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1. 发明申请

US20120250849A1 DYNAMICALLY RECONFIGURABLE DISTRIBUTED INTERACTIVE VOICE RESPONSE SYSTEM 失效
标题翻译：动态可重配置分布式交互式语音响应系统
公开(公告)号：US20120250849A1
公开(公告)日：2012-10-04
申请号：US13523289
申请日：2012-06-14
申请人： Te-Kai Liu , Kiyoshi Maruyama
发明人： Te-Kai Liu , Kiyoshi Maruyama
IPC分类号： H04M3/00
CPC分类号： H04M3/4938 , H04M3/42068
摘要： The present invention relates to managing connections between one or more data network interfaces and one or more phone interfaces. In one embodiment, a manager process, running on a computer system receives one or more telephone calls from one or more users over one of the phone interfaces and then accesses one or more profiles associated with each of the users. These profiles have one or more service identifiers and one or more interactive response agent (IRA) identifiers associated with the respective user. A menu of the service identifiers is presented to the user. The manager process looks up an agent address of one of the IRAs that is associated with the service identifier selected by the user from the menu and establishes a session with the associated IRA. A two-way communication with the associated IRA occurs during the session.
摘要翻译：本发明涉及管理一个或多个数据网络接口与一个或多个电话接口之间的连接。在一个实施例中，在计算机系统上运行的管理器进程通过一个电话接口从一个或多个用户接收一个或多个电话呼叫，然后访问与每个用户相关联的一个或多个配置文件。这些配置文件具有一个或多个服务标识符和与相应用户相关联的一个或多个交互式响应代理（IRA）标识符。向用户呈现服务标识符的菜单。管理者进程查找与用户从菜单中选择的服务标识相关联的其中一个IRA的代理地址，并与相关联的IRA建立会话。在会话期间发生与相关IRA的双向通信。

2. 发明授权

US07379539B2 Dynamically reconfigurable distributed interactive voice response system 有权
标题翻译：动态可重配置的分布式交互式语音应答系统
公开(公告)号：US07379539B2
公开(公告)日：2008-05-27
申请号：US10917550
申请日：2004-08-12
申请人： Te-Kai Liu , Kiyoshi Maruyama
发明人： Te-Kai Liu , Kiyoshi Maruyama
IPC分类号： H04M1/64
CPC分类号： H04M3/4938 , H04M3/42068
摘要： The present invention is a computer system and method that manages connections between one or more data network interfaces and one or more phone interfaces. A manager process, running on a computer system having both data and phone network interfaces, receives one or more telephone calls from one or more users over one of the phone interfaces and than accesses one or more profiles associated with each of the users. These profiles have one or more service identifiers and one or more interactive response agent (IRA) identifiers associated with the respective user. A menu of the service identifiers is presented to the user. The system then looks up an agent address of one of the IRAs that is associated with the service identifier selected by the user from the menu and establishes a session with the associated IRA. Having done this a two-way communication with the associated IRA occurs during the session. In this communication, the IRA is capable of passing information to the system from one or more application servers to which the IRA is connected over one or more data networks.
摘要翻译：本发明是一种管理一个或多个数据网络接口与一个或多个电话接口之间的连接的计算机系统和方法。在具有数据和电话网络接口的计算机系统上运行的管理器进程通过一个电话接口从一个或多个用户接收一个或多个电话呼叫，而不是访问与每个用户相关联的一个或多个配置文件。这些配置文件具有一个或多个服务标识符和与相应用户相关联的一个或多个交互式响应代理（IRA）标识符。向用户呈现服务标识符的菜单。然后，系统从菜单中查找与用户选择的服务标识符相关联的IRAs之一的代理地址，并与相关联的IRA建立会话。完成此操作后，会话中会发生与相关IRA的双向通信。在此通信中，IRA能够通过一个或多个数据网络将信息传递到IRA所连接的一个或多个应用服务器的系统。

