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1. 发明授权

US08005912B2 System and method for presence notification for video projection status 有权
标题翻译：用于视频投影状态的存在通知的系统和方法
公开(公告)号：US08005912B2
公开(公告)日：2011-08-23
申请号：US11356896
申请日：2006-02-17
申请人： Christopher E. Pearce , Randall B. Baird , Fadi R. Jabbour , Joseph F. Khouri , Labhesh Patel , Shmuel Shaffer
发明人： Christopher E. Pearce , Randall B. Baird , Fadi R. Jabbour , Joseph F. Khouri , Labhesh Patel , Shmuel Shaffer
IPC分类号： G06F15/16
CPC分类号： G06Q10/107
摘要： In accordance with one embodiment of the present invention, a method is provided for communicating a presence notification to an end-point of a demand-based messaging system. The method includes monitoring an auxiliary output port for a video signal; detecting a video signal on the auxiliary output port; and reporting a video projection status to the end-point. In additional or alternative embodiments of the method, the method may include receiving a message from the end-point and blocking the message from being displayed on the auxiliary output port. In yet another additional or alternative embodiment of the method, the method may include sending a message to the end-point indicating that the message has been blocked.
摘要翻译：根据本发明的一个实施例，提供了一种用于将存在通知传送到基于需求的消息收发系统的端点的方法。该方法包括监视视频信号的辅助输出端口; 检测辅助输出端口上的视频信号; 并将视频投影状态报告给终点。在该方法的附加或替代实施例中，该方法可以包括从端点接收消息并阻止消息被显示在辅助输出端口上。在该方法的另一个或替代实施例中，该方法可以包括向端点发送消息，指示消息已经被阻塞。

2. 发明申请

US20080118046A1 Authorization to place calls by remote users 有权
标题翻译：授权远程用户拨打电话
公开(公告)号：US20080118046A1
公开(公告)日：2008-05-22
申请号：US11601239
申请日：2006-11-16
申请人： Vinod Katkam , Mukul Jain , Sanjeev Kumar , Labhesh Patel , Randall B. Baird , Christopher E. Pearce , Shmuel Shaffer
发明人： Vinod Katkam , Mukul Jain , Sanjeev Kumar , Labhesh Patel , Randall B. Baird , Christopher E. Pearce , Shmuel Shaffer
IPC分类号： H04M3/22
CPC分类号： H04M3/38 , H04M3/42323
摘要： A system includes a first interface to connect with a network, and a second interface to connect with a telephone device of an enterprise. A unit controls a connection between the first and second interfaces for an outgoing call from the telephone device to a remote telephone device connected to the network. A processor subsystem coupled with the unit operates to initiate communications with a telephone device associated with a supervisor having authority to allow or deny the call. The processor subsystem also operates too present the supervisor with information that includes a purpose or reason for the outgoing call. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.
摘要翻译：系统包括与网络连接的第一接口和与企业的电话设备连接的第二接口。单元控制第一和第二接口之间的连接，用于从电话设备到连接到网络的远程电话设备的呼出。与该单元耦合的处理器子系统操作以启动与具有允许或拒绝该呼叫权限的主管相关联的电话设备的通信。处理器子系统也使主管人员具有包括呼出呼叫的目的或原因的信息。要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开的主题。

