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    • 5. 发明授权
    • Text extraction for determining emerging issues in vehicle warranty reporting
    • 用于确定车辆保修报告中新出现问题的文本提取
    • US08219519B2
    • 2012-07-10
    • US12710518
    • 2010-02-23
    • Sugato ChakrabartyMartin CaseMichael Golinski
    • Sugato ChakrabartyMartin CaseMichael Golinski
    • G06F17/30
    • G06Q10/06
    • A method is provided for detecting trends in service repairs for vehicles. Service repair verbatims are accessed from a warranty database that includes information relating to an identified concern with the vehicle. A thesaurus of service repair related terms is provided. The service repair related terms are each associated with at least one of a component category, a concern category, a cause category, and a correction of repair category. Key terms are identified in each service repair verbatim that have an association with the service repair related terms in the thesaurus. The key terms are extracted from each of the service repair verbatims. A user selectively generates a report based on a key term in the component category and at least one other key term from at least one other category. The report identifies an aggregate number of service repair verbatims associated with the key terms selected by the user.
    • 提供了一种用于检测车辆维修维修趋势的方法。 从保修数据库访问服务修复,包括与车辆识别出的关联的信息。 提供服务维修相关条款的辞典。 服务修复相关术语各自与组件类别,关注类别,原因类别和修复类别的校正中的至少一个相关联。 每个服务修复中的关键术语都与逐词中与服务修复相关的术语相关联。 关键术语从每个服务修复的逐字解析中提取出来。 用户基于组件类别中的关键术语和来自至少一个其他类别的至少一个其他关键术语来选择性地生成报告。 该报告标识与用户选择的关键术语相关联的服务修复的总数。
    • 6. 发明申请
    • Text Extraction for Determining Emerging Issues in Vehicle Warranty Reporting
    • 用于确定车辆保修报告中新出现问题的文本提取
    • US20110208742A1
    • 2011-08-25
    • US12710518
    • 2010-02-23
    • Sugato ChakrabartyMartin CaseMichael Golinski
    • Sugato ChakrabartyMartin CaseMichael Golinski
    • G06F17/30
    • G06Q10/06
    • A method is provided for detecting trends in service repairs for vehicles. Service repair verbatims are accessed from a warranty database that includes information relating to an identified concern with the vehicle. A thesaurus of service repair related terms is provided. The service repair related terms are each associated with at least one of a component category, a concern category, a cause category, and a correction of repair category. Key terms are identified in each service repair verbatim that have an association with the service repair related terms in the thesaurus. The key terms are extracted from each of the service repair verbatims. A user selectively generates a report based on a key term in the component category and at least one other key term from at least one other category. The report identifies an aggregate number of service repair verbatims associated with the key terms selected by the user.
    • 提供了一种用于检测车辆维修维修趋势的方法。 从保修数据库访问服务修复,包括与车辆识别出的关联的信息。 提供服务维修相关条款的辞典。 服务修复相关术语各自与组件类别,关注类别,原因类别和修复类别的校正中的至少一个相关联。 每个服务修复中的关键术语都与逐词中与服务修复相关的术语相关联。 关键术语从每个服务修复的逐字解析中提取出来。 用户基于组件类别中的关键术语和来自至少一个其他类别的至少一个其他关键词选择性地生成报告。 该报告标识与用户选择的关键术语相关联的服务修复的总数。