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1. 发明申请

US20110299523A1 Correlating Information Between Internet and Call Center Environments 有权
标题翻译：互联网和呼叫中心环境之间的相关信息
公开(公告)号：US20110299523A1
公开(公告)日：2011-12-08
申请号：US13205121
申请日：2011-08-08
申请人： Sanford Samuel Brown , Oleh George Danyluk , Ronald V. Grippo
发明人： Sanford Samuel Brown , Oleh George Danyluk , Ronald V. Grippo
IPC分类号： H04L12/66
CPC分类号： H04M7/003 , G06Q30/02 , H04L29/06 , H04L67/22 , H04L67/26 , H04M3/42102 , H04M3/42195 , H04M3/5191 , H04M3/5231 , H04M7/12 , H04M2207/20 , H04Q2213/13072 , H04Q2213/13091 , H04Q2213/13093 , H04Q2213/13152 , H04Q2213/13175 , H04Q2213/13389
摘要： Coordination of information at the network-based level between call centers connectable over a telecommunications network, such as a telephone network, and a packet network, creates improved integration of and bonding between a customer's interaction with a Web site and with a call center. Information about the customer and the customer's Web interaction are delivered to the call center agent along with the call, leading to increased productivity and efficiency in call handling and improved call routing. Calls may be routed to existing call centers based upon information from the Web experience, and information from the user's Web interaction is shared with the call center. Web interaction information is passed to existing call centers using known call center external control methods, such as DNIS signaling. Information about the Web experience may also be “whispered” to the call center agent, and an agent may “push” Web pages for review by the customer.
摘要翻译：通过诸如电话网络和分组网络之类的电信网络可连接的呼叫中心之间的基于网络的级别的信息协调，可以改善客户与网站与呼叫中心的交互的集成和绑定。有关客户和客户Web互动的信息随呼叫一起传递给呼叫中心代理，从而提高呼叫处理的效率和效率，改善呼叫路由。可以根据来自Web体验的信息将呼叫路由到现有呼叫中心，并且来自用户的Web交互的信息与呼叫中心共享。使用已知的呼叫中心外部控制方法（如DNIS信令）将Web交互信息传递到现有呼叫中心。有关Web体验的信息也可能对呼叫中心代理“低声”，代理可以“推送”网页以供客户审查。

2. 发明授权

US1610354A Traveling case, sample case, or the like 失效
标题翻译：旅行箱，样品箱等
公开(公告)号：US1610354A
公开(公告)日：1926-12-14
申请号：US10008126
申请日：1926-04-06
申请人： SAMUEL BROWN
发明人： SAMUEL BROWN
IPC分类号： B65D25/20
CPC分类号： B65D25/205

3. 发明授权

US3333751A Flexible baggage carrier 失效
标题翻译：灵活的行李架
公开(公告)号：US3333751A
公开(公告)日：1967-08-01
申请号：US56050166
申请日：1966-06-27
申请人： SAMUEL BROWN
发明人： SAMUEL BROWN
IPC分类号： B64D11/00
CPC分类号： B64D11/00

4. 发明授权

US09274744B2 Relative position-inclusive device interfaces 有权
标题翻译：相对位置的设备接口
公开(公告)号：US09274744B2
公开(公告)日：2016-03-01
申请号：US12902986
申请日：2010-10-12
申请人： Gregory M. Hart , Jeffrey P. Bezos , Frances MHH Kwee , James Samuel Brown
发明人： Gregory M. Hart , Jeffrey P. Bezos , Frances MHH Kwee , James Samuel Brown
IPC分类号： H04N7/18 , G06F3/16 , G06F1/16 , G06F3/01 , H04N7/14
CPC分类号： G06F3/165 , G06F1/1626 , G06F1/1686 , G06F3/011 , G06F3/013 , G06F2200/1637 , H04M2250/52 , H04N7/142
摘要： A computing device can analyze image or video information to determine a relative position of an active user. The computing device can optimize audio or video data capture based at least in part upon the relative location. The device can capture audio using one or more microphones pointing toward the relative location of the active user, and can use other microphones to determine audio from other sources to be removed from the captured audio. If video data is being captured, a video capture element can be adjusted to focus primarily on the active user. The position of the user can be monitored so the audio and video data capture can be adjusted accordingly.
摘要翻译：计算设备可以分析图像或视频信息以确定活动用户的相对位置。计算设备可以至少部分地基于相对位置优化音频或视频数据捕获。设备可以使用指向活动用户的相对位置的一个或多个麦克风捕获音频，并且可以使用其他麦克风来确定要从所捕获的音频中移除的其他来源的音频。如果正在捕获视频数据，则可以调整视频捕捉元件以主要关注活动用户。可以监视用户的位置，从而可以相应地调整音频和视频数据捕获。

