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    • 6. 发明申请
    • CLIENT MANAGEMENT TOOL SYSTEM AND METHOD
    • 客户管理工具系统和方法
    • US20160019666A1
    • 2016-01-21
    • US14798630
    • 2015-07-14
    • Parkland Center for Clinical Innovation
    • Rubendran AmarasinghamJennifer WilsonAlexander TownesAnand ShahStephanie FenniriVaidyanatha Siva
    • G06Q50/24G06F19/00G06N5/04
    • A client management tool system comprises a gateway module configured to provide access to a data store storing clinical and non-clinical data, a collection of computerized question forms configured to obtain additional data about a client, a social data model defining a structure to store and organize the client data, a predictive model including a plurality of weighted variables and thresholds in consideration of the client data to identify needs of the client and a valuation of services to address the client needs, a knowledgebase of available programs and service providers able to deliver the needed services, a client management toolkit configured to provide recommended a course of action in response to the identified client need, valuation, and available programs and services providers, and a data presentation module operable to present notifications, alerts, and outcome report related to service delivery to the client.
    • 客户管理工具系统包括网关模块,网关模块被配置为提供对存储临床和非临床数据的数据存储的访问,被配置为获得关于客户端的附加数据的计算机化问题表的集合,界定要存储的结构的社会数据模型 组织客户端数据,考虑到客户端数据来识别客户需求的多个加权变量和阈值的预测模型,以及满足客户需求的服务估值,可用程序的知识库和可提供的服务提供者 所需的服务,客户管理工具包,被配置为针对所识别的客户需求,估价和可用的程序和服务提供者提供推荐的行动方案,以及数据呈现模块,其可操作以呈现与之相关的通知,警报和结果报告 服务交付给客户。