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1. 发明申请

US20100011051A1 METHODS AND DEVICES FOR PROCESSING ONE OR MORE TEST REQUESTS BETWEEN A TESTING FACILITY AND ONE OR MORE CUSTOMERS 审中-公开
标题翻译：用于处理测试设备和一个或多个客户之间的一个或多个测试要求的方法和设备
公开(公告)号：US20100011051A1
公开(公告)日：2010-01-14
申请号：US12170044
申请日：2008-07-09
申请人： Benjamin A. Lawson , Ron E. Heimbigner
发明人： Benjamin A. Lawson , Ron E. Heimbigner
IPC分类号： G06F15/16
CPC分类号： G06Q30/00 , G06Q10/00
摘要： Methods, devices, and computer programs are provided for providing an information platform between a testing facility and customers of the testing facility. The information platform may be configured to allow customers to submit requests for testing and other information to the testing facility and check on the statuses of previously submitted requests to the testing facility over a network. The information platform may be configured to allow the testing facility to provide updates and other information to the customers over a network. The information platform may reduce the amount of time spent by the technicians of the testing facility answering emails or phone calls from the customers asking about the tests or attending meetings doing the same. Therefore the technicians may have more time to perform the actual test which may increase the output of the testing facility.
摘要翻译：提供了方法，设备和计算机程序，用于在测试设施和测试设施的客户之间提供信息平台。信息平台可以被配置为允许客户向测试设备提交测试和其他信息的请求，并通过网络检查先前提交的请求到测试设施的状态。信息平台可以被配置为允许测试设备通过网络向客户提供更新和其他信息。信息平台可以减少测试设备的技术人员回答来自客户的电子邮件或电话的时间量，询问测试或参加相同的会议。因此，技术人员可能有更多的时间来执行可能增加测试设备输出的实际测试。

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