3. 发明申请

US20060155562A1 System and method for analyzing and managing business performance 审中-公开
标题翻译：用于分析和管理业务绩效的系统和方法
公开(公告)号：US20060155562A1
公开(公告)日：2006-07-13
申请号：US11034253
申请日：2005-01-13
申请人： Makoto Kano , Akio Koide , Te-Kai Liu , Bala Ramachandran
发明人： Makoto Kano , Akio Koide , Te-Kai Liu , Bala Ramachandran
IPC分类号： G06Q99/00 , G07G1/00 , G06F17/30
CPC分类号： G06Q10/04 , G06Q10/06 , G06Q10/06375 , G06Q10/0639 , G06Q10/067
摘要： A system and method for analyzing and managing business performance by designing and evaluating the performance of a business process model comprising a flow of business tasks and artifact sources that generate business artifacts. Business processes may be parsed to identify transformation opportunities meeting transformation conditions specified in a transformation knowledge. One or more identified transformation opportunities may be adopted, and parts of the process may be transformed according to transformation rules specified in a transformation knowledge. Analytics and computer simulation may be employed to evaluate business performance metrics of each of said transformed business processes. Iterative changes may be made to said business processes to manage business performance, reiterating transformation and evaluation steps until a satisfactory business process model is obtained. The resulting output is finally produced as a business process model in machine-readable format and can be deployed to a business environment.
摘要翻译：通过设计和评估业务流程模型的性能来分析和管理业务绩效的系统和方法，包括生成业务工件的业务任务流和工件源。业务流程可能被解析为识别转换知识中规定的转换条件的转换机会。可以采用一个或多个识别的转换机会，并且可以根据变换知识中指定的转换规则来转换部分过程。可以使用分析和计算机模拟来评估每个所述变换的业务流程的业务绩效指标。可以对所述业务流程进行迭代变更以管理业务绩效，重申转换和评估步骤，直到获得令人满意的业务流程模型。最终产生的产品最终以机器可读格式生成为业务流程模型，并可部署到业务环境中。

4. 发明授权

US06484263B1 Security profile for web browser 有权
标题翻译： Web浏览器的安全配置文件
公开(公告)号：US06484263B1
公开(公告)日：2002-11-19
申请号：US09239322
申请日：1999-01-28
申请人： Te-Kai Liu
发明人： Te-Kai Liu
IPC分类号： G06F713201
CPC分类号： H04L63/083 , G06F21/31 , G06F21/41 , H04L63/104
摘要： Disclosed is a system and method for accessing password-protected Web sites through Web browsers without manually supplying username and password by users. A browser maintains, for each user, one user security profile which stores the URLs and the corresponding login username and password. When the browser receives a username-password challenge from a Web server, instead of immediately prompting the user for such information, the browser first searches the user security profile for the URL the challenge is received from. If a match is found, the browser sends the challenging Web server the username and password that is associated with the matched URL. Thus the user does not have to manually supply the username and password once the triple of (URL, username, password) is stored in the user security profile. This feature is especially valuable for users of voice browsers and phone browsers.
摘要翻译：公开了一种通过Web浏览器访问受密码保护的网站而不用户手动提供用户名和密码的系统和方法。浏览器为每个用户维护一个存储URL的用户安全配置文件和相应的登录用户名和密码。当浏览器从Web服务器接收到用户名密码挑战时，浏览器首先从用户安全性配置文件中查找接收到的质询的URL，而不是立即提示用户提供此类信息。如果找到匹配项，浏览器会向具有挑战性的Web服务器发送与匹配的URL相关联的用户名和密码。因此，一旦三分之一（URL，用户名，密码）存储在用户安全性配置文件中，用户就不需要手动提供用户名和密码。此功能对于语音浏览器和手机浏览器的用户尤其有用。

5. 发明授权

US06400690B1 Dual map system for navigation and wireless communication 有权
公开(公告)号：US06400690B1
公开(公告)日：2002-06-04
申请号：US09172611
申请日：1998-10-15
申请人： Te-Kai Liu , Michael C. Greenwood , Lawrence I. Lieberman , Kiyoshi Maruyama , Paul A. Moskowitz
发明人： Te-Kai Liu , Michael C. Greenwood , Lawrence I. Lieberman , Kiyoshi Maruyama , Paul A. Moskowitz
IPC分类号： H04Q700
CPC分类号： H04W24/00 , G01C21/26
摘要： A system produces of an empirical map of wireless communication coverage through a process of combining information from individual clients to produce a map which is then shared by all of the clients. The wireless coverage map aids in maintaining a reliable communications link. The empirical map is generated by combining information from a group of mobile wireless users. The group may consist of a fleet of trucks, taxicabs, government service vehicles, or the customers of a wireless service provider. The mobile vehicles must be equipped with a GPS device or be located by other means such as triangulation. While vehicles are moving, the quality of wireless communication, e.g., signal strength or communication continuity, is recorded for each vehicle as a function of positions. The data from all of the vehicles is combined to produce the empirical map. The empirical map may be maintained at a central site and subsets of the map replicated for individual vehicles. The map may then be used to direct mobile users to sites of superior communications reliability, warn mobile users when they are out of the service area or are about to leave the service area, or to regulate data communications automatically to stop and restart communications as a mobile vehicle passes through a gap in coverage.

