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1. 发明授权

US11496598B2 Caching data at network processing nodes based on device location 有权
公开(公告)号：US11496598B2
公开(公告)日：2022-11-08
申请号：US11608859
申请日：2006-12-11
申请人： Rick A. Hamilton, II , Neil A. Katz , Brian M. O'Connell , Keith R. Walker
发明人： Rick A. Hamilton, II , Neil A. Katz , Brian M. O'Connell , Keith R. Walker
IPC分类号： H04L29/08 , H04L67/5681 , H04L67/289 , H04L67/52 , H04L67/56
摘要： A method of caching data at a processing node within a communication network can include predicting a future location of a user. A processing node within the communication network can be selected according to the future location. Data to be sent to the selected processing node can be selected. The selected data can be sent to the selected processing node.

2. 发明授权

US10248932B2 Informing users of a virtual universe of real world events 有权
公开(公告)号：US10248932B2
公开(公告)日：2019-04-02
申请号：US12628720
申请日：2009-12-01
申请人： Igor Y. Gershfang , Rick A. Hamilton, II , Neil A. Katz , James W. Seaman , Adam R. Snopek , Richard Young
发明人： Igor Y. Gershfang , Rick A. Hamilton, II , Neil A. Katz , James W. Seaman , Adam R. Snopek , Richard Young
IPC分类号： G06F3/0481 , G06Q10/10 , G06F3/0489
摘要： The present invention provides various approaches for disseminating emergency broadcasting messages or other messages of importance (hereinafter “alerts”) within virtual world environments such that interested virtual world residents can be made aware of matters of importance based on their physical world locations (e.g., without respect to the locale of their current virtual world presence).

3. 发明授权

US08645413B2 System and method for object searching in virtual worlds 失效
标题翻译：虚拟世界中对象搜索的系统和方法
公开(公告)号：US08645413B2
公开(公告)日：2014-02-04
申请号：US13570792
申请日：2012-08-09
申请人： Boas Betzler , Xing Fang , Neil A. Katz , Dong Jun Lan , Sheng Lu , Meng Ye , Zi Yu Zhu
发明人： Boas Betzler , Xing Fang , Neil A. Katz , Dong Jun Lan , Sheng Lu , Meng Ye , Zi Yu Zhu
IPC分类号： G06F17/30
CPC分类号： G06F17/30
摘要： A system and method enabling the search for a three-dimensional virtual world object across the universe of virtual worlds by utilizing a two-step search process to first identify the object and second, to actively locate and generate a URI to all presently manifest instances of that object.
摘要翻译：一种通过利用两步搜索过程来首先识别该对象，从而能够跨虚拟世界范围搜索三维虚拟世界对象的系统和方法，其次，主动定位并生成到所有当前显示的实例的URI 那个对象。

4. 发明申请

US20100030854A1 VIRTUAL ENVIRONMENT MODULE BUNDLE 有权
标题翻译：虚拟环境模块
公开(公告)号：US20100030854A1
公开(公告)日：2010-02-04
申请号：US12183655
申请日：2008-07-31
申请人： George R. Dolbier , Rick A. Hamilton, II , Neil A. Katz , Brian M. O'Connell
发明人： George R. Dolbier , Rick A. Hamilton, II , Neil A. Katz , Brian M. O'Connell
IPC分类号： G06F15/16 , G06F3/048
CPC分类号： A63F13/77 , A63F13/12 , A63F13/335 , A63F13/352 , A63F2300/209 , A63F2300/5526
摘要： A method for providing virtual world functionality to a user of a base virtual world having base virtual world functionality, includes providing a virtual world layer having virtual world layer functionality beyond the base virtual world functionality, encapsulating the virtual world layer to provide a virtual world module and transmitting the virtual world module to virtual world layer infrastructure to provide a transmitted virtual world module. The transmitted virtual world module is executed to provide user access to the base virtual world functionality and the virtual world layer functionality.
摘要翻译：一种用于向具有基本虚拟世界功能的基础虚拟世界的用户提供虚拟世界功能的方法，包括提供具有超出基本虚拟世界功能的虚拟世界层功能的虚拟世界层，封装虚拟世界层以提供虚拟世界模块并将虚拟世界模块发送到虚拟世界层基础设施以提供传输的虚拟世界模块。被发送的虚拟世界模块被执行以提供用户对基本虚拟世界功能和虚拟世界层功能的访问。

