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1. 发明授权

US07500144B2 Resolving problems in a business process utilizing a situational representation of component status 失效
标题翻译：使用组件状态的情境表示来解决业务流程中的问题
公开(公告)号：US07500144B2
公开(公告)日：2009-03-03
申请号：US10628647
申请日：2003-07-28
申请人： Amanda Elizabeth Chessell , Jason Cornpropst , John Kenyon Gerken, III , William Pettit Horn , Heather Marie Kreger , Eric Labadie , David M. Ogle , Abdolreza Salahshour , Harm Sluiman , John William Sweitzer
发明人： Amanda Elizabeth Chessell , Jason Cornpropst , John Kenyon Gerken, III , William Pettit Horn , Heather Marie Kreger , Eric Labadie , David M. Ogle , Abdolreza Salahshour , Harm Sluiman , John William Sweitzer
IPC分类号： G06F11/00
CPC分类号： G06F11/079 , G06F11/0748 , G06F11/0769 , G06F11/0781 , G06Q10/06
摘要： Problems are resolved in a business process that includes application programs that run on an Information Technology (IT) infrastructure having IT components. A symptom is generated that identifies a problem in the business process. Selected application programs and/or IT components in the IT infrastructure that may cause the problem in the business process are identified, based on the symptom. A respective situation for a respective selected application program and/or IT component is obtained. The respective situation is one of a set of component-independent predefined situation categories that is associated with a respective selected application program and/or IT component. The respective situations provide the status of the selected application programs and/or IT components in a common situation format that includes the associated one of the component-independent predefined situation categories. The respective situations that are obtained are analyzed to identify at least one problem in the selected application programs and/or IT components that may cause the problem in the business process.
摘要翻译：在业务流程中解决了问题，其中包括运行在具有IT组件的信息技术（IT）基础架构上的应用程序。生成一个在业务流程中识别出问题的症状。根据症状，确定IT基础架构中可能导致业务流程中的问题的选定应用程序和/或IT组件。获得各个选定的应用程序和/或IT组件的各自的情况。相应的情况是与相应选择的应用程序和/或IT组件相关联的一组与组件无关的预定义情形类别之一。相应的情况以包括与组件无关的预定义状况类别中的相关联的一个的通用情况格式提供所选择的应用程序和/或IT组件的状态。分析获得的各种情况，以识别可能导致业务流程中的问题的所选择的应用程序和/或IT组件中的至少一个问题。

2. 发明申请

US20120121140A1 Leveraging Real-Time Biometric Recognition Software in Software Systems Management 审中-公开
标题翻译：利用软件系统管理中的实时生物识别软件
公开(公告)号：US20120121140A1
公开(公告)日：2012-05-17
申请号：US12945780
申请日：2010-11-12
申请人： John Kenyon Gerken, III
发明人： John Kenyon Gerken, III
IPC分类号： G06K9/00
CPC分类号： G06F21/32 , G06K9/00926
摘要： An approach is presented that establishes an authorized user identity at an information handling system. The user is permitted access to the information handling system after which the user's expected biometric data is retrieved from a data store. The system repeatedly receives biometric input (e.g., facial image) with the biometric input corresponding to a current user of the system. If the biometric data corresponding to the current user of the system matches the expected biometric data, then the user is allowed continued access to the system. On the other hand, if the biometric data corresponding to the current user of the system does not match the expected biometric data then access to the system is inhibited.
摘要翻译：提出了一种在信息处理系统中建立授权用户身份的方法。允许用户访问信息处理系统，之后从数据存储器检索用户的预期生物特征数据。系统使用与系统的当前用户相对应的生物测量输入重复地接收生物特征输入（例如面部图像）。如果与系统的当前用户相对应的生物特征数据与期望的生物特征数据匹配，则允许用户继续访问系统。另一方面，如果与系统的当前用户相对应的生物特征数据与期望的生物特征数据不匹配，则禁止对系统的访问。