6. 发明授权

US06349257B1 System for personalized mobile navigation information 有权
标题翻译：个性化移动导航信息系统
公开(公告)号：US06349257B1
公开(公告)日：2002-02-19
申请号：US09396205
申请日：1999-09-15
申请人： Te-Kai Liu , Paul A. Moskowitz , Michael C. Greenwood , Lawrence I. Lieberman , David A. Wood
发明人： Te-Kai Liu , Paul A. Moskowitz , Michael C. Greenwood , Lawrence I. Lieberman , David A. Wood
IPC分类号： G06F16500
CPC分类号： G08G1/096811 , G01C21/3484 , G01C21/3688 , G08G1/096838 , G08G1/096883
摘要： A mobile navigation system implemented as an embedded system in a vehicle is easy to use, does not detract the driver's attention from the road, and limits the number of choices presented to the user of the navigation system according to a predetermined set of preferences or personalized information. Choices are filtered according to a set of driver preferences, according to the vehicle's geographic position, direction of motion, and the driver's intended itinerary. The itinerary, including intermediate stops, is calculated on an external computing system. The information is downloaded from the computing system to a memory device such as, for example, a smart card. The information is then transferred from the smart card to the embedded vehicle navigation system. In one application of the invention, a kiosk located at a car rental agency may be used to create and store personalized navigation information onto a smart card which the customer then inserts into the vehicle navigation system that is installed in the rental car.
摘要翻译：在车辆中实现为嵌入式系统的移动导航系统易于使用，不会降低驾驶员对道路的关注，并且根据预定的一组偏好或个性化的限制将导航系统的用户的选择数量限制信息。根据车辆的地理位置，运动方向和驾驶员的预定行程，根据一组驾驶员偏好来过滤选择。包括中间站在内的行程是在外部计算系统上计算出来的。该信息从计算系统下载到诸如智能卡的存储设备。然后将信息从智能卡传输到嵌入式车辆导航系统。在本发明的一个应用中，可以使用位于汽车租赁代理处的信息亭来将个性化导航信息创建并存储到智能卡上，然后客户插入到安装在租赁汽车中的车辆导航系统中。

7. 发明授权

US08565390B2 Dynamically reconfigurable distributed interactive voice response system 失效
标题翻译：动态可重配置的分布式交互式语音应答系统
公开(公告)号：US08565390B2
公开(公告)日：2013-10-22
申请号：US13523289
申请日：2012-06-14
申请人： Te-Kai Liu , Kiyoshi Maruyama
发明人： Te-Kai Liu , Kiyoshi Maruyama
IPC分类号： H04M1/64
CPC分类号： H04M3/4938 , H04M3/42068
摘要： The present invention relates to managing connections between one or more data network interfaces and one or more phone interfaces. In one embodiment, a manager process, running on a computer system receives one or more telephone calls from one or more users over one of the phone interfaces and then accesses one or more profiles associated with each of the users. These profiles have one or more service identifiers and one or more interactive response agent (IRA) identifiers associated with the respective user. A menu of the service identifiers is presented to the user. The manager process looks up an agent address of one of the IRAs that is associated with the service identifier selected by the user from the menu and establishes a session with the associated IRA. A two-way communication with the associated IRA occurs during the session.
摘要翻译：本发明涉及管理一个或多个数据网络接口与一个或多个电话接口之间的连接。在一个实施例中，在计算机系统上运行的管理器进程通过一个电话接口从一个或多个用户接收一个或多个电话呼叫，然后访问与每个用户相关联的一个或多个配置文件。这些配置文件具有一个或多个服务标识符和与相应用户相关联的一个或多个交互式响应代理（IRA）标识符。向用户呈现服务标识符的菜单。管理者进程查找与用户从菜单中选择的服务标识相关联的其中一个IRA的代理地址，并与相关联的IRA建立会话。在会话期间发生与相关IRA的双向通信。

8. 发明授权

US08233593B2 Dynamically reconfigurable distributed interactive voice response system 有权
标题翻译：动态可重配置的分布式交互式语音应答系统
公开(公告)号：US08233593B2
公开(公告)日：2012-07-31
申请号：US12102969
申请日：2008-04-15
申请人： Te-Kai Liu , Kiyoshi Maruyama
发明人： Te-Kai Liu , Kiyoshi Maruyama
IPC分类号： H04M1/64
CPC分类号： H04M3/4938 , H04M3/42068
摘要： The present invention is a computer system and method that manages connections between one or more data network interfaces and one or more phone interfaces. A manager process, running on a computer system having both data and phone network interfaces, receives one or more telephone calls from one or more users over one of the phone interfaces and than accesses one or more profiles associated with each of the users. These profiles have one or more service identifiers and one or more interactive response agent (IRA) identifiers associated with the respective user. A menu of the service identifiers is presented to the user. The system then looks up an agent address of one of the IRAs that is associated with the service identifier selected by the user from the menu and establishes a session with the associated IRA. Having done this a two-way communication with the associated IRA occurs during the session. In this communication, the IRA is capable of passing information to the system from one or more application servers to which the IRA is connected over one or more data networks.
摘要翻译：本发明是一种管理一个或多个数据网络接口与一个或多个电话接口之间的连接的计算机系统和方法。在具有数据和电话网络接口的计算机系统上运行的管理器进程通过一个电话接口从一个或多个用户接收一个或多个电话呼叫，而不是访问与每个用户相关联的一个或多个配置文件。这些配置文件具有一个或多个服务标识符和与相应用户相关联的一个或多个交互式响应代理（IRA）标识符。向用户呈现服务标识符的菜单。然后，系统从菜单中查找与用户选择的服务标识符相关联的IRA之一的代理地址，并与相关联的IRA建立会话。完成此操作后，会话中会发生与相关IRA的双向通信。在此通信中，IRA能够通过一个或多个数据网络将信息传递到IRA所连接的一个或多个应用服务器的系统。

