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1. 发明授权

US09020943B2 Methods, systems, and computer program product for automatically categorizing defects 有权
标题翻译：用于自动分类缺陷的方法，系统和计算机程序产品
公开(公告)号：US09020943B2
公开(公告)日：2015-04-28
申请号：US12350217
申请日：2009-01-07
申请人： Bob Caldwell , Sandesh Rao , William Burton , Joshua Ort , Mark Brewer-Tillotson
发明人： Bob Caldwell , Sandesh Rao , William Burton , Joshua Ort , Mark Brewer-Tillotson
IPC分类号： G06F17/30
CPC分类号： G06F17/30598
摘要： Disclosed are method(s), system(s), and computer program product(s) for automatically categorizing a defect into a category based at least on a keyword related to the defect. The method identifies information regarding the defect and identifies additional information related to categorizing the defect. The method identifies a keyword and determines whether the defect may be categorized into a category using the keyword. The method further comprises determining if the result of categorization is deterministic. In some embodiments, the method or the system further comprises associating a first score for categorizing the defect into the category based on the keyword and a second score for categorizing the defect into the category based on another keyword. In some embodiments, the method or the system further comprises identifying or determining a relationship between the first score and the second score with respect to the first category for the defect.
摘要翻译：公开了至少基于与缺陷相关的关键字自动将缺陷分类到类别的方法，系统和计算机程序产品。该方法识别有关缺陷的信息，并识别与分类缺陷相关的附加信息。该方法识别关键字并且确定该缺陷是否可以使用该关键字分类为类别。该方法还包括确定分类结果是否是确定性的。在一些实施例中，所述方法或系统还包括：将基于所述关键字的所述缺陷分类到所述类别的第一分数和用于基于另一关键字将所述缺陷分类到所述类别的第二分数相关联。在一些实施例中，该方法或系统还包括相对于缺陷的第一类别来识别或确定第一分数和第二分数之间的关系。

2. 发明申请

US20100174672A1 METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODCUT FOR IMPLEMENTING EXPERT ASSESSMENT OF A PRODUCT 有权
标题翻译：用于实施产品专家评估的方法，系统和计算机程序产品
公开(公告)号：US20100174672A1
公开(公告)日：2010-07-08
申请号：US12350212
申请日：2009-01-07
申请人： Bob Caldwell , Sandesh Rao , William Burton , Joshua Ort , Mark Brewer-Tillotson
发明人： Bob Caldwell , Sandesh Rao , William Burton , Joshua Ort , Mark Brewer-Tillotson
IPC分类号： G06N5/02
CPC分类号： G06N5/022 , G06N5/025 , G06N5/04 , G06Q10/06 , G06Q10/10
摘要： Disclosed are method(s), system(s), and computer program product(s) for implementing expert assessment of a product. Some embodiments are directed at improved methods, systems, and computer program product form implementing expert assessment of product fixes/patches or upgrade. In some embodiments, the method or the system identifies or receives information regarding a client system on which the product runs and a reasoning rule for the expert assessment; analyzes the received or identified information based upon the reasoning rule; and determines the expert assessment based on the result of the act of analyzing the information. In some embodiments, the method or the system further comprises optimizing the expert assessment based on other information; determining whether the determination of the expert assessment is deterministic; and determining whether or not there exists a conflict in the expert assessment.
摘要翻译：公开了用于实施产品专家评估的方法，系统和计算机程序产品。一些实施例涉及改进的方法，系统和计算机程序产品，用于实现产品修复/补丁或升级的专家评估。在一些实施例中，该方法或系统识别或接收关于产品运行的客户系统的信息和用于专家评估的推理规则; 基于推理规则分析收到或识别的信息; 并根据信息分析的结果确定专家评估。在一些实施例中，该方法或系统还包括基于其他信息优化专家评估; 确定专家评估的确定是否确定; 并确定专家评估中是否存在冲突。