3. 发明授权

US09171432B2 Customer checkout accelerator 有权
标题翻译：客户结帐加速器
公开(公告)号：US09171432B2
公开(公告)日：2015-10-27
申请号：US12140212
申请日：2008-06-16
申请人： John Kenyon Gerken, III , Thomas Joseph Prorock , William S. Werdel
发明人： John Kenyon Gerken, III , Thomas Joseph Prorock , William S. Werdel
IPC分类号： G06Q20/00 , G07G1/00 , A47F9/04 , G06Q20/10 , G06Q20/20 , G06Q20/40 , G06Q20/42 , G06Q30/02
CPC分类号： G07G1/0036 , A47F9/047 , G06Q20/102 , G06Q20/20 , G06Q20/202 , G06Q20/204 , G06Q20/209 , G06Q20/403 , G06Q20/42 , G06Q30/0224 , G06Q30/0226 , G06Q30/0238 , G06Q30/0241
摘要： A system and method for accelerating customer sales transactions in a retail store. A customer checkout accelerator provides a customer user interface to initiate a request for a preapproval amount for a sales transaction before reaching the point of sale terminal for completion of the purchase transaction. A card reader integrated into the customer checkout accelerator reads a customer payment card number when the payment card is swiped through the reader. A customer checkout accelerator server module resident on a store controller server determines a preapproval amount for the sales transaction and transmits the request to an external card services system for payment approval. The customer checkout accelerator also provides the ability to purchase additional promotional items in the checkout lane with this process integrated into the payment preapproval process. Once payment approval is obtained from the external card services system, an entry is placed in a preapproval database associated with the customer checkout accelerator server module on the store controller server. The server module forwards the approval notification to the point of sales terminal where it is placed in a preapproval cache for use in completing the actual sale transaction.
摘要翻译：一种用于加速零售商店的客户销售交易的系统和方法。客户结账加速器提供客户用户界面，以在到达销售点终端之前发起用于销售交易的预先批准的请求，以完成购买交易。当支付卡通过读卡器刷卡时，集成到客户结帐加速器中的读卡器读取客户支付卡号码。驻留在商店控制器服务器上的客户检验加速器服务器模块确定销售交易的预批量，并将该请求发送到外部卡服务系统用于支付许可。客户结帐加速器还提供在结帐通道中购买额外促销品的能力，并将此过程集成到付款预批准过程中。一旦从外部卡服务系统获得支付审批，则将条目放置在与商店控制器服务器上的客户结帐加速器服务器模块相关联的预批准数据库中。服务器模块将批准通知转发到销售终端，将其放置在预先准许缓存中，以用于完成实际销售交易。

4. 发明授权

US08260823B2 Dissemination, acquisition, discovery and use of people-oriented folksonomies 失效
标题翻译：传播，获取，发现和使用以人为本的民俗风格
公开(公告)号：US08260823B2
公开(公告)日：2012-09-04
申请号：US12248582
申请日：2008-10-09
申请人： Joel Alan Farrell , John Kenyon Gerken, III , James Michael Snell
发明人： Joel Alan Farrell , John Kenyon Gerken, III , James Michael Snell
IPC分类号： G06F7/00 , G06F17/30 , G06Q99/00 , G06F15/16
CPC分类号： G06Q10/00 , G06Q30/00
摘要： In a method of and system for discovering people with attributes, users tag people in their respective contact lists with attribute tags. The method aggregates in a folksonomy database the people tagged in the contact lists. A user may request a list of people tagged with an attribute. In response to a user request, the method searches the folksonomy database for people tagged with the attribute tag. The method returns to the requesting user a list of people tagged with the attribute tag.
摘要翻译：在用于发现具有属性的人的方法和系统中，用户使用属性标签来标记他们各自的联系人列表中的人。该方法聚合在一个folksonomy数据库中的人员在联系人列表中标记。用户可以请求标记有属性的人员列表。响应于用户请求，该方法在folksonomy数据库中搜索标记有属性标签的人员。该方法向请求用户返回标记有属性标签的人员列表。