5. 发明授权

US07653692B2 Method, system, and apparatus for generating weblogs from interactive communication client software 有权
标题翻译：用于从交互式通信客户端软件生成博客的方法，系统和装置
公开(公告)号：US07653692B2
公开(公告)日：2010-01-26
申请号：US10736025
申请日：2003-12-15
申请人： Thomas E. Creamer , Bill H. Hilf , Neil A. Katz , Craig A. Swearingen
发明人： Thomas E. Creamer , Bill H. Hilf , Neil A. Katz , Craig A. Swearingen
IPC分类号： G06F15/16
CPC分类号： G06Q10/107 , H04L12/1831 , H04L51/04
摘要： A method of sharing instant messaging transcripts can include establishing an instant messaging session. The method can also include receiving a user request to publish a transcript of the session to a Weblog and publishing the transcript to the Weblog.
摘要翻译：共享即时消息记录的方法可以包括建立即时消息会话。该方法还可以包括接收用户请求以将会话的抄本发布到Weblog并将抄本发布到Weblog。

6. 发明申请

US20090276704A1 PROVIDING CUSTOMER SERVICE HIERARCHIES WITHIN A VIRTUAL UNIVERSE 审中-公开
标题翻译：在虚拟大学提供客户服务分层
公开(公告)号：US20090276704A1
公开(公告)日：2009-11-05
申请号：US12112409
申请日：2008-04-30
申请人： Peter G. Finn , Rick A. Hamilton, II , Neil A. Katz , James W. Seaman
发明人： Peter G. Finn , Rick A. Hamilton, II , Neil A. Katz , James W. Seaman
IPC分类号： G06F3/048
CPC分类号： G06F3/011
摘要： The present invention is directed to providing customer service hierarchies within a virtual universe. A method for providing customer service hierarchies within a virtual universe includes: receiving a customer need request from an avatar; presenting a virtual interactive menu and/or a web page after receiving the customer need request; and if the menu and/or web page does not satisfy the customer's need request, then providing a customer service representative avatar to the avatar in need of customer service. A system, a program product stored on a computer readable medium, and a method for deploying such an application are also disclosed.
摘要翻译：本发明旨在提供虚拟宇宙内的客户服务层级。一种用于在虚拟宇宙内提供客户服务层次的方法包括：从化身接收客户需求请求; 在接收到客户需求请求之后呈现虚拟交互式菜单和/或网页; 并且如果菜单和/或网页不满足客户的需求请求，则向需要客户服务的化身提供客户服务代表化身。还公开了一种存储在计算机可读介质上的系统，程序产品以及用于部署这样的应用的方法。

7. 发明申请

US20090271205A1 PREFERRED CUSTOMER SERVICE REPRESENTATIVE PRESENTATION TO VIRTUAL UNIVERSE CLIENTS 有权
标题翻译：优先客户服务代表虚拟大客户
公开(公告)号：US20090271205A1
公开(公告)日：2009-10-29
申请号：US12108915
申请日：2008-04-24
申请人： Peter G. Finn , Rick A. Hamilton, II , Neil A. Katz , James W. Seaman
发明人： Peter G. Finn , Rick A. Hamilton, II , Neil A. Katz , James W. Seaman
IPC分类号： G06Q10/00
CPC分类号： G06Q30/00 , G06Q30/0281
摘要： The present invention is directed to presenting customer service representatives to a virtual universe client. A method for presenting a customer service representative (CSR) to a virtual universe client includes obtaining a preference(s) of the virtual universe client, and then presenting a virtual universe customer service representative (CSR) to the virtual universe client, based on the preference that was obtained. The invention allows virtual universe clients (“clients”), or customers, to experience consistent interaction quality with virtual universe CSR's, based on the client's stated preferences and/or interaction history in immersive support centers. This provides for consistency in the CSR experience for the client in that a virtual universe CSR may be staffed by varying human presences “behind” the avatar.
摘要翻译：本发明旨在将客户服务代表呈现给虚拟宇宙客户端。用于向虚拟宇宙客户端呈现客户服务代表（CSR）的方法包括获得虚拟宇宙客户端的偏好，然后基于虚拟世界客户端将虚拟宇宙客户服务代表（CSR）呈现给虚拟宇宙客户端获得的偏好本发明允许虚拟世界客户端（“客户”）或客户根据客户在沉浸式支持中心中所述的偏好和/或交互历史来体验与虚拟世界CSR的一致的交互质量。这为客户的CSR体验提供了一致性，因为虚拟世界中的企业社会责任可能会通过变化人体存在“化身”化身。