3. 发明授权

US09454727B2 Methods, systems, and computer program product for implementing expert assessment of a product 有权
标题翻译：用于实施产品专家评估的方法，系统和计算机程序产品
公开(公告)号：US09454727B2
公开(公告)日：2016-09-27
申请号：US13542228
申请日：2012-07-05
申请人： Bob Caldwell , Sandesh Rao , William Burton , Joshua Ort , Mark Brewer-Tillotson
发明人： Bob Caldwell , Sandesh Rao , William Burton , Joshua Ort , Mark Brewer-Tillotson
IPC分类号： G06F17/00 , G06N5/02 , G06N5/04 , G06Q10/10 , G06Q10/06
CPC分类号： G06N5/022 , G06N5/025 , G06N5/04 , G06Q10/06 , G06Q10/10
摘要： Disclosed are method(s), system(s), and computer program product(s) for implementing expert assessment of a product. Some embodiments are directed at improved methods, systems, and computer program product form implementing expert assessment of product fixes/patches or upgrade. In some embodiments, the method or the system identifies or receives information regarding a client system on which the product runs and a reasoning rule for the expert assessment; analyzes the received or identified information based upon the reasoning rule; and determines the expert assessment based on the result of the act of analyzing the information. In some embodiments, the method or the system further comprises optimizing the expert assessment based on other information; determining whether the determination of the expert assessment is deterministic; and determining whether or not there exists a conflict in the expert assessment.
摘要翻译：公开了用于实施产品专家评估的方法，系统和计算机程序产品。一些实施例针对改进的方法，系统和计算机程序产品形式来实现产品修复/补丁或升级的专家评估。在一些实施例中，该方法或系统识别或接收关于产品运行的客户系统的信息和用于专家评估的推理规则; 基于推理规则分析收到或识别的信息; 并根据信息分析的结果确定专家评估。在一些实施例中，该方法或系统还包括基于其他信息优化专家评估; 确定专家评估的确定是否确定; 并确定专家评估中是否存在冲突。

4. 发明申请

US20120278269A1 METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCT FOR IMPLEMENTING EXPERT ASSESSMENT OF A PRODUCT 有权
标题翻译：用于实施产品专家评估的方法，系统和计算机程序产品
公开(公告)号：US20120278269A1
公开(公告)日：2012-11-01
申请号：US13542228
申请日：2012-07-05
申请人： Bob CALDWELL , Sandesh Rao , William Burton , Joshua Ort , Mark Brewer-Tillotson
发明人： Bob CALDWELL , Sandesh Rao , William Burton , Joshua Ort , Mark Brewer-Tillotson
IPC分类号： G06N5/02
CPC分类号： G06N5/022 , G06N5/025 , G06N5/04 , G06Q10/06 , G06Q10/10
摘要： Disclosed are method(s), system(s), and computer program product(s) for implementing expert assessment of a product. Some embodiments are directed at improved methods, systems, and computer program product form implementing expert assessment of product fixes/patches or upgrade. In some embodiments, the method or the system identifies or receives information regarding a client system on which the product runs and a reasoning rule for the expert assessment; analyzes the received or identified information based upon the reasoning rule; and determines the expert assessment based on the result of the act of analyzing the information. In some embodiments, the method or the system further comprises optimizing the expert assessment based on other information; determining whether the determination of the expert assessment is deterministic; and determining whether or not there exists a conflict in the expert assessment.
摘要翻译：公开了用于实施产品专家评估的方法，系统和计算机程序产品。一些实施例针对改进的方法，系统和计算机程序产品形式来实现产品修复/补丁或升级的专家评估。在一些实施例中，该方法或系统识别或接收关于产品运行的客户系统的信息和用于专家评估的推理规则; 基于推理规则分析收到或识别的信息; 并根据信息分析的结果确定专家评估。在一些实施例中，该方法或系统还包括基于其他信息优化专家评估; 确定专家评估的确定是否确定; 并确定专家评估中是否存在冲突。

