专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

1. 发明授权

US08699674B2 Dynamic speech resource allocation 有权
标题翻译：动态语音资源分配
公开(公告)号：US08699674B2
公开(公告)日：2014-04-15
申请号：US13919136
申请日：2013-06-17
申请人： Angel.com Incorporated
发明人： Ahmed Tewfik Bouzid , Michael T. Mateer , Dmitry Sityaev
IPC分类号： H04M1/64
CPC分类号： H04M3/493 , G06F8/38 , G06Q10/105 , G10L15/32 , G10L25/51
摘要： A call is received at an interactive voice response (IVR) system. A voice communications session is established between the IVR system and the telephonic device. A request from the IVR system to allocate a speech resource for processing voice data of the voice communications session is received by a dynamic speech allocation (DSA) engine. Configuration data associated with a current state of the voice communications session is accessed by the DSA engine. Dynamic characteristics associated with the caller are accessed by the DSA engine. A speech resource from among multiple speech resources is selected by the DSA engine based on the current state and the dynamic characteristics. The selected speech resource is allocated to the voice communications session by enabling the IVR system to use the selected speech resource to process voice data received from the caller during the current state of the voice communications session.
摘要翻译：在交互式语音响应（IVR）系统中接收呼叫。 IVR系统和电话设备之间建立语音通信会话。由动态语音分配（DSA）引擎接收来自IVR系统的用于分配用于处理语音通信会话的语音数据的语音资源的请求。与语音通信会话的当前状态相关联的配置数据由DSA引擎访问。与呼叫者相关的动态特性由DSA引擎访问。基于当前状态和动态特性，DSA引擎选择来自多个语音资源的语音资源。所选择的语音资源被分配给语音通信会话，使得IVR系统能够使用所选择的语音资源来处理在语音通信会话的当前状态期间从呼叫者接收的语音数据。

2. 发明授权

US10003690B2 Dynamic speech resource allocation 有权
公开(公告)号：US10003690B2
公开(公告)日：2018-06-19
申请号：US14221387
申请日：2014-03-21
申请人： Angel.com Incorporated
发明人： Ahmed Tewfik Bouzid , Michael T. Mateer , Dmitry Sityaev
IPC分类号： H04M1/64 , H04M3/493 , G06F9/44 , G06Q10/10 , G10L25/51 , G10L15/32
CPC分类号： H04M3/493 , G06F8/38 , G06Q10/105 , G10L15/32 , G10L25/51
摘要： A call is received at an interactive voice response (IVR) system. A voice communications session is established between the IVR system and the telephonic device. A request from the IVR system to allocate a speech resource for processing voice data of the voice communications session is received by a dynamic speech allocation (DSA) engine. Configuration data associated with a current state of the voice communications session is accessed by the DSA engine. Dynamic characteristics associated with the caller are accessed by the DSA engine. A speech resource from among multiple speech resources is selected by the DSA engine based on the current state and the dynamic characteristics. The selected speech resource is allocated to the voice communications session by enabling the IVR system to use the selected speech resource to process voice data received from the caller during the current state of the voice communications session.

3. 发明申请

US20140247927A1 DYNAMIC SPEECH RESOURCE ALLOCATION 有权
标题翻译：动态语音资源分配
公开(公告)号：US20140247927A1
公开(公告)日：2014-09-04
申请号：US14221387
申请日：2014-03-21
申请人： Angel.com Incorporated
发明人： Ahmed Tewfik Bouzid , Michael T. Mateer , Dmitry Sityaev
IPC分类号： H04M3/493
CPC分类号： H04M3/493 , G06F8/38 , G06Q10/105 , G10L15/32 , G10L25/51
摘要： A call is received at an interactive voice response (IVR) system. A voice communications session is established between the IVR system and the telephonic device. A request from the IVR system to allocate a speech resource for processing voice data of the voice communications session is received by a dynamic speech allocation (DSA) engine. Configuration data associated with a current state of the voice communications session is accessed by the DSA engine. Dynamic characteristics associated with the caller are accessed by the DSA engine. A speech resource from among multiple speech resources is selected by the DSA engine based on the current state and the dynamic characteristics. The selected speech resource is allocated to the voice communications session by enabling the IVR system to use the selected speech resource to process voice data received from the caller during the current state of the voice communications session.
摘要翻译：在交互式语音响应（IVR）系统中接收呼叫。 IVR系统和电话设备之间建立语音通信会话。由动态语音分配（DSA）引擎接收来自IVR系统的用于分配用于处理语音通信会话的语音数据的语音资源的请求。与语音通信会话的当前状态相关联的配置数据由DSA引擎访问。与呼叫者相关的动态特性由DSA引擎访问。基于当前状态和动态特性，DSA引擎选择来自多个语音资源的语音资源。所选择的语音资源被分配给语音通信会话，使得IVR系统能够使用所选择的语音资源来处理在语音通信会话的当前状态期间从呼叫者接收的语音数据。

你已经成功收藏专利！

检索式保存成功!

IPRDB

热门服务

关于我们

友情链接

联系方式