3. 发明授权

US08687785B2 Authorization to place calls by remote users 有权
标题翻译：授权远程用户拨打电话
公开(公告)号：US08687785B2
公开(公告)日：2014-04-01
申请号：US11601239
申请日：2006-11-16
申请人： Vinod Katkam , Mukul Jain , Sanjeev Kumar , Labhesh Patel , Randall B. Baird , Christopher E. Pearce , Shmuel Shaffer
发明人： Vinod Katkam , Mukul Jain , Sanjeev Kumar , Labhesh Patel , Randall B. Baird , Christopher E. Pearce , Shmuel Shaffer
IPC分类号： H04M3/00
CPC分类号： H04M3/38 , H04M3/42323
摘要： A system includes a first interface to connect with a network, and a second interface to connect with a telephone device of an enterprise. A unit controls a connection between the first and second interfaces for an outgoing call from the telephone device to a remote telephone device connected to the network. A processor subsystem coupled with the unit operates to initiate communications with a telephone device associated with a supervisor having authority to allow or deny the call. The processor subsystem also operates too present the supervisor with information that includes a purpose or reason for the outgoing call. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.
摘要翻译：系统包括与网络连接的第一接口和与企业的电话设备连接的第二接口。单元控制第一和第二接口之间的连接，用于从电话设备到连接到网络的远程电话设备的呼出。与该单元耦合的处理器子系统操作以启动与具有允许或拒绝该呼叫权限的主管相关联的电话设备的通信。处理器子系统也使主管人员具有包括呼出呼叫的目的或原因的信息。要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开内容的主题。

4. 发明授权

US08358763B2 Camping on a conference or telephony port 有权
标题翻译：露营在会议或电话端口
公开(公告)号：US08358763B2
公开(公告)日：2013-01-22
申请号：US11507915
申请日：2006-08-21
申请人： Labhesh Patel , Sanjeev Kumar , Mukul Jain , Joseph F. Khouri , Christopher E. Pearce
发明人： Labhesh Patel , Sanjeev Kumar , Mukul Jain , Joseph F. Khouri , Christopher E. Pearce
IPC分类号： H04M3/42
CPC分类号： H04M3/56 , H04M3/424 , H04M3/565 , H04M2201/40 , H04M2201/60 , H04M2203/651
摘要： In one embodiment, a scheduling/conferencing system provides a user with the ability to set up a camp-on request for a person invited to attend a conference session in response to one or more selections made by the user via a user interface, which may include a name of the person and a specified action to be taken when the person leaves the conference session. During the conference session, a conference port of the person is camped-on. When the person leaves the conference session and his conference port becomes free, the specified action, which includes an attempt to communicate with the person by the user, is executed. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.
摘要翻译：在一个实施例中，调度/会议系统向用户提供响应于用户经由用户界面进行的一个或多个选择来建立对被邀请参加会议会话的人的驻留请求的能力，其可以包括该人的姓名以及该人离开会议时要采取的指定行动。在会议期间，该人的会议港口停放。当该人离开会议会话并且其会议端口变得空闲时，执行包括尝试与该用户通信的指定动作。要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开内容的主题。

5. 发明申请

US20090041226A1 System and Method for Using the Reliability of an Agent's Connectivity as an Agent Selection Criteria 审中-公开
标题翻译：使用代理连接的可靠性作为代理选择标准的系统和方法
公开(公告)号：US20090041226A1
公开(公告)日：2009-02-12
申请号：US11835511
申请日：2007-08-08
申请人： Fadi R. Jabbour , David C. Lee , Eric H. Lee , Johnny H. Lee , Christopher E. Pearce
发明人： Fadi R. Jabbour , David C. Lee , Eric H. Lee , Johnny H. Lee , Christopher E. Pearce
IPC分类号： H04M3/00
CPC分类号： H04M3/5232 , H04M3/5233
摘要： A method for routing contacts to resources comprises receiving a contact to be routed to one of a plurality of resources. The method then proceeds by determining a reliability score for at least one of the plurality of resources. The reliability score is based at least in part upon connection statistics for at least one of the plurality of resources. The method continues by determining a particular resource of the plurality of resources to which to route the contact. This determination is based at least in part upon the reliability scores that were determined. The method concludes by routing the contact to the particular resource.
摘要翻译：将联系人路由到资源的方法包括接收要被路由到多个资源之一的联系人。该方法然后通过确定多个资源中的至少一个资源的可靠性评分来进行。可靠性分数至少部分地基于多个资源中的至少一个的连接统计信息。该方法通过确定用于路由联系人的多个资源的特定资源来继续。该确定至少部分地基于所确定的可靠性评分。该方法通过将联系人路由到特定资源来得出结论。