5. 发明授权

US08175923B2 Customer checkout accelerator 有权
标题翻译：客户结帐加速器
公开(公告)号：US08175923B2
公开(公告)日：2012-05-08
申请号：US12140223
申请日：2008-06-16
申请人： John Kenyon Gerken, III , Thomas Joseph Prorock , William S. Werdel
发明人： John Kenyon Gerken, III , Thomas Joseph Prorock , William S. Werdel
IPC分类号： G06Q20/00
CPC分类号： G07G1/0036 , A47F9/047 , G06Q20/102 , G06Q20/20 , G06Q20/202 , G06Q20/204 , G06Q20/209 , G06Q20/403 , G06Q20/42 , G06Q30/0224 , G06Q30/0226 , G06Q30/0238 , G06Q30/0241
摘要： A system and method for accelerating customer sales transactions in a retail store. A customer checkout accelerator provides a customer user interface initiate a request for a preapproval amount for a sales transaction before reaching the point of sale for completion of the purchase transaction. A card reader integrated into the customer checkout accelerator reads a customer payment card number when the payment card is swiped through the reader. A customer checkout accelerator server module resident on a store controller server determines a preapproval amount for the sales action and transmits the request to an external card services system for payment approval. The customer checkout accelerator also provides the ability to purchase additional promotional items in the checkout lane with this process integrated into the payment preapproval process. Once payment approval is obtained from the external card services system, an entry is placed in a preapproval database associated with the customer checkout accelerator server module on the store controller server. The server module forwards the approval notification to the point of sales terminal where it is placed in a preapproval cache for use in completing the actual sale transaction.
摘要翻译：一种用于加速零售商店的客户销售交易的系统和方法。客户检验加速器提供客户用户界面，在到达销售点之前发起对销售交易的预先批准的请求以完成购买交易。当支付卡通过读卡器刷卡时，集成到客户结帐加速器中的读卡器读取客户支付卡号码。驻留在商店控制器服务器上的客户结帐加速器服务器模块确定销售动作的预批量，并将请求发送到外部卡服务系统进行支付许可。客户结帐加速器还提供在结帐通道中购买额外促销品的能力，并将此过程集成到付款预批准过程中。一旦从外部卡服务系统获得支付审批，则将条目放置在与商店控制器服务器上的客户结帐加速器服务器模块相关联的预批准数据库中。服务器模块将批准通知转发到销售终端，将其放置在预先准许缓存中，以用于完成实际销售交易。

6. 发明授权

US09330173B2 Situational application creation based on observed user behavior 有权
标题翻译：基于观察用户行为的情境应用创建
公开(公告)号：US09330173B2
公开(公告)日：2016-05-03
申请号：US12426458
申请日：2009-04-20
申请人： Al Chakra , John Kenyon Gerken, III , Roderick C. Henderson , Ruthie D. Lyle
发明人： Al Chakra , John Kenyon Gerken, III , Roderick C. Henderson , Ruthie D. Lyle
IPC分类号： G06F15/16 , G06F7/00 , G06F17/30 , G06F9/44 , H04L29/08 , G06Q10/10
CPC分类号： G06F17/30861 , G06F9/453 , G06F17/3089 , G06Q10/101 , H04L67/02
摘要： A system and method of creating a situational application provides for identifying content from a plurality of sources, where the content is associated with a user's interaction with the plurality of sources. Data associated with the identified content is gathered, and a situational application is generated based on the gathered data.
摘要翻译：创建情境应用的系统和方法提供从多个源识别内容，其中内容与用户与多个源的交互相关联。收集与识别的内容相关联的数据，并基于收集的数据生成情境应用程序。

7. 发明授权

US08972873B2 Multi-environment widget assembly, generation, and operation 有权
标题翻译：多环境小部件组合，生成和操作
公开(公告)号：US08972873B2
公开(公告)日：2015-03-03
申请号：US12957002
申请日：2010-11-30
申请人： John Kenyon Gerken, III , Jimmy Ming-Der Hsu
发明人： John Kenyon Gerken, III , Jimmy Ming-Der Hsu
IPC分类号： G06F3/00 , G06F9/44
CPC分类号： G06F8/38
摘要： Widget creation, editing, augmentation, tracking and deployment is provided. Embodiments may include a Widget Assembly Application (“WAA”). The WAA may employ generalized widget templates selected by a user for customizing or assembling widgets. A generator may render previously assembled widgets when requested. The generator may use a skeleton specific to the target server type and widget, and code supporting the generator and the WAA may employ recursive eye-catcher syntax. Widgets may be deployed from any discovered instance to additional remote widget containers of the same or different type.
摘要翻译：提供小部件创建，编辑，增强，跟踪和部署。实施例可以包括小部件组装应用（“WAA”）。 WAA可以使用由用户选择的广义小部件模板来定制或组装小部件。当请求时，发生器可以呈现先前组装的小部件。生成器可以使用特定于目标服务器类型和小部件的骨架，并且支持生成器和WAA的代码可以采用递归的捕手语法。窗口小部件可以从任何发现的实例部署到相同或不同类型的其他远程窗口小部件容器。

