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1. 发明授权

US06628772B1 Method for providing enhanced directory assistance upon command using out-of-band signaling 有权
标题翻译：用于使用带外信令的命令提供增强的目录辅助的方法
公开(公告)号：US06628772B1
公开(公告)日：2003-09-30
申请号：US09417523
申请日：1999-10-13
申请人： Adam J. McGrath , Nicholas J. Elsey , A. Peter Powell , Paul W. Filliger , Michael A. Kepler , Timothy A. Timmins , Patrick M. Cox
发明人： Adam J. McGrath , Nicholas J. Elsey , A. Peter Powell , Paul W. Filliger , Michael A. Kepler , Timothy A. Timmins , Patrick M. Cox
IPC分类号： H04M1500
CPC分类号： H04M3/60 , H04M3/42 , H04M3/42059 , H04M3/42093 , H04M3/42102 , H04M3/424 , H04M3/48 , H04M3/493 , H04M3/4931 , H04M3/4933 , H04M3/4935 , H04M3/51 , H04M3/523 , H04M3/533 , H04M3/58 , H04M7/12 , H04M15/00 , H04M2201/40 , H04M2201/60 , H04M2207/18 , H04M2242/22 , H04Q3/72
摘要： A user calls a directory assistance service provider to search for a desired telephone number and be connected to a party at the desired number. In one such connection, the user is afforded enhanced directory assistance upon a user command in the form of an out-of-band signaling message, e.g., SS7 signaling message. For example, the user may be afforded further operator assistance by pushing on the user telephone a predetermined key (e.g., “*” key), which is detectable by the directory assistance service provider as an SS7 signaling message.
摘要翻译：用户呼叫目录援助服务提供商来搜索所需的电话号码，并以所需号码连接到一方。在一个这样的连接中，用户以带外信令消息（例如SS7信令消息）的形式在用户命令上提供增强的目录帮助。例如，可以通过将用户电话机按预定密钥（例如，“*”密钥）提供给用户进一步的操作者帮助，该密钥可由目录援助服务提供商作为SS7信令消息检测。

2. 发明授权

US07020261B2 Method for providing enhanced directory assistance upon command using out-of-band signaling 失效
公开(公告)号：US07020261B2
公开(公告)日：2006-03-28
申请号：US10430051
申请日：2003-05-06
申请人： Adam J. McGrath , Nicholas J. Elsey , A. Peter Powell , Paul W. Filliger , Michael A. Kepler , Timothy A. Timmins , Patrick M. Cox
发明人： Adam J. McGrath , Nicholas J. Elsey , A. Peter Powell , Paul W. Filliger , Michael A. Kepler , Timothy A. Timmins , Patrick M. Cox
IPC分类号： H04M15/00
CPC分类号： H04M3/60 , H04M3/42 , H04M3/42059 , H04M3/42093 , H04M3/42102 , H04M3/424 , H04M3/48 , H04M3/493 , H04M3/4931 , H04M3/4933 , H04M3/4935 , H04M3/51 , H04M3/523 , H04M3/533 , H04M3/58 , H04M7/12 , H04M15/00 , H04M2201/40 , H04M2201/60 , H04M2207/18 , H04M2242/22 , H04Q3/72
摘要： A user calls a directory assistance service provider to search for a desired telephone number and be connected to a party at the desired number. In one such connection, the user is afforded enhanced directory assistance upon a user command in the form of an out-of-band signaling message, e.g., SS7 signaling message. For example, the user may be afforded further operator assistance by pressing on the user telephone a predetermined key (e.g., “*” key), which is detectable by the directory assistance service provider as an SS7 signaling message.