5. 发明授权

US08019876B2 Correlating information between internet and call center environments 有权
标题翻译：互联网和呼叫中心环境之间的相关信息
公开(公告)号：US08019876B2
公开(公告)日：2011-09-13
申请号：US11521121
申请日：2006-09-14
申请人： Sanford Samuel Brown , Oleh George Danyluk , Ronald V. Grippa
发明人： Sanford Samuel Brown , Oleh George Danyluk , Ronald V. Grippa
IPC分类号： G06F15/16
CPC分类号： H04M7/003 , G06Q30/02 , H04L29/06 , H04L67/22 , H04L67/26 , H04M3/42102 , H04M3/42195 , H04M3/5191 , H04M3/5231 , H04M7/12 , H04M2207/20 , H04Q2213/13072 , H04Q2213/13091 , H04Q2213/13093 , H04Q2213/13152 , H04Q2213/13175 , H04Q2213/13389
摘要： Coordination of information at the network-based level between call centers connectable over a telecommunications network, such as the telephone network, and a packet network, such as the Internet, creates improved integration of and bonding between a customer's interaction with a Web site and with a call center. Information about the customer and the customer's Web interaction are delivered to the call center agent along with the call, leading to increased productivity and efficiency in call handling as well as improved call routing. Calls may be routed to existing call centers based upon information from the Web experience, and information from the user's Web interaction is shared with the call center. Web interaction information is passed to existing call centers using known call center external control methods, such as DNIS signaling. Information about the Web experience may also be “whispered” to the call center agent, and an agent may “push” Web pages for review by the customer. As a result, customer acquisition and sales tools more powerful than a mere click-to-callback tool can be made available with a combined marketing approach using the Web and call centers.
摘要翻译：通过诸如电话网络的电信网络和诸如因特网之类的分组网络可连接的呼叫中心之间的基于网络的级别的信息的协调，可以改善客户与网站之间的互动以及与一个呼叫中心关于客户和客户的Web交互的信息与呼叫一起被传送到呼叫中心代理，从而提高呼叫处理的生产力和效率以及改进的呼叫路由。可以根据来自Web体验的信息将呼叫路由到现有呼叫中心，并且来自用户的Web交互的信息与呼叫中心共享。使用已知的呼叫中心外部控制方法（如DNIS信令）将Web交互信息传递到现有呼叫中心。有关Web体验的信息也可能对呼叫中心代理“低声”，代理可以“推送”网页以供客户审查。因此，使用Web和呼叫中心的组合营销方法可以使客户获取和销售工具比仅仅点击回调工具更强大。

6. 发明授权

US07127495B2 Correlating information between internet and call center environments 有权
公开(公告)号：US07127495B2
公开(公告)日：2006-10-24
申请号：US09994772
申请日：2001-11-28
申请人： Sanford Samuel Brown , Oleh George Danyluk , Ronald V. Grippo
发明人： Sanford Samuel Brown , Oleh George Danyluk , Ronald V. Grippo
IPC分类号： G06F15/16
CPC分类号： H04M7/003 , G06Q30/02 , H04L29/06 , H04L67/22 , H04L67/26 , H04M3/42102 , H04M3/42195 , H04M3/5191 , H04M3/5231 , H04M7/12 , H04M2207/20 , H04Q2213/13072 , H04Q2213/13091 , H04Q2213/13093 , H04Q2213/13152 , H04Q2213/13175 , H04Q2213/13389
摘要： Coordination of information at the network-based level between call centers connectable over a telecommunications network, such as the telephone network, and a packet network, such as the Internet, creates improved integration of and bonding between a customer's interaction with a Web site and with a call center. Information about the customer and the customer's Web interaction are delivered to the call center agent along with the call, leading to increased productivity and efficiency in call handling as well as improved call routing. Calls may be routed to existing call centers based upon information from the Web experience, and information from the user's Web interaction is shared with the call center. Web interaction information is passed to existing call centers using known call center external control methods, such as DNIS signaling. Information about the Web experience may also be “whispered” to the call center agent, and an agent may “push” Web pages for review by the customer. As a result, customer acquisition and sales tools more powerful than a mere click-to-callback tool can be made available with a combined marketing approach using the Web and call centers.

