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1. 发明申请

US20210037068A1 CREATION AND SHARING OF CONTACTS GROUPS BETWEEN COMMUNICATION PARTICIPANTS 有权
公开(公告)号：US20210037068A1
公开(公告)日：2021-02-04
申请号：US16524815
申请日：2019-07-29
申请人： Avaya Inc.
发明人： Sudhir Shelke , Amol Navale , Aonkar Takalikar
IPC分类号： H04L29/06
摘要： The technology disclosed herein enables the creation of a contacts group from participants in a communication session along with the ability to share that created contacts group. In a particular embodiment, a method includes identifying participants participating in a communication session and receiving first user input from a first participant of the participants. The first user input identifies a first selection of the participants comprising at least one of the participants. The method further includes obtaining first contact information for the first selection of the participants and including the first contact information in a first contacts group. The method also includes providing the first contacts group to a selection of one or more users.

2. 发明申请

US20170118259A1 TAGGING CONTENT FOR AUTOMATIC INCLUSION IN A FUTURE PRESENTATION 审中-公开
公开(公告)号：US20170118259A1
公开(公告)日：2017-04-27
申请号：US14923566
申请日：2015-10-27
申请人： Avaya Inc.
发明人： Jitendra Wadhwa , Suvarna Raju Madhey , Amol Navale , Sudhir Nivrutti Shelke , Sameer Gengane
IPC分类号： H04L29/06 , G06F3/0484 , G06F17/30
CPC分类号： H04L65/403 , G06F3/04842 , G06F16/287 , G06F16/447
摘要： Often it is desirable to present content (e.g., documents, websites, etc.) in a conference or meeting. Presenters may encounter relevant content at various times prior to the conference. Tracking content to be used in a presentation (e.g., conference, meeting, journal, etc.) is more easily facilitated by allowing a user to tag content and thereby associate the content with a conference. For example, a user may drag-and-drop a webpage to a calendar event associated with a conference or vice versa. When the conference occurs, the documents are presented or made available to the conference participants without requiring additional human action.

3. 发明申请

US20160344567A1 MULTI-CHANNEL CONFERENCING 审中-公开
标题翻译：多通道会议
公开(公告)号：US20160344567A1
公开(公告)日：2016-11-24
申请号：US14719494
申请日：2015-05-22
申请人： Avaya Inc.
发明人： Amol Navale , Sameer Gengane , Sudhir Nivrutti Shelke
IPC分类号： H04L12/18 , H04L29/06
CPC分类号： H04L12/1822 , H04L65/1083 , H04L65/4038
摘要： Conferencing systems allow a number of participants to electronically communicate with a number of other participants. Conferencing systems, especially when facilitating a conference with a large number of participants, become very burdensome to manage. As provided by certain embodiments described herein, endpoint data channels (e.g., audio, video, data, etc.) may be selectively enabled or disabled during a conference, as well as, the connecting of certain endpoints to enable sidebar conversations, based upon a group operation. The group is statically or dynamically determined by commonality of a participant attribute. A group-based conferencing operation then allows for simultaneous actions to be performed on the subset of conference participants without one-by-one operations.
摘要翻译：会议系统允许许多参与者与许多其他参与者进行电子通信。会议系统，特别是在促进与大量参与者的会议时，变得非常繁重的管理。如本文所描述的某些实施例所提供的，可以在会议期间选择性地启用或禁用端点数据信道（例如，音频，视频，数据等），以及基于某一端点的某些端点的连接来实现侧边话筒小组操作。该组由参与者属性的共同性静态或动态确定。然后，基于组的会议操作允许在会议参与者的子集上执行同时的动作，而不需要逐个操作。

4. 发明授权

US11336701B2 Creation and sharing of contacts groups between communication participants 有权
公开(公告)号：US11336701B2
公开(公告)日：2022-05-17
申请号：US16524815
申请日：2019-07-29
申请人： Avaya Inc.
发明人： Sudhir Shelke , Amol Navale , Aonkar Takalikar
IPC分类号： H04L65/1096 , H04L65/403 , H04L65/1093
摘要： The technology disclosed herein enables the creation of a contacts group from participants in a communication session along with the ability to share that created contacts group. In a particular embodiment, a method includes identifying participants participating in a communication session and receiving first user input from a first participant of the participants. The first user input identifies a first selection of the participants comprising at least one of the participants. The method further includes obtaining first contact information for the first selection of the participants and including the first contact information in a first contacts group. The method also includes providing the first contacts group to a selection of one or more users.

5. 发明申请

US20210201247A1 SYSTEM AND METHOD TO ASSIGN ACTION ITEMS USING ARTIFICIAL INTELLIGENCE 有权
公开(公告)号：US20210201247A1
公开(公告)日：2021-07-01
申请号：US16730456
申请日：2019-12-30
申请人： Avaya Inc.
发明人： Sudhir Shelke , Amol Navale , Aonkar Takalikar
IPC分类号： G06Q10/06 , G06N20/00 , G06N7/00 , G06Q10/10 , G06F40/279
摘要： A system and method for dynamically assigning action items using Artificial Intelligence based on criterion. The criterion including resource availability, resource location, and/or resource skill(s). The system and method comprising: monitoring communications over one or more communication channels; analyzing the monitored communications to generate one or more user stories; processing the one or more generated user stories to identify one or more action items; scoring one or more resources based on assignment factors to determine a resource with a highest score; and assigning the one or more action items to the resource with the highest score. The system and method further comprising: tracking action items and automatically updating action item status. The system and method also include automatically re-assigning action items as needed.

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