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    • 2. 发明申请
    • RELATIONSHIP DATA MANAGEMENT
    • 关系数据管理
    • US20090327347A1
    • 2009-12-31
    • US12404617
    • 2009-03-16
    • Khanh HoangGregory Danforth
    • Khanh HoangGregory Danforth
    • G06F17/30
    • G06F17/30014G06F2216/03G06Q30/00Y10S707/99942Y10S707/99943Y10S707/99944Y10S707/99945
    • Some embodiments provide a system for processing relationship data that expresses relationship between various entities. In some embodiments, the entities are entities associated directly with an enterprise. The entities in some embodiments described below also include entities associated indirectly with the enterprise through other entities. However, one of ordinary skill will realize that some embodiments might only track relationships between entities directly associated with an enterprise. In some embodiments, the system consolidates disparate relationship data sets that relate to the same set of entities. For instance, in some embodiments, the system includes several data storages that store relationship data. For at least two entities, at least two different data storages store two different relationship data sets that differently express the relationship between the two entities. The system includes a hierarchy manager that receives the two different relationship data sets and consolidates the two different relationship data sets into one relationship data set that best expresses the relationship between the two entities.
    • 一些实施例提供用于处理表示各种实体之间的关系的关系数据的系统。 在一些实施例中,实体是与企业直接相关联的实体。 下面描述的一些实施例中的实体还包括通过其他实体间接与企业相关联的实体。 然而,普通技术人员将意识到,一些实施例可能仅跟踪与企业直接相关联的实体之间的关系。 在一些实施例中,系统整合与同一组实体相关的不同关系数据集。 例如,在一些实施例中,系统包括存储关系数据的多个数据存储器。 对于至少两个实体,至少两个不同的数据存储器存储两个不同的关系数据集,其不同地表达两个实体之间的关系。 该系统包括层次管理器,其接收两个不同的关系数据集,并将两个不同的关系数据集整合成最能表达两个实体之间的关系的一个关系数据集。
    • 3. 发明授权
    • System and method for integrating, managing and coordinating customer activities
    • 整合,管理和协调客户活动的系统和方法
    • US08583680B2
    • 2013-11-12
    • US13471422
    • 2012-05-14
    • Khanh Hoang
    • Khanh Hoang
    • G06F17/30
    • G06Q10/10G06Q30/0268G06Q30/0269
    • A system, method and computer program product for integrating, managing and coordinating activities of customers in an enterprise, across a plurality of applications, resources and touch-points. Customer data is obtained during interactions between a customer and an application, a resource or a touch-point. This data is stored in the form of virtual composite objects in cache memory, on a cluster of servers. The virtual composite objects contain customer data, policies and behaviors of the enterprise. The applications query for the virtual composite objects through the server. The server hosting the queried virtual composite object delivers the queried virtual composite object in real time to the querying application. Any updates to the virtual composite object on account of events at the applications, resources or touch-points, is carried out in real time.
    • 一种系统,方法和计算机程序产品,用于整合,管理和协调企业中的客户活动,跨多个应用程序,资源和接触点。 在客户与应用程序,资源或触点之间的交互过程中获取客户数据。 该数据以虚拟复合对象的形式存储在高速缓冲存储器的服务器集群上。 虚拟复合对象包含企业的客户数据,策略和行为。 应用程序通过服务器查询虚拟复合对象。 托管查询的虚拟复合对象的服务器将查询的虚拟复合对象实时地传递给查询应用程序。 由应用程序,资源或触点上的事件对虚拟复合对象的任何更新都将实时执行。
    • 4. 发明申请
    • SYSTEM AND METHOD FOR INTEGRATING, MANAGING AND COORDINATING CUSTOMER ACTIVITIES
    • 用于整合,管理和协调客户活动的系统和方法
    • US20120290610A1
    • 2012-11-15
    • US13471422
    • 2012-05-14
    • Khanh Hoang
    • Khanh Hoang
    • G06F17/30
    • G06Q10/10G06Q30/0268G06Q30/0269
    • A system, method and computer program product for integrating, managing and coordinating activities of customers in an enterprise, across a plurality of applications, resources and touch-points. Customer data is obtained during interactions between a customer and an application, a resource or a touch-point. This data is stored in the form of virtual composite objects in cache memory, on a cluster of servers. The virtual composite objects contain customer data, policies and behaviors of the enterprise. The applications query for the virtual composite objects through the server. The server hosting the queried virtual composite object delivers the queried virtual composite object in real time to the querying application. Any updates to the virtual composite object on account of events at the applications, resources or touch-points, is carried out in real time.
