会员体验
专利管家(专利管理)
工作空间(专利管理)
风险监控(情报监控)
数据分析(专利分析)
侵权分析(诉讼无效)
联系我们
交流群
官方交流:
QQ群: 891211   
微信请扫码    >>>
现在联系顾问~
热词
    • 2. 发明申请
    • REAL TIME E-COMMERCE USER INTERFACE FOR MONITORING AND INTERACTING WITH CONSUMERS
    • 实时电子商务用户界面,用于监控和与消费者互动
    • US20120296682A1
    • 2012-11-22
    • US13227458
    • 2011-09-07
    • Amit KumarKent Brewster
    • Amit KumarKent Brewster
    • G06Q10/00
    • G06Q10/00
    • Systems and methods for e-commerce customer support activities are provided via an analytics server, which provides real-time information concerning customer visits to an e-commerce Web site to a merchant that operates the Web site, for example via a dashboard or other user interface. The real-time information allows the merchant to monitor and optionally interact with customers visiting the Web site, for example by viewing requests for customer service and providing real-time customer service via interactive user interfaces. Real-time telemetry concerning the customer visits is provided to the analytics server, which then presents the information in meaningful fashions via the dashboard or user interfaces for review by the merchant. Merchant responses to the information is facilitated via analytics engines, customer support engines, rule engines, deal engines, recommendation engines, and other components, which may operate according to customized rule sets to implement specific customer support policies.
    • 通过分析服务器提供电子商务客户支持活动的系统和方法,分析服务器提供有关客户访问电子商务网站的实时信息,该信息涉及操作网站的商家,例如通过仪表板或其他用户 接口。 实时信息允许商家监视和选择性地与访问该网站的客户进行交互,例如通过查看客户服务请求并通过交互式用户界面提供实时客户服务。 关于客户访问的实时遥测提供给分析服务器,分析服务器然后通过仪表板或用户界面以有意义的方式呈现信息,供商家审阅。 通过分析引擎,客户支持引擎,规则引擎,交易引擎,推荐引擎和其他组件,可以帮助商家对信息的响应,这些组件可以根据自定义规则集进行操作,以实现特定的客户支持策略。
    • 4. 发明申请
    • SYSTEM AND METHODS FOR REAL TIME E-COMMERCE PROMOTIONAL ACTIVITIES
    • 实时电子商务促销活动的系统和方法
    • US20130018713A1
    • 2013-01-17
    • US13181381
    • 2011-07-12
    • Amit KumarKent Brewster
    • Amit KumarKent Brewster
    • G06Q30/00
    • G06Q30/0601G06Q30/0201
    • Systems and methods for e-commerce promotional activities are provided via an analytics server, which provides real-time information concerning customer visits to an e-commerce Website to a merchant that operates the Website, for example via a dashboard or other user interface. The real-time information allows the merchant to monitor and optionally interact with customers visiting the Website, for example by offering customized promotions designed to influence purchasing decisions. Real-time telemetry concerning the customer visits is provided to the analytics server, which then presents the information in meaningful fashions via the dashboard or user interfaces for review by the merchant. Merchant responses to the information is facilitated via deal engines, recommendation engines, and other components, which may operate according to customized rule sets to implement merchant-desired promotions or policies.
    • 通过分析服务器提供电子商务促销活动的系统和方法,分析服务器例如通过仪表板或其他用户界面向运营本网站的商家提供有关客户访问电子商务网站的实时信息。 实时信息允许商家监视和选择与访问该网站的客户进行交互,例如提供旨在影响购买决策的定制促销。 关于客户访问的实时遥测提供给分析服务器,分析服务器然后通过仪表板或用户界面以有意义的方式呈现信息,供商家审阅。 通过交易引擎,推荐引擎和其他组件可以帮助商家对信息的响应,这些组件可以根据自定义的规则集进行操作,以实现商家所希望的促销或策略。
    • 8. 发明授权
    • Surfacing business applications based on calling activities
    • 基于呼叫活动来覆盖业务应用程序
    • US09369562B2
    • 2016-06-14
    • US13398351
    • 2012-02-16
    • Milind MahajanAmit Kumar
    • Milind MahajanAmit Kumar
    • H04M1/725H04M1/56H04M1/57
    • H04M1/72525H04M1/56H04M1/57H04M1/72569H04M2250/60
    • Computer-readable media, computer systems, and computing methods are provided for discovering applications using phone-number information. Initially, an application uploaded to an application marketplace is targeted. Phone numbers associated with the targeted application are discovered by identifying attributes of the targeted application from metadata associated therewith in the application marketplace, and identifying the phone numbers that reach at least one business affiliated with the targeted application or are relevant to the identified attributes of the targeted application. The associated phone numbers are mapped to the targeted application and maintained within an application manifest. Upon detecting user-initiated call-based operation(s) at a client device, the phone number(s) involved in the call-based operation(s) are compared against the application manifest to determine relevant applications. The relevant applications are distributed to the client device for presentation within a phone-number context, such as placing an outgoing call, receiving an incoming call, or reviewing a call-history log.
    • 提供计算机可读介质,计算机系统和计算方法,用于使用电话号码信息来发现应用。 最初,上传到应用程序市场的应用程序是针对性的。 与目标应用相关联的电话号码通过从应用市场中与其相关的元数据识别目标应用的属性来发现,并且识别到达至少一个与目标应用有关的业务的电话号码,或者与所标识的属性相关 有针对性的应用。 相关联的电话号码映射到目标应用程序并保存在应用程序清单中。 在客户端设备检测用户发起的基于呼叫的操作时,将基于呼叫的操作中涉及的电话号码与应用程序清单进行比较以确定相关的应用程序。 将相关应用程序分发到客户端设备,以便在电话号码上下文中进行呈现,例如放置呼出呼叫,接收来电或查看呼叫历史日志。