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1. 发明授权

US5506894A System for processing calling party information for international communications services 失效
标题翻译：国际通信业务呼叫方信息处理系统
公开(公告)号：US5506894A
公开(公告)日：1996-04-09
申请号：US241817
申请日：1994-05-12
申请人： Karen S. Billings , Luis E. Nieto , I. Grace Tseng
发明人： Karen S. Billings , Luis E. Nieto , I. Grace Tseng
IPC分类号： H04M3/51 , H04M3/60 , H04Q3/00 , H04M15/00 , H04M1/56 , H04M3/42 , H04M11/00
CPC分类号： H04M3/51 , H04M3/60 , H04Q3/0045 , H04Q2213/1313 , H04Q2213/13512 , H04Q2213/13533 , H04Q2213/13541 , Y10S379/912
摘要： A system for delivering originating country information for international calls to a subscriber includes three separate processes. In a first process, the country code is extracted from either billing/routing data forwarded by the caller's national telephone network to the communication switching system of the destination country of the call, or from channel information associated with the call. In the second process, the originating county code is then inserted in either the calling party number or the destination number depending on the subscriber's terminal device egress arrangement. In the third process, the originating country code is delivered to the subscriber before the call is completed. Once received by the subscriber, the originating country information can be used to tailor customized services for the foreign caller. These customized services include for example, connecting callers from a given country to specialized attendants fluent in caller's native language or mapping the originating country code to the country's name for display to attendants.
摘要翻译：用于向用户发送国际呼叫的发起国信息的系统包括三个单独的过程。在第一过程中，国家代码从呼叫者的国家电话网转发的计费/路由数据提取到呼叫的目的地国家的通信交换系统，或从与该呼叫相关联的频道信息中提取。在第二过程中，根据用户的终端设备出口排列，将始发县代码插入到主叫方号码或目的地号码中。在第三个过程中，发起国家代码在呼叫完成之前传送给用户。一旦被用户接收，原始国家信息可以用于为外来呼叫者定制定制服务。这些定制服务包括例如将来自特定国家的来电者连接到流利用来电者母语的专业服务人员，或者将原始国家代码映射到国家的名称以显示给服务员。

2. 发明授权

US5463685A Network based outbound call management 失效
标题翻译：网络出站呼叫管理
公开(公告)号：US5463685A
公开(公告)日：1995-10-31
申请号：US336715
申请日：1994-11-09
申请人： Barbara I. Gaechter , Paramdeep S. Sahni , I. Grace Tseng
发明人： Barbara I. Gaechter , Paramdeep S. Sahni , I. Grace Tseng
IPC分类号： H04M3/36 , H04M3/42 , H04M3/487 , H04M3/51 , H04M7/00 , H04Q1/45 , H04Q3/00 , H04Q3/545 , H04M3/00 , H04Q3/64
CPC分类号： H04M3/4228 , H04M3/51 , H04M3/5158 , H04Q3/0029 , H04M3/36 , H04M3/487 , H04M3/5125 , H04M7/00 , H04Q2213/13547
摘要： An outbound call management capability is provided for a public switched telephone network by a network based outbound call management (NOCM) complex, which can be accessed by all subscribers to the public switched network through one or more central offices in the network. A predetermined list of telephone numbers is stored in a data base in the NOCM complex for each subscriber who uses the NOCM services. The telephone numbers are automatically dialed at one or more predetermined scheduled times. When one of the dialed telephones is answered, the NOCM complex sets up a connection through the public switched telephone network between the called party and one or more attendants at one or more telephone numbers specified by a customer of the NOCM services. The NOCM services are made available to any subscriber of the public switched telephone network by provision of a special access code which permits a subscriber who is a customer of this service to dial the NOCM complex which will then interact with the customer by responding to voice or DTMF commands from the customer. The customer may program the list of telephone numbers to be called and program the telephone phone numbers to be used by the NOCM system to connect awaiting attendants with parties automatically called by the NOCM system. The NOCM system customer may set the time for the execution of his calling program by the NOCM system, and may interrupt or otherwise influence or change the execution of his program. All of this may be accomplished without a need to purchase expensive outbound call management premises equipment or to retain the services of a special provider of outbound call management services.
摘要翻译：通过基于网络的出站呼叫管理（NOCM）复合体为公共交换电话网提供出站呼叫管理功能，可以通过网络中的一个或多个中心局向公共交换网络的所有用户访问。对于使用NOCM服务的每个用户，预定的电话号码列表存储在NOCM复合体的数据库中。电话号码在一个或多个预定的预定时间自动拨号。当其中一个拨号电话被应答时，NOCM复合体通过NOCM服务的客户指定的一个或多个电话号码，在被叫方和一个或多个服务员之间通过公共交换电话网建立连接。 NOCM服务通过提供允许作为该服务的客户的用户拨打NOCM复合体的专用接入码向公共交换电话网络的任何用户提供，然后通过响应语音或来自客户的DTMF命令。客户可以编程要呼叫的电话号码列表，并对由NOCM系统使用的电话号码进行编程，以将等待服务员与由NOCM系统自动呼叫的各方连接。 NOCM系统客户可以设定NOCM系统执行其呼叫程序的时间，并可能中断或以其他方式影响或改变其程序的执行。所有这些都可以完成，而无需购买昂贵的出站呼叫管理场所设备或者保留出站呼叫管理服务的特殊提供商的服务。

3. 发明授权

US5333185A System for processing calling party information for international communications services 失效
标题翻译：国际通信业务呼叫方信息处理系统
公开(公告)号：US5333185A
公开(公告)日：1994-07-26
申请号：US709047
申请日：1991-06-03
申请人： Karen B. Burke , Luis E. Nieto , I. Grace Tseng
发明人： Karen B. Burke , Luis E. Nieto , I. Grace Tseng
IPC分类号： H04M3/51 , H04M3/60 , H04Q3/00 , H04M15/00 , H04M1/56 , H04M3/42 , H04M11/00
CPC分类号： H04M3/51 , H04M3/60 , H04Q3/0045 , H04Q2213/1313 , H04Q2213/13512 , H04Q2213/13533 , H04Q2213/13541
摘要： A system for delivering originating country information for international toll-free calls to a subscriber includes three separate processes. The country code is extracted from billing and routing data forwarded by the caller's national telephone network to the communication switching system of the destination country of the call, the originating country code is then inserted in either the calling party number or the destination number depending on subscriber's terminating arrangement and finally, the originating country code is delivered to the international toll-free subscriber before the call is completed. Once received by the subscriber, the originating country information can be used to tailor customized services for the foreign caller such as directing calls to attendants fluent in caller's language, or mapping the originating country code to the country name for display to attendants.
摘要翻译：用于向用户发送国际免费电话的发起国信息的系统包括三个单独的过程。国家代码从呼叫者国家电话网转发的计费和路由数据中提取到呼叫目的地国家的通信交换系统，然后将起始国家代码插入主叫号码或目的地号码，具体取决于用户的终止安排，最后，在呼叫完成之前，将原始国家代码交付给国际免费用户。一旦被用户接收到，原始国家信息可以用于为外国呼叫者定制服务，例如指示呼叫流畅的呼叫者语言的服务人员，或将原始国家代码映射到国家名称以显示给服务员。

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