3. 发明授权

US08031855B2 Method for providing enhanced directory assistance upon command using out-of-band signaling 失效
标题翻译：用于使用带外信令的命令提供增强的目录辅助的方法
公开(公告)号：US08031855B2
公开(公告)日：2011-10-04
申请号：US11046932
申请日：2005-01-31
申请人： Adam J. McGrath , Timothy A. Timmins , Patrick M. Cox , Nicholas J. Elsey , A. Peter Powell , Paul W. Filliger , Michael A. Kepler
发明人： Adam J. McGrath , Timothy A. Timmins , Patrick M. Cox , Nicholas J. Elsey , A. Peter Powell , Paul W. Filliger , Michael A. Kepler
IPC分类号： H04M3/42
CPC分类号： H04M3/60 , H04M3/42 , H04M3/42059 , H04M3/42093 , H04M3/42102 , H04M3/424 , H04M3/48 , H04M3/493 , H04M3/4931 , H04M3/4933 , H04M3/4935 , H04M3/51 , H04M3/523 , H04M3/533 , H04M3/58 , H04M7/12 , H04M15/00 , H04M2201/40 , H04M2201/60 , H04M2207/18 , H04M2242/22 , H04Q3/72
摘要： A user calls a directory assistance service provider to search for a desired telephone number and be connected to a party at the desired number. In one such connection, the user is afforded enhanced directory assistance upon a user command in the form of an out-of-band signaling message, e.g., SS7 signaling message. For example, the user may be afforded further operator assistance by pressing on the user telephone a predetermined key (e.g., “*” key), which is detectable by the directory assistance service provider as an SS7 signaling message.
摘要翻译：用户呼叫目录援助服务提供商来搜索所需的电话号码，并以所需号码连接到一方。在一个这样的连接中，用户以带外信令消息（例如SS7信令消息）的形式在用户命令上提供增强的目录帮助。例如，可以通过将用户电话机按预定密钥（例如“*”密钥），由目录援助服务提供商可以被检测为SS7信令消息来向用户提供进一步的操作者辅助。

4. 发明授权

US5873032A Method and system for providing directory assistance services during attempt to complete customer or after call termination via an alphanumeric page 失效
标题翻译：在尝试通过字母数字页面完成客户或通过呼叫终止之后提供目录援助服务的方法和系统
公开(公告)号：US5873032A
公开(公告)日：1999-02-16
申请号：US620374
申请日：1996-03-22
申请人： Patrick M. Cox , Adrian P. Powell , Paul W. Filliger , Michael A. Kepler , Timothy A. Timmins
发明人： Patrick M. Cox , Adrian P. Powell , Paul W. Filliger , Michael A. Kepler , Timothy A. Timmins
IPC分类号： H04M3/42 , H04M3/424 , H04M3/48 , H04M3/493 , H04M3/51 , H04M3/523 , H04M3/533 , H04M3/58 , H04M3/60 , H04M7/12 , H04M15/00 , H04Q3/72 , H04W4/12 , H04W4/16 , H04W4/24 , H04W8/18 , H04W76/02 , H04Q7/08
CPC分类号： H04M3/60 , H04M3/42 , H04M3/4931 , H04M3/51 , H04W4/16 , H04W4/24 , H04W76/02 , H04W8/18 , H04M15/00 , H04M2201/40 , H04M2201/60 , H04M2207/18 , H04M2215/32 , H04M2242/22 , H04M3/42059 , H04M3/42102 , H04M3/424 , H04M3/48 , H04M3/493 , H04M3/4933 , H04M3/4935 , H04M3/523 , H04M3/533 , H04M3/58 , H04M7/12 , H04Q3/72 , H04W4/12
摘要： A mobile telephone, or personal communication services subscriber who wishes directory assistance services is connected in the conventional manner to an operator who identifies a destination telephone number desired by the subscriber. As known in the prior art, the operator then initiates a call connecting the subscriber to the destination telephone number. In a preferred embodiment, the operator locates a desired destination telephone number in a computer database, and can select automatic dialing of the located number. Further, rather than dropping all further involvement with the call, the preferred embodiment of the present invention continually monitors the connection thereby established for a predetermined DTMF signal issued by the customer, such as that obtained by pressing the "*" button. If such a signal is detected, the customer is transferred to a directory assistance operator, who can then provide whatever further assistance is needed (e.g., providing further directory assistance). If a busy signal or non-answering party is detected, a customer is given a plurality of options including leaving a recorded message or page, or a predetermined alphanumeric message or page for the called party. In this case, the system automatically tries, repeatedly, to deliver the recorded message or page and, optionally, confirms successful or failed message delivery to the calling party.
摘要翻译：希望目录帮助服务的移动电话或个人通信服务用户以常规方式连接到识别用户所期望的目的地电话号码的运营商。如现有技术中已知的那样，操作员然后启动将用户连接到目的地电话号码的呼叫。在优选实施例中，操作员将所需的目的地电话号码定位在计算机数据库中，并且可以选择所定位号码的自动拨号。此外，本发明的优选实施例不是全部进一步地涉及呼叫，而是连续地监视由用户发出的预定DTMF信号建立的连接，例如按“*”按钮获得的连接。如果检测到这样的信号，则将客户转移到目录帮助操作员，然后谁可以提供任何需要的进一步的帮助（例如提供进一步的目录辅助）。如果检测到忙信号或非应答方，则向客户给予多个选项，包括留下被记录的消息或页面，或者被叫方的预定字母数字消息或页面。在这种情况下，系统会自动重复地尝试传送记录的消息或页面，并且可选地确认向主叫方发送成功或失败的消息。