    • 一种系统,方法和计算机程序产品,用于整合,管理和协调企业中的客户活动,跨多个应用程序,资源和接触点。 在客户与应用程序,资源或触点之间的交互过程中获取客户数据。 该数据以虚拟复合对象的形式存储在高速缓冲存储器的服务器集群上。 虚拟复合对象包含企业的客户数据,策略和行为。 应用程序通过服务器查询虚拟复合对象。 托管查询的虚拟复合对象的服务器将查询的虚拟复合对象实时地传递给查询应用程序。 由应用程序,资源或触点上的事件对虚拟复合对象的任何更新都将实时执行。
    • 5. 发明授权
    • System and method for integrating, managing and coordinating customer activities
    • 整合,管理和协调客户活动的系统和方法
    • US08200622B2
    • 2012-06-12
    • US10449171
    • 2003-05-29
    • Khanh Hoang
    • Khanh Hoang
    • G06F17/30
    • G06Q10/10G06Q30/0268G06Q30/0269
    • A system, method and computer program product for integrating, managing and coordinating activities of customers in an enterprise, across a plurality of applications, resources and touch-points. Customer data is obtained during interactions between a customer and an application, a resource or a touch-point. This data is stored in the form of virtual composite objects in cache memory, on a cluster of servers. The virtual composite objects contain customer data, policies and behaviors of the enterprise. The applications query for the virtual composite objects through the server. The server hosting the queried virtual composite object delivers the queried virtual composite object in real time to the querying application. Any updates to the virtual composite object on account of events at the applications, resources or touch-points, is carried out in real time.
    • 一种系统,方法和计算机程序产品,用于整合,管理和协调企业中的客户活动,跨多个应用程序,资源和接触点。 在客户与应用程序,资源或触点之间的交互过程中获取客户数据。 该数据以虚拟复合对象的形式存储在高速缓冲存储器的服务器集群上。 虚拟复合对象包含企业的客户数据,策略和行为。 应用程序通过服务器查询虚拟复合对象。 托管查询的虚拟复合对象的服务器将查询的虚拟复合对象实时地传递给查询应用程序。 由应用程序,资源或触点上的事件对虚拟复合对象的任何更新都将实时执行。
    • 6. 发明授权
    • Relationship data management
    • 关系数据管理
    • US08065266B2
    • 2011-11-22
    • US12404617
    • 2009-03-16
    • Khanh HoangGregory Danforth
    • Khanh HoangGregory Danforth
    • G06F17/00
    • G06F17/30014G06F2216/03G06Q30/00Y10S707/99942Y10S707/99943Y10S707/99944Y10S707/99945
    • Some embodiments provide a system for processing relationship data that expresses relationship between various entities. In some embodiments, the entities are entities associated directly with an enterprise. The entities in some embodiments described below also include entities associated indirectly with the enterprise through other entities. However, one of ordinary skill will realize that some embodiments might only track relationships between entities directly associated with an enterprise. In some embodiments, the system consolidates disparate relationship data sets that relate to the same set of entities. For instance, in some embodiments, the system includes several data storages that store relationship data. For at least two entities, at least two different data storages store two different relationship data sets that differently express the relationship between the two entities. The system includes a hierarchy manager that receives the two different relationship data sets and consolidates the two different relationship data sets into one relationship data set that best expresses the relationship between the two entities.
