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    • 3. 发明申请
    • INTEGRATED CARWASH CLIENT SERVICE MANAGEMENT SYSTEM WITH REAL-TIME WORK SCHEDULING PROCESS AND CARWASH ORDER AND RESERVATION FOR A CAR PARKING FACILITY-BASED HAND CARWASH
    • 一体化的车客服务管理系统,具有实时工作调度流程和CARWASH订单和预订为停车场设施的手持式洗衣机
    • US20140379530A1
    • 2014-12-25
    • US14306232
    • 2014-06-17
    • Sunghee KimEunsoo Park
    • Sunghee KimEunsoo Park
    • G06Q30/06G06Q50/10G06Q20/18B60S3/04
    • G06Q20/18B60S3/00G06Q10/20G07F17/20
    • An integrated carwash client service management system receives a customer's carwash request, and schedules, coordinates, and manages a car parking facility-based hand carwash service. The integrated carwash client service management system includes an integrated carwash service management application executed in a computer server, an integrated carwash customer order application executed in a customer's electronic device, an integrated carwash order processing application executed in a carwash technician device, and an integrated carwash kiosk application executed in an electronic kiosk machine. A client service management database is managed and operated by the integrated carwash service management application executed in the computer server. This system provides an interactive electronic platform to schedule, view, and share a current progress of the carwash with before and after photos, messages, and status updates between the carwash technicians and the customer. The interactive electronic platform also accommodates carwash and auto detailing sales transactions.
    • 集成洗车客户服务管理系统接收客户的洗车请求,并安排,协调和管理基于停车设施的手洗车服务。 集成洗车客户服务管理系统包括在计算机服务器中执行的集成洗车服务管理应用程序,在客户电子设备中执行的集成洗车客户订单应用程序,在洗车技术人员设备中执行的集成洗车顺序处理应用程序,以及集成洗车 信息亭应用程序在电子信息亭机器中执行。 客户服务管理数据库由在计算机服务器中执行的综合洗车服务管理应用程序管理和操作。 该系统提供一个交互式电子平台,用于在洗车技术人员和客户之间的照片,消息和状态更新之前和之后安排,查看和共享洗车的当前进展。 交互式电子平台还可提供洗车和汽车详细的销售交易。