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    • 7. 发明授权
    • System, method and computer program product for optimized root cause analysis
    • 系统,方法和计算机程序产品,用于优化根本原因分析
    • US08463899B2
    • 2013-06-11
    • US12608601
    • 2009-10-29
    • Joe ScarpelliSridhar SodemRonald Alexander LeFaive
    • Joe ScarpelliSridhar SodemRonald Alexander LeFaive
    • G06F15/16
    • G06F11/079G06F11/0709H04L41/0631H04L41/142H04L43/0817H04L43/16
    • Embodiments disclosed herein can significantly optimize a root cause analysis and substantially reduce the overall time needed to isolate the root cause or causes of service degradation in an IT environment. By building on the ability of an abnormality detection algorithm to correlate an alarm with one or more events, embodiments disclosed herein can apply data correlation to data points collected within a specified time window by data metrics involved in the generation of the alarm and the event(s). The level of correlation between the primary metric and the probable cause metrics may be adjusted using the ratio between theoretical data points and actual points. The final Root Cause Analysis score may be modified depending upon the adjusted correlation value and presented for user review through a user interface.
    • 本文公开的实施例可以显着优化根本原因分析,并且显着减少隔离IT环境中的根本原因或服务降级原因所需的总体时间。 通过基于异常检测算法将报警与一个或多个事件相关联的能力,本文公开的实施例可以通过在报警和事件的产生中涉及的数据度量来应用与指定时间窗口内收集的数据点的数据相关( s)。 可以使用理论数据点和实际点之间的比率来调整主度量和可能原因度量之间的相关性水平。 最终的根本原因分析得分可以根据经调整的相关值进行修改,并通过用户界面呈现给用户审查。