    • 一些实施例提供用于处理表示各种实体之间的关系的关系数据的系统。 在一些实施例中,实体是与企业直接相关联的实体。 下面描述的一些实施例中的实体还包括通过其他实体间接与企业相关联的实体。 然而,普通技术人员将意识到,一些实施例可能仅跟踪与企业直接相关联的实体之间的关系。 在一些实施例中,系统整合与同一组实体相关的不同关系数据集。 例如,在一些实施例中,系统包括存储关系数据的多个数据存储器。 对于至少两个实体,至少两个不同的数据存储器存储两个不同的关系数据集,其不同地表达两个实体之间的关系。 该系统包括层次管理器,其接收两个不同的关系数据集,并将两个不同的关系数据集整合成最能表达两个实体之间的关系的一个关系数据集。
    • 7. 发明申请
    • System and method for automatic path generation in a computer network
    • 计算机网络中自动路径生成的系统和方法
    • US20060036762A1
    • 2006-02-16
    • US10917184
    • 2004-08-10
    • Sravan VadlakondaNaomi Ben-AyounKhanh Hoang
    • Sravan VadlakondaNaomi Ben-AyounKhanh Hoang
    • G06F15/173
    • H04L45/02H04L45/122H04L45/46
    • A method and a system optimize the performance of an automatic path generation algorithm on a computer network. The system may include routers in the computer network configured into regions according to geographical locations, with some routers being designated inter-region routers in each region. The inter-region routers may be organized to be interconnected in a highly redundant manner (e.g., a full mesh) to ensure connectivity among the regions. Within such a network, when a path is required between routers in different regions, a processor applies the automatic path generation algorithm to: (a) the network segment in the region of the source router to generate a first set of paths, (b) the network segment of the inter-region routers to generate a second set of paths; and (c) the network segment of the destination router to generate a third set of paths, These set of paths are then combined to provide a set of paths between the source and destination routers. In addition, each router within each region may be further assigned a numerical rank indicative of a distance between the router and an inter-region router within the same region. In such a system, when a path is required between routers of the same region, the automatic path generation algorithm may be applied on a network segment pruned to include only routers with within a certain range of ranks.
    • 一种方法和系统优化计算机网络上的自动路径生成算法的性能。 该系统可以包括计算机网络中根据地理位置被配置成区域的路由器,一些路由器是每个区域中指定的区域间路由器。 区域间路由器可以被组织为以非常冗余的方式(例如,全网格)互连,以确保区域之间的连接。 在这样的网络中,当在不同区域中的路由器之间需要路径时,处理器将自动路径生成算法应用于:(a)源路由器区域中的网段以生成第一组路径,(b) 所述区域间路由器的网段生成第二组路径; 并且(c)目的地路由器的网段以生成第三组路径,然后将这些路径组合以在源路由器和目的地路由器之间提供一组路径。 此外,每个区域内的每个路由器还可以分配指示路由器与同一区域内的区域间路由器之间的距离的数值。 在这样的系统中,当在相同区域的路由器之间需要路径时,可以将自动路径生成算法应用于修剪为只包括一定范围内的路由器的网段。
    • 8. 发明授权
    • Relationship data management
    • 关系数据管理
    • US08392460B2
    • 2013-03-05
    • US13287930
    • 2011-11-02
    • Khanh HoangGregory Danforth
    • Khanh HoangGregory Danforth
    • G06F17/30
    • G06F17/30014G06F2216/03G06Q30/00Y10S707/99942Y10S707/99943Y10S707/99944Y10S707/99945
    • Some embodiments provide a system for processing relationship data that expresses relationship between various entities. In some embodiments, the entities are entities associated directly with an enterprise. The entities in some embodiments described below also include entities associated indirectly with the enterprise through other entities. In some embodiments, the system consolidates disparate relationship data sets that relate to the same set of entities. For instance, in some embodiments, the system includes several data storages that store relationship data. For at least two entities, at least two different data storages store two different relationship data sets that differently express the relationship between the two entities. The system includes a hierarchy manager that receives the two different relationship data sets and consolidates the two different relationship data sets into one relationship data set that best expresses the relationship between the two entities.
