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    • 4. 发明授权
    • Adaptive electronic introductions
    • 自适应电子介绍
    • US08892659B2
    • 2014-11-18
    • US12118400
    • 2008-05-09
    • Patrick J. O'SullivanHema SrikanthCarol S. Zimmet
    • Patrick J. O'SullivanHema SrikanthCarol S. Zimmet
    • G06F15/16G06Q10/00
    • G06Q10/00
    • A method for providing electronic introductions includes providing, with an electronic communication, an electronic introduction that gives additional information regarding a party to the electronic communication that is in addition to the electronic identification of that party. A system for providing an electronic introduction may include a computer configured to search at least one database for information about a party being introduced and compile an electronic introduction for the party incorporating the information; and an electronic communication function configured to provide access to the electronic introduction to a recipient of an electronic communication sent by the party using the electronic communication function.
    • 提供电子介绍的方法包括向电子通信提供电子介绍,该电子介绍提供除了该方的电子识别之外的关于电子通信的一方的附加信息。 一种用于提供电子介绍的系统可以包括:计算机,被配置为搜索至少一个数据库以获得关于正被引入的一方的信息,并且编译用于包含该信息的方的电子简介; 以及电子通信功能,被配置为提供对由电子通信功能发送的电子通信的接收者的电子介绍的访问。
    • 9. 发明授权
    • User-defined system-enforced session termination in a unified telephony environment
    • 在统一电话环境中用户定义的系统强制执行的会话终止
    • US08553867B2
    • 2013-10-08
    • US12953815
    • 2010-11-24
    • Sean CallananRuthie D. LylePatrick J. O'SullivanFred RaguillatCarol S. Zimmet
    • Sean CallananRuthie D. LylePatrick J. O'SullivanFred RaguillatCarol S. Zimmet
    • H04M3/42
    • H04M3/42229H04L12/1822H04L12/185H04M3/42365
    • Enforcing user-defined real-time communication session terminations can begin with a termination enforcement handler identifying termination conditions applicable to a real-time communication session hosted by a unified telephony system. The termination conditions can define a limit for an operational variable for the unified telephony system or the real-time communication session. The identified termination conditions can be evaluated. If a termination condition is satisfied, it can be determined which participants are to be disconnected from the real-time communication session based upon handling rules for the termination conditions and/or termination preferences associated with the real-time communication session. The termination preferences can be defined by an initiating entity of the real-time communication session. The participants can be notified that their connection to the real-time communication session will be terminated in a predefined time limit. If the predefined time limit is reached, the participants' connection to the real-time communication session can be automatically terminated.
    • 执行用户定义的实时通信会话终止可以从终止执行处理程序开始,识别适用于由统一电话系统主持的实时通信会话的终止条件。 终止条件可以为统一电话系统或实时通信会话的操作变量定义限制。 可以评估所识别的终止条件。 如果满足终止条件,则可以基于与实时通信会话相关联的终止条件和/或终止偏好的处理规则,确定哪个参与者将与实时通信会话断开连接。 终止偏好可以由实时通信会话的发起实体来定义。 可以通知参与者他们与实时通信会话的连接将在预定的时间限制内终止。 如果达到预定义的时间限制,参与者与实时通信会话的连接可以自动终止。
    • 10. 发明授权
    • Analytics of historical conversations in relation to present communication
    • 分析与现在沟通相关的历史对话
    • US08402043B2
    • 2013-03-19
    • US13552710
    • 2012-07-19
    • Al ChakraGary DennerMette HammerGeorge KyriacouGarret M. O'KeeffePatrick J. O'Sullivan
    • Al ChakraGary DennerMette HammerGeorge KyriacouGarret M. O'KeeffePatrick J. O'Sullivan
    • G06F15/16G06F17/30
    • G06Q10/107
    • A method of analyzing historical communications. During a first communication session between a first user and at least a second user, at least a first communication exchanged between the first user and the second user can be detected and stored. A second communication exchanged in a second communication can be compared with the first communication to determine a degree of similarity between the first communication and the second communication. In one aspect, when the degree of similarity is at least a threshold value, an indication can be provided to at least one user participating in the second communication session that the first communication potentially is relevant to the second communication session and that the first communication is available to be reviewed. In another aspect, a report pertaining to hierarchical relationships between users and the context of the communications can be generated based on the first and second communications.
    • 一种分析历史传播的方法。 在第一用户和至少第二用户之间的第一通信会话期间,可以检测和存储在第一用户和第二用户之间交换的至少第一通信。 可以将在第二通信中交换的第二通信与第一通信进行比较,以确定第一通信和第二通信之间的相似度。 一方面,当相似度至少为阈值时,可以向参与第二通信会话的至少一个用户提供第一通信可能与第二通信会话相关的指示,并且第一通信是 可供审查。 在另一方面,可以基于第一和第二通信来生成关于用户之间的层次关系和通信的上下文的报告。