公开(公告)日：2012-03-29
申请号：US12891894
申请日：2010-09-28
申请人： Jeremy Lee Reitz , Carl Robertson , Neeraj Wadhera
发明人： Jeremy Lee Reitz , Carl Robertson , Neeraj Wadhera
IPC分类号： G06Q10/00 , G06F17/00
CPC分类号： G06Q10/087 , G03G15/5079 , G03G15/553
摘要： A system and method for tracking, controlling, and replenishing consumption of at least one consumable item in a printing system are disclosed. The system includes a first network and a printing device coupled to the first network. A cabinet device coupled to the first network stores and controllably dispenses the at least one consumable item.
摘要翻译：公开了一种用于跟踪，控制和补充打印系统中至少一个消耗品的消耗的系统和方法。该系统包括耦合到第一网络的第一网络和打印设备。耦合到第一网络的柜装置存储并可控制地分配至少一个消耗品。

10. 发明申请

US20100303481A1 TONER YIELD ANALYSIS FOR MONITOR AND REPLACEMENT OF CONSUMABLES WITHIN A PRINT SYSTEM 有权
标题翻译：用于打印系统中消耗品的监控和更换的色差分析
公开(公告)号：US20100303481A1
公开(公告)日：2010-12-02
申请号：US12472575
申请日：2009-05-27
申请人： Jeremy Lee Reitz , Matthew Owen Scrafford
发明人： Jeremy Lee Reitz , Matthew Owen Scrafford
IPC分类号： G03G15/08
CPC分类号： G03G15/556 , G03G15/0856 , G03G15/5079 , G03G15/553 , G03G2215/0888
摘要： Systems and methods are described hereinto to provide a notification when a predetermined event occurs that is related to a consumable. A print engine outputs hard copies based on electronically received data. One or more toner cartridges that are utilized by the print engine to place toner onto a hard copy substrate. A meter monitors and provides a level of remaining toner for each of the one or more cartridges. A yield component receives level data from each meter to compare to an expected yield and an expected grams per impression, wherein if the expected yield and/or the expected grams per impression are outside of a predetermined threshold, a signal is output.
摘要翻译：本文描述了系统和方法，以在与消耗品相关的预定事件发生时提供通知。打印引擎基于电子接收的数据输出硬拷贝。打印引擎使用的一个或多个墨粉盒将调色剂放置在硬拷贝基板上。仪表监测并提供一个或多个墨盒中的每一个的剩余墨粉量。收益分量接收来自每个计量表的水平数据，以与期望收益率和预期的每次展示克数进行比较，其中如果期望收益率和/或每个印象的预期克数超出预定阈值，则输出信号。

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