5. 发明授权

US5966437A Method and system for personalized directory assistance services 失效
标题翻译：个性化目录援助服务的方法和系统
公开(公告)号：US5966437A
公开(公告)日：1999-10-12
申请号：US70519
申请日：1998-04-29
申请人： Patrick M. Cox , Adrian P. Powell , Paul W. Filliger , Michael A. Kepler , Timothy A. Timmins
发明人： Patrick M. Cox , Adrian P. Powell , Paul W. Filliger , Michael A. Kepler , Timothy A. Timmins
IPC分类号： H04M3/42 , H04M3/424 , H04M3/48 , H04M3/493 , H04M3/51 , H04M3/523 , H04M3/533 , H04M3/58 , H04M3/60 , H04M7/12 , H04M15/00 , H04Q3/72 , H04W4/12 , H04W4/16 , H04W4/24 , H04W8/18 , H04W76/02 , H04M3/00
CPC分类号： H04M3/60 , H04M3/42 , H04M3/4931 , H04M3/51 , H04W4/16 , H04W4/24 , H04W76/02 , H04W8/18 , H04M15/00 , H04M2201/40 , H04M2201/60 , H04M2207/18 , H04M2215/32 , H04M2242/22 , H04M3/42059 , H04M3/42102 , H04M3/424 , H04M3/48 , H04M3/493 , H04M3/4933 , H04M3/4935 , H04M3/523 , H04M3/533 , H04M3/58 , H04M7/12 , H04Q3/72 , H04W4/12
摘要： A mobile telephone, or personal communication services subscriber who wishes directory assistance services is connected in the conventional manner to an operator who identifies a destination telephone number desired by the subscriber. As known in the prior art, the operator then initiates a call connecting the subscriber to the destination telephone number. In a preferred embodiment, the operator locates a desired destination telephone number in a computer database, and can select automatic dialing of the located number. Further, rather than dropping all further involvement with the call, the preferred embodiment of the present invention continually monitors the connection thereby established for a predetermined DTMF signal issued by the customer, such as that obtained by pressing the "*" button. If such a signal is detected, the customer is transferred to a directory assistance operator, who can then provide whatever further assistance is needed (e.g., providing further directory assistance). If a busy signal or non-answering party is detected, a customer is given a plurality of options including leaving a recorded message or page, or a predetermined alphanumeric message or page for the called party. In this case, the system automatically tries, repeatedly, to deliver the recorded message or page and, optionally, confirms successful or failed message delivery to the calling party.
摘要翻译：希望目录帮助服务的移动电话或个人通信服务用户以常规方式连接到识别用户所期望的目的地电话号码的运营商。如现有技术中已知的那样，操作员然后启动将用户连接到目的地电话号码的呼叫。在优选实施例中，操作员将所需的目的地电话号码定位在计算机数据库中，并且可以选择所定位号码的自动拨号。此外，本发明的优选实施例不是全部进一步地涉及呼叫，而是连续地监视由用户发出的预定DTMF信号建立的连接，例如按“*”按钮获得的连接。如果检测到这样的信号，则将客户转移到目录帮助操作员，然后谁可以提供任何需要的进一步的帮助（例如提供进一步的目录辅助）。如果检测到忙信号或非应答方，则向客户给予多个选项，包括留下被记录的消息或页面，或者被叫方的预定字母数字消息或页面。在这种情况下，系统会自动重复地尝试传送记录的消息或页面，并且可选地确认向主叫方发送成功或失败的消息。