8. 发明申请

US20120137227A1 MULTI-ENVIRONMENT WIDGET ASSEMBLY, GENERATION, AND OPERATION 有权
标题翻译：多环保措施大会，生成和运行
公开(公告)号：US20120137227A1
公开(公告)日：2012-05-31
申请号：US12957002
申请日：2010-11-30
申请人： John Kenyon Gerken, III , Jimmy Ming-Der Hsu
发明人： John Kenyon Gerken, III , Jimmy Ming-Der Hsu
IPC分类号： G06F3/01
CPC分类号： G06F8/38
摘要： Widget creation, editing, augmentation, tracking and deployment is provided. Embodiments may include a Widget Assembly Application (“WAA”). The WAA may employ generalized widget templates selected by a user for customizing or assembling widgets. A generator may render previously assembled widgets when requested. The generator may use a skeleton specific to the target server type and widget, and code supporting the generator and the WAA may employ recursive eye-catcher syntax. Widgets may be deployed from any discovered instance to additional remote widget containers of the same or different type.
摘要翻译：提供小部件创建，编辑，增强，跟踪和部署。实施例可以包括小部件组装应用（“WAA”）。 WAA可以使用由用户选择的广义小部件模板来定制或组装小部件。当请求时，发生器可以呈现先前组装的小部件。生成器可以使用特定于目标服务器类型和小部件的骨架，并且支持生成器和WAA的代码可以采用递归的捕手语法。窗口小部件可以从任何发现的实例部署到相同或不同类型的其他远程窗口小部件容器。

9. 发明申请

US20130337420A1 Recognition and Feedback of Facial and Vocal Emotions 审中-公开
标题翻译：面部和声音情绪的识别和反馈
公开(公告)号：US20130337420A1
公开(公告)日：2013-12-19
申请号：US13526713
申请日：2012-06-19
申请人： John Kenyon Gerken, III
发明人： John Kenyon Gerken, III
IPC分类号： G09B19/00
CPC分类号： G09B5/00 , G09B5/06
摘要： An approach is provided for an information handling system that identifies emotions and notifies a user that may otherwise have difficulty identifying the emotions displayed by others. A set of real-time inputs, such as audio and video inputs, are received at one or more receivers. The inputs are received from a human subject who is interacting with a user of the information handling system with the information handling system being a portable system carried by the user. The received set of real-time inputs are compared to predefined sets of emotional characteristics in order to identify an emotion that is being displayed by the human subject. Feedback is provided to the user of the system regarding the identified emotion exhibited by the human subject.
摘要翻译：提供了一种用于识别情绪并且通知用户的信息处理系统的方法，否则可能难以识别由他人显示的情绪。在一个或多个接收器处接收一组实时输入，例如音频和视频输入。所述输入是从与所述信息处理系统的用户交互的人类对象接收到的，所述信息处理系统是用户携带的便携式系统。将所接收的一组实时输入与预定义的情绪特征组进行比较，以便识别正在被人类对象显示的情绪。针对人类受试者所表现出的情绪向系统的用户提供反馈。

10. 发明申请

US20100268780A1 Situational Application Creation Based on Observed User Behavior 有权
标题翻译：基于观察用户行为的情境应用创建
公开(公告)号：US20100268780A1
公开(公告)日：2010-10-21
申请号：US12426458
申请日：2009-04-20
申请人： Al Chakra , John Kenyon Gerken, III , Roderick C. Henderson , Ruthie D. Lyle
发明人： Al Chakra , John Kenyon Gerken, III , Roderick C. Henderson , Ruthie D. Lyle
IPC分类号： G06F15/82
CPC分类号： G06F17/30861 , G06F9/453 , G06F17/3089 , G06Q10/101 , H04L67/02
摘要： A system and method of creating a situational application provides for identifying content from a plurality of sources, where the content is associated with a user's interaction with the plurality of sources. Data associated with the identified content is gathered, and a situational application is generated based on the gathered data.
摘要翻译：创建情境应用的系统和方法提供从多个源识别内容，其中内容与用户与多个源的交互相关联。收集与识别的内容相关联的数据，并基于收集的数据生成情境应用程序。

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