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    • 1. 发明授权
    • Image forming apparatus and control method thereof
    • 图像形成装置及其控制方法
    • US09218152B2
    • 2015-12-22
    • US13686526
    • 2012-11-27
    • CANON KABUSHIKI KAISHA
    • Shigemichi HamanoMitsuhiko SatoTadaaki SaidaHiroto NishiharaTakahiko Yamaoka
    • G06F3/12G06F11/07B41B1/00H04B1/74
    • G06F3/1296G06F11/0733G06F11/076
    • An image forming apparatus comprises: a detection unit which detects the abnormal condition of the image forming apparatus; a storage unit which stores, as history information, information about a type of the abnormal condition and an occurrence situation of the abnormal condition in a case where the detection unit detects the abnormal condition; a determination unit which determines whether an occurrence frequency of the abnormal condition which has newly occurred is higher than a predetermined frequency; and a notification unit which, in a case where an abnormal condition has newly occurred and the determination unit determines that the occurrence frequency of the abnormal condition which has newly occurred is higher than the predetermined frequency, stops the image forming apparatus and notifies the user of trouble information for making a repair request by the user.
    • 图像形成装置包括:检测单元,其检测图像形成装置的异常状态; 存储单元,其在检测单元检测到异常情况的情况下,作为历史信息存储关于异常状态的类型的信息和异常的发生情况; 确定单元,其确定新发生的异常状况的出现频率是否高于预定频率; 以及通知单元,在新出现异常情况的情况下,所述判定单元判断出新出现的异常状况的出现频度高于预定频率的情况下,停止图像形成装置,并向用户通知 用户进行修复请求的故障信息。
    • 3. 发明申请
    • IMAGE FORMING APPARATUS AND CONTROL METHOD THEREOF
    • 图像形成装置及其控制方法
    • US20130163032A1
    • 2013-06-27
    • US13686526
    • 2012-11-27
    • Canon Kabushiki Kaisha
    • Shigemichi HamanoMitsuhiko SatoTadaaki SaidaHiroto NishiharaTakahiko Yamaoka
    • G06F3/12
    • G06F3/1296G06F11/0733G06F11/076
    • An image forming apparatus comprises: a detection unit which detects the abnormal condition of the image forming apparatus; a storage unit which stores, as history information, information about a type of the abnormal condition and an occurrence situation of the abnormal condition in a case where the detection unit detects the abnormal condition; a determination unit which determines whether an occurrence frequency of the abnormal condition which has newly occurred is higher than a predetermined frequency; and a notification unit which, in a case where an abnormal condition has newly occurred and the determination unit determines that the occurrence frequency of the abnormal condition which has newly occurred is higher than the predetermined frequency, stops the image forming apparatus and notifies the user of trouble information for making a repair request by the user.
    • 图像形成装置包括:检测单元,其检测图像形成装置的异常状态; 存储单元,其在检测单元检测到异常情况的情况下,作为历史信息存储关于异常状态的类型的信息和异常的发生情况; 确定单元,其确定新发生的异常状况的出现频率是否高于预定频率; 以及通知单元,在新出现异常情况的情况下,所述判定单元判断出新出现的异常状况的出现频度高于预定频率的情况下,停止图像形成装置,并向用户通知 用户进行修复请求的故障信息。