6. 发明申请

US20120281824A1 TECHNIQUE FOR PROVIDING PERSONALIZED INFORMATION AND COMMUNICATIONS SERVICES 失效
标题翻译：提供个性化信息和通信服务的技术
公开(公告)号：US20120281824A1
公开(公告)日：2012-11-08
申请号：US13471646
申请日：2012-05-15
申请人： Nicholas J. Elsey , Michael A. Kepler , Timothy A. Timmins , Michael T. Samudio
发明人： Nicholas J. Elsey , Michael A. Kepler , Timothy A. Timmins , Michael T. Samudio
IPC分类号： H04M3/42
CPC分类号： G06Q10/109 , H04M1/2745 , H04M3/382 , H04M3/42161 , H04M3/44 , H04M3/4931 , H04M3/4933 , H04M7/00 , H04M7/003 , H04M7/006 , H04M7/12 , H04M2203/2072 , H04M2242/15 , Y10S707/99939
摘要： A communications system for providing a service includes an interface configured to receive a directory assistance communication from a requester seeking a desired listing from among a plurality of available desired listings. A processor is configured to obtain a stored profile associated with the requester, the profile including at least one delivery preference set by the requester relating to the format in which said requester desires to have the desired listing delivered to them. A device configured to provide a communication listing associated with the desired listing to the requester, in response to the directory assistance request, in accordance with the preference proscribed by the requester in the profile and then connecting the requester to a second communication listing associated with the desired listing.
摘要翻译：用于提供服务的通信系统包括被配置为从多个可用期望列表中寻求寻求所需列表的请求者接收目录辅助通信的接口。处理器被配置为获得与所述请求者相关联的存储简档，所述简档包括所述请求者设置的至少一个递送偏好设置，所述递送偏好与所述请求者希望将所希望的列表传递给它们的格式有关。一种被配置为根据所述请求者在简档中所禁止的偏好来响应于目录帮助请求向请求者提供与期望列表相关联的通信列表，然后将请求者连接到与第二通信列表相关联的第二通信列表所需列表。

7. 发明授权

US07499537B2 Technique for providing personalized information and communications services 失效
公开(公告)号：US07499537B2
公开(公告)日：2009-03-03
申请号：US10896380
申请日：2004-07-21
申请人： Nicholas J. Elsey , Michael A. Kepler , Timothy A. Timmins , Michael T. Samudio
发明人： Nicholas J. Elsey , Michael A. Kepler , Timothy A. Timmins , Michael T. Samudio
IPC分类号： H04M3/42
CPC分类号： G06Q10/109 , H04M1/2745 , H04M3/382 , H04M3/42161 , H04M3/44 , H04M3/4931 , H04M3/4933 , H04M7/00 , H04M7/003 , H04M7/006 , H04M7/12 , H04M2203/2072 , H04M2242/15 , Y10S707/99939
摘要： A user may utilize a communication device, e.g., a wireless phone, mobile device or personal digital assistant (PDA), to contact an information/call center where an operator provides personalized information and communications services to the user in accordance with the invention. Such services include, e.g., providing listing information, contacts information, appointments information, etc. To provide effective connectivity, for example, when a user locates a phone number in his/her private directory using a web browser, the user may utilize a direct connect feature of the invention to initiate a phone call to the desired number over the Internet. In addition, the invention allows for delivery of the appointments information to the user not only via voice connection, but also SMS, email, facsimile, PDA, etc. It also allows for rendering a calendaring service in combination with such services as a TeleConcierge® service which helps the user to plan a future event, e.g., making a restaurant reservation. An appointment record concerning the future event is automatically incorporated into the user's calendar once it is successfully planned. To personalize the services, at least one profile associated with the user is used which specifies the subscribed services and the preferred ways of receiving them. For example, the profile may specify use of a special skilled operator, methods of delivery of information to the user, etc.