8. 发明申请

US20090119544A1 GHOST AGENTS WITHIN A GRID ENVIRONMENT 有权
标题翻译： GHOST代理在网格环境中
公开(公告)号：US20090119544A1
公开(公告)日：2009-05-07
申请号：US11945093
申请日：2007-11-26
申请人： Thomas E. Creamer , Bill H. Hilf , Neil A. Katz , Victor S. Moore
发明人： Thomas E. Creamer , Bill H. Hilf , Neil A. Katz , Victor S. Moore
IPC分类号： G06F11/00
CPC分类号： G06F11/3476 , G06F11/3404 , G06F2201/86
摘要： A method for evaluating system behavior within a grid environment can include the step of identifying a host software object, wherein the host software object includes a user object, an application, and/or a process. The software object can be associated with the host software object. The host actions of the host software object can be replicated within the associated software object. Replicated actions can be recorded. The host software object can move from one grid within the grid environment to a different grid. In response to the moving of the host software object, the associated software object can move from the one grid to the different grid.
摘要翻译：用于评估网格环境中的系统行为的方法可以包括识别主机软件对象的步骤，其中所述主机软件对象包括用户对象，应用和/或过程。软件对象可以与主机软件对象关联。可以在相关联的软件对象内复制主机软件对象的主机动作。可以记录复制的动作。主机软件对象可以从网格环境中的一个网格移动到另一个网格。响应于主机软件对象的移动，关联的软件对象可以从一个网格移动到不同的网格。

9. 发明申请

US20090112565A1 TESTING APPLICATIONS WITHIN A GRID ENVIRONMENT USING GHOST AGENTS 失效
标题翻译：在使用GHOST代理的网格环境中测试应用程序
公开(公告)号：US20090112565A1
公开(公告)日：2009-04-30
申请号：US12347079
申请日：2008-12-31
申请人： Thomas E. Creamer , Bill H. Hilf , Neil A. Katz , Victor S. Moore
发明人： Thomas E. Creamer , Bill H. Hilf , Neil A. Katz , Victor S. Moore
IPC分类号： G06F13/10 , G06F15/16
CPC分类号： G06F11/3684
摘要： A testing method including the step of identifying multiple hosts located within multiple grids of a grid environment, wherein each host is a software object. A ghost agent can be associated with each identified host. Actions of the host can be replicated within each ghost agent. Data relating to the replicated actions can be recorded. Test input can be generated from the recorded data. Tests can be conducted within the grid environment using the test input.
摘要翻译：一种测试方法，包括识别位于网格环境的多个网格内的多个主机的步骤，其中每个主机是软件对象。一个ghost代理可以与每个标识的主机相关联。可以在每个ghost代理中复制主机的操作。可以记录与复制动作有关的数据。测试输入可以从记录的数据生成。可以使用测试输入在网格环境中进行测试。

10. 发明申请

US20090106420A1 GHOST AGENTS FOR APPLICATION DOMAINS WITHIN A GRID ENVIRONMENT 有权
标题翻译：用于网格环境中应用领域的GHOST代理
公开(公告)号：US20090106420A1
公开(公告)日：2009-04-23
申请号：US12343022
申请日：2008-12-23
申请人： Thomas E. Creamer , Bill H. Hilf , Neil A. Katz , Victor S. Moore
发明人： Thomas E. Creamer , Bill H. Hilf , Neil A. Katz , Victor S. Moore
IPC分类号： G06F15/16
CPC分类号： H04L67/34 , G06F9/465 , H04L29/06 , H04L67/10 , H04L69/329
摘要： A method for evaluating system behavior of an application domain within a grid environment can include the step of identifying a host software object within the application domain. A software object can be associated with the host software object. Within the associated software object, host actions can be replicated. Replicated actions can be recorded. The host software object can move from one grid within the grid environment to a different grid. The associated software object can responsively move within the grid environment in accordance with movement of the host software object.
摘要翻译：用于评估网格环境中的应用程序域的系统行为的方法可以包括识别应用程序域内的主机软件对象的步骤。软件对象可以与主机软件对象相关联。在关联的软件对象中，可以复制主机操作。可以记录复制的动作。主机软件对象可以从网格环境中的一个网格移动到另一个网格。相关联的软件对象可以根据主机软件对象的移动在网格环境内响应地移动。

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