9. 发明授权

US06330499B1 System and method for vehicle diagnostics and health monitoring 有权
标题翻译：车辆诊断和健康监测的系统和方法
公开(公告)号：US06330499B1
公开(公告)日：2001-12-11
申请号：US09357840
申请日：1999-07-21
申请人： Paul Bao-Luo Chou , Bhavani S. Iyer , Jennifer Lai , Anthony Levas , Lawrence Isaac Lieberman , Te-Kai Liu , Paul Andrew Moskowitz , Jung-Mu Tang , Rose Marie Williams , Danny Chan-Yong Wong , Alan Chakra , Euiyoung Kim
发明人： Paul Bao-Luo Chou , Bhavani S. Iyer , Jennifer Lai , Anthony Levas , Lawrence Isaac Lieberman , Te-Kai Liu , Paul Andrew Moskowitz , Jung-Mu Tang , Rose Marie Williams , Danny Chan-Yong Wong , Alan Chakra , Euiyoung Kim
IPC分类号： G01M1700
CPC分类号： G07C5/008 , G06F19/00 , G07C5/08 , H04L67/02 , H04L67/12
摘要： A system and method for vehicle diagnostic and health monitoring includes a client computer device within the vehicle, coupled to the vehicle's monitoring systems, for data management, remote session management and user interaction, a communication system, coupled to the client computer device, for providing remote communication of data including data derived from internal monitoring systems of the vehicle, and a remote service center including a vehicle data store, a server computer, a diagnostic engine, and a communicator for communicating the results of analysis of vehicle information to the client computer device via the communication system.
摘要翻译：用于车辆诊断和健康监测的系统和方法包括车辆内的客户端计算机设备，耦合到车辆的监视系统，用于数据管理，远程会话管理和用户交互，耦合到客户端计算机设备的通信系统，用于提供包括来自车辆的内部监控系统的数据的数据的远程通信，以及包括车辆数据存储，服务器计算机，诊断引擎和通信器的远程服务中心，用于将车辆信息的分析结果传送到客户端计算机设备通过通信系统。

10. 发明申请

US20080208660A1 System and Method for Analyzing and Managing Business Performance 有权
标题翻译：分析和管理业务绩效的系统和方法
公开(公告)号：US20080208660A1
公开(公告)日：2008-08-28
申请号：US12058122
申请日：2008-03-28
申请人： Makoto Kano , Akio Koide , Te-Kai Liu , Bala Ramachandran
发明人： Makoto Kano , Akio Koide , Te-Kai Liu , Bala Ramachandran
IPC分类号： G06Q10/00
CPC分类号： G06Q10/04 , G06Q10/06 , G06Q10/06375 , G06Q10/0639 , G06Q10/067
摘要： A system and method for analyzing and managing business performance by designing and evaluating the performance of a business process model comprising a flow of business tasks and artifact sources that generate business artifacts. Business processes may be parsed to identify transformation opportunities meeting transformation conditions specified in a transformation knowledge. One or more identified transformation opportunities may be adopted, and parts of the process may be transformed according to transformation rules specified in a transformation knowledge. Analytics and computer simulation may be employed to evaluate business performance metrics of each of said transformed business processes. Iterative changes may be made to said business processes to manage business performance, reiterating transformation and evaluation steps until a satisfactory business process model is obtained. The resulting output is finally produced as a business process model in machine-readable format and can be deployed to a business environment.
摘要翻译：通过设计和评估业务流程模型的性能来分析和管理业务绩效的系统和方法，包括生成业务工件的业务任务流和工件源。业务流程可能被解析为识别转换知识中规定的转换条件的转换机会。可以采用一个或多个识别的转换机会，并且可以根据变换知识中指定的转换规则来转换部分过程。可以使用分析和计算机模拟来评估每个所述变换的业务流程的业务绩效指标。可以对所述业务流程进行迭代变更以管理业务绩效，重申转换和评估步骤，直到获得令人满意的业务流程模型。最终产生的产品最终以机器可读格式生成为业务流程模型，并可部署到业务环境中。

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