8. 发明授权

US08229401B2 Technique for providing personalized information and communications services 有权
标题翻译：提供个性化信息和通信服务的技术
公开(公告)号：US08229401B2
公开(公告)日：2012-07-24
申请号：US10896693
申请日：2004-07-21
申请人： Nicholas J. Elsey , Michael A. Kepler , Timothy A. Timmins , Michael T. Samudio
发明人： Nicholas J. Elsey , Michael A. Kepler , Timothy A. Timmins , Michael T. Samudio
IPC分类号： H04W4/00
CPC分类号： G06Q10/109 , H04M1/2745 , H04M3/382 , H04M3/42161 , H04M3/44 , H04M3/4931 , H04M3/4933 , H04M7/00 , H04M7/003 , H04M7/006 , H04M7/12 , H04M2203/2072 , H04M2242/15 , Y10S707/99939
摘要： A user may utilize a communication device, e.g., a wireless phone, mobile device or personal digital assistant (PDA), to contact an information/call center where an operator provides personalized information and communications services to the user in accordance with the invention. Such services include, e.g., providing listing information, contacts information, appointments information, etc. To provide effective connectivity, for example, when a user locates a phone number in his/her private directory using a web browser, the user may utilize a direct connect feature of the invention to initiate a phone call to the desired number over the Internet. In addition, the invention allows for delivery of the appointments information to the user not only via voice connection, but also SMS, email, facsimile, PDA, etc. It also allows for rendering a calendaring service in combination with such services as a TeleConcierge® service which helps the user to plan a future event, e.g., making a restaurant reservation. An appointment record concerning the future event is automatically incorporated into the user's calendar once it is successfully planned. To personalize the services, at least one profile associated with the user is used which specifies the subscribed services and the preferred ways of receiving them. For example, the profile may specify use of a special skilled operator, methods of delivery of information to the user, etc.
摘要翻译：用户可以使用通信设备，例如无线电话，移动设备或个人数字助理（PDA）来联系根据本发明的操作者向用户提供个性化信息和通信服务的信息/呼叫中心。这样的服务包括例如提供列表信息，联系人信息，约会信息等。为了提供有效的连接性，例如，当用户使用网络浏览器在他/她的私人目录中定位电话号码时，用户可以利用直接连接本发明的特征以通过因特网发起对所需号码的电话呼叫。此外，本发明允许不仅通过语音连接，还包括SMS，电子邮件，传真，PDA等向用户传送约会信息。它还允许与诸如TeleConcierge这样的服务相结合的日历服务帮助用户规划未来事件的服务，例如进行餐厅预约。有关未来事件的约会记录一旦成功计划就自动纳入用户日历。为了个性化服务，使用与用户相关联的至少一个简档，其指定订阅的服务和接收它们的首选方式。例如，该简档可以指定使用专业技术的操作者，向用户传递信息的方法等。