7. 发明申请

US20060122171A1 Kinase modulators 失效
标题翻译：激酶调节剂
公开(公告)号：US20060122171A1
公开(公告)日：2006-06-08
申请号：US10533555
申请日：2003-11-14
申请人： Wei Xu , Lynne Canne Bannen , Samuel Brown , Erick Co , John Nuss , Moon Kim , Rhett Klein , Donna Lee , Amy Tsuhako , Morrison Mac , Jason Parks , Zhaoyang Wen , Wei Cheng
发明人： Wei Xu , Lynne Canne Bannen , Samuel Brown , Erick Co , John Nuss , Moon Kim , Rhett Klein , Donna Lee , Amy Tsuhako , Morrison Mac , Jason Parks , Zhaoyang Wen , Wei Cheng
IPC分类号： A61K31/55 , A61K31/454 , C07D403/14
CPC分类号： C07D403/14 , C07D401/14 , C07D413/14 , C07D451/04
摘要： The present invention provides compounds for modulating protein kinase enzymatic activity for modulating cellular activities such as proliferation, differentiation, programmed cell death, migration and chemoinvasion. More specifically, the invention provides oxindole derivatives which inhibit, regulate and/or modulate kinase receptor, particularly VEGF receptor 2 (Flk-1/KDR), FGFR1, and PDGFR (alpha and beta), signal transduction pathways related to the changes in cellular activities as mentioned above, compositions which contain these compounds, and methods of using them to treat kinase-dependent diseases and conditions.
摘要翻译：本发明提供调节蛋白激酶酶活性以调节细胞活性如增殖，分化，程序性细胞死亡，迁移和化学侵蚀的化合物。更具体地，本发明提供抑制，调节和/或调节激酶受体，特别是VEGF受体2（Flk-1 / KDR），FGFR1和PDGFR（α和β）的信号转导途径的羟吲哚衍生物，其与细胞的变化相关如上所述的活性，含有这些化合物的组合物，以及使用它们治疗激酶依赖性疾病和病症的方法。

8. 发明授权

US5384610A Wrap around template for film cassette 失效
标题翻译：包装胶片盒的模板
公开(公告)号：US5384610A
公开(公告)日：1995-01-24
申请号：US38848
申请日：1993-03-29
申请人： Samuel Brown , Michael J. Phelan , Nicholas M. Werthessen
发明人： Samuel Brown , Michael J. Phelan , Nicholas M. Werthessen
IPC分类号： G03B17/24 , G03B17/32 , G03B17/52
CPC分类号： G03B17/32 , G03B17/24 , G03B17/52 , G03B2217/243
摘要： A template is mounted in the exposure aperture of a film cassette. Indicia situated on the template are recorded on exposed film units which provide a size reference for physical structure pictured in a developed photograph. Photographs taken of the same subject separated by time but having the same template and camera location allow a comparison of the subject to determine physical changes in the time period between photographs. To anchor the template in an operative position a tail projects from one side thereof and wraps around a trailing end wall of the cassette where it is frictionally engaged by the cassette and internal components of the camera.
摘要翻译：模板安装在胶卷盒的曝光孔中。位于模板上的标记被记录在曝光的胶片单元上，其提供了在显影照片中描绘的物理结构的尺寸参考。拍摄的相同拍摄对象的时间相同，但具有相同模板和相机位置的拍摄照片可以比较拍摄对象以确定照片之间的时间段内的物理变化。为了将模板锚定在操作位置，尾部从其一侧突出并且包裹在盒的后端壁周围，在该尾端壁与盒和相机的内部部件摩擦接合。

9. 外观设计

USD295276S Enclosed baby carriage 失效
公开(公告)号：USD295276S
公开(公告)日：1988-04-19
申请号：US739076
申请日：1985-05-29
申请人： Samuel Brown , Walter White, Jr.
设计人： Samuel Brown , Walter White, Jr.

10. 外观设计

USD248775S Portable sanitation unit 失效
公开(公告)号：USD248775S
公开(公告)日：1978-08-01
申请号：US751904
申请日：1976-12-17
申请人： Clarence Samuel Brown
设计人： Clarence Samuel Brown

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