    • 一些实施例提供用于处理表示各种实体之间的关系的关系数据的系统。 在一些实施例中,实体是与企业直接相关联的实体。 下面描述的一些实施例中的实体还包括通过其他实体间接与企业相关联的实体。 在一些实施例中,系统整合与同一组实体相关的不同关系数据集。 例如,在一些实施例中,系统包括存储关系数据的多个数据存储器。 对于至少两个实体,至少两个不同的数据存储器存储两个不同的关系数据集,其不同地表达两个实体之间的关系。 该系统包括层次管理器,其接收两个不同的关系数据集,并将两个不同的关系数据集整合成最能表达两个实体之间的关系的一个关系数据集。
    • 9. 发明申请
    • RELATIONSHIP DATA MANAGEMENT
    • 关系数据管理
    • US20120110022A1
    • 2012-05-03
    • US13287930
    • 2011-11-02
    • Khanh HoangGregory Danforth
    • Khanh HoangGregory Danforth
    • G06F17/30
    • G06F17/30014G06F2216/03G06Q30/00Y10S707/99942Y10S707/99943Y10S707/99944Y10S707/99945
    • Some embodiments provide a system for processing relationship data that expresses relationship between various entities. In some embodiments, the entities are entities associated directly with an enterprise. The entities in some embodiments described below also include entities associated indirectly with the enterprise through other entities. In some embodiments, the system consolidates disparate relationship data sets that relate to the same set of entities. For instance, in some embodiments, the system includes several data storages that store relationship data. For at least two entities, at least two different data storages store two different relationship data sets that differently express the relationship between the two entities. The system includes a hierarchy manager that receives the two different relationship data sets and consolidates the two different relationship data sets into one relationship data set that best expresses the relationship between the two entities.
    • 一些实施例提供用于处理表示各种实体之间的关系的关系数据的系统。 在一些实施例中,实体是与企业直接相关联的实体。 下面描述的一些实施例中的实体还包括通过其他实体间接与企业相关联的实体。 在一些实施例中,系统整合与同一组实体相关的不同关系数据集。 例如,在一些实施例中,系统包括存储关系数据的多个数据存储器。 对于至少两个实体,至少两个不同的数据存储器存储两个不同的关系数据集,其不同地表达两个实体之间的关系。 系统包括层次管理器,其接收两个不同的关系数据集,并将两个不同的关系数据集整合成最能表达两个实体之间关系的一个关系数据集。
    • 10. 发明申请
    • Centrifugal volute pump with discontinuous vane-island diffuser
    • 具有不连续叶片岛扩散器的离心蜗壳泵
    • US20060177305A1
    • 2006-08-10
    • US11052366
    • 2005-02-07
    • Khanh HoangWei-Chung ChenMorgan WilliamsRoland Szabo
    • Khanh HoangWei-Chung ChenMorgan WilliamsRoland Szabo
    • F04D29/44
    • F04D29/448F04D29/428F05D2250/52
    • A centrifugal pump includes a casing containing a volute channel having a cutwater at an entrance thereof. An annular vane-island diffuser is fixed in the casing concentrically within the volute. The diffuser is arranged to be separate and discontinuous from the cutwater of the volute. An impeller rotatably mounted on a shaft is disposed concentrically within the diffuser. The diffuser can be formed, e.g., by an investment casting process, integrally with the casing, or alternatively, independently of it. By arranging the diffuser to be independent of the cutwater of the volute, the diffuser can be “clocked” or “overturned” relative to the cutwater to minimize radial loads on the cutwater and dynamic loads on its leading edge. Additional advantages of the novel design include reductions in pump weight, radial loads, friction loss, design and modeling time, and the energy of outgoing acoustic waves at the pump discharge.
    • 离心泵包括容纳在其入口处具有切割水的蜗壳通道的壳体。 环形叶片岛扩散器在壳体内同心地固定在蜗壳内。 扩散器布置成与蜗壳的切割水分离并不连续。 可旋转地安装在轴上的叶轮同心地设置在扩散器内。 扩散器可以例如通过熔模铸造工艺与壳体一体地形成,或者可以独立于其形成。 通过将扩散器设置为独立于蜗壳的切割水,扩散器可相对于切割水“定时”或“翻转”,以使切割水上的径向载荷和其前缘上的动态载荷最小化。 新颖设计的另外的优点包括减少泵重量,径向载荷,摩擦损失,设计和建模时间以及泵排出口处的输出声波的能量。