9. 发明申请

US20090110179A1 Technique for providing personalized information and communication services 审中-公开
标题翻译：提供个性化信息和通信服务的技术
公开(公告)号：US20090110179A1
公开(公告)日：2009-04-30
申请号：US12287148
申请日：2008-10-06
申请人： Nicholas J. Elsey , Michael A. Kepler , Timothy A. Timmins , Michael T. Samudio
发明人： Nicholas J. Elsey , Michael A. Kepler , Timothy A. Timmins , Michael T. Samudio
IPC分类号： H04M3/42
CPC分类号： G06Q10/109 , H04M1/2745 , H04M3/382 , H04M3/42161 , H04M3/44 , H04M3/4931 , H04M3/4933 , H04M7/00 , H04M7/003 , H04M7/006 , H04M7/12 , H04M2203/2072 , H04M2242/15 , Y10S707/99939
摘要： A system for use by a user to protect the privacy of selected telephone numbers in a directory includes a memory for storing a plurality of directories, each of which is associated with a single respective party and includes one or more telephone numbers at least one of which is to be used to contact selected parties associated with and different from the respective party. At least one directory further includes at least one indicator indicating that a telephone number, stored in the directory is to be disclosed only to a first predetermined group of persons associated with the single respective party. The system also includes a processor for allowing access to the at least one directory only to a second predetermined group that includes the first predetermined group of persons; and for providing the telephone number only to the first predetermined group of persons.
摘要翻译：用户使用以保护目录中所选择的电话号码的隐私的系统包括用于存储多个目录的存储器，每个目录与单个相关方相关联，并且包括一个或多个电话号码，其中至少一个将用于联系与各方相关联且不同于所选方的所选方。至少一个目录还包括至少一个指示符，其指示存储在目录中的电话号码仅被公开给与单个相应方相关联的第一预定组。该系统还包括处理器，用于仅允许访问至少一个目录到包括第一预定群体的第二预定群组; 并且仅将电话号码提供给第一预定群体。

10. 发明授权

US07388950B2 Technique for providing personalized information and communications services 失效
标题翻译：提供个性化信息和通信服务的技术
公开(公告)号：US07388950B2
公开(公告)日：2008-06-17
申请号：US10896558
申请日：2004-07-21
申请人： Nicholas J. Elsey , Michael A. Kepler , Timothy A. Timmins , Michael T. Samudio
发明人： Nicholas J. Elsey , Michael A. Kepler , Timothy A. Timmins , Michael T. Samudio
IPC分类号： H04M3/42
CPC分类号： G06Q10/109 , H04M1/2745 , H04M3/382 , H04M3/42161 , H04M3/44 , H04M3/4931 , H04M3/4933 , H04M7/00 , H04M7/003 , H04M7/006 , H04M7/12 , H04M2203/2072 , H04M2242/15 , Y10S707/99939
摘要： A user may utilize a communication device, e.g., a wireless phone, mobile device or personal digital assistant (PDA), to contact an information/call center where an operator provides personalized information and communications services to the user in accordance with the invention. Such services include, e.g., providing listing information, contacts information, appointments information, etc. To provide effective connectivity, for example, when a user locates a phone number in his/her private directory using a web browser, the user may utilize a direct connect feature of the invention to initiate a phone call to the desired number over the Internet. In addition, the invention allows for delivery of the appointments information to the user not only via voice connection, but also SMS, email, facsimile, PDA, etc. It also allows for rendering a calendaring service in combination with such services as a TeleConcierge® service which helps the user to plan a future event, e.g., making a restaurant reservation. An appointment record concerning the future event is automatically incorporated into the user's calendar once it is successfully planned. To personalize the services, at least one profile associated with the user is used which specifies the subscribed services and the preferred ways of receiving them. For example, the profile may specify use of a special skilled operator, methods of delivery of information to the user, etc.
摘要翻译：用户可以使用通信设备，例如无线电话，移动设备或个人数字助理（PDA）来联系根据本发明的操作者向用户提供个性化信息和通信服务的信息/呼叫中心。这样的服务包括例如提供列表信息，联系人信息，约会信息等。为了提供有效的连接性，例如，当用户使用网络浏览器在他/她的私人目录中定位电话号码时，用户可以利用直接连接本发明的特征以通过因特网发起对所需号码的电话呼叫。此外，本发明允许不仅通过语音连接，而且SMS，电子邮件，传真机，PDA等向用户传送约会信息。它还允许与诸如TeleConcierge（ R）服务，其帮助用户规划未来事件，例如进行餐厅预约。有关未来事件的约会记录一旦成功计划就自动纳入用户日历。为了个性化服务，使用与用户相关联的至少一个简档，其指定订阅的服务和接收它们的首选方式。例如，该简档可以指定使用专业技术的操作者，向用户传递信息的方法等。

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