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1. 发明申请

US20070299709A1 Automated performance quality tracking utility 审中-公开
标题翻译：自动性能质量跟踪实用程序
公开(公告)号：US20070299709A1
公开(公告)日：2007-12-27
申请号：US11474621
申请日：2006-06-26
申请人： Aaron D. Harrell , Felix Ammay , Jackie E. Walker , Kathryn W. Childs
发明人： Aaron D. Harrell , Felix Ammay , Jackie E. Walker , Kathryn W. Childs
IPC分类号： G05B19/418
CPC分类号： G06Q10/06 , G06Q10/06395 , G06Q10/06398
摘要： A performance quality tracking utility receives information associated with quality of work activity for organization members from managerial members and/or the members whose activity is being tracked. Evaluation of the quality by assigned percentages, ratings, and the like is used by the tracking utility to prepare reports in real time or accrued modes to managers of various levels. Administrative configuration of evaluation and report preparation parameters is accomplished using input from organization members with sufficient credentials. Output reports may also include raw or formatted data for other applications configured to consume the report data. Recipients of reports may define an extent (member or group levels), time, and other properties of the reports based on their credentials.
摘要翻译：绩效质量跟踪实用工具从管理成员和/或正在跟踪其活动的成员接收与组织成员的工作活动质量相关的信息。跟踪实用程序使用分配的百分比，评级等对质量进行评估，以实时或累计模式为各级管理人员准备报告。评估和报告准备参数的管理配置使用具有足够凭证的组织成员的输入来完成。输出报告还可以包括用于配置为使用报告数据的其他应用程序的原始或格式化数据。报告的收件人可以根据其凭据来定义报告的范围（成员或组级别），时间和其他属性。

2. 发明申请

US20070299953A1 Centralized work distribution management 审中-公开
标题翻译：集中工作分配管理
公开(公告)号：US20070299953A1
公开(公告)日：2007-12-27
申请号：US11474839
申请日：2006-06-26
申请人： Jackie E. Walker , Aaron D. Harrell , Felix Ammay , David K. Hannon , Jair T. Britto , Kathleen Howell , Kathryn W. Childs , Jeffrey C. Lee , Nathaniel Meyer , Joel Daniel Morris
发明人： Jackie E. Walker , Aaron D. Harrell , Felix Ammay , David K. Hannon , Jair T. Britto , Kathleen Howell , Kathryn W. Childs , Jeffrey C. Lee , Nathaniel Meyer , Joel Daniel Morris
IPC分类号： G06F15/173
CPC分类号： H04L67/10 , G06Q10/06 , H04L41/00
摘要： Distribution of network maintenance tasks is managed in a centralized manner. Information associated with components of a communication network, such as status, malfunctions, technical specifications, and the like, is collected from various data sources and tickets for repair or maintenance tasks are made available to technicians in a centralized list. Tickets are categorized in the list, which may be filtered based on individual technicians' credentials. Tasks accepted by technicians are blocked until they are completed or returned to the system. Feedback associated with progress of task completion is received from the assigned technicians. Managers are enabled to monitor and modify assignment of tasks. Updated information relating to network status and/or maintenance operations may be provided to relevant databases.
摘要翻译：网络维护任务的分发以集中方式进行管理。与通信网络的组件相关的信息，例如状态，故障，技术规格等，都是从各种数据源收集的，维修或维护任务的故障单可以用于集中列表中的技术人员。门票在列表中分类，可以根据个人技术人员的凭证进行过滤。技术人员接受的任务将被阻止，直到完成或返回系统。从指定的技术人员收到与任务完成进度相关的反馈。管理员能够监视和修改任务分配。有关网络状态和/或维护操作的更新信息可以提供给相关数据库。

3. 发明申请

US20070299718A1 Management activity tracking utility 审中-公开
标题翻译：管理活动跟踪实用程序
公开(公告)号：US20070299718A1
公开(公告)日：2007-12-27
申请号：US11474828
申请日：2006-06-26
申请人： Joe H. Williams , Felix Ammay , Aaron D. Harrell , Jackie E. Walker , Kathryn W. Childs
发明人： Joe H. Williams , Felix Ammay , Aaron D. Harrell , Jackie E. Walker , Kathryn W. Childs
IPC分类号： G06F11/34
CPC分类号： G06Q10/06 , G06Q10/06398 , G06Q10/10
摘要： An activity tracking utility receives work activity information such as category and description of work performed, time spent, exceptions, and the like from a person performing the work or from a manager supervising the person. The utility prepares and provides reports based on collected data in real time or accrued modes to managers of various levels, other applications configured to consume the report data, and the like. Administrative changes may be performed setting parameters associated with tracking the activities. Permission levels for providing input and/or receiving reports may be set based on user credentials.
摘要翻译：活动跟踪实用程序接收工作活动信息，例如执行工作的人员的类别和描述，花费的时间，例外等，或从监督人员的经理接收工作活动信息。该实用程序根据收集的数据实时或累计模式为各级管理人员，配置为消费报告数据的其他应用程序等提供报告。可以执行管理更改设置与跟踪活动相关联的参数。可以根据用户凭据设置提供输入和/或接收报告的权限级别。