6. 发明授权

US07653183B2 Method and apparatus to provide data to an interactive voice response (IVR) system 有权
标题翻译：向交互式语音响应（IVR）系统提供数据的方法和装置
公开(公告)号：US07653183B2
公开(公告)日：2010-01-26
申请号：US11278903
申请日：2006-04-06
申请人： Labhesh Patel , Sanjeev Kumar , Ashish S. Chirputkar , Christopher E. Pearce
发明人： Labhesh Patel , Sanjeev Kumar , Ashish S. Chirputkar , Christopher E. Pearce
IPC分类号： H04M11/06
CPC分类号： H04M3/493 , H04M1/72555 , H04M7/0036 , H04M2201/20
摘要： A method and system is described to provide data to an Interactive Voice Response (IVR) System. The method may comprise accessing an image communicated from a voice-communication device and communicating the image to an optical character recognition (OCR) module. Thereafter, data extracted from the image by the OCR module may be accessed and communicated for use in one or more IVR processes. The extracted data may be communicated to the device and confirmation that the extracted data corresponds to data in the image may be monitored. For example, the method may discover capabilities of the device to identify different communication options to communicate the image from the device. The options may be communicated to the device for presentation to a user. Upon receiving an indication of an option selected by the user, the IVR system may be configured to allow receipt of the image via the user selected option.
摘要翻译：描述了一种方法和系统来向交互式语音响应（IVR）系统提供数据。该方法可以包括访问从语音通信设备传送的图像并将图像传送到光学字符识别（OCR）模块。此后，可通过OCR模块从图像提取的数据被访问并传送以用于一个或多个IVR处理。提取的数据可以被传送到设备，并且可以监视提取的数据对应于图像中的数据的确认。例如，该方法可以发现设备的能力来识别用于从设备传送图像的不同通信选项。可以将选项传送到设备以呈现给用户。在接收到由用户选择的选项的指示时，IVR系统可以被配置为允许经由用户选择的选项接收图像。

7. 发明申请

US20080063174A1 Camping on a conference or telephony port 有权
标题翻译：露营在会议或电话端口
公开(公告)号：US20080063174A1
公开(公告)日：2008-03-13
申请号：US11507915
申请日：2006-08-21
申请人： Labhesh Patel , Sanjeev Kumar , Mukul Jain , Joseph F. Khourl , Christopher E. Pearce
发明人： Labhesh Patel , Sanjeev Kumar , Mukul Jain , Joseph F. Khourl , Christopher E. Pearce
IPC分类号： H04M3/42
CPC分类号： H04M3/56 , H04M3/424 , H04M3/565 , H04M2201/40 , H04M2201/60 , H04M2203/651
摘要： In one embodiment, a scheduling/conferencing system provides a user with the ability to set up a camp-on request for a person invited to attend a conference session in response to one or more selections made by the user via a user interface, which may include a name of the person and a specified action to be taken when the person leaves the conference session. During the conference session, a conference port of the person is camped-on. When the person leaves the conference session and his conference port becomes free, the specified action, which includes an attempt to communicate with the person by the user, is executed. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.
摘要翻译：在一个实施例中，调度/会议系统向用户提供响应于用户经由用户界面进行的一个或多个选择来建立对被邀请参加会议会话的人的驻留请求的能力，其可以包括该人的姓名以及该人离开会议时要采取的指定行动。在会议期间，该人的会议港口停放。当该人离开会议会话并且其会议端口变得空闲时，执行包括尝试与该用户通信的指定动作。要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开内容的主题。

