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    • 1. 发明申请
    • Methods, systems and computer program products for notifying telecommunications system technicians of pending work orders
    • 方法,系统和计算机程序产品,用于通知电信系统技术人员的待命工单
    • US20060160396A1
    • 2006-07-20
    • US11312943
    • 2005-12-20
    • Daniel MacauleyMichael GermanMatias PeluffoHester Tsui
    • Daniel MacauleyMichael GermanMatias PeluffoHester Tsui
    • H01R13/625
    • H04M3/2254H04Q1/136
    • Methods, systems and computer program products that notify technicians of work to be performed on a telecommunications system are provided. Interconnections with patch panel connector ports are monitored and a work order is generated in response to detecting the relocation of a patch cord connector at a patch panel. A technician automatically is notified that a work order has been generated. The technician is requested to acknowledge receipt of a work order notification. If an acknowledgement is not received within a predetermined period of time, an alternate technician is notified of the work order. A list of work orders are displayed on a display in communication with the telecommunications system. Displayed work orders can be filtered such that the a technician only views work orders he/she is authorized to view. A technician can select a displayed work order and retrieve additional information from a server managing the work orders.
    • 提供通知技术人员在电信系统上执行工作的方法,系统和计算机程序产品。 与接线板连接器端口的互连被监控,并且响应于在接线板检测到跳线连接器的重定位而产生工作指令。 通知技术人员已经生成工单。 技术人员被要求确认收到工单通知。 如果在预定时间段内没有接收到确认,则向备用技术人员通知工单。 工作单列表显示在与电信系统通信的显示器上。 可以过滤显示的工作单,以便技术人员仅查看他/她有权查看的工作订单。 技术人员可以选择显示的工单,并从管理工单的服务器检索附加信息。
    • 2. 发明申请
    • Methods, systems and computer program products for connecting and monitoring network equipment in a telecommunications system
    • 在电信系统中连接和监测网络设备的方法,系统和计算机程序产品
    • US20060160395A1
    • 2006-07-20
    • US11312914
    • 2005-12-20
    • Daniel MacauleyMichael GermanMatias PeluffoGeorge Brooks
    • Daniel MacauleyMichael GermanMatias PeluffoGeorge Brooks
    • H01R13/625
    • H04Q1/136H04M3/10H04M3/22H04M3/36H04M2201/14H04Q1/14
    • Methods, systems and computer program products for interconnecting network equipment with a telecommunications system includes identifying a patch panel connector port to be connected to a network equipment port, generating a work order for connecting the identified patch panel connector port to the network equipment port via a patch cord, monitoring the identified patch panel connector port to detect whether a patch cord connector has been inserted therein within a predetermined period of time, and monitoring the network equipment port for communications activity within a predetermined period of time. If a patch cord connector has not been inserted within the identified patch panel connector port within the predetermined period of time and/or if communications activity has not been detected at the network equipment port within the predetermined period of time, a technician is notified. Network equipment ports and patch panel ports are monitored for authorized and unauthorized connections.
    • 用于将网络设备与电信系统互连的方法,系统和计算机程序产品包括识别要连接到网络设备端口的接插板连接器端口,产生用于经由以下操作将所识别的接线板连接器端口连接到网络设备端口的工作命令 监视所识别的接线板连接器端口,以检测在预定时间段内是否插入了跳线连接器,并且在预定时间段内监视网络设备端口以进行通信活动。 如果在预定时间段内没有将接插线连接器插入识别的接线板连接器端口内,和/或如果在预定时间段内没有在网络设备端口处检测到通信活动,则通知技术人员。 监控网络设备端口和接线板端口,以进行授权和未经授权的连接。