4. 发明申请

US20070299822A1 Database connectivity 审中-公开
标题翻译：数据库连接
公开(公告)号：US20070299822A1
公开(公告)日：2007-12-27
申请号：US11474854
申请日：2006-06-26
申请人： John Jopp , Felix Ammay , Aaron D. Harrell , Jackie E. Walker
发明人： John Jopp , Felix Ammay , Aaron D. Harrell , Jackie E. Walker
IPC分类号： G06F17/30
CPC分类号： G06F16/252
摘要： Database connectivity without a need for installing database specific drivers on individual client machines/applications is provided. A database access application module resides on a server associated with the database(s) to be accessed. User interface modules residing on individual client machines/applications enable users to submit their queries or select from a set of predefined queries through the database access application module and receive result sets. Available databases and their properties are updated by the database access application module preventing delays and errors without a need to update database information on individual clients.
摘要翻译：提供数据库连接，而无需在单个客户机/应用程序上安装特定于数据库的驱动程序。数据库访问应用程序模块驻留在与要访问的数据库相关联的服务器上。驻留在个人客户机/应用程序上的用户界面模块使用户能够通过数据库访问应用程序模块提交查询或从一组预定义查询中选择并接收结果集。可用的数据库及其属性由数据库访问应用程序模块进行更新，以防止延迟和错误，而无需更新各个客户机上的数据库信息。

5. 发明申请

US20070299891A1 Data back-up utility 审中-公开
标题翻译：数据备份实用程序
公开(公告)号：US20070299891A1
公开(公告)日：2007-12-27
申请号：US11474711
申请日：2006-06-26
申请人： John Jopp , Felix Ammay , Aaron D. Harrell
发明人： John Jopp , Felix Ammay , Aaron D. Harrell
IPC分类号： G06F17/30
CPC分类号： G06F11/1461
摘要： A back-up utility for data based on user selectable configuration(s) is provided. A user interface enables users to define or select from default parameters for source and destination paths, frequency of back-ups, filters to be applied, and the like. Formatting, naming convention, and the like, of the source data may be modified in creating the back-up copy. Other considerations such as user credentials and permission levels may also be used to define or restrict back-up configuration parameters.
摘要翻译：提供了一种基于用户可选配置的数据备份实用程序。用户界面使用户能够定义或选择源和目的地路径的默认参数，备份频率，要应用的过滤器等。可以在创建备份副本时修改源数据的格式化，命名约定等。用户凭证和权限级别等其他注意事项也可用于定义或限制备份配置参数。

6. 发明申请

US20080089225A1 Methods, systems, and computer program products for generating network outage reports 审中-公开
标题翻译：用于生成网络中断报告的方法，系统和计算机程序产品
公开(公告)号：US20080089225A1
公开(公告)日：2008-04-17
申请号：US11546686
申请日：2006-10-12
申请人： Felix Ammay , Jackie Walker , Janice Darty , Roy Allen
发明人： Felix Ammay , Jackie Walker , Janice Darty , Roy Allen
IPC分类号： H04J1/16
CPC分类号： H04L41/0681 , H04L41/22 , H04L43/045 , H04L43/062 , H04L43/0811 , H04L43/106 , H04L43/16
摘要： Methods, systems, and computer program products for generating network outage reports. The methods include receiving alarm data for a network outage which, if not remedied, may become a reportable event. The alarm data includes a plurality of alarm records each including a site identifier, a date, a time, and an outage event description. The alarm records are processed to determine outage information comprising at least one of a current outage duration or a current quantity of lines affected by the outage. A reportable event threshold defines at least one of a minimum reportable outage duration or a minimum reportable quantity of lines affected by the outage. If the current outage duration is greater than the minimum reportable outage duration, or if the current quantity of lines affected by the outage is greater than the minimum reportable quantity of lines affected by the outage, or both, then a network outage report is generated which associates the network outage with a graphical indicia.
摘要翻译：用于生成网络中断报告的方法，系统和计算机程序产品。这些方法包括接收网络中断的报警数据，如果不能进行补救，可能会成为可报告的事件。报警数据包括多个报警记录，每个报警记录包括站点标识符，日期，时间和中断事件描述。处理报警记录以确定包括由中断影响的当前中断持续时间或当前数量的线路中的至少一个的中断信息。可报告事件阈值定义了由中断影响的最小可报告中断持续时间或最少可报告数量的线路中的至少一个。如果当前中断时间大于最短报告中断时间，或者如果当前中断线路的数量大于中断或两者影响的线路的最小可报告数量，则会生成网络中断报告将网络中断与图形标记相关联。

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