8. 发明授权

US08180334B2 System and method for leveraging a caller ID to provide a reverse signaling pathway in a network environment 有权
标题翻译：用于利用呼叫者ID在网络环境中提供反向信令路径的系统和方法
公开(公告)号：US08180334B2
公开(公告)日：2012-05-15
申请号：US11291065
申请日：2005-11-29
申请人： Ramanathan T. Jagadeesan , Bich T. Nguyen , Andrew C. Chung , Christopher E. Pearce
发明人： Ramanathan T. Jagadeesan , Bich T. Nguyen , Andrew C. Chung , Christopher E. Pearce
IPC分类号： H04M3/42 , H04W40/00
CPC分类号： H04M3/42246 , H04M2203/1091 , H04W4/16
摘要： A method for providing signaling in a network environment is provided that includes receiving, at a mobile station, a new call from a mobility application, the new call including a caller ID segment associated with an existing call for the mobile station. The method further includes evaluating data included in the caller ID segment in order to perform an activity related to the data provided in the caller ID segment.
摘要翻译：提供了一种用于在网络环境中提供信令的方法，其包括在移动站接收来自移动性应用的新呼叫，所述新呼叫包括与针对移动台的现有呼叫相关联的呼叫者ID分段。该方法还包括评估包括在呼叫者ID段中的数据，以便执行与在呼叫者ID段中提供的数据相关的活动。

9. 发明申请

US20120069837A1 SYSTEM AND METHOD FOR PROVIDING A FATE SHARING IDENTIFIER IN A NETWORK ENVIRONMENT 有权
标题翻译：在网络环境中提供FATE共享标识符的系统和方法
公开(公告)号：US20120069837A1
公开(公告)日：2012-03-22
申请号：US12886388
申请日：2010-09-20
申请人： Christopher E. Pearce
发明人： Christopher E. Pearce
IPC分类号： H04L12/66
CPC分类号： H04L47/52 , H04L47/823
摘要： A method is provided in one example embodiment and includes receiving a first portion of an identifier associated with a communication session involving a first endpoint that generated the first portion of the identifier. The method also includes receiving a second portion of the identifier associated with the communication session involving a second endpoint that generated the second portion of the identifier. The method can further include communicating a reservation request associated with a network resource to be allocated for the communication session. The reservation request includes the first portion and the second portion of the identifier.
摘要翻译：在一个示例实施例中提供了一种方法，并且包括接收与涉及产生标识符的第一部分的第一端点的通信会话相关联的标识符的第一部分。该方法还包括接收与通信会话相关联的标识符的第二部分，涉及生成标识符的第二部分的第二端点。该方法还可以包括传送与要为通信会话分配的网络资源相关联的预留请求。预约请求包括标识符的第一部分和第二部分。

10. 发明授权

US08116769B2 Anchoring a communication session in a multiple mode system 有权
标题翻译：在多模式系统中锚定通信会话
公开(公告)号：US08116769B2
公开(公告)日：2012-02-14
申请号：US11347770
申请日：2006-02-03
申请人： Steven R. Donovan , Bich T. Nguyen , Mark Grayson , Christopher E. Pearce , Ramanathan T. Jagadeesan , Andrew C. Chung
发明人： Steven R. Donovan , Bich T. Nguyen , Mark Grayson , Christopher E. Pearce , Ramanathan T. Jagadeesan , Andrew C. Chung
IPC分类号： H04W36/00
CPC分类号： H04W48/18 , H04W36/14 , H04W48/16 , H04W76/22 , H04W88/06
摘要： Anchoring a communication session for a target mobile phone includes identifying a current access node operable to provide the target mobile phone access to a first network of a first network type. Potential access nodes operable to provide a mobile phone access to a second network of a second network type are identified. Whether the communication session can be handed off to a potential access node of the one or more potential access nodes is established. Anchoring of the communication session is initiated in the second network only if the communication session can be handed off to a potential access node of the one or more potential access nodes.
摘要翻译：锚定目标移动电话的通信会话包括识别当前接入节点，该当前接入节点可操作以提供目标移动电话接入第一网络类型的第一网络。识别可操作以提供对第二网络类型的第二网络的移动电话接入的潜在接入节点。建立通信会话是否可以切换到一个或多个潜在接入节点的潜在接入节点。只有在可以将通信会话切换到一个或多个潜在接入节点的潜在接入节点时，才在第二网络中发起通信会话的锚定。

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