5. 发明授权

US08219514B2 Methods, systems, and computer program product for implementing expert assessment of a product 有权
标题翻译：用于实施产品专家评估的方法，系统和计算机程序产品
公开(公告)号：US08219514B2
公开(公告)日：2012-07-10
申请号：US12350212
申请日：2009-01-07
申请人： Bob Caldwell , Sandesh Rao , William Burton , Joshua Ort , Mark Brewer-Tillotson
发明人： Bob Caldwell , Sandesh Rao , William Burton , Joshua Ort , Mark Brewer-Tillotson
IPC分类号： G06F17/00 , G06F9/44 , G06N5/02
CPC分类号： G06N5/022 , G06N5/025 , G06N5/04 , G06Q10/06 , G06Q10/10
摘要： Disclosed are method(s), system(s), and computer program product(s) for implementing expert assessment of a product. Some embodiments are directed at improved methods, systems, and computer program product form implementing expert assessment of product fixes/patches or upgrade. In some embodiments, the method or the system identifies or receives information regarding a client system on which the product runs and a reasoning rule for the expert assessment; analyzes the received or identified information based upon the reasoning rule; and determines the expert assessment based on the result of the act of analyzing the information. In some embodiments, the method or the system further comprises optimizing the expert assessment based on other information; determining whether the determination of the expert assessment is deterministic; and determining whether or not there exists a conflict in the expert assessment.
摘要翻译：公开了用于实施产品专家评估的方法，系统和计算机程序产品。一些实施例涉及改进的方法，系统和计算机程序产品，用于实现产品修复/补丁或升级的专家评估。在一些实施例中，该方法或系统识别或接收关于产品运行的客户系统的信息和用于专家评估的推理规则; 基于推理规则分析收到或识别的信息; 并根据信息分析的结果确定专家评估。在一些实施例中，该方法或系统还包括基于其他信息优化专家评估; 确定专家评估的确定是否确定; 并确定专家评估中是否存在冲突。

6. 发明申请

US20100174691A1 METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODCUT FOR AUTOMATICALLY CATEGORIZING DEFECTS 有权
标题翻译：用于自动分类缺陷的方法，系统和计算机程序
公开(公告)号：US20100174691A1
公开(公告)日：2010-07-08
申请号：US12350217
申请日：2009-01-07
申请人： Bob Caldwell , Sandesh Rao , William Burton , Joshua Ort , Mark Brewer-Tillotson
发明人： Bob Caldwell , Sandesh Rao , William Burton , Joshua Ort , Mark Brewer-Tillotson
IPC分类号： G06F17/30 , G06F17/50
CPC分类号： G06F17/30598
摘要： Disclosed are method(s), system(s), and computer program product(s) for automatically categorizing a defect into a category based at least on a keyword related to the defect. In some embodiments, the method or the system identifies an information regarding the defect and identifies or receives additional information related to categorizing the defect. In some embodiments, the method or the system identifies a keyword for the defect based on the first information and determines whether the defect may be categorized into a category using the keyword. In some embodiments, the method or the system further comprises determining whether the result of categorization is deterministic. In some embodiments, the method or the system further comprises associating a first score for categorizing the defect into the category based on the keyword and a second score for categorizing the defect into the category based on another keyword. In some embodiments, the method or the system further comprises identifying or determining a functional describing a relationship between the first some and the second score with respect to the first category for the defect.
摘要翻译：公开了至少基于与缺陷相关的关键字自动将缺陷分类到类别的方法，系统和计算机程序产品。在一些实施例中，该方法或系统识别关于缺陷的信息，并且识别或接收与分类缺陷有关的附加信息。在一些实施例中，所述方法或系统基于第一信息识别缺陷的关键字，并且使用该关键字确定缺陷是否可以分类为类别。在一些实施例中，该方法或系统还包括确定分类结果是否是确定性的。在一些实施例中，所述方法或系统还包括：将基于所述关键字将所述缺陷分类为所述类别的第一分数和用于基于另一关键字将所述缺陷分类到所述类别的第二分数相关联。在一些实施例中，所述方法或系统还包括识别或确定描述关于缺陷的第一类别的第一和第二分数之间的关系的函数。

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